Walmart Supercenter

They suck anymore . First they reduced the hours then they make you check out your own stuff and bag it while employees stand around like prison guards mean mugging you the whole time. Makes me very edgy.  If I had another choice I wouldn't give them my business or $ !!

A very pleasant experience, cashier was friendly and helpful. Enjoyed speaking with her.

Very poor store the shelfs was not filled. My little store in my town is much better. Maybe You need to talk to the manager about improvement, or replace them. this is a big store it needs to be managed properly. You are losing money.

No alcohol tissues available to wipe carts off when I entered. Felt like I was getting germs from the cart handle the whole time, so I made my visit very short.

Needed to park up , called them and they said ok . Very friendly and nice bunch of ppl. They have my business when I'm there

Lately, the store has been very dirty with trash all over in the parking lot. Watched an employee walk over trash to in the store it was crazy didn't even blink an eye to do anything about it.

Bought a garden hose, it developed a leak I purchased within Walmart 90 day return policy with a receipt, wouldn't return because I didn't have the box it came in with a UPC code. Read the policy, they weren't happy, very unlike the way Mr Sam founded this company on, I spoke with Walmart corporate, they indicated that store management has greater leeway than was administered by local manager, but ultimately they have final say so

Tried to exchange the cheap television the dead beat non custodial parent to my son purchased. The manager wouldn't let me pay the difference without the receipt knowing it was a gift. I offered to get a copy of the receipt since the cheap dead beat is in another state, I offered to show a text with the card numbers and the manager just walked off refusing to help with the Christmas gift exchange in any shape or form. She just got rude and started ignoring me. I went ahead and bought the more expensive television but the kind lady at the counter told me I may only have 15 days (2 days from now) to get the receipt. It's a 5 hour round trip and I have to work. Why isn't a fax or copy good enough? I wasn't asking for a refund at all. You are a mean one misses Grinch. But the company is proud you stood up for the bottom line rather than a single parent.

This store single handedly ruined shopping at Walmart locations. They don't have non-returnable items marked so even if you get the wrong item they refuse to return or exchange items. I called the store manager and received unprofessional attitude and snarky remarks about their policy that didn't make any sense when I politely asked for clarification. Employees and management are rude and their policies are clearly made to be confusing and purposely hidden from customers. I'm disgusted with this location.

I love this Walmart they have a lot more things in Oklahoma always clean and great service

VERY RUDE SERVICE!!! Held my 52 year old mother at the door over a receipt that didn’t print against her will with her belongings without a security guard, in the middle of covid, flu, stomach bugs, etc while her husband who has seizures was waiting in the car for her, they made a whole deal about it and watched cameras to make sure she didn’t steal 5 items (tape and wrapping paper) and wasted over 30 minutes of her time just to find out that she did in fact pay and they were holding her against her will with belongings that no longer belonged to Walmart but in fact did belong to HER. She tried to show them where her bank took it out of her account and showed it paid to Walmart and they told her that wasn’t good enough! And then when I called to speak to someone the lady transferring me to the manager could care less what I was calling about, argued everything I said to avoid getting me a manager and used the term “whatever” after she argued that we aren’t in the middle of Covid. This store is TRASH! They treat people like criminals when the store doesn’t even own the items after the fact of you purchasing them, what they’re doing is illegal.

The  cashier I had tonight was very sweet and did a great job with a few huge multiple families transaction for a program that was giving Christmas Gifts to Elementary School Students I was the last person of those transactions and  had a few items I had to get while I was there Shopping for my kiddos and she was still nice and very polite after all of that most cashiers are short and rude after that many people have been through the line like that

Lots of parking near lowes and home depo, off the main road so not to drive into or out of traffic. Parking lot was a great place to park.

I pulled into curbside pickup which was quick and easy. 10 minutes later I was headed home. BUT as I unloaded from car I found my two bread items, wheat bread and flour tortilla had been eaten through the packaging by what was possibly a rodent. Disgusting. Several food bags were placed into trunk and upon removing I noticed the damaged bread. how could Walmart not have noticed when they put it into my car. It must have happened in their pickup area as they awaited my arrival. Terrible. Gross. I must admit, overall I have a good experience with Walmart and the pickup

Prices are high, if you're shopping on a budget this year where you want to shop. My friend thought he rang up a fishing pole the guy didn't stop him to check his receipt before it got out the door and when he got on the other side of the doors then the staff came running because he had failed to check it himself correctly and accused him of shoplifting. They offered to go and pay for the fishing pole but they still called the police on my friend. If you want to make sure things are paid for appropriately then perhaps you should support the city that you're in and hire people to actually work cash registers instead of expecting us all to be able to bring things out all on our own when we're in a hurry and we have places to go and things to do. We don't have time to always stop and wait for your guy to run check our receipt, we don't appreciate being accused of shoplifting or seeing other people accuse the shoplifting because they failed to ring something up appropriately because your computer didn't catch it. This store is rude it is unfriendly it is not family oriented it may have lots to offer but if you're shopping on a budget it is not economical and you can never find the help you need unless they think you're trying to steal for something from them and then they're all over you. Absolutely hate shopping at the Walmart in bartlesville. Will continue to go to the one in Coffeyville Kansas and in Tulsa as you're not treated like a criminal there and they have so much more stock on the shelves that are budget friendly including generic foods.

Hooray, my first Walmart in Kansas and my first time back in this state since 2019. This was a quick stop for a bathroom break and to pick up some snacks. I found the store to be tidy, well stocked and clean. The cart corrals outside were mostly clear on a Sunday morning.

Inside, a few registers open but like most Walmarts they have swapped out more registers for self checkouts and "scan and go" checkouts. Clothing section was tidy and displays were folded properly. Front checkouts and islands were tidy and properly stocked. I had no problem finding what I wanted in the cold section. Self-checkout was quick.

Overall, a good experience at this Walmart.

Everyone knows my service dog Molly or at least make it a point to say HI!! Or they try to help me everytime I walk in.

Saw Mary today. Always love seeing her. Super sweet always helpful

Called up there asked if they could do a oil change for me dude says "yes not a problem im completely empty no ones here" i am literally less than 2 min away when i call then i get there i see 5 cars i go inside the other guy says he just got back from break and the guys been full all day no one knew what they were talking about i hate when a place cant just say we are busy  it wouldn't even matter if they were full but the guy said it would be about 3 hours before he could get me in what a joke

Very unsatisfying. There is no interaction between employee and customer thanks to self checkout, a lot of the price tags are inaccurately placed, and the little employee interaction you do get is a person asking to check your receipt. It's not what it used to be. It's honestly sad to see so little care for the customers. This is at most Walmarts, not just this one.

Love going to Walmart bc I can get food from the deli the prices are great the staff are so nice 10/10 experience

Shopping experience was good. Several employees said hi and good morning. Only thing I don’t like is when employees are stocking they place their carts in ways that cause you to have to go around or to different aisle. Not so much ch a complaint as a “something to consider” when dealing with flow of customer traffic.

This location has all sorts of problems. The theft tracker on the self checkout goes off for any rapid movement. Then of course it takes a while to get an employee. Then the machine struggles to accept a card which inevitably ends up working later. But being accused of theft and getting shown a video of you scanning the item that you were accused of stealing is enough to chase me away from any establishment. Not returning.

Relative to other walmarts, this one is pretty good. Their curbside pickup is extremely handy, and they've been helpful when they've made mistakes on our orders. It's one of the only places for groceries on the northwest side of town, and it's relatively clean for a walmart. Overall glad to have it nearby!

Went in for 2 new tires and an oil change. (Only 1 car in the bays  so not busy) 3 HOURS LATER they finally finished. I had requested the new tires to go on the front and they put them on the back. Went back into have them correct it, ANOTHER HOUR before they were done with that, and they forgot to put the hubcaps back on. Beyond frustrating!! Don’t recommend

Had to get a new battery for our Jeep. Called service at 7am and was told I battery and price for my Jeep and told to come down there showed up and Gabe wa there new nothing about the call and said person probably didn’t work in service. He found the correct battery and it was double the price. Was not able to schedule a time today to have it installed advised him would attempt to see if I had the tools for it. I got home and didn’t and called him he told me to come back and would get me in I waited an hour as he was swamped and had no help in his area especially after Black Friday. Needs more help. He took care of me and deserves help. Thank you Gabe. You are the best!

This store totally simplified a move from Cincinnati to Des Moines for my daughter, and me (helping her set up the apartment in less than 3 days). They had practically everything we needed (curtains, rods, shower curtain and rod, step-stool, shelves, extra towels and bed linens, mop/broom/vacuum, extra hangers, laundry basket and things we forgot in Cincinnati) and it was less expensive than I anticipated. The store was well stocked, especially with back-to-school/dorm/apartment items. It was very organized and neat (for a Wal-Mart). Check out was quick and efficient...because we did self check-out. My daughter has been back a few times since I left and has always found what she needed.

So I’ve been shopping at this Walmart almost since they opened……
The ice cream in the freezer section every time I go in is covered in thick frost, so I don’t think the freezers have ever really worked correctly.
The meat section always smells like something has rotted and never got cleaned. The pic I attached to this was of a ham sitting in the meat area.
I’ve had the oil changed and tires rotated at the automotive section….  they destroyed the lug nuts at my most recent visit, so I hope they didn’t do anything else to my vehicle……
I have complained to corporate, but nothing ever got done.

Dec 24, 5:51 pm:  I and a handful of other were stopped/denied access at the entrance of Walmart by Gage and and older man ( bald, glass, mustache). I asked for the manager: A TEam Lead came out , and seem agitated and overly assertive while addressing me the entire time.  I was surprised,  looking for the voice of reason, he was not looking to have any understanding or empathy.

I asked why he was denying access to customers. He said " I want the employees to be ready to leave by 6pm and go home"..     I told him that's fine but why not make the closing time 530pm?  He countered by saying " because you'd be having the same conversation".    I told him "this is a disservice to the customers who came here, relying on  Walmart to have enough integrity to honor the open-close time.

He then says " looks, we're closed". I replied " no you're not:look".   I showed him my cell phone, that showed Walmarts closing time (6pm) and pointing to the current time (5:55pm after 5 minutes of talking). " you are open Nathan but you're denying us access".  And I left it at that.

To the walmart leadership,  Please consider this hypothetical scenario:

Nathan needs get at the airline gate by 6pm, and he arrived with his family at 5:50pm, ( like everyone did today), and they told him they're closing the doors early.  Nathan and his family miss their flightdue to employee making executive decisions,  underminingthe integrityand poloce ofnthe company. .  I'm sure that wouldn't be acceptable....

let's say he goes to rent a car right after that. He arrives to the rental car desk at 5:53pm , and they deny him a car because they want to go home early.  Would that be acceptable?

The customer should have an opportunity to get their needed items based of the open/close times listed.  I told Nathan,  " all I'm asking for is empathy for these customers out here waiting". He counters again with " what about the empathy for the workers".   I say this respectfully, I have empathy,  but, it doesn't seem he has empathy for anyone that was outside.  Customers were happy tonight.

The head store manager was outside the whole time,and she didn't do anything to find a solution.

I strongly suggest there be refresher training fir the leadership regards to integrity, and not msking executive decisions that undermine the company i.e. honor the open-close imes.

Now I and other customers from Walmart are at their competitors store,  and they're keeping their doors open until the actual close time.
WALMART YOU ARE BETTER THAN THIS. .

This review is based 100% on Erin the person who greets you in WDM. She is professional, welcoming and an ideal first impression.  I will go to see her as opposed to the near by grocery opportunity.

Sick of this damn place. The delivery department lied about my items being on sock. End up talking to Mary for her to find my items to add them to chart for me to have to pay twice. Mind u I put my order in soon enough to have a free delivery. Then our conversation ends and now have no money for refund to go elsewhere or my items for the holidays. I'm a member too

Most of the staff are very pleasant. Some are too talkative and spend too much time looking at products while they are scanning them, because they find them interesting. I often get double charged for an item so I always check my receipt now. And at this time stock is very low or out on a lot of items.

Just really going down hill in customer service all around. The employees are too busy chit-chatting to do their jobs correctly. the photo department can't keep orders straight and then still can't walk the photos to the front desk after "they couldn't find them". Super disappointed

The most truck-friendly Wal-Mart I've ever visited - there's even designated parking on the north side for maybe 15 trucks. I went inside to shop, and thanked several employees for giving drivers a place to park, and was told "We appreciate truck drivers", and that trucks are welcome to park overnight. I almost shed a tear. A stark contrast to many Wal-Marts across the country that are taking the opposite position, probably due to the small percentage of slob drivers that ruin it for the rest of us. This location is taking care of drivers - let's return the favor!

What I like is that it has parking for a big truck. If you park your big truck please be respectful. I don't want them to take this away from us. Great people inside. Nice selection of cheese. The baguettes are awesome. Angus beef, filet mignon, all kinds of fish. Thanks.

It's a great stop for truckers. Right next to a truck stop and they allow truck parking. They don't have Walmart's new microwave ready meals yet but the deli always has some great options

This is has to be the busiest WalMart in the state. Parking can be a difficult. It is pretty easy access off the interstate. Can be challenging to find an associate for help. They all seem to be in the self-checkout area.They have someone checking your receipt when you leave. I never stop though. They have cameras and associates watch as you check your stuff out. I never stop. I’ve used the curbside pickup and it was pretty fast. They usually have at least one option for what I’m looking for. Produce is pretty basic and not always the best selections.

I have never been treated so badly by a team lead! Was there Thursday around 530. And had a decent cart of things.  Waited in the self check outs and then after finally checking out. My bf was trying to use his 15 percent off coupon.  It wouldn't work. The cashier came over. Couldn't suspend my transaction so had to cancel it , she took me to her team lead.  All she had the audacity to say , many times,  you need to just go wait in the line. Said very rudely  I explained I already rung up everything, but it got voided , again she said you need to go wait in a checkout lane , if you don't like your job find another oe..  extremely rude!  Don't know her name but started with a C..  will not go back to that location. No reason to be disrespected, could of been more professional.. I was thinking of transferring to that location  but no thanks

my friend and i went there for a girls day prep trip and Timber was working the check out. She was amazing! usually people are sulky about self checkout workers but she made our day so much better from the amazing attitude she has! such a bright employee and it was much appreciated :)

They got me on 2 accounts! They never fix charges that they have charged the wrong card constantly!!!!! I have 1 leg and just had my big toe amputated and said I need to come into the store and they never have carts for me to use much less any one disabled!!!!

Very helpful Employees with great customer service. I’ve been to a lot of Walmarts and have not received customer service like I did at the Windsor Heights store, It also seemed pretty clean to me. I’ve seen a lot of other stores with trash all over the parking lot and trash inside the store and cluttered. That was not the case here.

I recently went in for them to replace all four of my tires, we had some problems getting the appointment set in stone and that wasn’t anyone’s fault but technology, I finally get my car in and I wonder around the store as I’m waiting for my car to be done. After the service I check my receipt and they charged me for TWO warranty’s that were NEVER discussed with me (it literally says on the back of my receipt ‘our promise to you, we won’t over charge or do anything without talking to you about it first’ more or less) causing me to pay out an extra $100 and they didn’t even use the tires I bought offline so they almost charged me for another full set, will definitely be going elsewhere for car maintenance from now on

Always have what I need here. Today I came to find some Christmas presents for my son. And got everything I wanted and more.

This store has REALLY gone downhill.  It's difficult to find anyone to help.  At least until you go to the check out.  SELF-CHECKOUT! Because there is very rarely an actual employee working a checkout lane.  Instead,  they stand around the self-checkout area in groups of 4-6, playing on their phones.  On the rare occasion that they pay any attention to the customers,  its to stand over your shoulder as you do their job for them while they get paid for doing absolutely nothing!!!

This store deserves a 0 rating. They are severely understaffed. The cashier's are so slow it seems they are trying to get the shoppers to self check out so they won't have to do anything. There is practically no one on the floor to help customers, and if you are lucky enough to find someone they act they are too busy. Wal-Mart needs to shape up and serve the customer better

This is the best Wal-Mart that we have shopped. Today, there were SO many employees stocking shells, so many employees offering assistance, so many employees appearing to actually enjoy their jobs. This is the only Wal-Mart I ever want to shop.

Very surprised! I expected to wait awhile for them to bring out my purchase. Not today! I maybe waited 3 min, and the only other time I used curbside pickup was almost as fast. From my experience, they have definitely been on top of it! Thank you!

I am very pleased how this store is run considering the amount of people that come and go.  It is clean and tidy. I usually shop groceries because of quality as well as low price. The produce here is awesome! Occasionally,  at busy times, some stock may be low, but there is a worker replacing in timely manner. Having self checkout keeps price low. Shopping does take time. People need to be patient and understanding of this. Employees are busy and some may not smile, but they do their job well. I do understand everyone is different. I, myself work with a few autistic people that know their job and speak very little. Thank you for all you do!

Maybe if the curbside pickup worker would pay attention to what he was doing instead of asking me if I have a boyfriend or hitting on me with his pants half way down maybe my curbside pickups would’ve gone a lot smoother. My delivery (for someone else mind you) was missing a lot of stuff and didn’t even have any bags!!! He just threw the stuff in without bags which made it a hassle for the customer I was delivery to through Spark. So thanks a lot for the one star rating. Hope whoever got the rest of the groceries enjoys them while I got a bad rating. 🙄

I placed a pickup order yesterday and when I got there, the store had apparently been evacuated due to a gas leak and I was unable to pickup my order. I was frustrated that I wasn't notified about the situation before I got to the store and annoyed that it took nearly 15 minutes for an employee to take the initiative to explain the situation to me. I was able to pick up my order today, but my experience yesterday was disappointing.

I shopped and got stuff, then I left. Lol, the truth is that they have the isles full of pallets of merchandise to stock the shelves and so you can't get around easily or hardly.  And barely any of the employees know the English language.  So don't even try to get pointed in the right direction.

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