MG BOCA

Excellent customer service and personnel attention. Here everyone can find the best choice and great luxury performance car selection. Enjoy it the best deal!

I went this Sunday to see the m
Zs, the appointment was scheduled at 12, we arrived and no one attended to us or gave us information, the attention was really terrible and the seller didn't even call to say wait a moment, from then on we didn't like it and we gave up with the argument that it is It is the attention they give to make you fall in love and eventually buy from them, they alone are in charge of making you fall out of love.
The salesman appeared after 40 minutes offering an apology, he took us for the test drive and when we asked him questions about the vehicle he didn't know much, he just limited himself to answering yes I believe, I don't know, and what you expect is to have all the information. information required to make a purchase of this nature. They lack a lot, the promotions are good but the lack of training and terrible customer service. With these arguments we choose to look for brands with greater prestige and renown.

Beautiful cars, especially the SUVs, excellent service from the advisor and very comfortable facilities.

Good customer service and very competitive prices

Magnificent agency, good follow-up, good service, it is a good place to buy cars.

KIA Boca

Excellent attention from José Rosado throughout the purchase process, satisfied with the vehicle

Nissan Automotive Empire Veracruz

It is a good agency, the agents services and the personal are very kind and polite (Israel is a good agent service). Even so, the agency manage high prices on its services and spare parts

I had a concerning issue with my vehicle. I just stop by without any appointment. The customer service received me with no problems. Had the mechanic check the issue right away with a full professional consultation. I definitely will recommend this place to friends and family. Highly recommend

Mazda Veracruz

Great place theyndont make you wait they answer al questions

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I bought a 2020 exhaust in their pre-owned area, the service was good, even though the pre-owned manager told me that they do an exhaustive inspection, they cannot give you a document that says how your vehicle is (for example life of battery, oil and antifreeze levels), they only tell you that it is "ok". On the other hand, when I went to pick up the vehicle, the pre-owned manager told me that he would give it to me with 15 liters of gasoline, but he only had the reserve, I realized this when I left the agency. I sent a message to the manager but he didn't pay me a single peso. When I went to see the truck for the first time it also didn't have gas and we left with the reserve, that's how they delivered it to me. Another problem I had was that the truck had 2 security bolts and they did not give me the key. When I contacted the manager, he couldn't do anything, because Ford didn't have this key. I asked him to cover the cost of removing the studs and he only told me that he was sorry, that Ford didn't tell him anything. Practically after giving you the car, if there is something with it, you have no guarantee of anything, mine was something very small, imagine if it is something big, like a problem with the engine or transmission? Be very careful when buying, because it is an agency you should not trust blindly, take your trusted mechanism to check the unit, make an inventory of things that it should have, such as the key for the security bolts or the security kit (fire extinguisher, triangle, power cables) that all cars come with from the factory (at least the Ford one). It is unfortunate that the sellers talk nice to you when you go to buy and once you leave with the car they tell you: it's your problem, you signed and everything is on you. Zero stars in after-sales customer service, I only ask for the minimum since I bought a car that was not given to me.

Autos el Ángel de Puebla

Excellent service, good treatment from Don Javier, I recommend them, I have been a customer for years.

It is always a pleasure, doing business with you, seriousness, quality, price, guarantee, congratulations on your growth, and you have all types of vehicles and financing.

Good service, shame about the high costs and poor quality of their units

MG DORADA

Excellent service, even though due to the high demand for units, they have a good service attitude, both the Sales Manager and the rest of the staff, starting from the reception! I hope you do as well as me! 👍👍

Do not buy here, we made our deposit for 5 thousand with the promise of making the refund instantly in case of not being satisfied with the car, we have not received our money back for 3 weeks.
We have not the answer.
Terrible service

I think they don't check the vehicles they buy to sell well.
I bought a semi-new one and ended up spending for many details, they told me that the service had already been done and the filters and spark plugs ended up giving evidence of the opposite
No way
In pre-owned I do not recommend purchasing

I wish it were as they promise
One month and they can't return the section
It makes more of an excuse because there is proof and you can review your account statement.
Not to mention, you will have to go to some consumer protection institution.

Seminuevos Premier

Nissan Nami San Manuel

Excellent agency, advisors and management are always at the client's service, supporting all the client's needs. I highly recommend it

I was very happy with the attention I received from the highly recommended service area.

Upon purchase The sales advisor was very friendly and accessible throughout the entire process; However, in the SERVICE AREA I took my vehicle with half a tank of gasoline and upon delivery they gave it to me with 1/4, when it came to complaining they told me that it came that way and in the registry they put that note, however when I signed the order at reception that was not noted.

Excellent attention from your staff with your explanation. Thank you very much for your explanation. I was very convinced and grateful. Regards.

Good service and attention. The sales representative Yessenia is very good and we recommend that you contact her for any questions, clarifications or sales.

Toyota Angelópolis

Came to have a quote for a brand new car
Asked later for more info and tbh it wasn't the best experience
Great product, bad customer service

Wow just Wow. This dealership is TOP notch. Every time I come, which is not very often because I own a Toyota and Toyotas are very durable, I feel like I'm part of the family. For example I am greeted with what is now a familiar face, but even the first time the service writers took time to understand what issues I had. The same level of thoroughness was given after I came back to pickup. I observed the staff take careful time to make sure the client understood all the work needed and how it was to be completed. I've also observed completely the staff likewise make sure the client understood what repairs were made and provide proof that the work was done correctly. The staff seem to get along and have a family-like atmosphere. It's of high priority to me that the staff enjoy their job as they are much more likely to care about the details of my very expensive investment of a car. 10/10

The staff is very polite and theirs efforts let me had a good experience. However their sown internal process has a lot of burocracy so it means you have to spend your time to receive any kind of response regarding purchasings. Be careful.

I went online to use their live chat feature to set up a service appointment. After someone said they'd be right with me, I didn't get another reply for almost an hour. They later said they would text my WhatsApp number and it's been two days with nothing. If this is any representation of the quality of service here, I'm glad I didn't bring my car in.

NISSAN San Manuel

Service was ok but I guess there's always away to provide better customer service

Terrible service, it is worth it that we are customers waiting, first it is their coexistence, and after waiting more than half an hour to be attended, they refuse to deliver a copy of the original invoice that for 5 years when they bought a unit they have not delivered, safe now for not wanting to look for it and for our imprudence to arrive while they are in their community (during business hours) they must have been bothered.

The trucks are cheap because the brand is entering.

It's where Nissan used to be. The trucks are very cool. The company is China, they have invested a lot for this launch

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