Shell

On 9/27/ about 9pm walked in to the two middle age guys talking about “Mexicans “ they went on a rant while I was getting a snack and getting gas.  This is completely inexcusable. As a client I don’t expect to walk into a racist establishment. Shame on the two guys working behind the counter.

One of the workers there at the register, a latino. Very arrogant and disrespectful. I was talking to him asking for something and he just turned around and ignored me. After I pay for a drink he was sort of doing something on a side for himself, mixing some liquids. I told him: I was talking to you, and he was: don't you see that I am busy? He was sort of mining his own business while i was asking him for an address. he was doing something for himself, I do not know what but he was very aggressive and confronting. Now I understand why people do not like latinos.

I work overnight around this area and I always have to stop at this shells location. I see the same two women on a consistent basis. They work great, take care of customers accordingly and it is always in a timely manner. They are professional, knowledgeable and friendly. One could say that they are very charismatic. In addition I never question my purchases from this location, Unlike other places in the area. Smh

The location is visible when you drive by you'll see the logo and vibrant colors. Go get some gasoline for your tank.
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Instagram: @qwizrichards

Paid 40 dollars with my credit card at the cashier because the machine wasn't working. Only used fuel for about 30 dollars. Never got my money back. They said I have to buy a credit for 40 dollars and they will give me the difference back to my card. They never did.

Subaru Veracruz

Very good technical service. They changed my brakes and rectified the discs and everything went very well. They are very compliant with the delivery times of your car. I highly recommend them.

Presentation of the 22nd edition of the Gulf-Pacific Rally

I recommend that you look for the advisor Luis Herrera, or Toño, they are very friendly and the SUVs are great

Excellent car agency, everyone very friendly, a brand that is very worthwhile, I totally recommend it

MPH Puebla

BUICK-GMC-CADILLAC GOMEX VERACRUZ

The worst "Premium" service I have ever had. My truck was in repair for more than 1 month due to "factory defects" they wanted to wash their hands and convince me that: "that's how those units came out with that defect", obviously I didn't accept even when the second mechanic told me: "I'm just a mechanic and the truck runs" (believe it or not, that was the answer). They delivered the truck to me and oh! Surprise, they broke small pieces like staples from the sunroof control board, from the trunk lid. It's been a month and they haven't given me a response. They wanted to put glue on the small pieces, I think they were praying that I wouldn't notice, but obviously their remedy with crazy plastic didn't last even 1 day... My truck isn't even 1 year old.....

TERRIBLE SERVICE... and the fault is not the service guy, it is the workshop manager who does not even have quality control.

Very very good attention, Mr. Camacho without a doubt knows his job very well.

My car came in through the insurance company, I imagine that's why they treat you as if they were doing you a favor, in addition to the fact that their service is terrible, my car was extremely bad, they didn't even check it, zero care for the integrity of my person as a customer. It took them a month and 8 days to deliver my car, just to change a tire, a wheel and a shock absorber. And bad indeed, I had to leave it at a trusted workshop because it came out worse.

Excellent service and the best technology.

Ford Motorcraft

Honda Veracruz Puerto

Super nice car dealership. Manuel was our salesman and he was excellent. We bought a used car here and he was super helpful for a first time buyer. I'm super happy with my new car.

Very nice dealership; super friendly and helpful.

I was treated excellently by very attentive staff, the service was fast and efficient in my car.

Cars and Suv's Honda are very good reliable cars, ideal to keep your cars in the services that they have, it is always better in the agency.

It's great but they don't have wifi for when you're waiting for the car to be serviced.

Toyota Veracruz

I have had my car serviced on 2 occasions. The first, they told me that they did not vacuum the units, they only half washed it on the outside. On this occasion they told me that perhaps they wouldn't have time to wash my unit, to which I replied that I would report them (that's the only reason they washed it). On this occasion they took a while to attend to me and I did not receive the best service, in other branches they explain in detail what they did to your car and how they found it, in this one they only showed me the oil and the brake, antifreeze and fluid levels. windshields filled to their level, I had to ask how my brakes, pads, etc. were coming. 🙄

Hyundai Boca Del Rio

His attention is good, in my opinion he still has many aspects that keep him from excellence. The place is clean and tidy. However, their logistics leave much to be desired, so sometimes they are delayed in their service, but it is safe. The cars are good, a lot of medium quality material with a good relationship with their price. If you are one of the people who are patient, it is recommended, if you are desperate, better look for another option to avoid getting bothered.

Clean place, good and large number of cars on display, the approximate waiting list is 1 to 2 months depending on the car model, prices are still fair despite inflation, notice a little about how they see you, treat you, a The place is classist because we sent a common family for testing. They were not poorly dressed but simple and they sent an agent more or less similar to them to serve them. I hope you understand the expression so as not to offend anyone, as others who were younger and better dressed attended to them. someone not so prepared to give you information, ah good understander, few words..... just that detail, you should not judge a book by its cover, remember that sellers

They leave a lot to be desired, from the manager to these people who sell the cars, really what terrible customer service, while they are trying to sell the car they are excellent but once you sign to pay, sonles, and worse if the car left with something detail, they act completely oblivious and in addition to being rude, it was my first car and they really left me with a bitter taste from my first purchase, I chose Hyundai because it is a Korean company which I investigated and they are supposed to have respectable and different values to others but the truth is that this agency disappointed me at all, I would never buy there again.

MotorNation Veracruz

Very happy with the attention received from all the Changan Veracruz staff, especially from Luis Roberto Aguirre Miranda, my advisor, who was always attentive and provided great support so that the delivery of the CS35 Plus Turbo Luxury was a success. success. Now we just need to see its reliability and after-sales service. A hug to all.

The cars are good, with a very good line and so far I am happy with my purchase, however the after-sales service leaves much to be desired.
Take my CS35 to 20K service and part service; They didn't wash it, when they gave me the truck they didn't tell me the details of the service, they didn't give me the opportunity to review what they did to it, they left me with 40 pounds of tires and lastly they didn't seal the service in the warranty policy. Of course, my mistake for not reviewing, but it's the first time that in an agency I have to be more aware than the workers themselves :(

BOCA DEL RIO GEMA AUTOMOTORES

It has the support of the concessionaire against it, but it still needs to be remodeled. I hope they finish soon, for such 3 stars

No!, me parece aceptable but I prefer VW Chevrolet. Audi for example. RML.

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