Soriana

There's a grocery store that used to be Comercial Mexicana but you can still find lots of things here just like Walmart

Well stocked market with all kinds of specialty food items

Banco BBVA

DO NOT USE THIS BACK TO WITHDRAW MONEY.
The ATM machine will not give you the money but will still charge you for it and you have to file a claim with your bank when you go back to the US.

This branch has been operating in the area for quite some time, very good location but very limited parking, now its employees are not from the old banking school and are cold in their treatment, these are definitely different times....

This branch is not recommended at all, they give you a shift and you go to the last one. I spent about 2 hours for the executive to say, I thought he had already passed his shift, and the second time it still took more than an hour, I decided to go out better, besides the weather is not all hot. inside

Terrible customer service, even when I made an appointment from my cell phone to avoid lines I lost more than an hour waiting. I saw how 3 people left upset and were not attended to and I ended up doing the same because I have other responsibilities to continue observing the inefficiency and ineptitude of a group of several workers (at least 6) who are only waiting to offer you credit cards to people but not to do their work.

There are always a lot of people that is unavoidable, but there are several staff members assisting people who need help with the cashiers and helping to organize the different lines.
In general, I liked the attention. 4 stars because the waiting time was long.

Shell

Prices are ok, some pumps had “paid only inside” sign, very inconvenient. Few long lines but overall is ok.

I hate gas stations with obsolete card readers.  Something is weird with their credit card readers. I keep getting an error and the message please see cashier. I went and saw the cashier and he said my card was being declined. I didn't know how much gas I wanted; I just wanted to fill up so I just left and I came here to Exxon which is where I'm writing this review, and the card worked first try.  It's a block away and only $0.05 more per gallon and it's worth avoiding the hassle.

Good prices,
Good location
It's a bit hard to get in there though

I always have filled up my tank here no problem. Best prices ect. Until I just got a text from my bank today after I filled up my tank saying they took $75 out of my account on top of the $36 I paid for gas. This has never happened to me before so it’s very weird.

This station is suck! Pump is always slow or not working. They're also not cleaning periodically. Trash cans are full. Water is very dirty. You can't clean your cars. Now you can't swipe your gas card. You need to go inside and wait the line.... That's really stupid.

Soriana Súper Acueducto

don’t go they are rude and don’t have any disposition to help the customer

If your schedule specifies that you close at 11pm please do so not 10min before and please put a leash on that security lady she can't be like that with us the customer. Acting all wanna-be cop if she wants to be treated like a guy, next time I will handle her like that

Great for groceries in and out no problem. Weekends if you buy meat they grill it for you outside...

Good prices, large bakery, great vegetables and very well stocked

BBVA Bancomer Castro Pza Tijuana

Horrible Parking experience. Narrow, crowded and very few spaces.

The ATMs were impeccable and clean, the access was super good, only the person at the reception seemed somewhat upset or had a bad attitude.

Practices don't work. They don't maintain them.

Plaza Castro has poor service and did not offer parking. Chaos.

The truth is that it is a bank where some employees do everything to help, but others even request ridiculous things. My mother has advanced dementia, she does not speak, she does not understand instructions, her fingerprints are not marked and cannot be captured, that is why they did not give her her pension card, and they are also asking for an interdiction trial, and who will pay for that trial? family, if one day they release their pension, they will pay that trial, because they won't. Poor pensioners and elderly people will starve to death due to this type of actions by the banks. By the way, I am going to sue them and I will even go to human rights, to social networks including those in Spain because it is a Spanish bank. In addition to going driving.

Clean modern and well located, even open most Saturdays. The service, on the other hand, is not so good, there is a lot of queuing and they are slow, both at the checkout and at customer service, and without going into details, the acquaintance, the cousin, the regular, of the cashier and That greatly delays those who did get their turn.

This place is not 24/7. I came here on a Tuesday at 11pm and the pumps have been stopped. Shell: Update your hours so you don't waste people's time.

Just ran a similar E85 test and definitely >85%, maybe 90%.. not sure what gasoline is used to blend. Also there are two pumps on the far side for E85. Good stuff!

Improvement !
Convenient store ,
Lottery tickets .

Store hours are 7am to 10pm ,
Not open 24 hrs .

Tested their E85 on 09/17/2022, it indeed have 85% of ethanol. Please keep it up. I will test it again when the winter comes.

I had a slowly leaking tire fixed on my Tesla Model 3 by Jose and his colleague today.  They did a professional job.  I was concerned about having my car worked on by anyone else but Tesla due problems I encountered with service centers in the past.   He said that he had worked on other Teslas and knew how to handle things.  He proved this by doing a very good job.  My anxiety disappeared.  I’d recommend this shop to anyone with an electric car and anyone still driving an ICE car

I highly recommend you get one of the breakfast burritos, and I don't even like flour tortillas normally. We got the one with ham, and wish heartily that we had gotten another. Almost turned around 20 minutes later, but we had a tight schedule.

So today I decided to go put gas here and got some ice in a cup then I noticed there was croc charms so I started looking through them. I saw this new "guy" looking at me the entire time as if I'm stealing, then I started walking away to go get a drink and he also walked to the other side to watch me. Don't come here unless you want to be watched, every move you make.

Over charging for everything. 8.99 for a throw away ice chest. 6.99 for cold 'cooked' orange chicken...Selling cold "cooked" food. My doritios chip bwg has the date removed. Will not be back. I use to go here every day.

15 dollars for two cans of Pepsi, two donuts and two corn dogs what a ripped off... and hire some adults

Rude customer service. Kid working there literally rolled his eyes at me when I asked for a receipt. People like that shouldn't be working customer service. Immature, rude, sorry if you don't want to be there or are having a bad day, but it's not my fault.

Soriana Súper Libertad

Good place to shop? More like the only place to shop. If only there were more decent options in this neighborhood I would literally never opt to go here.  While we could say a lot about the long lines because of the constant absence of cashiers, and the not too clean aisles full of questionable products, what really irks my soul is the disrespectful and rude customer service. Not only are they fraudulent double charging your credit card, when you ask for a receipt they force you to wait for a manager who then mocks you for wanting one. When you finally are given a receipt for one of the two purchases made when they duplicated charges on your card, you get to listen to their lovely manager on duty, Gabriel González, disrespect his cashier saying she doesn´t know what she is talking about, insulting her, smirking at you as you try to explain that you actually need a receipt as proof of at least one of the transactions since now you have to start a dispute claim with your bank to even recover the fraudulent charge, then passes you off to another manager who is rude when you ask for her name.  "What do you want my name for? I am not part of this." Clearly the people running this store have had zero training in customer service, which really begs the question as to how in the world they ever gained employment at this place, let alone were put in positions of authority. So forget the obnoxious long lines, systems going down and rebooting between customers, dirty produce and the like. The main reason you should never go to this place is because they have no respect for you as a customer, especially when they make an egregious error and you dare to call them out on it and insist that they remedy the situation.  Until tonight I had never seen this type of behavior by management in any grocery store in either the U.S. or Mexico, and I hope I never do again.

Great supermarket, close to the San Ysidro border, you will find all name brand items from cereals, snacks, sodas, liquor, tetrabrik milk, yogurt to hair products like shampoo at incredible prices plus they have and excellent exchange rate for your dollars.

Good place to shop. Plenty of parking,  plenty of registers and cashiers. Food is great, we'll stocked and friendly staff.

Soriana there has all your groceries that you may need bread , donuts, beer ,liquor,and juices, tortillas, everything for your party's,also carnes ,it's all well stocked with beauty supply's...

Bad service, two ladies at register seemed to be busy and answered rude as I asked for restroom key. I'm a truck driver just fueling up and using restroom no need to be rude while they're doing there JOB.

Been coming here for almost 10 years. New management has been really whipping this location into shape, despite all that goes on at this corner. Workers of all shifts are usually friendly and helpful. The quality of the gas has never changed even when I’ve changed vehicle types; it always lasts the longest in my tanks. Being a regular somewhere really makes a difference to me, especially when you see the effort being made for a simple customer service experience.
Also never had a problem with the car wash you just have to drive slow.

Worst experience, horribly mean  attendant!!  We ran over a razor blade resulting in huge tire leak in our 2016 Jeep Patriot. We needed air b4 rim got too close to the ground so we could use FixAFlat. The attendant would NOT turn on the air!  We explained our situation yet he STILL REFUSED!! We were polite; dressed in business attire. Each time we asked earnestly he just stared w/an 'oh well, too bad' kind of expression...meanwhile, we could hear the air leak from where we stood by the cashier window!  Needless to say we were now on the rim so could NOT use FixAFlat until air was added & had to drive on the rim (more damage!) to the next station.  If I ran out of gas in front of this station I would walk with a gas can a mile down the street to the next one before giving that place one penny of business!!

Everytime i ask to use my rewards number they always skip over that…they need to maybe have more training in that if they have no idea what they are doing

Car wash does not take cash or credit. Must go in store to get wash #. 5 washes 6th free.
Update: really terrible wash result. I paid the $8 wash n it didn't wash a small SUV very well at all. I think the machine is just well past it's prime and should be retired. Won't be back.

BBVA Bancomer Financial Square

I understand that they try to do the things as fast ad they can but I had a bad experience here.

Maybe in a different establishment but also part of BBVA the things would be different/better cause in this one... Very bad experience.

They committed a mistake during a process and they forced me to come back the next day because their computers didn't allowed them to do it right away... Like seriously? We're living in 2020 and they have to force you to come back another day becase their system isn't as good as other banks?

Overall, I hate banks in general, but this one a bit more. I lost half of my day for something that it wasn't my fault.

Hole they will be better one day. Honestly I don't recommend it this bank to anyone. You'll loose your time and your money, no jokes.

Did I liked it? NO.
Would I come back? I hope not.
Do I recommend it? NO WAY!

Very slow service and reps don't even hide how little they care. When I do have to go to the bank I have to give up pretty much my whole day that I know I'll be waiting here. When I do talk to a bank rep they'll be texting on the phone on the side. They also make mistakes often as it is common for people to comeback from the street and cut in line as the rep had to fix something they did wrong earlier. This latest trip the fix one thing but broke two other things.

This bank allows its workers to steal money from people depositing money in person and god knows what else.  I went to deposit $40K pesos personally into the bank.  The person at the teller verbally told me the amount I deposited was indeed $40K pesos but the teller made a deposit for only $34K pesos.  Not having my reading glasses at the time, a minute later I checked the deposit slip and noticed the discrepancy.  Upon reporting the incident to the fellow at the door, btw you can only talk to the guy at the door, no one at the bank or the 1800 number did anything to investigate the fraud and protected the thief.  I later learned that what happened to me is a common practice at all branches of this bank.  This bank earns a minus 5 stars rating.  This is an imaginable incident at a US bank.  Buyer beware.  Avoid at all costs.

The main and biggest BBVA Bancomer branch in the city, it looks great now that they remodeled the place. The personnel is great, always willing to help you out. They open on Saturdays, that is a plus

The personal are golden a true blue great finatual institution that will be easy to use nothing but praise from me I am totally in their gratitude

Mejores servicios Atm

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