Banco BBVA

The slowest bank in Ags! How is it possible that you have been waiting to check out since 11 am with two cashiers on duty and when it is 3:30 pm they are already moving to take out all the customers? Worse than a government institution haha

WHAT A DISAPPOINTMENT LAST FRIDAY 27/OCT/2023 I MADE A WITHDRAWAL AT THE SECOND ATM FROM THE RIGHT TO THE LEFT. AND THEY DID NOT GIVE ME THE CASH BUT IF THEY DISCOUNTED IT I WILL MAKE THE CLAIM IMMEDIATELY I CALL FOR CLARIFICATION AND IT TOOK 6 DAYS TO TELL ME THAT THE CLAIM IS NOT APPROPRIATE AND THEY WILL NOT RETURN MY MONEY TO ME THE RESPONSIBILITY OF THE ATMS IS THE BANK'S OWN. HAOGA FRAUD DIRECTLY LEADS TO REPORT THIS VITUATION AND THE ONLY THING THAT IS IN MY FAVOR IS THE CONDUCEF AND THE COMPANY WHERE I WORK SINCE THERE HAS OVER 2 THOUSAND PAYROLLS OF WORKERS AND THEY WILL FILE A CLAIM IT TURNS OUT THAT THE RAT IS ME NOT THE BANK BECAUSE THEY SAY Q IF YOU GIVE ME THE $$

It is a very well located bank, the bad thing is that it has very little parking space and a lot of people go to this bank

Bad service from the staff in module 1, it was our turn, we wanted to open a business account and they moved us to the 3rd module and the lady from the third module never arrived, we were waiting to be attended to.
We spent more than an hour without seeing more people ahead. In the end we left without being attended to.
I had to open an account in another competing bank, this was on September 23, 2022.

Precisely today I had to make a deposit using the practicaja, the practicaja had the warning that it could not deliver a receipt, so it would send me the deposit receipt by email. The mail did not arrive and I required the receipt for a procedure that I had to carry out, I approached the young lady that I was supporting, which I must say, she was somewhat grumpy, I asked her for help and she only told me: "There is nothing you can do, do it again in another box"… I asked him if they could system check the movement or something like that but he was very reluctant and said no. After that I went up to ask her for the ATM number to make the clarification over the phone, she initially ignored me and finally gave it to me but incomplete. In the end, the person who answered me on the phone gave me more support than the lady present at the same bank. They should give more training in customer service, it is not possible for them to behave that way and not want to help you. In the end I had to make a double deposit because this procedure was urgent and I could not wait 8 days after the clarification for the receipt to arrive by mail. The truth is that I was quite disappointed and a little annoyed by the lost money, but I am making this comment in the hope that it will be taken into account and thus be able to avoid a repetition in the future. This happened at BBVA plaza cristal Ags.

They provide very bad service, I just went to the bank and the lady who took care of me had a bad attitude and did not answer my question, until I asked her name I spoke to the manager, the very kind manager answered my question. But nothing was difficult for the lady of the boxes to explain this so as not to generate conflicts or inconveniences (it is understood that they are tired or have a lot of work but if they can't be kind, at least do their job as they should). This happened today afternoon. It should be noted that the manager or the second person who attended me did it kindly and explained how the process could be resolved).

The ATMs and practices are perfect for withdrawing, depositing and making payments quickly. The only detail is the people who always occupy the exclusive parking spaces and invent places even on the sidewalk near the stop without the bank staff being in charge of placing them where they should.

Terrible service, I went for a data update (something I had already done through the app) because they blocked my account, I don't understand why they ask to do it online if in the end you have to go to the branch, there was only the "director" and a banker in the branch, Both were unoccupied and I was waiting for half an hour since the ticket indicated only 6 minutes. I had taken a digital appointment to save time but it was of no use since the "executives" even though I was the only one waiting, never came to assist me. Changing my payroll to BBVA was a mistake.

I deposited $4,500 and they returned $4,400, leaving me with $100 that to date has not been returned to me, formally agreeing to do so after having filled out a CLAIM order.

Too many handicapped parking spaces, 3 out of 7 and the regular ones force you to turn around and leave the boulevard. I think they should be mixed.

ATM / CASHIER BANCOMER SUC BOULEVARD

Flores santillan J Guadalupe the owner of the BBVA bank in my town Calvillo Aguas Calientes

Flores Santillan J Guadalupe and Ashley Flores and Wendy Flores the owners of Calvillo Aguascalientes magical town

Divided opinion, the negative part is that the assistant who guides you by giving you the ticket is very kind, but unpleasant, her comment that was obviously a fallacy that it was going to take about 1 hour and a half to 2 hours, they gave me the ticket and the estimated time was 35 minutes, the truth is that it was a hassle, he recommended that I go the next day, when it was difficult for me to go to the bank due to work, but the good part is that the advisor solved the problem for me in less than 5 minutes.
It is uncomfortable because there are people who have limited time in the day.

If I could put 0 I would, horrible treatment by the staff, it's even scary to ask or go to solve the problems, they keep talking to each other before and while they serve you, they are very rude and not friendly, not even when you tell them please and thank you change your attitude asshole.

Insufficient parking for both the bank and its ATMs

From 5 stars to 1, and that's because I can't give them 0, the service is terrible, the executives at the entrance, EVERYONE with their cell phones... They must be banned! How is it possible that everyone is using personal phones instead of attending to their obligations, for which they are not paid? Attention management, it is not surprising that they have 3.2 stars, I hope they PROHIBIT the use of cell phones during work hours

It is very convenient to use their ATMs both to withdraw and to deposit; It saves time and it is not necessary to line up for the cash register.

The ATM menu is intuitive, although it can be a bit slow and difficult to manipulate the screen because sometimes it doesn't properly recognize where you press.

Shell

Slow as* pump. No receipt. Rewards system not working. I left after $3.00 in gas. Not going back. There's a better shell down the street.

Wow! Amazing wings, fish, and sausage gravy! You wouldn’t know it from the street but this little place has some serious good eats! Check it out! Ask for Udesh, he’s a master cook! 2 thumbs up! 👍🏻👍🏻

Dose not close at 11 they close whenever they feel like it today being 9:45pm

The diesel pump number 12 goes very, very, very slow

The owner Anesh was so inviting and personable from the moment we entered. We were greeted with a warm smile and friendliness. I paid for my gas and he asked if I had tried their fried fish, I stated that we were just passing through on our way back home to West Palm and he offered me a piece to try anyway while my son contemplated his chip purchase. It was very well cooked, nice and crispy on the outside and soft and flaky inside, very well seasoned too. It was a random choice for gas and bathroom stop but one that I won't soon forget.

Atm/Cajero BBVA

It is frequently out of service or out of cash...

DONT BUY GAS HERE!!!! We filled our car up while waiting for an incoming flight. The mechanic said the gas was full of water and dirty which caused our car to malfunction, check engine light to come on. Once we cleaned the bad gas out and refilled with new gas the car luckily was fine.

If I could I would rate this shell a 0. DO NOT BUY GAS HERE. I recently tried to get gas before I went to the car rental center and left my vehicle for about a minute to   throw my trash away but instead of the pump stopping like it’s supposed to when the cars gas tank is full it kept going and spilling everywhere. The car next to me also had this severe issue. The employees were not nice at all or helpful they were very disrespectful and yelled at my old Asian mother instead of helping us with this issue. I would understand that we had a part in this issue but the employees making snide remarks instead of doing their job was disrespectful and upright disgusting behavior. I really hope they can find better humans.

Tap to pay does not work. No biggie, I’ll dip the card after I wait 30 seconds for it to reset.  Then they request money for a charity, but, button doesn’t work, 30 seconds of button pushing later…you save 5 cents per gallon with phone number, no verification, so put in anything. Then the advertising on the pump is startling. What an annoying hassle

THE/MOST/INCONVENIENT gas station I've ever been to! Stopped in to fill up my rental before return. Held my bank card next to the card reader and it said the card was not supported. No problem, it told me I could insert it. Same message except it said to see cashier. A little aggravating but ok. Cashier proceeds to tell me they only do prepaid cards. I would have to guess the amount I wanted and if it turned out to be less I would have to come back in and get my refund. Aggravated, I went and pumped my $40 which was only my guess since it was a rental. And nope! I need more gas. I had to go back inside, wait in line, guess again at $10 more. I go and pump the gas, only needed $2+. Now I have to go back inside, wait in line for the third time now, to get my refund. I told the cashier it was the most inconvenient way to pump gas I've ever seen!! Who thinks up these scenarios? In a world where you now expect to tap & pay this seems stone age. If you have read this far, DO NOT USE THIS PLACE TO GET YOUR GAS! To top it off they were about 15 cents more than the other stations I passed. Pics included so you can avoid the same experience I had. And no, there were no signs posted that prepaids were the only accepted form of payment.

So apparently the owner of this store has told all he’s employees not to let anyone use the microwave unless you buy something. 99.999 of all 711 have free microwave use so folks can heat up the food . Well as per the manager lady here today February 24 2023 nobody’s allowed to use it unless you buy something

Soriana Híper - Plaza el dorado

Absolutely great atmosphere everywhere at the store every day and excellent attention from the staff

Any way you cut it, it's an all-around great supermarket in a clean, modern environment. A little pricy on many food items, but the overall large variety of quality products makes it a great place to shop.

ATM / CASHIER BANCOMER SUC. AGUASCALIENTES

The service was excellent, the wait time was not long.

The worst banking service, they blocked my account and no one knew why, they made me go 5 to the branch and 10 calls for telephone service, after 3 days they were able to unblock my account; To be served by an "executive" the minimum waiting time is 1 hour 20 minutes!!! Incredible. Now they are charging me ant charges that not even they know the reason for but they don't want to return it either, the person who served me was very rude and arrogant... But if you owe them even a penny they will even sue you and threaten you!

Parking is exclusive for customers, right? I just went to the ATM and the security guard wanted to charge me for parking. I told him I didn't have change (I went to the cashier) and he told me he would accept $100. I saw that he wrote down the license plates of my car...😠😡

Terrible attention if you do not arrive in a suit or are not known to someone at the branch, even if you have the turn that the lady gives you, they skip you and do not attend to you

The executives serve in a somewhat despotic manner, in fact, I noticed that they serve you according to how they see you dressed... it is not the first time.

Mejores servicios Atm

Retail & Franquicias

Industrias

Partners

Recursos