Banco BBVA

Divided opinion, the negative part is that the assistant who guides you by giving you the ticket is very kind, but unpleasant, her comment that was obviously a fallacy that it was going to take about 1 hour and a half to 2 hours, they gave me the ticket and the estimated time was 35 minutes, the truth is that it was a hassle, he recommended that I go the next day, when it was difficult for me to go to the bank due to work, but the good part is that the advisor solved the problem for me in less than 5 minutes. It is uncomfortable because there are people who have limited time in the day.

If I could put 0 I would, horrible treatment by the staff, it's even scary to ask or go to solve the problems, they keep talking to each other before and while they serve you, they are very rude and not friendly, not even when you tell them please and thank you change your attitude asshole.

Insufficient parking for both the bank and its ATMs

From 5 stars to 1, and that's because I can't give them 0, the service is terrible, the executives at the entrance, EVERYONE with their cell phones... They must be banned! How is it possible that everyone is using personal phones instead of attending to their obligations, for which they are not paid? Attention management, it is not surprising that they have 3.2 stars, I hope they PROHIBIT the use of cell phones during work hours

It is very convenient to use their ATMs both to withdraw and to deposit; It saves time and it is not necessary to line up for the cash register. The ATM menu is intuitive, although it can be a bit slow and difficult to manipulate the screen because sometimes it doesn't properly recognize where you press.