Soriana Híper Universidad Aguascalientes

Great location. Situated on 2 major streets. Better selection than some other Soriana locations for a number of products. They of course have the basics their fellow stores have, but at times you find the things lacking from other stores. Definitely a better meat and seafood dept. than the Soriana in Plaza San Marcos. This seafood dept. has never sold me something that made me sick. Something that I can't say about the Plaza San Marcos location.

Great size store, organized, clean and efficient staff. Location is good and there are other stores to do some window shopping or random shopping.

Just perfect
Youve got everything there
Food
Clothes
Tools
And more

Ample selection of goods, the mall section also has plenty of places to eat

This time I win is a lot of people bring me cool

Banco BBVA

One of the worst branches in Aguascalientes. Don’t bother to come here.

Terrible service, I went to cash a check and I had to wait an hour and a half to be able to make the move according to your employees because I don't have an account there, and that is absurd if the condition for quick service is to have an account with you, what a great strategy for your part, because when I open an account they then freeze it, because it also happened to me because of my income I had to go up a level but apparently in this same branch they did not enter my data correctly because they froze everything and I couldn't even make transfers, I had to go waste my time a week later for unlocking.
Bad attention.

Terrible service, the executive Montse does not do her job well, she is zero attentive to her clients, she wanted to cancel an insurance for a month and until now she listens to me because I have been giving her a lot of trouble, what bothered me the most was that According to her, she could not cancel it without me, and today by magic she was able to do it, when they charged me again, they are thieves who pretend to be good people, TERRIBLE SERVICE

It is a comfortable and accessible place for being in a shopping center, with two entrances through important avenues. easily located. Generally there are customers waiting but there is efficient service at checkouts or guidance is requested on access and they direct the customer to the required official. It is spacious and with a good temperature.

In truth, I don't usually rate businesses poorly, but this time they earned it, the first time I went because I needed to open a link card account, for a minor, and I got that those cards were no longer processed or that I needed to open an account so they could give it to me. I went to the Altaria branch and they processed it without any problem and without the need to open another account.
But it doesn't stop there, I go to this branch again to activate the app on my cell phone and they tell me no, because it is a minor's account I cannot have
the app until he reaches the age of majority 🙄.
I go to Altaria again and they activated the app super quickly.
So and in summary, TERRIBLE SERVICE!!
They do not carry out basic procedures

Today I went to deposit $300 to an account and they sent me to an ATM but the $200 one got stuck and they made me fill out a piece of paper with my information and they told me that they were going to talk to me but they haven't talked to me where can I contact you, thanks

Terrible and slow service. Without cashiers and without the desire to work its people.

Terrible service and more particularly with the executive Sergio Lemus, since he takes advantage of the lack of knowledge of clients to fraudulently sell them services and insurance with the aim of earning commissions, abuses the trust of clients and especially of older adults
If you do not want to have a bad experience, do not go to this individual or, if possible, go to another branch.
I wish Banco BBVA would evaluate its staff better and get rid of those bad elements.

DO NOT USE THE BBVA MULTI-BOXES, THEY STOCK AND KEEP YOUR MONEY AND WHEN YOU WANT TO MAKE A CLARIFICATION, THEY BE DUMB AND DO NOT GIVE YOUR MONEY BACK!!!! 😭😭🤬🤬🤬🤬🤬🤬

Too bad it can't be evaluated with zero stars... The worst BBVA in all of Aguascalientes, slow service and inept workers. Go to López Mateos on the corner of Convencion, much better service.

Terrible service. The supposed Executives are better off Chatting on their Cell Phones when they are supposed to be banned inside, while the Customers who keep them waiting up to 50 minutes. What a shame!!

Terrible service, long waiting time at the window. There are not enough staff

2 hours waiting for executive just that and it never happened I left

I wish I could give 0 stars, the waiting time is very high, the executives let people come in without an appointment, I have 2 hours here and they don't give me an answer.

Shell

Filled up with gas then came inside to use bathroom. I was met by a big angry guy leaning on counter with elbows out like a bulldog and with a  Similar face.  Sour woman beside him. Freaky way to walk into a big station like that (the checkout is directly in front of doors at the back.)  Hostile! I asked to use the bathroom. "Out of order" he said. Could i get some ice for my cup? (plastic travel cup). "We'll charge you for it" He said it with such attitude that i said "Wow" he said you don't get stuff for free" I pointed out that i had just filled my car! He said "and ya got a good deal on it,  didn't ya. "
It was surreal. Like where are the cameras?  No one is this thick headed. Turns out i was wrong. I'm a single woman and the whole encounter inside shook me up. The vibe.The first thing i thought of when I walked in was,  "I need a pic of these two! YOU CAN'T GREET CUSTOMERS LIKE THAT!
I thought the same on the way out. I Need A Pic for Yelp. Creepy people.

Worst customer service ever They deny people using scamming machines on pump. A lie. My card has been hacked twice from this gas station within two months. Fraud claim links it back to the hackers using these pumps. Don’t use your cards on the pump. Instead go inside and pay. But beware the customer service is horrible there also.

UPDATE NOV. 2023
UNDER NEW MANAGEMENT?!!
FOR REAL!
I went to the store now 2 times.  I was greeted with big smiles and welcome.  You know I'm a skeptic!  Surprisingly, they have actual Coca-Cola!! Actual name brand stuff... Doritos! They haven't ran my card a second time,that's a double plus! Stay tuned!! One day, they'll have half gallon of milk... but i ask,  can we get some hot croissant in the morning?  Hot coffee? With flavors? I wish them well as they are in prime location! I will update more as time goes.  In mean time... let's welcome them to the hood! 👏🏽👏🏽🎊💯👽🙌🏽🌻💜🌻

My sister is pregnant and needed to use restroom. I stopped to fill up my car and so that she can go to the restroom. But there is none available.

What a shame for a gas station this big and in such a centric area.

If I could give them negative stars I would

Get away from this gas station, owner does not let you use reward points. Super rude btw his station is on the app as accepting points and he refuses to use them. Reporting him to the Fuel Rewards Program. He was so angry with me he stopped the pump.

Soriana Híper San Marcos

The service in this place is too bad.
People always has negative vibes...
When you find Promotions are very complex to understand and sometimes you receive the advice in the payment moment when nothing to do.
In the biosecurity protocols they are wrong, no body cleans the baskets... The temperature controls are null, ant the mask (that is mandatory) sometimes you can see people without it.

Price tags on shelves almost never seem to match what they try to charge you at the checkout. Disappointing meat dept. Several times had to throw things out which they sold as fresh. I only shop here if I am close or don't have much time to go somewhere else.

I choose soriana universidad before this one
This one does not have as good of a variety of for example free range eggs.. etc

They have a really extense variety of products, definitely you are going to find whst you looking for, even something more

I give it excellent service good store it is the competition of Walmart.

Soriana hyperspace Aguascalientes

Good deal. Excellent response to your dandaa or requests. They channel you immediately and give you a response. Many congratulations for your professionalism. I also know that if you lose your card it will be debited. With your voter ID card and some additional information they ask for, they will deliver it to you immediately.

Very good facilities with ATMs, personal attention boxes and officials. Good attention, I have the impression that for officials they give preference to opening an account over other procedures. Paid parking. Adapted for people with mobility difficulties

Although it is a bank with less agglomeration of beneficiaries than in other branches, I consider that the number of executives is insufficient for the number of people who require personalized attention. On this occasion, my shift ticket showed an approximate wait of 49 minutes and in reality they served me until the 2 hours of my entry and hopefully why two of the people ahead of me who had a similar shift to mine had left. Note that the three executives were not serving at the same time at any time that I was there because when one went into the bank office for about half an hour, only 2 worked. When this one went out to serve clients, another left and it took another while. . They are probably in a meeting or at lunchtime but the number of executives is not enough.

Personalized service, good attention, very clean place

Terrible service from customer service women people waiting and passing other people for their credit cards

ATM Cajeros BBVA

To withdraw cash, they are one of the safest ATMs I know, almost every time I have gone there are police outside, and no ATM has given me any problems.

Because even if the lines are long, people advance quickly because of the number of ATMs there are and all of them, well, almost all of them, I mean because of what happens, right?

BBVA Bancomer AGS Office Center

I went to the branch that is next to the INEGI and since they did not give me a solution, I went to this branch. They changed personnel three times to serve at the entrance, the woman serving two at a time (the one on the shift and another who arrived just like that) mentioning that she already had an appointment and giving priority to her and not the person on the corresponding shift. Terrible attention from the staff, total lack of control, they do not respect shifts and do not solve problems; It took me an hour to give me an account statement. I definitely had a bad experience when I went to this branch.

There is a lady with glasses with black hair who has an arrogant attitude. Poor bank policies. In my account I make enough transactions and have a good credit history to be authorized for the blue card and nothing.

Terrible service, it took them two hours to serve me, they do everything very slowly.
The ticket said 20 minutes to serve me, 2 hours passed!! And the customer service guys have a shit that even they can't stand 😠

Terrible service they had me for 2 hours and nobody knew how to solve my problem and I ended up leaving the branch without solving it. Incredible waste of time.

Terrible bank, disgusting attention, if you want to deposit at the tills and you are not a customer you have to wait 2 hours, but don't worry if you are a customer you only wait 1 hour even if there are no people, their ATMs are the most disgusting of all the banks, none of them are useful They swallow the bills or they simply don't accept them wow in a few words the worst bank in Aguascalientes I don't give them 0 stars because they don't let me but even 0 stars makes a very good rating for this bank

Mejores servicios Atm

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