Banco BBVA

In truth, I don't usually rate businesses poorly, but this time they earned it, the first time I went because I needed to open a link card account, for a minor, and I got that those cards were no longer processed or that I needed to open an account so they could give it to me. I went to the Altaria branch and they processed it without any problem and without the need to open another account. But it doesn't stop there, I go to this branch again to activate the app on my cell phone and they tell me no, because it is a minor's account I cannot have the app until he reaches the age of majority 🙄. I go to Altaria again and they activated the app super quickly. So and in summary, TERRIBLE SERVICE!! They do not carry out basic procedures

Today I went to deposit $300 to an account and they sent me to an ATM but the $200 one got stuck and they made me fill out a piece of paper with my information and they told me that they were going to talk to me but they haven't talked to me where can I contact you, thanks

Terrible and slow service. Without cashiers and without the desire to work its people.

Terrible service and more particularly with the executive Sergio Lemus, since he takes advantage of the lack of knowledge of clients to fraudulently sell them services and insurance with the aim of earning commissions, abuses the trust of clients and especially of older adults If you do not want to have a bad experience, do not go to this individual or, if possible, go to another branch. I wish Banco BBVA would evaluate its staff better and get rid of those bad elements.

DO NOT USE THE BBVA MULTI-BOXES, THEY STOCK AND KEEP YOUR MONEY AND WHEN YOU WANT TO MAKE A CLARIFICATION, THEY BE DUMB AND DO NOT GIVE YOUR MONEY BACK!!!! 😭😭🤬🤬🤬🤬🤬🤬