The UPS Store

Went to this store earlier this evening to have 18 pages faxed that I needed to get done but guess what its not that the customer service behind the counter was bad its not they do not know how to fax even anything they CLAIM it kept dropping the phone lines to fax out so my mom and I were so digusted we left the store and glad we did we got my 18 pages faxed at Hen House much better. Im surprised this store UPS knows how to even accept packages right!!!

Horrible experience. Rented a mailbox and was told by usps mail might now be delivered due to confusion.  Tried getting refund back after 1 week and got only half back. 100 dollars for 3 month smallest box. So i paid 50 dollars for 1 week after a refund lol. What a joke and rip off

I love this store! Everyone is so friendly and helpful.

I had around 12 boxes (Christmas presents) to drop off.  The store had a lot of activity but no matter the stress the ladies at the desk remained very helpful, kind and calm.  I even had 2 more that I didn’t have boxes for, but they packaged them up nicely (not cheap, but I was glad to have it done!). Great customer service!!

Service was very good, polite & quick. They were very busy, but the line moved very quickly.

Big O Tires

We had a death in the family and were headed to address matters when I realized I had a flat.  I went into Big O, asking if they could work me in fast related to me needing to be on the road to be able to connect with family on addressing concerns on this death.  Everything was great!  I really appreciate how fast they were able to work me in and do the work I needed(!!) and get me on the road. Appreciate you all!!  And the timely work you did for me that morning!

12/14/23

Made an appointment to see what's the cause of my rear right tire causing floor vibration. I assumed I needed to rotate my tires and get them balanced. The issue was me needing to replace the back tires. Took about 30-40minutes. I was in and out.

11/09/2023
Called early in the morning around 8:15am to get a price quote. The pricing was much cheaper than what the dealership charged. Arrived soon after the phone call. Two front tires and an alignment. I didn't have to wait long. Good customer service I recommend this location.

The service that was completed on my vehicle was fine, but the fact that the associates had no idea what I requested in the appointment I submitted online was ridiculous. They told me they don't see any of that info in the appointments they get, so it is expected that the customer tells them what services they want in person. Don't waste your time specifying details if you submit an appointment request online. Apparently basic internet technology is not important here.

Joe was very professional and extremely helpful.  I received a set of brand new tires & a oil change.  My car has a much better ride.  I would recommend Big O Tires for your service needs.

I was there 2 days ago. I left a brakes place @ 4:30pm & called them to see if they could do 2 new tires on a moments notice lol Ended up being my tires, not brakes causing my vibration. I showed up @ 4:30pm, they had some in my price range. They signed me in & took my keys & I was in/out in less then 30 mins! I was shocked! Been going to this store since it opened. These are the 3rd owners, I've waited for HOURS with the previous owners! I was pleasantly surprised!

Walmart Supercenter

Just got done with a twelve hour shift. Went to Walmart to pick up a few things and saw deals on pokemon cards. Upon getting home I found that this product is missing 2 packs out of the box. Box clearly states 8 packs and I received 6. The box looked completely intact but unfortunately it was opened and resealed. I would highly recommend purchasing products like this elsewhere.

Terrible management. 7:25pm on 12/20/23, only 2 real registers open. I stood in line over 20 minutes just for the manager to walk up and shut the line down telling me to go to another lane cause the worker needs to go to lunch. No problem, why wouldn’t YOU as a manager at least take care of me real quick? I was the only one in line (some how) What a joke of a manager tel hey have this evening. And she had to be tracked down cause she had her head up her butt unwrapping a gift out in the open 😂

This Walmart gets 1 star because they don't allow RV parking. Having signs everywhere. Sad.

Went to purchase a cooler that showed in stock on the floor. But of course it was not. Guy in the department said that online is wrong and they have none in stock when his hand held said he had two. When we point that out, he said oh yeah let me check the back. Come back faster than he left and said they don’t have any.

Went to customer service and they were just as unhelpful.

I ordered some face masks for the winter for two young boys and we received a car cover when we opened the package. I went to the Walmart shown in the picture and the lady in the service area took care of everything refunded my money including postage and refunded my credit card.

COACH Outlet

My girlfriend and I were out looking for a handbag for her mom. We walked into Coach and Jason helped us out so much. He was super knowledgeable about the pricing app, the products, and pretty much anything we asked about. Jason was super friendly, easy to talk to, and was much more effective(we bought the bag at Coach) than any other sales associates we talked to all weekend while we were out shopping! The store was super clean, smelled nice, and although it was a major sale weekend, everything was presented well and I noticed people continuously straightening up the shelves.

Ordered online and waited over two weeks for my items to arrive. I needed them for travel. I jumped through their "policy" hoops for re-shipping and am told the best they can offer is 2-5 business days. These items will not arrive before I leave town. Very disappointed after 2+ hours on the phone and following their policy that I have to wait almost another business week. Will not order from the Coach Outlet again. Lesson learned.

The customer service I received here was exceptional. The cashier, sales people, store manager, and security were all friendly and helpful. There was a hidden sensor in a bag I purchased that had already been wrapped as a gift. The manager was super apologetic as she searched my package for the sensor, but she also took the time to rewrap the gift even better than it originally was. It's never a pleasant or convenient experience to get searched, but they took a potentially frustrating situation and made it tolerable. I could also see how the sensor was missed by the cashier as it was in a deep crevice of the bag.

Jason is a phenomenal salesman who knows his product and is far too advanced for his role at the store. He should definitely be promoted to store manager in the least. Gorgeous products, displayed well, and great selection!

I may have went overboard but that's okay! Great prices and great quality

Converse Factory Store

Your all converse store with all the styles and colors. You will have to catch them at the right sale time for that good deal. They do have some mark downs throughout the store. Small section on clearance but few sizes to choose from. Many converse shoe styles you will not find at other retailers.

Customer service is exceptional!! Very friendly and love the shoes! ❤️

Most organized and clean show store within the Legends shopping district.

The employees are courteous and helpful without being overly interactive.

I loved everything from the customer service to the clearance selection in shoes

I went in prepared to pay a lot for the hightops I wanted, but ended up pleasantly surprised. They had a huge selection of clearance shoes where I found hightops that were even better than the ones I planned to buy. There was a great sale going on and they give you an extra 10% discout if you have your student I.D. The manager helping us was fun to talk to, and it was over-all a great experience.

Rocky Mountain Chocolate Factory

Good variety of chocolates and I love the coffee with ice cream here

Over $11 for a peanut butter cup and a truffle?! The truffle was good, the PB cup wasn’t very good. The best PB cups I’ve ever had are from Trader Joe’s, $5 for 16oz’s.

Their desserts were DELICIOUS!!! 🥰 They had yummy, white chocolate covered Oreos - chocolate covered TWINKIES 😍, the Carmel apples were so tasty!!!
If you LOVE chocolate, this is the place to go. Plus, I can't forget the AMAZING CHOCOLATE covered STRAWBERRIES!!! Oh my!!! Mouth-watering!!! Don't miss out on this place.
They're located very close to the theaters at the Legends. The sign should be a different color bcuz it's almost too easy to miss by blending in with its background.

Great quality chocolate treats, great crew. Cameron was absolutely amazing. She was very knowledgeable about everything in the store. She helped me find what I was looking for. They have a great variety of items to choose from. The customer service is also top notch. Cameron went above and beyond. I will come back again. This experience was phenomenal. Everyone is always super helpful.

Decadent and delicious!! Got a buck eye for the first time and I'm so sorry it didn't make it to this picture, it was soooooooo good!!! Their turtles are enormous and their java chocolate is amazing.  Definitely worth trying! Plus the ladies in there were really nice!!

Nike Factory Store - Kansas City

Visit dated Aug. 20, 2023:
Fitting rooms closed and no chance to try and find out which size fits best.
The staff could not explain either, why the rooms are closed.
Sad experience!

Great customer service showed a old head how to shop for cool shoes. Intelligent and use patience with you. Going back soon. Good people

Went into Nike Factory store on 6/4/23, they had a stack of returns and I seen a shoe I wanted. I asked an associate if I could buy the shoe, the female associate told me they couldn't sell it to me without processing the shoe first, really because last week I walked in and purchased two pair from a similar stack of returns with lids attached with no questions or excuses. On 6/4/23 team manager said I could buy the shoes but ripped the lid off, told me it store policy blah blah blah, my point is every week the policy is different, please educate everyone to have the same consistency. See my pics of shoes I've purchased from returns or clearence with lids (have reciept proof). Proof of policy inconsistency is week to week here. I even bought dunks today from clearance with the lid, showed the team manager right then and he just looked at me. Congrats team Manager you proved your BIG man in charge by being childish about ripping the lid off a $200 dollar pair of Jordan's box.

This store is huge. They have a big selection and good deals. They also offer military discounts. Thats great for vets and active duty military. (10% off)

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Being that there is only 2 stores in 100 miles this one was exceptional and great young people not in your face team members..We are serious about our footwear probably just like you..if they don't have the one you want great care in getting the ones you do.. Overall great spot..Puma is right next store and vans for your skater kid ..

This store literally tears my skin every time I go in. First I wanted to claim my birthday rewards. $10. When I went to redeem at the counter they told me that I had to make a purchase first and then my next transaction I would get $10. Annoying!!!! I also took advantage of a buy two get one free at that same visit I was told that if I did this promotion I would gain a $40 credit towards my next purchase. When I went to use the $40 purchase they told me that it was past the specific days that I was allowed to use that purchase. So no $40. Plus it was one day after my birthday month so no to my $10 reward. 🤬Today I went into the store to make a return and the clerk charges my for my exchange... it’s an even exchange!!!! Gahhhhh. Finally cleared that up and went to check out and the 2/$4 bang sign was no longer valid but still advertised. He said it was bc they just hadn’t got around to removing it. Charged me full price! I am so done with the incompetence at this store. Never again

The people that work here are super friendly and they know how to help you find what your looking for. Always got some type of good deal going on. Like buy 2 get one or buy 1 get and 50% off. So helps you out a long the way.

I came 15 minutes before closing and despite the fact that Cory was at the tail end of a 13 hour shift, due to a call in, he was extremely polite and helpful. He was very knowledgable about their products and helped me find what I needed for my 5 year old daughter who is battling bronchitis. He was very personable, listened, and took interest into the difficulty my family is currently facing. I will definitely be coming back.

I came to this store to look for a very specific product and I needed it by Friday (I'm going out of town on Friday). They told me I was qualified for three day free shipping and therefore I decided to have them ship the product to my house. I specifically asked them if I would receive the products by Friday and they said yes. However, it turned out to be a standard 2-6 days shipping according to customer service (I called them when I didn't receive my product on Thursday) so I had to run to three different GNCs in the city to get the amount I needed. Worst experience ever! Wasted my time.

Worst experience I have ever had at a supplement store. The staff were extremely rude and had no knowledge in supplements. I Told him I wanted a mass gainer and I pointed to one on the shelf and he told me “the sh*ttiest supplement ever” and turned around and pointed to the most expensive supplement on the shelf. He was extremely rude and was constantly interrupting me, trying to get me to buy this supplement that supposedly was gonna give me more protein even when I told him that’s too expensive and I don’t wanna buy that. Like again worst experience ever you should never go to that store.

adidas Outlet Store Kansas City

Busy store, a bit tight in some areas.
Good selection - even of some of the latest collection.

I love the quality of the shoes and the discounts they offer here. There are plenty of shoes to choose from. I would recommend this place to anyone wanting affordable shoes that are great quality.

Helpful staff, great selection and awesome deals. Had many items on sale that werent the store wide sale

There's always a great deal on a nice pair of shoes here, but if you have a larger size the more popular styles are usually sold out.

Love this site! Easy to navigate and easy checkout. Got my purchase when they said it would arrive with no problems. Kept me updated through the whole process of where my order was at. They got a lot of cool unique clothes and other merchandise on their website and good deals that you can't refuse. Worth a gander

Menards

Nice store, but there is a lady that works in the mornings who loves children and tries... but all she does is creep my child out and makes me uncomfortable.  She doesn't seem to have any sense of when she's making someone uncomfortable.  I prefer to go at night because she isn't here.

I don't usually post reviews on employees, but today is an exception.  I went in the Garden Center doors and 2 employees were talking by the doors going into the store.  I was not greeted in any way.  I found what I wanted without any assistance.  I went to the register and heard one employee tell the other that there was a guest.  The employee that was working in the Garden Center came over to the register and didn't even acknowledge me with a smile or even verbally.  The item I purchased rang up $1 more than the price on the shelves and I asked about it.  I was told the price it ringing up is what is on her phone.  I suggested that the price on the shelves might need to be corrected.  I still made the purchase but her attitude left a lot to be desired.  Fortunately I have had good customer service at the Store in KCKS, but if all the staff acted like this one, I wouldn't be returning.

Gabriel S. in the project center was fantastic. I came into the store and wasn’t really sure what I needed for my project. He walked me through everything and gave me different options and lots of advice. He was VERY knowledgeable about the different materials and I couldn’t be happier with the service! Thank you Gabriel!

I love the 11% rebate deal at menards.  we came here for our christmas decorations and easily found what we were looking for. come back during the summer and found what we needed for our lawn care needs

WAS MY FAVORITE PLACE TO SHOP...EVER!!!  Until...we ordered custom cabinets for our kitchen remodel. The employee (Justin) put the dimensions in incorrectly, which left us short cabinets. The general manager, Jim Hrivnak, refused to do anything to correct the mistake the employee admitted to making. Told my husband to "fill out a complaint card."  I called to speak to the GM, Jim, and he refused to speak to me, putting another manager on the phone who was the rudest person I've ever spoken to.

Corporate won't help out. Other store managers would like to help, but can't because it was the KCK store's mistake.

After spending over $20,000 at Menards for our remodel, they can't bother to fix their mistake.  This is the worst customer service ever.

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