Zachary Ace Hardware

This store almost never has the home repair item I'm looking for, even the most basic things. But what they do have is a selection of very inappropriate cards with dirty jokes and pictures of body parts. Very offensive and not something you would expect to find in a store where there may be children coming in. Nasty.

IT'S A FRIENDLY HOME TOWN HARDWARE STORE -- A USUAL FIRST CHOICE FOR PURCHASES.

I had just gotten scammed by a moving company. These guys helped me out so much. Excellent customer service by all the employees. I wish I was staying there. Dont go to a movie company. Go uhaul. Especially at Zachary Ace Hardware.

Always very helpful and if they don't have what you need they are awesome with suggestions for replacement products or helping order something in!

Walmart Supercenter

We stop at this particular location every time we travel through the area. We've always find it convenient and stocked with most items we're needing/wanting. The employees are always kind and most helpful. The restrooms are clean and the parking lot is well maintained.

Why are you selling lightbulb tumblers with straws? Trigger warning ⚠️

The employees are super friendly and helpful.. my very first Walmart experience with staff that are friendly and helpful. All other Walmarts I've been too has had rude cashiers that don't want to help, but not this one. Everyone of them I have dealt with have been positive and friendl. Clean store. Very well stocked.

I think this is the SMALLEST Walmart I’ve EVER been in. However, it makes it VERY easy to find what you need. The associates are VERY friendly and helpful. I also love that they have gear for fans of the Wildcats and T-Birds.

We stop at this location monthly while traveling. Stopping in to buy drinks and snacks, and to stretch our legs. It's always clean, well organized and usually staffed with friendly employees. I would have given more stars today except that the female employee near the Pokémon/trading card section treated me like a shoplifter. She came over and with a super condescending tone, asked if I needed any help. I told her no, that I was just looking. She then proceeded to stand directly behind me until I left. I guess Concordia has a trading card theft issue with 50 year old white males. So bizarre.

Cabela's

Best customer service I've ever experienced. I've only shopped fishing there so far, but their fishing dept. knows their stuff, and the store customer service that answers the phone goes out of their way to take care of you.

Probably my worst visit ever to this Cabela's.  To start saw a young woman who worked there just leaning on a display and offered no assistance.  At the gun counter only one person working the entire counter even with several people wanting help.  Another employee actually turned off his radio (saw him do this) so he could talk with his friends.  Another employee came and found him because he was needed at the archery counter.  The young man said he didn't hear the call as he turned the radio back on.  It's a week before gun deer season and there's not a single ground blind or tree stand to be found.  Went to check out there was only one person working even though there were at least seven people in line.  Truly disappointed with Cabela's in Kearney.  I have visited this store many times and never had this experience.  At least Santa showed up in a classic convertible.

Nice store. Similar to others. We were helped by a very knowledgeable salesman.
You might try to time your visit with the hours the neighboring Classic Car Collection is open.

Sadly, I don't even feel like this should be considered a cabelas. The outside looks like a thrift store entrance. Very small.. No decor like all the others. Staff didn't greet us, or ask if we needed anything while we were shopping. Felt unwelcome to be honest. Will continue to shop cabelas, but definitely would not return or recommend this one.

It's changed a lot since Bass Pro took over, I miss the selection that Cabela's brand used to offer. It's still a cool store though with lots of outdoor items!

Westlake Ace Hardware

I love this store. In the spring, they have a great selection of plants and pots. Lots of Christmas gift ideas, and I bought my tree there this year. It's just a great place to shop.

A is really the helpful place. Duper friendly and ready do do whatever they can to help customers get what they need. It was just some parts for my push mower, but I appreciated the help as much as if I were spending a grand. I feel like they dedicated service to me as if I were spending a thousand bucks! Great job, Westlake Ace!

Very clean and organized store, didn't even have to ask for help as a young man came where I was in the plumbing section and did his best to help

Worst customer service experience ever. They wouldn't sell me parts to repair my equipment but would sell me a brand new one for 650.00. This place is a joke

Store is nicely laid out, staff was friendly and helpful.

Harbor Freight Tools

I spent over $2k in this store, and at the time I didn’t have space for my purchases, so I asked politely if they could keep my tools, they said they could, I told them I’d be back 2 days later to pick it up. I went back and all of my stuff that I had already purchased was put back on the shelves of the store, I spent over 3 hours in that store getting everything I needed. Just to come to that, I asked to speak to a Manager, the Manager I spoke with was also very very rude, her name was Alicia. Then I asked if i could get some help with getting my stuff back to checkout again, in which she proceeded to tell me that nobody was allowed to help me find my products that I had already paid for. I am disgusted at the way she handled the unfortunate event. She also treats the employees like they’re children, barking orders at them left and right, I could hear her steaming across the store, that’s not how any store manager should perform, and Harbor Freight should be ashamed to even have hired such a coward. Her original location is Hutchison. I hope i never have to see her in another Harbor Freight.

I had a problem, and instead of just coming in to return the item I just wanted to fix the problem. An associate by the name of “Allison” came up to me and asked if she could help with anything and I described what I needed help with, I kind of felt like I was over analyzing it and probably was having an “operator error”, which I kind of was but anyhow she contacted the right person that goes by the name of “Kyle”. So, Kyle, being the helpful person that he is, helped us solve the problem. Therefore I’m really happy with this particular Harbor Freight store. To be a problem solver not only takes skill, but also patience. Kyle is a great problem solver! Be more like Kyle.

I really miss when Reed worked at this store. He was a fantastic employee and always worked so hard. This location is amazing!!

the store is nice and clean and usually I have a good experience, but after this morning’s interaction, they’ll be lucky if I continue to do business here.  Asked the associate for a color of floor jack that was in the back, got immediate attitude that he had to go to the back and get it, then when I tried to check out using my 20% off coupon for the Inside Track program, I was told rudely that the customer lookup system was down and that my coupon wouldn’t be honored because they have no way to verify that I was an inside track member.  Zero willingness to help or apology for their system being down. I asked if i could get a rain check or if they’d honor it once the system came back up since it ended today, and I was told i’d just have to try to come back to the store later and see if it was back up but otherwise I was out of luck. The poor level of customer service that I received today as well as losing a $200 sale over a $24 discount is insane to me.  I understand finding good help is difficult right now but some acceptable customer service training for the employee working this morning would go a long way.

We were having issues with how we loaded up our hitch basket. Not only did the staff give excellent product advice but also helped us set up our cargo. If you are stranded with road issues this is the place to go!

Best Buy

I bought a laptop on sale for $499. A kid bit the screen and broke it. (I didn't buy the extra insurance) but they wanted the full price of the laptop $765.00 to fix the screen.
The kid that helped me gave me great service and was very knowledgeable when I bought the laptop. I will never make a big purchase from them again.  And they charged me $35 to tell me they wanted more than I paid for the laptop to fix it.
I was told it could be$300  and I was ok with that but...
Are you kidding me!!

Absolutely disappointing headphones are not even the same model that’s on the box none of the features listed on the box or even available with this model of headphones. I live 90 miles from the nearest Best Buy drove out there thinking I would get something decent. Probably not shopping at Best Buy any more. One other thing I have been charging for hours and they say low battery no charging cord with it not worth my time or aggravation to re-drive 90 miles to return them. My only hope is that someone at Best Buy sees this and offers me a complete refund without having to drive there.

Dec 1st 2023, store is tucked away on the backside of the mall, which seems like it is under some fairly heavy construction, that said, the store itself is really nice, bright, tons of merchandise, I could spend so much money in there it's dangerous. From the inside you would never guess that it shared any of the other parts of the mall under reconstruction. Staff was insightful, polite, and honestly just fun to make small talk with. 5/5 do recommend.

Been here a few times and always get great service. Employees are eager to assist! In there last week & Javier was great. He was not able to help me but he gave it his all.

We ordered a dryer, opted for curbside. They said no more than 10 minutes to bring it out. Waited 20 before we decided to go in and check. 3 employees standing right by front desk having a casual conversation.  Continued to ignore us, and continued talking, finally one walks away and a guy greets us.
He said " oh ya, we got the order, we're just super swamped in here".  Store was basically empty.
Oh and the best part...
While we're waiting,  one of their guys in a GeekSquad van rolls up beside us, has some kind of freak out in the van on his phone, sits there, smokes a cigarette in the van.  Just seems pretty poorly managed to me.

Ace Home Center

I came in Saturday night 30 min before close.  Sara helped me and l had exceptional customer service.  Definitely above average in Salina.  All the staff was very nice as were all the customers.  I would definitely recommend shopping here.  Very positive experience.  I will definitely come back!!!

Moved into a new house in a new town, but I can always count on Ace! They got me the items I needed, answered my questions, and explained everything clearly. Plus there's no wandering around an empty warehouse in search of an employee. They're great people, they know their business, and I would give them 10 stars if I could!

I had visited this store to purchase a new fill valve for my toilet. The associate walking by the area stopped and asked if he could help me, listening to my issue and giving me clear advice on how to fix the problem. He was a very helpful young gentleman. Thank you!

One of my favorite places to be. Hardware, home improvement, fishing gear, ammo, and a giant assortment of toys for kids. I love Ace!

One cashier will NOT try to help you redeem your rewards or points. Bought paint this morning scanned my $10 off coupon... it didn't take..she presented it did... I had more I could have used... she doesn't care to help customers..  probably there to puck up a paycheck and that all

The cashier was very friendly but made my bags too heavy and put beauty stuff with cleaning stuff. I rebagged that stuff. She did a double bag for me. She had no idea about the credit card and said go on the website. I stopped at the return counter and applied there. The system was very slow and seemed outdated. It was a long process. Store clean. People are not helpful when they see you lost. I, a woman I stopped, couldn't find Aisle i33, and her co-worker told her she would show me. It was a woman in her 40s unpacking with younger man in automotive she really helped me.
TRUCK DRIVERS: VERY FRIENDLY HAVE 3 SMALL ROWS of parking. Most people are shopping so for a quick shopping u should be able to park. But by 4 pm, it was packed already

I'd like to thank this Walmart for catering to us truckers and apologize for the nasty truckers who leave dirt and trash on your lot. Please don't judge us all on the flip flop wearing types who abuse your facility, the good majority respect you catering for us. The Lexington Walmart is one of my go-to stops and I thank you for your services.

This Walmart is pretty good for me since I’m a truck driver and they have a good parking place for semi trucks, all the food and supplies that I bay  through the month is at Walmart, I will say I spend Easey between $800 and $1000 a month in Walmart stores.
It is so sad that in this hard times where jobs are difficult to find and every day companies are going with new systems to get rid of the cashiers, this young lady at Lexington NE had a very bad actitud to my wife and me when she saw that I had too much merchandise, she was making faces with everything she was scanning pretty much.
I don’t like to do this but, sometimes it is too much to take without reporting this bad behavior.
Her name was Verónica

I order groceries all the time on the app.  Twice recently associates have refused to bag my groceries at pick up even though the app gives the option for no bags with associate supposed to bag in my reusable bags I keep in my car. Since according to news reports Walmart does not recycle I feel like this is my best option. But not!

Thank you for providing spaces for truck drivers to park. We were able to get some shopping done and then get a good nights rest last night. It’s a rare occurrence to find places like this on the road nowadays.

Fellow truckers and drivers of America this Walmart is very roomy if you have a delivery.  They were also NTransit friendly!  They were on top of it!  They were already unloading by the time i got in the door!  Good job Gatlin!!

What a miserable store. Tell me, have you looked at how the employees seem lifeless or you hear conversations about how bad management is or that they didn't get breaks because they were threatened with their jobs? I have. This store gets worse with product, employees, and service. I personally only go there if I have to. My groceries are bought elsewhere, and unless I need something the same day that they might carry, I order online or get it in a different town. Walmart used to be a respectable place. But when the CEOs became money hungry, it all went down to the toilet. You can make complaints all you want. Instead of making changes for the better they take it out on their employees acting like it's their fault. It's pathetic.

This location is not your average Walmart. I know this from experience, having lived in large urban cities for the majority of my life (45 years in Dallas and Los Angeles). The only place in urban areas that I have been to where you will see a Walmart that looks like this, is on their website. The big city locations are almost uniformly dirty, poorly staffed with employees that do not have a good work ethic or care anything about Customer Service, from the manager on down. In the Walmarts that I have had available to me, you would find clothing strewn about the floor because uncaring customers would take an item off the rack to look at it and then just drop it on the floor instead of putting it back on the rack. The clothing would remain on the floor, because the employees did not care enough about their store, to pick up after their awful customers (not meaning that all Walmart customers are awful, only meaning the ones who act like this are awful). It would be the same situation in the shoe department. Shoes would be strewn all over the aisles, and if customers bothered putting them on the shelves, they just stuck them anywhere. Again, the shoes remained on the floor and mismatched on the shelves, because the employees did nothing to straighten up or keep them in order after awful customers acted like this.

It seems to be pretty universally common for people to complain about Walmart, even here locally. Without addressing any of Walmart‘s policies or salaries or any affect that they have had on smaller and mid-sized cities that they have moved into, customers that have this particular store available to them do not know how lucky they are to have such a clean and well-staffed store, if they choose to shop there.

My question to Walmart would be, if one of your stores can look this good, and be run as well as this location (where there is not a large population to draw from), why can’t you find qualified managers/employees in large urban areas, that will run their store and care for it like they do here?

In this time of increasing inflation, Walmart is here with usually the best pricing, making it easier for people on limited budgets. People of middle or high income also have it available, if they choose to. I completely believe in supporting local merchants as well, if you are in a financial position to do so, and I think it is important to the continuity and lifeblood of small to mid-sized towns.

Respectfully,
Steve

#walmart

(tagging this post in the hopes that management/employees at this store take notice of my appreciation for what a great job they do, and for Walmart headquarters to recognize what a great location this is, but to also be aware of just how much improvement is needed in their urban locations)

NOTE: All pictures included in this review are actual photos that were taken by me personally, at this location that I have reviewed.

This is probably my favorite Walmart that I have been to. I only visit as I don't live in Kansas, my parents do. This Walmart is always clean and well stocked. The employees always seem to be very friendly also. I have yet to get that Walmart crowd here.

I have to give credit to Mrs. Jen. I was getting ready to travel back home from Great Bend which is a 15hr drive. I went there first thing in the morning to get my oil changed on my vehicle(they were the only ones opened). The guys who did my oil change messed my vehicle up and put a damaged piece on my vehicle, which caused smoking and my engine to knock (making a funny noise) I called them and explained what happened and what was going on; left my name and number with an associate. Jen called me back the same day, very professional and has great emotional intelligence. She contacted the Walmart where I live, sent emails to EVERYONE in every department. She called me back to let me know she contacted every manager who’s email she’s found. She assured me she would take care of everything that went wrong with my vehicle. She really helped me out and had the associates of the Walmart where I live come to my house and service my car even though they didn’t do anything. I can’t thank Mrs. Jen, Mrs. Tina and Marcus enough for fixing my vehicle. Jen is the epitome of what great management looks like and what they should be. And to top it off she doesn’t even work in Automotive 😂😂but yet she went above and beyond for me. If y’all happen to see her or know her please show her this and tell her Thank you for making Walmart that much better and providing customers with that type of reassurance in getting their needs met. Thank you Mrs. Jen!!!!

Ace Hardware

The staff was really helpful in helping me find what I needed. I really appreciate it. Thank you.

Update: For three months I have been coming here to get supplies for renovating my house and they have been stocked on each occasion except for one time. They were stocked today and I got the files to sharpen my blade.

The reason this store will do well in this town is because of their outstanding customer service. Very classy and friendly. I came in today at about 5:55pm not knowing they closed at 6. When I came in, Barb politely asked me if she could help me find anything. I declined stating I had a few things to pick up and was just browsing. At 6:05 Matt politely asked me if he could help, and when I declined he said they would be closing soon but to let them know if I could use any help. I asked him when they would close and he said 6pm. I was really taken back by how friendly and helpful they were even as I was keeping them after closing hours. Needless to say I rushed to the register but Barb and Matt could not have done a better job serving a customer. Management would be smart to highly appreciate them.

At first cashier was offer to call someone to help with what I was wanting to buy that was outside. I got another employee myself to help and he was great help. Didn't have to ask him really he was around the corner working in the paint section and heard. When I turned to go find someone he said he would no problem. I didn't catch their names but not hard to figure out beings not many work a shift in small town stores.
Found and got what I needed and at great prices. Thank you once again young man for your welcomed help. Keep up the great job.

These people are always friendly and eager to help if needed!

Ace Hardware in Lyons KS is the go to store for us.  The employees are always very helpful, and genuinely happy to see us,
and to help us.
A big plus is that the store is always adequately stocked and clean.  The prices are competitive and the sales are always
a nice plus.

Brad Prather

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