Elkhorn Glass, Inc.

I hired Elkhorn Glass to replace five windows in my 100-year-old home. Before you hire this company, read this review. The owner, Rick, told me during two separate estimates that he would be replacing rotten wood on the trim outside the window. He did not. I also was given the impression that aluminum coil was included with the window replacement (or at least that the old one was going to be left in tact and extended somehow). Rick knew this was my first home and first time buying windows and failed to tell me that wood would be exposed if window was not wrapped. He never told me that Elkhorn Glass does NOT wrap the window on the outside when installing pocket windows. All four of the other companies I received estimates from wrap the window with installation. This is industry standard, and therefore, that coupled with me being a newbie, he should have emphasized that they do not wrap and should have advised me that if I went with Elkhorn Glass, that I would ALSO need to find a siding company or different window company to wrap the window once done. Now, with bad weather coming, I am in a position where I am scrambling to find a contractor who has time, meanwhile knowing that we are supposed to get rain storms all week.

Elkhorn Glass omitted this info and left my coil (previously in good condition) hanging off my house!! (see photo) Wind blew it off that night leaving wood exposed and water intrusion. They also did not caulk properly, and it is already cracking, leaving my windows vulnerable to cold air and moisture. They slopped caulk on my antique woodwork.

One of their installers smelled like weed when he arrived and argued with me when I spoke up about the rotten wood trim not being replaced. Rick left me to handle the crew because he left halfway through the day for lunch and refused to come back when I called him to let him know his worker was getting argumentative with me refusing to replace the wood we had discussed. Rick should have stayed until the job was done.

When I complained to Rick later that day, he got in my face, told me weed was not a drug, yelled at me, & refused to leave my property, ringing my doorbell repeatedly and then reversing his truck to my garage and dumped all the windows on my driveway (in the rain no less) that he promised to haul away. Then he parked outside my house to intimidate me. Before he left he called me names. I had to call the police because I felt unsafe and at that point, he was a trespasser. EG is unprofessional, sexist & dishonest. I plan to file a claim against their insurance company to obtain reimbursement for damages and have filed a BBB complaint. Steer clear of this company.

We had a transom glass above a 9’ door crack. We asked for recommendations then called around to find the best value. We thought Elkhorn Glass fit our criteria. We were right. The glass is correct. The installation team of Joey and Mike were polite, professional and did a great job. Everything about Elkhorn Glass was top notch and we would call them for any glass needs in our future. We highly recommend Elkhorn Glass.

Had them re-screen several screens for me in April. They took over a month to get them done. When I went to pick them up they were all cut and the screens were terribly installed. The owner refunded me the total cost and said she would have them all redone and she would not charge me for the screens due to the delay and the fact that they were all damaged. I waited another month for them to get done and picked up my screens. They all looked good. I get home and the new screen that I had them make was the wrong size by six inches. Her employees came out and measured and still made it the wrong size. I took it back and provided another screen as a guide for the size that I needed. She again apologized and said she would make it right. I told her I would like to pay for her to re-screen the frame I provided as a pattern. Two months go by and I never hear from her. I stop in today to check on my screens and they are ready. She proceeds to now charge me for every screen that she had previously refunded me back in May. Her original outstanding customer service turned into a terrible situation. I told her that she had already refunded me for those previous charges due to the incompetence by her employees that led to it taking five months to get my screens back. She said it was too long ago to remember what she had told me originally. Needless to say when I drop $25k on new windows for my house this fall I know who I will not be using.

My windshield took a golf ball sized rock on the highway yesterday. It was pretty well cracked, even throwing shards into the cab. I searched for a glass shop close to home and found Elkhorn glass. I’m glad I did! The very next day I’m driving behind a brand new windshield. The price was really good. The people in the shop were all very pleasant and professional. I highly recommend them!

Great service and quality work.  Nice of them to give me a lift home while they replaced the truck windshield.  Excellent price and job was completed right on time.  I'll go back whenever I need glass work on cars!

Sedgwick County Zoo

The zoo itself is a great place to go walk on the weekends or evening, but the light shows and different themes are spectacular experiences between Halloween and Christmas.

This even will always trump the normal days at the zoo. Maybe justas majestic as seeing the animals in the sping when the garden blooms. It's a friendly event during the holidays, especially for special family visits. The tickets are affordable on any budget, and don't forget the proceeds are going to the care of the animals.

The botany work and landscaping has been very impressive compared to other cities.

An out of town visitor, I was able to visit the zoo again for the first time in about ten years. I was very impressed by the new exhibits, especially the Asian Big Cat Trek. The Gorilla Forest was always my favorite exhibit but now it’s even more so as all the trees have matured with the natural canopy offering shade. All of the employees I encountered were very friendly and helpful. I only was able to spend a few hours but easily could have visited all day. There’s a lot of walking but with an adventure this size, nothing wrong with that! I cannot wait until I can visit again, hopefully sooner than another ten years. Baby elephants in the future might make that hard to resist!

Fantastic experience at the Wild Lights event this Fall. The Incredible artwork displayed with the Alice in Wonderland theme was truly amazing. We have 2 young girls, 9 and 11, and they loved every minute of the event. Kudos to the staff there for keeping everything looking clean and serving hot chocolate on such a chilly evening.

It is a neat display. With a lot more out there than we thought would be. All the exhibits are closed. But the giraffes were still out and the little one was running around. Took us about an hour to walk thru and look at everything. There are some really big displays that pictures don't show. Some of them are moving. Others blow smoke or bubbles. We had a great time and the weather was perfect.

We went for the Christmas night light event. It was magical and so much fun.  It sent you on a walk through the park as you followed the story of Alice in wonderland. The lights the displays were great bring your family for a fun night and it’s reasonably priced.

Mobility Motoring: Wheelchair & Handicap Vehicles

Such a great test driving experience! We will be back soon to pick up our van!

This place is nice was greeted by multiple people. Aaron was great got everything done for the van. They gave us great options on upgrades when were ready to do that. They have a lot of space to get things done. If you have to wait the customer wait area is nice and open as well.

When we needed our van modified, then this was the place I chose, after talking with the other dealers in Omaha.  Mike Sullivan did a great job of explaining the process of getting the van modified.  Jay has been there with the answers to any problems that we have had.  The staff does a great job.

Great customer service and extremely helpful in figuring out what was wrong with my transfer seat. The other guys wanted to charge me $500 for new motors when all that was needed was some tightening, lube and a little work on the metal piece that was worn down. Saved me $300 out of pocket cost. Go see Kent Sullivan or Tim for purchases, or Aaron or Brittany for technical problems! They'll take care of you!  I just wish they were a VMI dealer.

These are the best in Omaha. First of all, the customer service representatives, Aaron and Mike, were extremely knowledgeable,  extremely friendly, down to earth, respectful.
The gentleman who greeted us when we went in was personable. His genuine smile endeared us immediately.
The facility is beautiful.  Immaculately clean and well appointed.
They really know how to take care of customers.  There was seating near a television and seating in a kitchen area.  In the kitchen area, you were offered coffee, water filtered or bottled, etc. plus fresh, tasty doughnuts and rolls. Throughout they even had candy jars for your munchy fix.
All in all, regardless of the nice amenities,  they are absolutely the BEST to work with.

Aire Serv of Elkhorn

They installed a new coil and condenser for me in the summer of 22, Summer of 23 The AC stopped working, turns out there wasn't any coolant in the system, it had leaked out. Call AireServ of Elkhorn and AireServ of Omaha picked up. They stated that the Elkhorn franchise went out of business and that they don't come out to Waterloo for service...(It's 9 minutes from Village Pointe to the property in Waterloo).
I called and had two different HVAC companies look at it, the first one refused to work on the equipment, said that the install was a butcher job and that all the equipment should just be replaced (Apex)
A second opinion found that the line set had to be replaced due to poor installation and the coil had to be pulled out to correct another issue,
AireServ is a franchise, and Omaha is separate from Elkhorn I'm told. That being said, I wouldn't recommend using AireServ based off of the poor experience I had on the phone with the Omaha franchise, they indicated that there had been other problems with more installations from the Elkhorn franchise, It was made pretty clear that they wanted nothing to do with it. Not even an offer to drive the extra little distance for a driving or fuel fee. You can tell by the picture I'm sharing that it goes to show that you always should go physically look at the completed work and don't assume professionals always do a professional job.

I was referred to AirServe by another company, and O, what a Blessing that was! From start to finish everything was done with integrity and great customer service.  From inspecting  my home to see what unit would serve me best, and picking out the unit, to completed installation, my new air conditioner was installed in about a week!  The follow up was great too.  I appreciate the entire staff of Airserve and I highly recommend them!
I was their first customer to get credit for a payment plan!

The annual maintenance on our HVAC system was professionally performed.  Communication throughout the entire process could not have been better.  We would highly recommend Aire Serv of Elkhorn!

Wife texted me in morning and said AC was out so I called AireServ and got an appointment set up. The service tech Tyler showed up and got it diagnosed in minutes and had it fixed and running again in no time at all. Highly recommend Aire Serv of Elkhorn if you are needing any service done !!!

"As someone who supports locally owned as much as possible, I was happy to see Aire Serv of Elkhorn bring their services to West Omaha. Not only are they reliable and knowledgeable on all my home comfort needs, they are also affordable, and THAT is a big plus in my book these days."
⭐⭐⭐⭐⭐

The Honey Baked Ham Company

We just got a ham that is full of fatty marbling.

Very disappointed with it.

We have been a customer for years and this is bad!!!!

I’m a huge fan of the company, but I’m disappointed with this location. I needed a last minute purchase, so I didn’t have a reservation. I called ahead because I wanted to make sure I could make a purchase without a reservation. Whoever I spoke with made no mention that one would be required, so I drove 30 minutes in rush hour traffic to get a Thanksgiving turkey breast. After waiting in line for maybe 5 mins, the employees at the front wouldn’t sell me a turkey without a reservation.  I’m sorry I didn’t plan this purchase in advance but if they had been honest with me on the phone, I could have been spared the heartache of leaving here empty handed. I still want a turkey breast but I’m not inclined to return based on this event.

Got a classic ham sandwich, some ham and bean soup (little on the spicier side), and some potato salad--all very good! Looks like they have quite a bit of retail as well

Went in for lunch after the farmers market and got the honey baked sandwich. The sandwich was absolutely delicious and the gentleman up front that helped me was very kind! I wish had asked his name so I could give him credit on here! Highly recommend!

Rude and disorganized. Amazing ham! Spent over $100 and was treated poorly.

Legacy Gyros

Stopped through on our journey from Iowa to California. This place was absolutely amazing. Pita bread was warm and soft, tomatos were fresh and juicy, and the meat was cooked to the perfect crisp. Baklava was quite expensive but tasty! Would return if we ever get the chance.

Previous trips to Legacy Gyros have been great... so much so that I had almost completely filled my punch card (for a free gyro).  I was disappointed to learn the restaurant is under different management now, and that program was discontinued.

Regardless, the gyro was pretty good, but the fries were great.  The kitchen staff was very meticulous about weighing all of the portions, and everything is made to order, so it took a few minutes.

I really wish we had gone to Legacy when I first saw it, from Center St, 2 years ago. My hubs and I both thought our gyros were amazing. Hubs said his was better than the one he had at Greek Islands. Lots of flavorful, crispy pieces of meat with the right amount of salt. Not too spicy--or bland... Just a lot of deliciousness. I also ordered the Turkish Red Lentil Soup--which I will pass on next time. We will definitely be back for gyros again!

Great gyro place in west Omaha. I heard this place had great gyros and they did not disappoint. They offer lots of variety for Greek food for everyone. The gyro had great flavor and was a perfect size for lunch. Will definitely eat here again and will try some of their other offerings. Plus I am excited they offer Turkish coffee and will most definitely try at another visit. If you like gyros and Greek offerings this place is worth your visit.

A delicious Gyro flatbread filled to bursting with garlicky, herbed, crisped strips of Greek beef! much flavor and the texture was just perfect. And the French fries were fresh! Great service and even some Turkish candy! The kid liked it too! (7.29$ for beef gyro) please press the thumbs up button below!

Club Pilates

I love this place! I’ve been coming for a few months now and have really noticed a difference in strength and flexibility, not to mention my pants fit better! ALL of the instructors I’ve had are wonderful and bring something unique to the workouts. The owners are lovely and the staff are very kind. Shout out to RuthAnne, who did my intro class and makes us laugh to get us through the tougher exercises. Thanks!

I love the small class sizes and personalized instruction. If I ever have a problem, the instructors find a way to modify the technique, in a way, that I feel comfortable. I used to work out all the time; however, I lost my spark some time ago. Club Pilates has been helping me to reignite my spark once again. It has also been a great mother/daughter bonding activity. Although all of my instructors have been fabulous, I highly recommend you to take a class with Jodi Bartling.

The actual Pilates experience was awesome, loved the workouts and times available. The reason for 3 stars is I had a problem with the membership part. What I didnt like is that they want you to honor their policy but they do not honor you're request when it comes time to cancel. I told the lady that I was going to leave out of town for a month and would like to put my act on hold, she said great she would do so. Well when I returned they charged my card for that month and never put it on hold and when I tried to tell them what happened they said I never had requested it. I decided with that I wanted to cancel, when I requested a month in advance to cancel my membership they told me I couldnt till the month was over due to their 3 month honor policy which was fine I respect policies. I waited my time and canceled when it was honorable for them. Well when the time came it took me 3 days of calling to get a hold of someone who is qualified to cancel memberships. Told me over the phone it would be canceled and sent me an email confirming it as well. Well as I was going through my bank statements I noticed another month charge from Club Pilates. I called Club Pilates it took 2 days to get a hold of someone who had authorization to help me with this. I had my card cancelled right away to avoid anymore unwanted charges from them. After speaking to the manager I got my money returned and an apology. Club Pilates is great for the work out love the enviroment I just dont like it when companies mess with their customers to try and get some extra month.

Club Pilates is very welcoming to all ability levels.  Their friendly and knowledgeable staff will customize your experience to make it the best possible workout.  The facility is very clean and bright.  You can’t help but leave with a smile on your face after your session.

Amazing place! I started out coming to help my sister get committed to working out since I already workout at home. But I have gotten so much more out of the classes for myself and my body. It has allowed me to use different muscles in way I never thought possible. I love Club Pilates Lakeside and am so blessed I can come every day or multiple times a day if I want.-Jamie Jamison

Tufly's Shoe Center

Alan is very helpful in helping you find what you need. Before now I've never had a pair of shoes that fit correctly.

The best shoes available located here. No sense wasting $ on cheap shoes. I’ve been going here faithfully for a decade & I live an hour + north of here. If you care about your feet, do yourself a favour & stop in. From casual to dress to athletics, your next pair{or two} are waiting on you. Also, He does special orders on sizes not in stock. I also LOVE the sale rack❣️

These are the most comfortable shoes in town!  The owner was kind enough to stretch part of a shoe that felt tight (my two feet are just a bit different and it’s always been hard to get good dress shoes). Now I am ready for dancing!  I also bought some nice casual summer sandals that I can walk all day in and not suffer from plantar fasciitis.

I purchased custom orthotics, as well as shoes.  Alan took the time to fit my feet to see what I really needed.  I knew I needed custom made orthotics.  I have always wore orthotics and needed some that were truly totally molded to my feet.  He also put me in stylish shoes that were the correct length and width for my feet.  The correct size had to be ordered in, but that was ok for a pair of correct fitting shoes.  I ordered these back in June and waited until I had worn them a while before I wrote a review so it was honest.  My feet have never felt better!!!  Prior to these shoes, I had been dealing with fractures in my right foot due to my shoes being too long for my feet.  Shoes were too long to make up for needing to be wider.  Alan was the first person to figure my problem out.  No more pain, no more fractures and I can walk now.  I definitely recommend Tufly's to anyone and will be returning.  The customer service I received was top rated bar none!!!

I have uneven arches, which most recently led to painful tendonitis.  When I was researching whether there were any certified pedorthists in Omaha, this shop popped up.  I ordered a pair of Finn shoes, and at Tufly's, they modified the cork insole for me.  I can't begin to describe how relieved I am to have a) comfortable shoes and b) someplace with qualified people to help me customize a pair of shoes so they are comfortable!

Walmart Supercenter

Super clean walmart with clean isles and no line at check out. Short line at pharmacy.  Super sweet and friendly staff plus Clean restrooms!!

This Walmart is clean, friendly, and well stocked with fashionable and trendy items in all departments.

Store is ok nothing mind blowing. I has to use customer service and the lady working customer service I believe her name is Stephanie not for sure Caucasian heavier set gal I was hoping it was just a bad day but this is pretty typical that when she's proving wrong/or her decision is overruled by management, she then tries to take it out on you in any way possible and it just gets ridiculous sometimes especially during the holiday. Management though was reasonable and most other workers were polite.

Got there in the nick of time. Skyler was kind and sweet. Had a great service she came out with my order and I am very grateful. Definitely is an amazing employee here.

Stopped in with my husband to grab weekly groceries for our semi truck. Now as a Walmart driver I hear about walmart employees typically hating their jobs but walking into this store made me FEEL exactly that. When asking for help locating items a few employees were viscerally reluctant to help. At self check out the older black women with the short blonde and black hair cut made this trip extremely uncomfortable and unwelcoming. She made sure to stand directly behind or near us as we checked out…The ENTIRE TIME. It was so uncomfortable my husband proceeded to include her in our shopping trip by asking her to help find the correct barcode on a triple pack of bellpeppers in order for it to ring up. I have NEVER at a walmart been asked to check items at checkout. BUT TODAY WE WERE, as this woman thought we were trying to walk out with a case of water! She looks at my printed receipts and sees not one but two cases of water were rung up and paid for. This experience was so bad we ended up getting  Manager on Duty involved, Paul. Paul was understanding and apologetic. We expect to be able to spend our money in Kansas the same way we do in California or Florida. By not being profiled the moment we come into the self checkout area and given the same respect and personal space as everyone else. Instead this women assumed something about us and we all know what happens at the and of that statement…

Canteen Vending Services

Terrible, go with anyone else. One of the machines they have constantly goes out of order, I have told them the problem multiple times, 10 plus at this point, The maintenance guys they send are somehow the most unfriendly people I have encountered. Every other service company I have used for various machines, The tech always once done lets someone know that the maintenance is done or hey we have to order a part or something. Not even a hello, I believe one time I saw them pull in and stay in the parking lot for 20 minutes and then leave. It was for the same problem I have called for before where the entire machine gets stuck If someone orders a specific item. Tried telling him maybe we could move the item. I will be not be renewing and I recommend that no one else does as well.

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