Simple Simon's Pizza

I did not realize this pizza chain was still around, but while here taking care of some business; my wife and I saw it and thought we would try it since it had been many years since we ate at one. The place was clean, the service was excellent, and we really like the pizzas and salad we ordered! We realize it’s chain pizza, but it was still good!

Call in a pick up order for a supreme pizza. The gentleman taking the call was friendly and informative. Our order was placed prepared and picked up in 15 minutes. The veggies were diced small which brought the full flavors out. We asked for extra cheese. It was very good. The only thing that would have made it perfection would have been a bit more time in the oven. Although it wasn’t doughy it was a bit softer than I would have preferred. Like I said, it wasn’t doughy….I can’t do doughy. It would have stayed in the box uneaten. Just a bit soft. Still amazing pizza 🍕

I LOVE♥️the Ham and Mozzarella sandwich. My sister loved her Sausage pizza, too. The crust is neither too thick or thin...perfect! Clean place and the service was great.

I always love going here they have the best Calizone in my opinion and the workers are always friendly. It's a really cool place to just sit relax on lunch and eat some pizza 🍕

This is  not a complaint about  the food  because it is really  good it's more of a FYI  when ordering online  the online  says  the store is closed  at 8 so if you want pizza at 8:00 or later  to bad even though they are open later.  And if you  call direct they just say sorry can't do anything  about it. So I  guess  Pizza Hut gets this order even though we prefer Simple  Simons.

Papa Murphy's | Take 'N' Bake Pizza

The Tuesday $12 deal never disappoints! Excellent customer service, thanks!

The one good thing about you guys is gone!?!?  Tell me they are supposed to stop doing the cinnamon wheels after today.  So I said “just in time, huh?” But they wouldn’t make one cause the pre made ones were gone?  What kinda bologna you guys up to over here!?

Pulled up at 7:45 after calling the entire drive up here to watch one of the kids go snag a key after seeing me and go pop the lock on the door before I even finish parking and then him and the other employee start snickering and wont even look at me after doing it as they continue cleaning up and laughing after locking the door well before closing and ignoring the telephone...! This place has lost my service!

As I ordered 2 larger pizzas for $27, people after me ordered larder pizzas with much better service for several dollars less.
Then I was only given the option to get none at all.   As apparently, I ordered wrong and did not ask the right questions.
I’ve been to this place several times and the group is typically great.  Today was not that day.  Wow.

Just be honest and let people know you are paying way more than everyone else. Is it a buyer beware world?  Seems to be.

The manager was no help from beginning to end.

The young ladies at this store are very polite. They were very professional and knowledgeable about the deals and specials. Great customer service. I was there on Tuesday August 16 around 3:30pm.

Pizza Hut

This place or location is hit or miss. One time, the pizza looks like a masterpiece, and the next time, the pizza looks skimpy.  It's like maybe the person making the pizza doesn't like the toppings i choose because they'll put like 4 green pepper slices on there and 3 pieces of an onion.

Tried the cheese steak pizza. Might have been good if they put a few more toppings on it.

Tried big new yorker and it wasnt bad. Pan Super supreme is their best pizza yet.

It was a pretty nice visit. The waitress was really nice and answered all of our questions. And the food was exactly what we were looking for.
Update: I like using the app and the drive thru makes things easy.

I ordered the double order of breadsticks and there was a bug cooked into them. Gross. Called and let the store know and they gave me an in-store credit for another order, but I don’t think I’ll order from this location again.

It was near closing time. The waitress seated us and gave great service. The food was good. We just visited again. I believe we had the same waitress and again we had great service.

Food is never on time. Half the time it arrives cold. Losing out on my entire lunch break on an order that was supposed to be there before I went on lunch

SEASONAL Review: Halloween. Placed order online for ASAP, was defaulted to 30 minutes. Arrvied at location one hour after placing online order. Place was packed, pizzas not ready. Was told I had to wait in line to tell them I was here to get my pre-paid, pre-ordered pizza and then they would make it. Don't see the purpose of online ordering then. Others that did the same waited an hour in store. Staff severely overwhelmed. Waiting on resolution for not getting my pizza, cuz I wasn't waiting in the same line to "cancel" my order that I was expected to wait in to tell them I expected my paid for food....poor seasonal planning and poor execution of operations.

Ordered for Christmas eve 2022. Round cheesy bread was much flatter and less cheese. Also granddaughter said sauce was different, lumpy. She didn't like it.
Ordered a pizza with a few special items changed.... I told them at least 3 times exactly what we needed. Well, nope it didn't come the way we needed it. So 1 person didn't get pizza. Good thing I made a salad. 2nd pizza was simple sausage and pep, that was the 1 good thing..... Merry Christmas.
Parking always stinks.

The taste is great but was very disappointed with the quality. The pizza we got tonight didn't fully reach the edges (2 inches from edge in some places), was weirdly shaped, not circle. Sauce was super thick in some areas and non existent in others.

Loved the 6.99 for two toppings medium deal.  Fast service and nice worker.  I will be back
!

There was a bug in my salad. Idk if I ate any but that was gross. I was so disgusted I tossed it before even taking a pic.

Hooters

The service was top notch. The bone in wings could have been better,  a little over cooked and fries could have used more seasoning. My server Noami was exceptional.

Hannah was our server! She was absolutely amazing and one of the best we’ve had in a long while. The daytona wings were amazing. We came in for a birthday and all the girls sang to us. Made our sons night.

Made my way in the afternoon to finally grab a bit to eat and why not at my closest Hooters, the wonderful ladies sat me down at a booth and my lovely waitress Josie took my drink and food order for the evening. As well served me a rich chocolate cake which was absolutely delicious! To top it all off with a beautiful smile!

So my son and I must have that don't wait on me face. I figured I would give Hooters another shot.  At least no DJ this time. We were seated and had time to scan the menu look it all over make our decision and still no one even took our drink orders. Well we left and spent our money elsewhere. Won't be back for a long time.

I went to Hooters for the first time here and had a great experience. Amazing service and wings! Anna was my server, and she is super fun.

The Heber Springs,Ar Pizza Hut has always been a wonderful place to eat, although in past years there has been a remodel they picked up where the left off from when Pizza Hut was first built in Heber Springs, I've been associated since 1987. Furthermore, Emma is an extremely nice server and my family looks forward to our next visit ...
Sincerely,
Harvey Rhodes

From out of town "glamping" at the lake. Decided to give this Pizza Hut a go and they didn't disappoint. My order was done exactly when they said if would be (for pick up), service was very kind and professional, and the 🍕 🍕 🍕  was hot, fresh, and correct. Great job, Heber Springs Pizza Hut!

First of all I am so happy that you guys are delivering to my area now!!! Secondly the food has been AMAZING every time and is delivered pretty quickly!! I love it!! Thank you guys so much and great job!!!!

Always phenomenal. Only place for fast food in the town that isn't a disaster.

Friendly helpful staff and my pizza was just as we ordered it. Hot and delicious.

Pizza Hut is getting ridiculous. We order large stuff crust with parmesan sauce, with chicken bacon and onions with an order of cinnamon rolls. We had it delivered. First off, I guess they didn’t have deliver drivers so I received a text that door dash was going to deliver it. I’m like ok. They get here and sit in the drive way for about 7 minutes on the phone so finally I had to open the door like give me my food. Open the box and it’s not what I order and it was burnt. The person who made it didn’t even try to look at what we order. They made red sauce with only chicken and burnt.  That was the whole purpose of me placing for delivery so I didn’t have to get out. I took the mess back up there and got a refund. We always order from Pizza Hut and here lately it seems they are getting worst by the day.  I wanted my refund back for  the delivery tip also because she just sat there talking on the phone but the  lady said she couldn’t give that back. We were very disappointed especially cause we order all the time from Pizza Hut.

Best Pizza Hut in town. I live near so I get carryout and can order a pizza and it's generally ready in 15 mins. Never had an order wrong or a over/undercooked pizza. The melts are on point too

The online pick up needs work. I called to let them know I  had arrived they put me on hold and never got back to me,went inside and got my order within minutes. The store was not busy at all so why was I  put on hold. Luckily the pizza was decent.

Kiddos loved the personal pan pizza but I was extremely disappointed that a Pizza Hut Melt wasn't offered that was vegetarian. The store manager also said no substitutions to make it vegetarian were allowed.

Every time we order for delivery, the food is always here faster than time estimated and it’s always hot. We’ve never had bad food or an incorrect order from this store. The delivery staff is always friendly, but professional.

Ran a Fundraiser with Papa Murphy’s… went extremely well… compliments to Christy and her staff… the event ran like a well-oiled machine!

Disappointing and Unexpected Changes
I visited the Edwardsville, IL Papa Murphy’s to pick up my usual 10/12 dollar Tuesday pizza.  It was 10:35 a.m.  This is normally a straightforward visit that I have done for years.
Today was different.  After my prospective pizza was rung up, the lady preparing the pizzas announced to me “There are five pizzas ahead of you; you’ll have to wait.”  This was a first but I normally do not mind waiting for a quality product, but I would still have liked to have known ahead of time where I was in the pizza assembly line.  As I stood and watched a pizza being prepared, I saw for the first time a pizza crust being taken out of its cellophane already prepped with tomato paste and cheese.  The cheese did not look fresh at all and I was not sure if the tomato paste had soaked into the crust or not.
Unfortunately, none of what I saw looked appealing and I asked to cancel my order and receive a refund. Both of which were successful.  From Edwardsville I drove 17 miles to the Papa Murphy‘s location in O’Fallon, IL.  Perhaps I wasted time and gas but I was able to get a totally freshly made pizza there.
Brian B.

Pizzas were very tasty and fresh! No skimping on toppings. Well worth the money. Will definitely be back!!!

Update November 2019: This location has gone back to online ordering. This makes a great way to grab a pizza after work or before an event to make for later. We love the ingredients and all the options. Better than your delivery places in town.

Fast, fresh, generous high-quality ingredients make for a perfect dinner solution for us when time is limited, and great tasting pizza is required!!! Helpful friendly staff too! Love it! We just wish there was a Papa Murphy's in Alton where we live!!!

Food was just okay nothing extraordinary or amazing or anything memorable. Daughters curly fries were barley cooked and not crispy. 4 adults a one child. Wife and I had 1 beer each. Bill was $104. Definitely not worth that much money.

Food was ok. I didn’t like how my grilled chicken salad looked . The vegetables didn’t look too fresh. The quesadillas was good .

Initially ordered 2 sets of wings and 2 fries for delivery through Uber Eats. The bag was stapled shut and was not tampered with since leaving the restaurant, but when we received the order there was only one order of each. Called the restaurant and spoke with the MOD Paul who apologized for the inconvienence, but other that that was not any help. Said we could dispute with Uber, which I had already done before calling. Uber had issued a refund for the missing items. Still there are multiple individuals requiring food, so Paul said we could just reorder. Which I did. This time just 1 order of wings and 1 order of fries. Again this new order and bag was stapled shut and had not been tampered with since leaving the restaurant, but when we received the delivery order this time the order of fries was not included. Needless to say we're very disappointed and will not be utilizing Hooters in the future. Two different orders and both were incomplete and no remedy through the restaurant. No redeeming quality throughtout either transaction.

Food is always good, but the timing is atrocious. Not the servers fault, and they may just need more help in the kitchen, but do not go if you're on a schedule. Went a couple months ago, half empty restaurant and after 90 minutes still didn't have our food. Went again recently mid-week, only 4 other tables and our food still took an hour arrive, after we ordered which our server didn't come by our table for almost 20 minutes after we were sat (poor communication). Waitresses are friendly and attentive though.

To give this location a second chance, I returned and was very pleased with the service, food, and atmosphere. The bartender Anna was exceptional in providing amazing service while taking care of 14 other patrons around the bar. Her smile and glowing personality with everyone made the atmosphere a joyful experience for all.  I noticed someone who appeared to be a manager delivering food, visiting with customers, removing a pan of dirty dishes, and taking the trash out from behind the bar.  She was polite and friendly when I requested a channel change on one of the TV's.  Thank you for a very pleasurable experience!

10-15 min wait
One place to sit inside ( it’s meant for pickup and carry out)
Friendly staff
Fairly clean inside
Will go again for fast and good quality pizza
Crust was good!
Ingredients were good!
Reasonable price for size 👍
$0.99 for red crushed pepper. Comes in cute little shaker

No complaints about this Pizza Hut location. I called in the order and they were busy when I went in to pick it up, but they were friendly and took care of us in a timely manner. The pizzas were hot, fresh and really tasty.

I've ordered delivery and they outs my order to door dash because they had no driver which is ok I get that but waiting over 70 minutes to get a pizza that's 2 miles away is inconvenient I wish I would of went to get it myself but that wasn't even given as an option once they decided to send it to door dash awful awful costume service burk no help at all

I didn't catch my drivers name, but she was amazing. She truly cared that my food got to me and no one else. She was kind, respectful, and overall a joy to interact with. Being the face of the company, she beyond succeeded what was expected of her.

My food was produced exactly how I ordered it. I had extra sauce with my wings, extra cheese on my pizza, and nothing was over or under done.

My food came within the delivery window that the application said it eould, as well. Great job Fairview Heights. I'm only visiting this area but I will order from you when I visit the area.

Always fast and never an issue. Very friendly delivery drivers. Always smiling and making sure we are happy!

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