The Honey Baked Ham Company

Great place. Trevor, Teresa, and I believe the manager, Sara? They're amazing. Great customer service makes you feel welcomed

Most excellent food!! Came to order and pickup an order for a meeting at work and they took my order and had it made like super fast.

Love their lunch specials. Associates in Rome location are very nice and accommodating.

I absolutely love having lunch here
One thing I did notice is that at different locations the prices are different.

Amazing sandwich  with even better service!  Wow 👌🏾

The day before thanksgiving day I came in as usual for sliced breasts. They didnt have any! First year ever and i was so bummed. They explained they were understaffed, yet they were all still  so kind running around to get everything done for customers. They gave me what they had, which I was so appreciative of! I was able to go to a nearby location for more. Happy holidays to you and your team!

Picked up our Christmas Ham and the girl who helped us Ava F. was extremely friendly and helpful! Poor girl had to suffer through a system failure, but she smiled through it all.

Always good to pickup a pound of Honey Baked Ham, when visiting your parents. Buying a second pound for our dinner gets me out of cooking that day 😊

Terrible customer service 1 cashier other worker on call phone never again good food terrible customer service

Reserved an order for boneless half ham and when I showed up they said they didn't have any. Then one of the workers told me to just get the boned ham saying it was cheaper.. But that wasn't what I pre-ordered. Wouldn't let me leave my number so they could call me when boneless ham comes in. Just terrible customer service

Just picked up our honey baked ham from Kai.  (Sorry if I misspelled her name). She was a breath of fresh air!  Very helpful and kind.  She guided us to the perfect size for our family.  An exemplary employee!  She should definitely receive a bonus and a raise!  You are fortunate to have her working at your store.

It is a good HBH. A variety of side products are on sale, sauce bottles, instant foods, and half-cooked ribs.
Anyway, their ham honey sandwich was impressive. Lettuces and tomatoes slices were fresh. The ham was marinated with honey probably, and they applied some sweet sauce on breads. The sweetness was amazing.

Ordered turkey at the counter after asking which turkey was the best, then paid for what he said. After standing in line for 1 and a 1/2 hr for it. Once I got home and placed it in the fridge my sister inlaw informed me that it was a ham, not the turkey I was told. Not happy!

I am disabled. The nice HBH lady, carried my order and helped me to my car. Grateful

I'm not sure what's going on with HoneyBaked Ham they sell these slices for $13.99 and you get about 5 to 6 slices of ham they're already expensive but then they take the glaze off of the ham which is the reason why you come to get the ham anyway but the last couple of times that I have went in and bought this ham for some reason the taste was off like it was old and it looked more like scraps than it did slices of ham if you're going to sell $4 worth of ham for $14 at least it should be fresh and where is the glaze stop robbing people y'all make enough money to do the right thing by your customers stilltreatingthepubliclike we won't survive if they stop doing business my aunt is 94 and lives in a small town and doesn't like to travel so around the holidays I typically try to find something that I can take her to where she can have some good food and be at home and basically be able to help herself to it the cheapest hand was $70 and way too much of it but they sell slices but every location was acting like they couldn't sell me any slices so I drove from Gahanna to the location up in Polaris to the location out east and finally Polaris was my last stop and they decided to go ahead and take some slices off of a ham to sell to me but it's just unfortunate if you sell something already and you know that people are coming why not have somebody have it together they had a million workers to registers and everybody standing in line waiting if you going to have all these people put them to work and let people get in and out

Hooters

Update: We have gone back two more times, since our first 3-star visit. I think they fired the girl that provided poor service, on our first visit, which is a good thing. She was terrible.
On this note, I have to say that once you get good service, the food tastes delicious.

Service:
The girls that serviced our table, on both visits, were very professional.  They actually did their job the way it was supposed to be done. They passed by our table just to make sure we had everything we needed, even when we did. Our drinking cups were never empty waiting to be filled. We were provided our condiments WITH our food, not after it was cold from waiting. Even when they weren't passing by, i could see them close-by and not chatting away with others. It was a nice change. Because of their good service we actually got hot food. I also want to thank the manager that offered to change the channel for us, on a TV that was not being watched by others, so that we wouldn't have to turn our heads to watch the channel we liked.

Food:
Everything we ordered was delicious. Starting from the cheese sticks to our Chicken Melt and loaded tater tots.

Overall:
I cannot wait to go back!! Way to go, Hooters, for making our visit much more desirable.

Kelsey H. Is always great. The atmosphere Is clean. Its A great family atmosphere. The bar is separated from the dining area, which makes it good for family meals and Couples. There are not many places in Houma to go to enjoy football, however, this Hooters is ideal for both families and singles to watch footb
all on football days. the food is good. The staff is friendly and attentive.  I highly recommend.

The wings are pretty consistent from one hooters to the next and I do think they are good wings with a nice sauce. The drinks were fine and the chocolate mousse cake was tasty. I was however a little disappointed in the amount of time to get the food on a night that I didn't really consider busy. The service was very nice just a bit slow.

Was pretty  good  but  the last one of the two times the service was pretty bad never  seen the waitress and the last time witch was today  09/2/2023  we never  even  got service.

Persnality of the server was rude and had annoyed look the entire time. Her name was Ashley c.
Order was wrong on mine and my buddies multiple times. Wasn’t happy with anything from service to food. Only good was the greeter.

I go at least once per week for lunch. They literally have the best sandwiches in town. The service is extremely friendly. They also have good tea with complimentary lemon juice packets. Beware the horseradish. It is potent.

Honey baked ham is a great place to purchase all of any holidays fixings. The price is a little bit much but if you sign up you’ll get lots of coupons in the mail. The ham by far is my favorite here. We also love the Broccoli casserole. When you need to create meals and lack on time this is the place to go for the family.

My wife loves this place for lunch.  Usually the food comes quickly.  Service is kind.

Good food, but order was wrong and wait was long. Asked for order for here and mustard on side. Instead got order to go and topped with mustard.

Terrible  customer service I went there for years not gone back for awhile

Josh (the manager) customer service was absolutely amazing & accommodating! Josh explained the benefits of joining the rewards program in which I had no clue about the program or perks. The staff at this location is always friendly and just an overall wonderful experience.

Hadn't been in quite awhile, so stopped in to see if they had any small hams, since it was just going to be me for Thanksgiving. They have what they call, one pounders, which is slices of ham, just enough for one or two people. The sales person also showed me a small side of potato salad and all side of broccoli salad, so I got one of each. I got my entire meal for less than 20 dollars and they thru in a package of rolls for free. The sales person was so helpful to make sure the new offerings that they now had. I thought I would probably have to buy a whole small  ham. Wh at a real bargain I got. I use a cane,, so was able to park right in front of the building. When I told the sales person that I had left my cane,, she offered to loan me one if needed, but did all the walking for me,, I was so appreciative. I will definitely be back real soon.

Staff is extremely helpful and kind, Including the supervisor. Only complaint,changed their potatoe salad, very bad. Will never purchase again. The previous potatoe salad was very tasty and well made just like homemade. Family was looking forward to the good potatoe salad with ham. Very disappointed.

I purchase from this store every year for thanksgiving. Now when Covid hit things changed now that Covid isn’t really bad as it was b4 I think some stimulation should be lifted especially when ur paying 100.00 or more for a ham. My ham was burnt on top and dried out. If a customer would be able to see what their paying for b4 it hits their dinner table I wouldn’t have never nor any paying customers bought it.

Always cleaning here. I pretty much have the same lady most of the time and she's always really nice

Pizza Hut

I drove 13 miles into town to pick up two pizzas.  Drove 13 miles home, only to find out both pizzas were wrong.  Not even close to what I ordered.  I own the fact that the pizza boxes weren't opened at the counter( no offer to do so and I didnt ask) to verify.......but I have never had a trust issue with Huts in the past.  Lesson learned.   I was in a hurry driving 26 miles round trip and didn't want 13 miles to cool off  food too much.  Oh, the receipt stuffed into the box was correct.  I can only deduce mix up happened in back.

This Pizza hut was in Chatsworth, which, in my opinion, has the best service out of all the ones left standing. Very sweet people. We did dine in, and came out a whole lot cheaper than expected. We got the salad bar, and I personally was only a little disappointed at their lack of variety in toppings and dressing (lettuce, cucumbers, tomatoes, onions, and some very stale croutons.) Other than that, it was awesome. Would recommend minus the salad bar. Still giving 4 stars because they're still likely not used to dine-in customers being back.

Very pleasant its been a while since we've been. The waitress was very nice. She remembered our order without writing it down, very impressive 🙂

My order was delivered early and my food was hot and tasted great!!! Exactly the way I like my food!!! Thank you Chatsworth Pizza Hut !!!

My first time visiting this location. Service was great. The pizza was hot and delicious! Way to go, Pizza Hut of Chatsworth!!

Walked in on 11/22 @ 12:45 to order a sandwich for lunch. After standing in line with nobody in front of me and 4 employees chatting it up, one employee finally asked if they could help.  I said yes I’d like to order a ham sandwich lunch. After a long pause and all four employees looking at each other I was told they are no longer serving sandwiches. Who runs this location? Please look into your employees! Will never go back and spread the word as much as I can. When I walked in another customer was walking out with a lunch sandwich.

Service was fast and really friendly; the sandwiches I ordered were delicious (the chicken salad and ham classic); definitely one of my new places to grab lunch; also the store had a lot of other items I plan on trying!

The ladies were very nice & helpful. Super quick service.

Amazing service! You’ll feel right at home!

They still let me enjoy a holiday special sandwich, even after it was taken off the lunch menu...meant a lot to me since I wasn't home for a holiday that is dear to the heart of my "SheRo"! The outdoor seating was perfect! I'll be back...

I stopped in for a late lunch Tuesday afternoon and was quite impressed. My server was Danielle and she was amazing! She greeted me right away and got my appetizer order in quickly, plus had my drink out right away. In between taking care of her other guests, she made sure to check back frequently and actually have a conversation with me. Once she took my entree order, my fried pickles appetizer was dropped off. As for the food, the pickles were hot, fresh and delicious! My BBQ bacon cheddar double cheeseburger was delivered right off the grill and tasted awesome! The tater tots as a side also hit the spot. For dessert, I highly recommend the chocolate cake. It's very rich but worth every calorie! 😋 All in all, it was a great meal accompanied by some extraordinary service from Danielle! I highly recommend this Hooters location and I will be back because of today's experience!

Outstanding food and views! Coldest Guinness draft I've ever had! Highly recommend. Good luck to Jenna and Pressly!

I always have a great experience at Hooters!!! Been going to Hooters for over 30 years and I love the food and the atmosphere for the most part!!! Yes you I had with this place which has happened to me at several other locations is when I got there I loaded about twenty dollars in the jukebox and in my first song they shut it off so they could do what was called song go sort of like bingo!!! Another time a different Hooters I loaded the jukebox up and they shut the sound off so they can play the game through the speakers that people wanted to watch!!! That's fine if they want to do that stuff at least warn people or shut the jukebox off so people don't lose money in there after they load it!!!! I ended up leaving which I was planning on staying there for a couple hours but I left after about an hour!!!

Overall good food and usually good atmosphere. When first arrived, we waiting for seating, one short girl with a really bad attitude who definitely gave the impression she didn't want to be there, glared at us and then just stated "it'll be a mintue" and went back to what she was doing. The rest of the girls were nice and friendly. Like any other time we've gone, no manager seen anywhere.

We went to Hooters with our boys football team after our weighing for The Battle of Rocky Top, hoping to have a good time and enjoy some wings, but I was very disappointed by the service and the attitude of the waitress assigned to a table of our boys. Our waitress was rude and disrespectful, she ignored our orders and made snarky comments tothe boy. She also refused to split the bill and charged us extra for things we didn’t order or receive. She was the worst waitress I have ever encountered in my life.

The only reason I’m giving this place one star is because some of the other waitresses were nice and helpful. They apologized and tried to fix the situation. They were the only ones who made our visit somewhat bearable.

I ordered a taco pizza from the website, however no one fixed that it is no longer offered, so the order went through, when it was delivered it was a beef pizza, nothing else. I told my delivery person, Jamie, it was wrong, she told me I should call the store. O called the store twice and was hung up on both times, I decided to go directly to the store, when I got there I asked to speak to a manager, I was given Jeff who is over deliveries, he said I would have to go to a higher up manager, but Jeff helped me a much as he could. Another manager came up and wasn't as helpful, so a 3rd manager Bent came up and was extremely helpful. He resolved my issue, and made me a different pizza, I had to leave, but they said they would deliver it to me, Jeff showed up moments later with my pizza. Great customer service on those three individuals. Website need to be corrected to reflect what certain stores no longer offer.

I hadn’t eaten at Pizza Hut in quite some time. I USED to love it here, especially their boneless chicken wings. Well, that was in the past. I will not be back here again unless something changes. We received the worst food and service tonight. I took my 3 kids with me tonight to have some pizza and wings. We ordered the special with 1 large pizza, 1 medium pizza, 8 wings and 10 piece cheese sticks. We waited almost an hour and got our large pizza. It wasn’t correct and it was COLD! Like the cheese was FIRM cold!  Then about 15 minutes later, we get the medium and it was great so I cut them some slack since they only had one server and it was her first night. I had to ask for the wings and cheese sticks. When the cheese sticks come out I kid you not, THEY WERE RAW!!! Barely cooked and RAW! The cook told me they were a special order for someone else and he got them mixed up?!? REALLY?!? They didn’t offer me a discount and need less to say, I will not be back unless something is done! Very poor food and the bathrooms were nasty! What has happened here!?! Definitely not worth what I had to pay! Health inspector needs to check them out!

Y’all save your time and your frustration and just drive down the road to the Pineville location. My husband and I went to this location and it was awful. i understand being understaffed, but the staff that IS working needs additional training on customer service. She took our order. 30 minutes later, we still didn't have drinks. Our night was saved by the Pineville location, where we actually saw another family that left the Middlesboro location.

It's clear that these issues are not very important as the bad reviews continue to pour in, with the same copy and pasted response from the owner. I am not interested in your lackluster response nor free food. Just do better for your patrons.

While grocery shopping called to order pizza,rang for several minutes,sales answered said hold on, 10 minutes later still on hold. Got in car,walked in front door,no one at register,no one at drive thru,finally someone came out of kitchen,ask what I wanted, showed him my cell phone, 17 minutes and call still waiting. His reply was I don't have a hold button, my question is have you got call waiting ,if so you parked my call and forgot me. COVID is over,wages are up, Gen. Z sets on their hands and wants to play or gossip on their phones on company time

The pizza was great and was delivered quickly. I  will be recommending this to my friends and family.

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