Pizza Hut

I went here to get a small kids pizza and the manager greeted me upon entrance and took my order promptly!!

The pizza was cooked to perfection!

Went in Saturday for some Turtles Promotion Pizzas after seeing the new movie.  The person that took our order was so friendly.  She was personable and made great conversation with us while we were deciding.

The pizzas were fresh and hot and the person making them brought them over and he was very friendly and personable.

The cashier greeted everyone with enthusiasm while we waited for our order.   This level of customer service I have not seen in a long time.

It made our day.  Not since I was a kid did I experience such a positive experience at a Pizza Hut.  Great Job guys.

Overcharged me $9. When I called to inquire why I was charged more than what was initially requested for bill, female employee was extremely rude. Stated i would not be given a refund, that I was entitled too. Please beware of your credit card bill with Pizza Hut. When taking order they will tell you one price with tax, but overcharge you on cr card statement.

The pizza was excellent. I’m a super fan of the stuffed crust. The person who gave me the pizza didn’t have the most welcoming attitude. The atmosphere seemed kind of run down honestly.

This pizza hut is closest to us and I'm still kinda bitter about a previous experience we had where I ordered like $40 in food for delivery got the completely wrong order and when I called to have them replace it after a couple of months it my name was nowhere to be found as then owing us.  So I haven't been offering much from there unless I pick up.  This last time was simpleand we ordered one pizza,  but the delivery and to brought the pizza from $16.99 to like $27. That's crazy when they are only 2 minutes away from my house.  It will probably be a while until I order again unless I pick up.

Slice 420

Wow.. Slice 420 is amazing.  Their wings are insane. The size of the wings are big and they were cooked perfectly. The sauces they use are really good. They get a 10/10 for food . The pizza was great. My girls almost ate the whole slice. The slice was big and looked like a great slice should. I highly recommend this spot

Their pizza is good, but with all do respect, in New York is cheaper for the same size and flavor. Not trying to set your prices, it is just my opinion. But I would deff go back to get more pizza if I am by the area. I do recommend this place.

This place was delicious! The service was friendly and very attentive in spite of being extremely busy. Everyone had smiles and was willing to answer  questions. The food was hot and fresh, the beer was cold and good. Really enjoyed thee tribecca and the chicken bacon ranch the jalapeños were a surprise but there weren't so many that we couldn't pick them off. We were glad we stopped by and will definitely  stop by again it was good.

My family and I are from Chicago and New York, so we kinda know our way around good pizza....Slice420 goes above expectations! You can tell the ingredients are top notch, the staff is outstanding, and they care about their food, community, and family. The Sophia pizza is one of the best slices of pizza I have ever had. Don't forget a cannoli!!!!

Simply delicious. Great place and takes military discount. Highly recommend to grab a hot slice of pizza or order out.

The pizza was terrible. It literally had toppings on dry, hard bread. It would’ve been better if we had homemade a pizza. When you picked up a slice, the toppings just rolled right off. The bread was cold, stale, and crunchy like a cookie. When you opened the box, the toppings were stuck to the box or smushed on to the sides.

Do not order pizza any foods from this address because they took money from credit card The food was never delivered to As?
Also the lady DoorDash driver she was yelling at me because she doesn’t want come to my place, she said come walk to around the building cuz I can’t drive to the front door
I told her I’m not going to walk around the building it’s like 1 miles away from me why the DoorDash company hired like her driver unfriendly even though when she was talking to me over the phone she wasn’t friendly she just freaked out, I sleep with empty stomach

Ordered 4 large hand toss pizzas and they came almost paper thin and I had to cut my own pizza. Talked to the store manager and he was really rude. We won’t get into what he said but let’s just say I had to call the corporate number, I believe his name was Don. At least I was told he was a store manager but then again, I talked to a lady before him that I thought was the manager. Customer service is just poor.

Got food poisoning from here when I ordered a pizza and some buffalo medium wings. This was my favorite pizza and wing place before this happened. Very disappointed and think it ruined pizza hut in general for me.

Ordered hand tossed and got thin crust! Paper thin. Was luke warm when I got home .34 miles away. Will not use this location again.

What even are these 3D printed ingredients???

Chuck-e-cheese did it better. Literally a waste of my money. Gross.

Papa John's is 1,000% better hands down.

Family pizza night, and the kids have bugged me to try Pizza Hut. Not usually my jam cause I have a history with PH (the ONLY pizza chain I've gotten sick from... twice!) but thought I'd give it local remodeled joint a try. Much like all other chains, they went with the take out model, the end of the dine in restaurant from my childhood 😔. Nothing much else to say here, it's new, clean, and everyone was nice👍. Pizzas were good. They also have a nice drive through pick up window that I didn't utilize this time. Maybe next.

I have not had Pizza Hut in years so this review perhaps is biased because I was really delighted to get to eat it again. Since I moved away from a location it just doesn't make sense to get it because it will be cold by the time we get home. I have considered getting on road trips a few times as well and it always seems to be a closed location or too big of a line or something so I ended up skipping it every time I had the chance until the other day. We decided to stop by this location in Castle Rock and just eat in the parking lot so that we didn't have to deal with the long drive home and eat it cold. There's one parking spot nearby with shade so we were just chilling over there. It didn't take long at all I think about 10 minutes. Then we were able to grab our food from the pickup drive-thru which was convenient. And they even had paper plates to offer us so that was super awesome since we were eating in the car. And that would be great on a trip as well. As for the food it was just as I remembered it. We got personal pan pizzas and breadsticks I got a double order of breadsticks because it had been so long since I had had it I really wanted to make sure I had some leftovers haha. It was really delicious the only thing missing was parmesan packets I should have asked for some. That would have been nice on the sauce. Anyway I highly recommend this Pizza Hut especially if you're just stopping by for a personal pan pizza and breadsticks for lunch. I really enjoyed this meal. And I haven't been eating much this past week because of a tragedy so it was nice to have a meal that I completed. Thank you.

After sitting on hold twice for over 40 minutes I had not spoken to the manager, food was over an hour late, and was cold. I tried to talk to the people working to give the benefit of the doubt but they sent me back to hold instead of actually talking about my order. Do not recommend. Save yourself the hour and a half waiting for a “20-30 minute delivery time” trash service all the way around.

They're usually fairly good... but our most recent pizza order arrived uncut...
That's pretty disappointing considering the amount we pay for the pizza and service... minor issue, but inconvenient for sure.

We got a late night pizza order tonight and already felt bad because it's a couple days before the holiday. We were lucky enough to have Ried as our delivery driver and we couldn't be happier. The food was fast, hot, fresh, and delicious. Ried was sweet as can be and very professional. Thank you Pizza Hut we will absolutely order again!

I had to give a star to do a review; otherwise it would be 0 stars. I ordered pizza through the app. My husband wanted a Detroit pizza. They delivered it...WITH NO SAUCE. My husband called and very politely (I'm the a$$hole) let them know. The girl on the phone put him on hold and when she came back, she told him that they were out of the Detroit sauce. He asked her why they delivered the pizza with no sauce instead of having the decency to call and ask if he still wanted it. She said, "I don't know. I'm sorry about that ". She offered to make another and asked if he would like marinara instead, and he told her that was fine and thanked her. 45 minutes later, his new "Detroit" pizza showed up and they literally put a dab of sauce per square. I will NOT be ordering from this restaurant ever again. This is childish and rude. I cannot believe that management allows such behavior to take place. So disappointing.

I've always enjoyed Pizza Hut. It may be a carry out chain now, but it's still good food. It was warm and ready very fast. The employees were also very kind and nice, whether fake or not doesn't matter, I haven't had good customer service at a major food chain in a long time. It was very pleasant.

Pizza was delivered about the time I requested. All of them were hot and tasted really good! I asked for them to be cooked for an extra amount of time, but it didn't seem like they were? That would be my only complaint - otherwise great delivery time, quality ingredients, freshly baked and hot!
This location has vastly improved on all those things!

When I place my order I meant to set the time for later but I didn't. I got ahold of the store and even though the driver was already out to deliver the lady that helped me was super nice and corrected it for me. She was rude and didn't sound frustrated (as I would have). This is the customer service I wish I could find everywhere.

We have been ordering from Pizza Hut for a very long time. We received our “5 topping” pizza this time and it barely had any toppings on it. Most of the pieces had no toppings at all. When I asked the manager, Madison, about it, she said the cooks have been putting too many toppings on pizzas and this is the new policy- that “if you get more toppings then you get less of each”. I told her that made no sense because I’m paying for each topping, and there was basically no toppings at all on the pizza. Madison has horrible customer service to begin with, and then did not respond to my concerns and instead just ignored me. Unfortunately, we’ll start getting our pizza from somewhere else. This was so disappointing from a place we have previously loved.

Order showed up barely warm. Missing items. Was told 30 minutes to bring rest of order. 40 minutes and counting....still waiting. And I only live 1.2 miles away. Will be my last call to pizza hut...ever

I order 2 pizzas today . i was very happy . pizza is exelent very hot and tasty fast service delivery . i recommended

We always enjoy some pizza hut.  The cheese filled crust is our favorite but it seems like they have stopped making it as full and ooey gooey.  We will return!

Order was not ready on time. Took longer because I was told the order was made incorrectly.  Food received was meh at best.  Next time save yourself and order from Godfather’s Pizza instead

Sitting in line for 10 minutes when a single guy is sitting on a chair just slowly making boxes. Got breadsticks and they don’t come with a 4 oz sauce anymore. They gave me a 2oz sauce only half filled. Called the store and they said that they went to a 2oz cup only half filled. Won’t be ordering from here again. Pathetic excuse of employees and I will not be paying for 1oz sauce anymore. Next time I’ll order from Dominos. Owners show be shameful. The picture below is a picture of the amount of sauce that it comes with apparently. I was told be super depressed sounding employee. Pizza was super flat. Had almost no sauce on it and was barely warm. Might as well add a smear of sauce to cardboard and cover it with hard over cooked cheese and throw pepperoni on it. I swear. I will never order from here again. Sad that we had neighbors over too. They won’t be ordering either.

Ordered some dinner and our vegetarian pizza arrived covered in Pepperoni!!! Yikes!!!
Called the store and the team apologized and were incredibly helpful ... less that 20 minutes later the correct pizza arrived, hot and delicious!!!(note slice gone before pic was taken)
Great customer service Pizza Hut Team!
Thank you!

I have always received excellent service from pizza hut.
I like the fact that you get above and beyond what you ask for. I've noticed that you can order from other places and they just don't seem to have the same attention to detail that Pizza Hut gives.

This is the 3rd time I have ordered from this Pizza Hut and the pizzas have always been warm and delicious. I have had my order delivered and they were on time and food was still warm. When I have placed a phone order and picked up, again, service was excellent as was the pizza. Definitely recommend this location.

Ordered this pizza via the app and it told me it would take 15-20 minutes. Arrived on the later side and they said the pizza would be ready very soon. I still had to wait an additional 25 minutes to receive this pizza but it was well worth it. The pizza was scorching hot and had an incredible taste to it. Very fresh pizza that came just out of the oven.

I wish they would let me know that the wait was going to be a little bit longer than normal, but I understand that this is just a first world problem that normally wouldn’t be an issue!

The Honey Baked Ham Company

Great first time experience! So easy and delicious!

A great selection of traditional comfort food at good prices. They offer much more than just ham for holidays. Did you know you can eat in? The sandwich portions are generous and very tasty as are the soups.

Seasonal associate stocking from freezer and well treated and appreciated by all associates and manager during pre holiday weeks.

We loved the ham and didn't need to heat it up. That was the easiest Christmas ever!!!! ♥️🔥

This is crazy.  I prepaid for a ham for Christmas and I am waiting in a long line while people who who didn’t just stroll into the store and walk up to the counter. What is the advantage of planning ahead and giving them my money  early?

I ordered a large supreme pizza and 12 BBQ wings. The pizza got here pretty prompt. I had no wings. To pay $60 including tip .
So I tried to call. Could not get a hold of the store. It was close to closing time. I kept getting the running around by the answering service. So I finally had to file a complaint with corporate. That's supposed to contact me within the next three business days. We'll see how that goes. I'm never going to this pizza hunt or order from this Pizza Hut ever again. Very disappointed

Never received my order and customer service is non-existent. Attempted to call and was placed on hold then transferred to some corporate customer service who then informed me I needed to contact the restaurant directly then promptly transferred me to a restaurant in Florida. This business is a joke.

Ordered the new melts and wow so delicious.  I had the chicken bacon cheese one and the thin crust was so perfectly cooked to then the oooey gooey cheese.  I will definitely crave this again. The price of $6.99 was a great deal too. I highly recommend this new item and this carry out and delivery only pizza hut

NEVER RECEIVED ORDER. TRIED TO CALL STORE BACK 3 TIMES. THEY SAID IT WOULD BE SENT OUT IN 15 MINUTES. STILL NEVER RECEIVED. CALLED AGAIN. SUPERVISOR THOUGHT ORDER WAS DELIVERED. ANOTHER SUPERVISOR THOUGHT ORDER WAS CANCELLED. NEVER RECEIVED AND COULDN'T GET IMMEDIATE REFUND AS STORE LIED ON APP AND SAID WAS DELIVERED.

If I can give ZERO STARS I would. The young girl with the piercings is rude and disrespectful to customers. Worst customer service. I will NOT be back to this place again. If you don't like your job bounce out. I will take this to corporate because some of the people here shouldn't be serving. Working with people you need great customer service and kindness. Wow.

This is One of a few reviews about Pizza Hut. Sunday July 10th. We ordered Pizza again. It was Delivered & you can tell the pizza was slung around in the Box. I don't understand why the Owners don't care who they hire to service your Product. Owners have Never reached out or Ever done anything to make this a Decent place in Pea Ridge. Always bad service. On every level. Staff don't care, Product is THROWN in the box. This is after I fixed the Pizza. Should have took Pics before. Sad thing is Owner. Because of what YOU let go on here. Domino's is about to put you out of Bizzness. That's on you

come try pizza hut food gotten way better  friendly staff checkout dine in and they have great delivery drivers come try roasted garlic cheese sticks

We went to the pea ridge pizza hut today and they didn't get our order right they gave us two cheese instead of a supreme the guy that was preping the pizza was cussing ,yelling and throwing and slamming things around the cashier  lady ran out of the store crying all while my six year kid was standing there watching all the craziness we usually go to pizza hut once a week but we will have to find somewhere else what happen today was very uncalled for

$50 order including a tip, and this is the food you get.. Employees who refuse to account for the absolute lazyness.. Hard, burnt, disgusting trash.. A disgusting store..

Excellent service! Friendly staff, and great food! It’s nice to see a Pizza Hut take pride in their product and go out of their way to correct any issue that may come up. New management is on point!

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