Disaster Restoration Services

After a bathroom leak, we had DRS come out for water mitigation and repairs. Ariel was phenomenal to work with. We so appreciate the time and effort he put into making our bathroom exceed our expectations. He went above and beyond! Thanks Ariel!!

DRS is a great company.  They’re professional and responsive.  I needed them at a time where it seemed like half the state needed flood restoration for the same event.  They were happy to give me a quote despite the high demand for service.  I also contacted a local competitor and a big name competitor, but DRS customer service far surpassed others and the cost was in-line with their local competitor.  Trevor is great.  He works hard to make sure everything is done right and timely.  I highly recommend.

DRS was a lifesaver! Never had an issue with water in our basement but a recent storm changed that for us. We were hard pressed to get it dried out as quickly as possible, and every company we reached out to couldn’t get to us until at least the next day and that was just to assess. A friend recommended DRS, and within 2-hours of contacting them, they were at our house setting up air movers and dehumidifiers. We were assigned Trevor Reid as our Project Manager and he was amazing - friendly, professional, upfront, great communication. If he didn’t answer the phone on the first ring, he called me back within a half hour. We felt like we were in the best of hands for a really bad situation and each step Trevor walked us through and answered all our questions. Would highly recommend this company and if you can request a PM, ask for Trevor! If we have to use them again (which I really hope we don’t), we would definitely request him!

After getting the recommendation from a competitor ( that says a lot right there!) as that company was too busy I knew we had made the right choice! As you can imagine in the first hours of discovering a major basement flood in your home of 27 years panic sets in! Trevor Reid , our project manager , was able to ease my fears and concerns on that initial phone call , even before arriving at my house!
Trevor and his amazing crew, Ariel, Mathias, Brett, Dan and Matt were on "the scene"  so quickly to begin the mitigation process. Trevor went above and beyond throughout the entire process, explaining every aspect of the mitigation and cleanup. Trevor made himself available any time, day or night, weekend to answer any concerns I had!
He and the entire crew were beyond professional, timely, polite, hardworking, tidy and overall just great people!! I honestly felt like they were part of the family by the time they finished! We had complete faith and trust, something that is not always easy to find!
If you are ever faced with any need to hire a restoration service  I would without any hesitation call this professional restoration team!
DRS thank you for helping us navigate this  horrible ordeal, you went above and beyond!!

The DRS office staff was extremely responsive and courteous  to our needs.
We needed to have a hefty freeze chest containing spoiled food and water removed from the basement up through a hatch way.  The crew that was sent to do the job was excellent. The assignment required four guys to haul the freezer away and although labor intensive  and time-consuming they were able to accomplish the task without any problems.  We were very pleased with the outcome and would not hesitate to use this service again or strongly recommend to others.

Carpet & Upholstery Cleaning Chem-Dry

Simply Magic Chem-Dry

I have been using Simply Magic Chemdry for 2 years now and they are wonderful! Highly recommend their company! Susan is great at listening to your needs and Armando and Nuncio were great at getting out my dog's oops on my carpet.

I've been using them for years and they are excellent. They always do a really great job. And if you have pets like cats who spray they have this really great stuff that not only gets rid of the odor but the bacteria and it really works I've had them do it on my carpets multiple times.

My granite kitchen counters had become dull and scratched and because I love them so much I  did not want to replace them.  Enter Richard and Nunzio and my counters were transformed to their original shine and beauty.  The end  result  was exactly what i was  promised and I could not have been more pleased.
They were professional and the quality of their work was superb.  Most importantly they respected  my home and took every precaution to ensure nothing would be harmed.  I doubt you could find a better company to handle any of your stone or tile problems.  10 stars for sure!!  Thank you so very much.  They look wonderful!

We have an office in our home and the service people made every effort to not disturb us. They were professional in their demeanor and verified the services we needed. When they suggested an additional service, they explained why they recommended it and were not pushy at all. They were careful moving and subsequently replacing the furniture in its proper places and did a thorough job cleaning the rugs. We will use their services again!

We had a large job and Simply Magic spent all day at our house (even skipping lunch) to get the job done.  I was very pleased with the work done and felt the price was very fair.  I would not hesitate to recommend them or to use them again.

The Maids in Vancouver

We are very happy with our regular cleaning service with The Maids. The team is professional, thorough and very friendly. They are excellent communicators and always able to accommodate any changes in our schedule. Would highly recommend

I booked The Maids for move out cleaning and they were on time, pleasant and most importantly did a fantastic cleaning job.  Thank you Bruce for helping organize the booking and Natasha and team for all your hard work.  I highly recommend The Maids.

I was looking for a reliable cleaning service and I found the Maids of Vancouver. Excellent value and a hard working friendly team. I have a condo (2 bedroom). You just tell them what you want done and it's done. Steve H

I've been using The Maids service for years on and off. They have never once let me down or ever provided less than excellent service.

The team that shows up is always very professional, personable and kind. And dealing with Bruce or the assistant managers is always a pleasure. They are extremely accommodating to any needs I may have. For instance, I have two kittens, who started off with poor health. Working with Bruce and the team we tried different schedules or breaks and approaches that created a minimal stress environment for the cats, which mean everything to me.

In general, I try to stay up to date on cleaning myself, but after years of degrading back pain, knowing I can rely on The Maids to pick up my slack and keep my apartment looking amazing is a huge relief.

I'm extremely grateful when I come across businesses that deliver above and beyond expectations.

Thank you for years of quality service

Natasha and her team do always an amazing cleaning job!     Our place sparkles afterwards - also due to their professionalism and warmth they bring to their visit.   I highly recommend the Maids.

The Maids of West Palm Beach

For the past two years we've had the pleasure of using the cleaning services provided by "The Maids," and I must say, they left an indelible impression on me. From the moment they arrived, their professionalism and efficiency shone through in every aspect of their work.

Firstly, the friendliness and approachability of the team made the entire experience delightful. They greeted me with warm smiles and a positive attitude that immediately set a comfortable tone. It's not just about the cleaning; it's about the people, and "The Maids" clearly understands this.

The speed and efficiency of their work were nothing short of impressive. They swiftly moved through my home, tackling each room with a systematic approach that ensured no corner was overlooked. But what truly sets them apart is their meticulous attention to detail. They took the time to clean areas that are often missed by others, showing their dedication to thoroughness.

Moreover, their customer service is exemplary. Throughout the cleaning process, they checked in with me to ensure that their work met my expectations, especially in areas that I wanted them to focus on. This level of customer engagement is rare and highly appreciated. It demonstrated their commitment to not just doing the job, but doing it right and to the client's satisfaction.

In summary, "The Maids" are a team that I can confidently recommend to anyone in need of top-notch home cleaning services. Their blend of speed, efficiency, attention to detail, and outstanding customer service rightfully earns them an easy 5-star rating. If you're looking for a reliable, thorough, and friendly cleaning service, "The Maids" should undoubtedly be at the top of your list.

I’ve been using The Maids for 5 years, and I continue to be very pleased with the service they provide me. They do a super good job! They are also very punctual, efficient and friendly! They make my life so much easier and my marriage much happier:) Thank you!

We’ve had this company servicing our home the past few years and are consistently satisfied with the quality of the cleaning we have received. We wish they provided window cleaning as well but understand their reasons for not being able to provide that service at this time. We highly recommend them!

I have been using The Maids for the past 16 years!  If there were 10 plus stars, that is what my rating would be!  They are professional, responsive and always on time.  The Maids  are  always  accommodating and helpful.
I  can very highly recommend  The Maids!

I’ve used the Maids for several years now and always have a positive experience.  Great cleans and very flexible with my travel schedule.  Highly recommend!

PuroClean Restoration Services

Puro clean were prompt given the circumstances, courteous, professional and empathetic to our needs. Jessica was knowledgeable and well informed on the process with insurance.  She helped make it a seamless process!!! Highly recommended for your clean up needs!!!

I had been tasked with a sensitive cleanout of a property in preparation for listing it for sale. Jessica Moncada from Puroclean in Leominster was fantastic from the first day I contacted her to brainstorm, through all of the hoops necessary dealing with the association that the property was part of, for recommendations of outside contractors, and coordination of a full multi-day cleanout of the property in the winter. I thought their pricing was very fair given the scope of the project. The workers all had good attitudes, and collaborated with me to find alternative solutions to our plan on-the-fly during the cleanout. I will absolutely hire them again, and now have them listed on the Recommended Professionals page of my website.

We needed attic mold mitigation done in a hurry (we're selling, and we just discovered the previous owner's mitigation 12 years ago didn't work), and this team was there very quickly to do the inspection and estimate, and again to do the actual work.  Very professional and informative, they explained what had gone wrong with the previous treatment, and why this time would be different.  Very happy to work with them.  I'd use them again, but you know, I really hope I don't have to...

The PuroClean team did a wonderful job on my sectional couch. Thank you Andrew, Nick and team...

I bought a house approximately 11 months ago that supposedly had mold mitigation done through this company. I was provided with receipts, yet I had work done on my attic and basement immediately after moving in and was told it didn't look like the mold was mitigated, I contacted puroclean 5 TIMES, to ask what process they used to mitigate the mold as it doesn't appear the problem was taken care of. I was told each time that someone would get back to me, I never heard from anyone.

PuroClean Corporate Headquarters

I recently had the good fortune to attend NFT Training at PuroClean's corporate office and training facility in Tamarac, Florida. For two weeks I was educated first hand by PuroClean's restoration professionals in a manner that was relevant, hands on, collaborative, instructional and supportive down all avenues pertinent for successfully starting up and running a PuroClean franchise. The entire staff as well the regional directors who flew into town to work with us made the event educational, comforting and supportive. I gained a tremendous amount of knowledge through classroom exercises, lunch and learns, hands on water restoration and technical work, as well as the side discussions with staff and other attendees. A special thank you to Darren, Chrissy, Bud, Mary, Mark and all the wonderful hard working PuroClean folk who made a two weeks business trip feel like a getaway. My best and thank you. Ted S

Very professional organization with extreme attention to detail in all their work. The training, certification preparation, and local community relationships are all extremely high level and the best in the industry. They have top notch instructors and their service to all those that they serve is top-notch.

I have never posted anything negative about a company ever... but the experience that I have had with PuroClean of Flower Mound deserves a warning to everyone that I know.

We had pipes burst in our house on 12/23/22. Marco Rodriguez came in acting to be our saviors and "here for us."  They make you sign an open-ended contract with no estimate to begin the work. So as we are standing in a lake in our house, I signed. It states that payment will be due in 30 days from the customer, regardless of when insurance pays you. I asked how much I could expect the bill to be in case I had to pay out of pocket while insurance processed. He stated that a normal claim is $3500-4000 but ours would be more. I was thinking that meant $7-8k on the high side. Imagine our shock when an invoice for over $15k came through. I sent it insurance immediately. My insurance company said they would review the charges to make sure it was fair market value. My insurance cut me a check for $8513 and advised me that this was the appropriate amount for their services. I paid that check to Marco by the end of February. He then began to heckle me continuously that I owed him the balance because insurance can't control his rates and the contract was between us. He then called me and said he would be willing to settle and came back at $10k.  I refused and held to what my insurance told me. I had not heard a peep from him for over a month. I then started receiving non stop calls from a collection agency (NCCG out of Lewisville.) this week. They said the information they had is that we owe $22k and had not made a payment. They said there is a lien on my house and they will report to credit bureaus... mind you I have zero emails, letters or any legal documents from them. The lady who calls is rude and condescending.

As new Franchise owners, my business partners and I are very grateful for all the guidance and support provided by PuroClean Corporate  Headquarters.  They are always available to help and are very timely in getting any issues resolved.  Their guidance has helped us  launch and have a successful 1st year. Corporate has always made us feel welcome and part of the PuroClean family from Day 1!!

This company is reliable and trustworthy.  It is wonderful when you contact a company in an emergency situation and the company is quick to respond.  It is very much appreciated when the company arrived they take their time and do a thorough investigation of what is going on and find the root of the problem.  The employees are professional, trustworthy and do what they say they are going to do.  I highly recommend any of the PuroClean franchisees throughout the country to assist in any problems you may have, pertaining to smoke, fire, water damage, mold, bio-hazard or covid clean-up or disinfecting.  The company makes sure all PuroClean technicians are certified and meet.standards of excellence.

Premier Chem-Dry

Every interaction with Premier Chem Dry has been seamless- from Jason who answered the phone and scheduled me to Kevin who came out to clean my rugs and upholstery. Jason was courteous, professional and straightforward with pricing and scheduling. Kevin was prompt, professional and friendly as well. He really did a thorough job and put extra effort into the problem areas. I would definitely recommend this company to anyone needing to have carpets, rugs and/or upholstery cleaned!! You won’t be disappointed!

If I could leave 10 stars I would. We hired  Premier Chem-dry to clean our carpets  at Beautiful Things Lighting. Kevin was our technician. Kevin was amazing, the process of receiving our quote, and having the service scheduled was seamless. The carpets look amazing. Thank you Kevin!!! Will definitely be recommending  you all to anyone who will listen. -Very Satisfied Customer 😀

Huge coffee spill on white fabric chairs over the weekend.  I called and left a message and Kevin got back to me right away, and scheduled an immediate visit that worked with my schedule.  He was super friendly, very professional and arrived on time as promised.  My chairs are still drying, but they look fantastic!  Highly recommend!

They showed up on time, very friendly. The quality of the work was amazing, they were able to get all the pet stains out of the carpeting. The gentleman also fixed the squeaky front door. I would definitely recommend this company.

I was impressed with the price, cleaning results and interpersonal skills of company personnel. Jason was really responsive and friendly, Kevin who did the actual cleaning was just great and did a terrific job. I recommended them to a neighbor friend and would not hesitate to recomend them to anyone who would ask!

The Maids in Ft. Lauderdale

Mama's mates is really one of a kind and so hard to find someone who is as good as they are. I gave them a call a few weeks ago. Came down right away. Gave me an estimate and started cleaning right away. Been working with them ever since and never have to Tell them what I want clean or how very professional. Extremely clean, friendly and most of all trustworthy. I've even given them a key to come in and clean when I'm not home. Thank you, thank you! Thank you for all you do. Many blessings on to you 🙏🏼😘💜

I do not give reviews much but I must about this Company. The owner really cares about the  Customers and is passionate about a job well done. That said, the crew that came were very keen to detail (almost OCD lol) professional, prompt and a pleasure to work with. Definitely will be using again

I am so pleased with the service I received. Professional, thorough, friendly and did an amazing job. I highly recommend this company for any of your cleaning needs. You won’t be disappointed !

The yellow team did a great job on my 3,000sf house. My bathroom has never been cleaner. The attention to detail was top notch.

So pleased with my clean. I originally wanted them just for a one time clean but I will definitely have them back. They sent a team of three and I happened to be home as they worked and was very impressed.

The Maids in Marlborough

The team did a fantastic job on a first-time deep clean of our home today. Super thorough and meticulous. They even cleaned my boyfriend’s [grimy] stove that I am pretty sure has never, ever, ever been cleaned during the past 8 years that he’s lived here.  The team was also very punctual and polite, and made sure to do a complete walkthrough with me at the end to be sure I was satisfied.

Very happy with the experience and results! I was able to easily reach someone to schedule, they checked in during the clean and confirmed everything was satisfactory before leaving.  Excellent job by the team who cleaned, would happily book again and recommend.

The team that served us today did a fantastic job. They were courteous, attentive to detail and efficient. Awesome end product.

scammed my mother after i got out of the hospital.  i got out of the hospital for asthma and my mother offered to have my place professionally cleaned.  they showed up with like 6 people and offered a 4 hour rate and a day rate.  i had them take 4 hours and told them they didn't even have to do like half the rooms in my apartment or the outside areas because i have roommates.  they charged my mother a full 700$ for the half day and half the rooms and their actual service and cleaning was mediocre at best.

I cannot thank The Maids team enough!  My house has never looked this good.  Between not having a deep clean when we moved in and then lots of contractor work up until recently, the thought of spending 3 days to clean was daunting.  They accomplished a deep clean in 3 hours.  They arrived within the time frame provided and the attention to detail was outstanding. I highly recommend using this team and I will be a repeat customer.

Thank you! Thank you! Thank you!

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