Chem-Dry of Sioux Falls

I had an amazing experience this week using the professional carpet-cleaning services of Chem-Dry of Sioux Falls. First of all, Brad was so helpful in getting everything scheduled and answering my questions. On "carpet day," Jeremiah arrived right on time and walked me through each step of the process. I appreciated that. Even explaining to me that the equipment and process was designed by a NASA engineer! My carpet looks GREAT - ready for my new furniture!
Nancy S.

Jeremiah and Lars were awesome. They arrived exactly when they said they would. Worked quickly, efficiently, and made our carpets look like new.  Highly recommend for any carpet cleaning but especially helpful for us with 3 dogs and some accident stains.  We’ve used ChemDry several times and will keep doing so in the future. High recommendation!

Our light-colored carpets look, and feel, great and dirt and stains are gone.  The work was done quickly, but not too fast to do a good job.  No hard up-sell or hidden fees.  We were very happy with this service.

Carpet in all three rooms and hallway have never looked better.  Have had other services clean these areas and they did not get the same great results that Chem-dry did.  They were done in just over an hour - great job.  Highly recommend.

I had a fantastic experience with ChemDry. From the moment I called to schedule the appointment, their customer service was exceptional. The representative was friendly and attentive, addressing all my questions and concerns with patience.

On the day of the service, the technician arrived right on time and was incredibly professional. They thoroughly inspected the carpets, explained the cleaning process, and provided a reasonable quote. Throughout the cleaning process, the technician took great care to ensure every stain was treated, and they even offered helpful tips for maintaining the carpets in the future.

The results were outstanding! My carpets look and feel like new again. The team at ChemDry exceeded my expectations, and I would highly recommend their services to anyone in need of reliable and top-notch carpet cleaning. Thank you for a job well done!

SmartClean

Our company brought Smart Clean in about 4 years ago and we couldn't be happier.  The quality of the work their cleaning people do, far surpasses any cleaning company that we have ever had.  Another great thing about Smart Clean is they have the resources for most all of your cleaning needs including an instrument that fully sanitizes your office including the air!  It is a great company!

VizyPay has been using this cleaning company for 6 months. Sasha and his crew are professional, reliable and does a great job.  They take note of what's required.  We are happy with the service that's been provided and recommend them.

Smart Clean is a great service partner. They provide detailed work as well as an open line of communication that makes working with them so easy. Sasha and Zeljko provide knowledge that helps us make the best decision for our cleaning needs. Look no further for a reliable cleaning service provider!

Sasha and crew at SmartClean are everything they claim to be. Their thorough knowledge of the industry and best practices are second to none. My highest recommendation!

Attention to details, quality products, and great team are just a few things that describes Smart Clean. Zeljko, Sasha, and the rest of their team do a great job making sure our cleaning needs are well taken care of.

Best Carpet Cleaning

Cynde's Chem-Dry

PuroClean of Broken Arrow

Check the business license  number before you do business. It might surprise you. Do not trust this company or the owner. I feel the good reviews here are from friends and family.  Workmanship was very poor. No care for the home they came into.  They destroyed wood and floors. No experience what so ever with the tile layers.  I am not sure where the owner found the workers.  Trash left in garage.  They were very careless. We are so sorry that they were hired on to restore.  Our mistake for sure.  Lots of RED FLAGS!  Old work trucks that are damaged and I can't seem to find a license or insured number on this franchise in Broken Arrow.  When the other restoration companies say they are 2 to 3 weeks out to help, I say wait to 2 to 3 weeks.  Owner of homes beware!  Lies, crooks!

We would like to thank PUROCLEAN for supporting us through our water damage restoration process. James and his crew Terry, CJ, and the ladies who pack us..handled our home like it was their own. We are so grateful for all the phone calls, text of communication, support with insurance, and extra details to make the job right. I would highly recommend James from PUROCLEAN to anyone.

Not real impressed with a company that schedules a time or times to arrived at your home and ends up being 1 to 24+ hours late without a call to update on a late arrival or reschedule the time, even after bring this issue to their attention.  They worked in our home 14 days removing damage dry wall and drying after a water leak, of those 14 days and every 2 to 3 days checks only once did they arrived within the hour of the scheduled time.  Then on the last day, didn't schedule a time, just stated sometime in the afternoon, arrived without a call, picked up the equipment and stated "It's dry" to our daughter, never calling or speaking to the actual homeowner.  I'm sure at some point this company may be better with other customers but every customer deserves respect of their time.

I have decided to take down my review of this company as there has been some miscommunications on both parts on how they handle things with the insurance company.

I was grateful they came out on a Sunday and were able to put a tarp and sandbags down to prevent further damage.

The initial team sent to dehumidify was extremely nice and professional, we were told they would follow up the next day to get humidity readings but did not contact us until another day after, not a big deal..

We then went through the re-flooring selection and PuroClean gave us a referral to find a company who had options.

Pro-Source was the flooring supplier, we had extensive delays even though Pro-Source said they had it in stock, but the biggest issue was we were calling PuroClean about when / if they got our flooring and when the installation date would be rather than them calling saying it is still not in / has been delayed.

We are then told they will rip up our floor (contractors, who were extremely good) the very next day, again, last minute with little communication. The contractors were amazing and polite, 100% will use them again separate from PuroClean. We then had no floors (walking on a concrete slab) for a month and half (because of the delay of supply). Then are told, after I call asking for an update, that they are dropping the flooring off the very next day. They drop the supplies and began installation.

I get a call from PuroClean promptly in the morning of the first day of installation asking for 50% of the job, very normal, of which we send a check the next day via text. The job was completed over the next few days, once completed I get a call asking if his crew finished, I said yes, he asked for the remainder of the cost of the job, I said we’d send it the next day and we did.

Never asked how his crew was, if we were satisfied with the service, no I hope you enjoy this big change to your house, thanks for being patient, just verification that he is asking for the remainder of the payment. Is anything wrong with that? No. They are due the money, but We would not use them again, getting repairs and work done to one’s house is a fairly big deal and this felt too much like a cold-get-paid job rather than someone who will take a jacked up floor to a new living space in your home.

TLDR: poor communication, lack of care to customer, but the work was done well

The Maids in Oklahoma City

Lizet and her team did an incredible job on our house today. The level of detail was beyond superb and our house shined after they left. I would highly recommend The Maids of OKC and we are extremely happy with the work performed!

First time we've used The Maids and they did a wonderful job.  Looks, feels and smells so good!  We recommend them and plan on using them again!

Sabrina and the red team absolutely went over the top when they cleaned my house today! I walked in and almost cried because I had never seen my house so sparkly clean. They were super quick yet efficient and even did a walk through with me to make sure it was done to my liking! The girls were all super friendly and seemed to work really well together. I cannot thank you girls enough!

Sabrina and the red team spent 2 days with me making a crazy dream happen. They did everything asked of them and left my house in the best shape it has been in since we moved in. Absolutely thrilled!

This was our first clean. They worked us in quick. Worked around a schedule change.  Did an excellent job cleaning and everything is glorious.  So nice to come home to a clean house!

American Maid Cleaning Services, Carpet Cleaning & Window Cleaning

I just want to give a shout out to American Maid Carpet Cleaning and their House Cleaning Division! I called 15 different companies in the area since I had an urgent request to clean one of my rentals, which was left in a really bad shape by the tenants, with extremely dirty carpets, dirty bathrooms/kitchen and all you can imagine! It was so bad that I couldn’t even show it to some prospects and interested parties. Erica, the owner of American Maid, was the only one that got back to me within a few hours, and she answered all of my questions and set me up with carpet cleaning and a thorough house cleaning within 2 days. They did an outstanding job!! They were hard working, professional, efficient and respectful of our place. BUT most importantly, the old carpets look like NEW again and the house is incredibly clean, sanitized and looks amazing!! After all the cleanings were done I signed a long-term contract with a great new tenant! Thank you so much Erica and American Maid! And by the way: Erica never over-charged me for the short-term appointment booking. And their prices are so reasonable, way below what others charge in this area. I told my realtor to start using and recommending this company to all of his clients. I know I will recommend them to everyone I know. Again, thank you American Maid for all of your help and professionalism with my rental!

Wow, these vets can sure hustle! They really exceeded my expectations! Consistent quality cleanings due to their policy “you keep the cleaning crew you’re happy with”, punctual and always finish on time, incredibly competitive price for what you get and incredible customer service. I mean, what a gift to leave for work knowing that your house and pets are in good hands. And then come back home at the end of a long day to a sparkling and incredibly cleaned place. I couldn't be happier! I will continue to be using them again, I have had different cleaning services in the past and American Maid is by far the best one! Thank you American Maid!

As a US veteran myself I was so pleased and amazed to see what this company did for my home. My wife and I went through 3-4 big franchise cleaning companies in the past several years, and the problem that we have seen is that you get 1 or 2 good cleanings out of 10, and it is because it comes down to the individuals that clean your home, and NOT the company that you hire. We kept asking these big franchise companies to please send us the same cleaning crew, and they all said that it couldn’t be done. So, we fired them all and hired American Maid, they ONLY company that will guarantee to send you the same cleaning crew to your home, that way you get the same great results, peace of mind and your pets get used to them (by the way, my pets love my cleaning crew!!). We also love the fact that this company and their workers actually love what they do, and that maybe is what sets this company apart from the rest? Anyway, thank you for all that you do for me and my family!

American Maid has been cleaning my home now for a few months, and I am so grateful that I have found them. I like the concept of keeping a consistency with each “cleaning team”, meaning you will get the same cleaning people (usually two people) all the time, unless you are dissatisfied and then they will send you a different team. I also love the fact that a manager with 15+ year of experience accompanies each team that comes into my home, that gives me a level of confidence that allows me to give them a key for access, whether I am home or not. We live in Blackstone, and we have heard horrible stories from some of our neighbors dealing with unethical cleaning companies. American Maid is professional, insured and bonded, they truly know how to clean and sanitize your home, they’re extremely courteous, they’re always on time, they’re great with your pets, and they always exceed my expectations! Thank you American Maid for your trustworthiness and wonderful service over these past few months.

So very thorough! They did an amazing job!

Doctor Carpet

DO NOT USE THIS COMPANY!!!! This is perhaps the worst customer experience I have ever had with any "professional" service, and I use the term professional sarcastically because they are not professional.

I am amazing how a company like this can still even be in business.

From the first minute, all they did was try and upsell EVERYTHING. And it is interesting that they are a carpet cleaning service, yet the technician did not even wipe or take his shoes off when entering our home. Wouldn't you think that as a company that cleans floors, you would be more mindful of that?

Ultimately, they overcharged me for service and left my carpets in worse condition than they were initially. And throughout my communication with the company, they are unwilling to fix the problem or provide any sort of resolution.

I had purchased a Groupon for a carpet cleaning for up to eight rooms and 1750 sq ft in advance of scheduling. Upon arriving I did a walk-through with the service person (Roy) and showed him some areas of higher concern and concentration. We do have pets and there is also heavy traffic in some areas, which I noted. Roy informed us that he would need to do additional deep cleaning(of course at an additional fee) and also removal of pet stains. This was an additional$180.00. He did ask if we had done anything ourselves or previously and I told him that we do regularly vacuum and that about a year ago, we had a different professional company come out and do a cleaning.

Even though the Groupon said it covered 1750 sqft and eight rooms, somehow he still calculated additional charges and stairs, leaving us with a $395 bill. I wouldn't be complaining if our carpets actually looked good and cleaned, but they look the opposite of that and in fact, in most areas, look worse than before the cleaning he performed.

After letting the carpets dry overnight both my wife and I started to notice brown spots all over our carpets. I text Roy and he said to let it dry longer and it is called browning and should be better in a couple of days, and if it wasn't better to contact him. A couple of days passed and it was no better, in fact worse. I again text Roy and this time he said that it would need "neutralizing" and that it would cost an additional $60 for the trip out.

Why on earth should we have to pay more for a job that was left unfinished and incomplete to begin with? It is a total scam!

Instead of fixing the problem, the "owner" Amir claims that they are refusing to do business with us because they feel as though we are threatening them and disrespectful. No Amir, we are telling you that we are going to leave an honest review of your company, and giving you the opportunity to provide real service and correct it! We are asking you for a resolution. That isn't a threat.

We will not pay more for a job that was left unfinished and incomplete. We have asked to speak with the owner who is unwilling to help or correct this situation.

If you really want your floors and carpets cleaned, use someone else or do it yourself, because if you use Doctor Carpet, you'll be having to do it anyway after, the only difference is you'll be out a few hundred dollars to this scam of a company.

Thank for helping me with water damage. Roy was very professional, very friendly, joyful, and easy to talk to! When I called the office emergently I was promised 30 ETA, Roy showed up in 20 minute after I made several calls, and this company was the only one was responsive in timing manners. I’m happy with the outstanding service and pleased with way the work was done! Highly recommended, looking to do business with this company in the future 👍

Great experience. Easy to contact and schedule a cleaning. I was hoping the carpet can be salvageable and cleaned after the basement flooded, but Roi was honest and said they can clean as much as possible, but the carpet will still smell. He ended up just tearing up the carpet and pads and cleaning the concrete floor. It smells great now :)  I am giving a 4 star review because I did not realize he didn't take the old carpet and pads to the dump, so now I need to figure out what to do with it.

I just got my carpet cleaned by Amir and he did a phenomenal job!!! MY carpets look brand new and the customer service was awesome! 10 stars!! Thanks guys!

Amir with Doctor carpet made my carpets look brand new! He was in an out very professional and focused! I definitely recommend Dr. carpet for all your carpet cleaning needs!! I am a real estate agent and will be referring oh my clients to this company! I finally found a permanent carpet cleaning company!

A Carpet Doctor

I had Randy over for carpet repair in a doorway from my dog. The entire experience was incredible from start to finish. He was quick to answer, get me on the schedule, and was on time for his appointment. His repair was an art form! He made it work with carpet from the closet when previous companies told us they couldn’t. So impressed and couldn’t recommend them more.

I reached out to Randy for carpet repair.  I had several areas across our home that had bumps in the carpet.  Randy and his team did an outstanding job stretching the carpet to eliminate those bumps.  Our carpet looks great now!  I HIGHLY recommend A Carpet Doctor for your carpet needs.

Carpet repaired by Randy! It looks so great. Highly recommend if you have crazy dogs like I do that tare the carpet up

I wish I'd taken before and after pics of my wrinkled carpet.  My carpet is about 12 years old, and over the years, it had developed terrible wrinkles and required re-stretching.  I'd put if off for years because I didn't know who to call, etc.  Anyway, after reading all the AWESOME Google reviews, I contacted A Carpet Doctor and i am so glad I did!!!!

Randy came over and gave me a quote for doing re-stretch and carpet cleaning.  We scheduled time, and seriously, he did an AMAZING job of re-stretching and making the carpet lie flat just like when it was first put in.  Then, he cleaned and did a great job with that too.

Randy was very honest and professional, his pricing was very reasonable and he was on time.  I told him I wish I had more carpet that needed work!

If you are like me, especially about the carpet re-stretch, don't wait to get it taken care of - the sooner you do, the happier you will feel, and I highly recommend you call A Carpet Doctor to get the work done.

Randy was great! He was timely, honest, professional, and responsive. He fixed our damaged carpet and it looks good as new. Would highly recommend him!

Adorable Chem-Dry

I have to say my carpet was a complete mess from a visiting puppy and waiting too long to have it cleaned.  The folks from Adorable Chem-Dry cleaned it and it looks like brand new carpet. Did I mention it’s 20 years old.
Thank you so much!

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