Clínica Juaneda

Yesterday we visited this clinic, because the insurance company sent us there. My child ( 2 years old) injured his hand when we were playing in the sea. There were visible injuries on his hand, but he didn’t move it and cried, I was worried that he wouldn’t be given the correct diagnosis. But the clinic helped us, the girl from the reception was very friendly and attentive, she helped us communicate with the doctors who spoke Spanish. The child was examined by a nurse and then x-rayed. Then they took us to the doctor, who said that everything was fine on the x-ray. The doctor examined the child and a few minutes made the correct diagnosis - dislocation of the elbow joint, in a couple of seconds the doctor put the elbow joint in place and after 20 minutes my child was completely active and healthy. All the doctors who examined the child and gave him an x-ray were very attentive to him and entertain him so that he would not cry. The girl from the reception paid us a lot of attention and provided a lot of help. I am very grateful to all the clinic’s services.

Absolutely First class medical care…

Without any doubt my best ever medical experience I’ve ever had.

I was booked in, seen by the doctor, had an ECG, had blood tests taken, had medication provided, received blood test results, received ECG results, had an x-ray,  received x-ray results, given a prescription, had a consultation with the doctor, sent home ALL IN UNDER 3 HOURS!!!

Read that again…that’s amazing!

All the staff were polite, efficient, helpful, friendly and highly competent.

Very good hospital indeed.

Highly recommended

My daughter on holiday with her boyfriend went in with a severe pain in her right side. The hospital was fantastic, they knew exactly what to do and all the staff from reception to nurses were so polite and patient with me. As a worrying father they put my mind at rest. My daughter was very impressed as well and loved the friendly staff and admired how modern and clean the hospital was. Thank you Juaneda staff from reception to nurse and doctors for looking after my daughter.

Came in following a ruptured Achilles, the level of service has been amazing. From Urgencias, to consultant, surgery and after care. Also the translation team and ladies on mail reception - fabulous! I spent 3 nights at the hospital and have been coming 3 times per week since. All the staff are kind, helpful and caring.

Quick and easy - extremely clean and efficient surroundings - Doctor was very friendly and approachable and open to discussion which has not always been my experience with Spanish Doctors

Clinica Rotger

I have received much better attention in a state PAC clinic than in this private hospital. 2  hours in the waiting room on metal chairs then half hour in next waiting room  while waiting for an x ray for an 11 year old boy with suspected knee fracture.
No sign in here this is a private hospital ! And staff treat you like they’re doing you a favour as opposed to what we are paying for.
Wish I’d checked the reviews beforehand! 100% don’t recommend and won’t he back.

Zero Stars would be appropriate. As a private patient you see a doctor maybe 5 minutes a day. Almost all the staff, nurses, doctors, administration, are highly unfriendly and when you have a question or ask for something they give you the feeling you are bothering them. The only thing they are very efficient with is getting their money. If you have questions about medical results you wait for a day, if there is the slightest issue with the insurance, the are in your room IMMEDIATELY.
Also the food has to be much better in every prison. It’s just not eatable!!

The worst hospital I’ve been to in my life. My aunt stayed here for some hours, they charged A LOT of money and didn’t even offer one glass of water to her.
They did unnecessary tests just to charge more money but didn’t really care about the patient at all.

This hospital was excellent for emergency care - They took care of my father before he sadly passed away. Upon arrival they were very fast with his diagnosis and following critical care surgery. They also liaised with our travel insurance to ensure everything was covered and the communication was very clear throughout the whole period.

Some of the staff went above and beyond during our long period here especially Isobella on the ground floor. We are ever so thankful to them !!

Foreign traveler who needed an xray for an injured foot. Thought for a minor problem jt would take awhile but I was in and out in just over an hour. Almost all staff spoke English, and if not they had a translator. Friendly, professional, efficient. Highly recommend for any kind of urgent problem, minor or major.

Centro Médico Quirónsalud Nuredduna

The quality of the care was good enough. If you don´t speak spanish maybe you will have a problem because staff in my case wasn´t able to speak english/other language than Spanish.

It is a shame the degradation and brutal loss of quality that this medical center has suffered.
Before the service was acceptable, but gradually all the good attention it offered has been lost.
And I'm not talking about the health personnel who work there (who are excellent), but it is a problem of the company that manages it.
Profitability takes precedence over patient care.
Pity!

Disastrous telephone service, they make me dizzy on the phone, they have me talking for 10 minutes to tell me to call the Son Llatzer hospital to make an appointment when more than 5 months ago I started the medical process with them by having a concert with the Son Llatzer Hospital. Apart from the fact that it took them 5 months to give me an appointment for a CT scan when they told me that I would have it within a maximum period of a month.

I called today to make an appointment for my 85-year-old mother with the ENT doctor, Dr. Carbonell. They tell me that they don't have an open agenda and they don't know when they will have one... that they will call
I think it's a shame to have insurance and not even know when they're going to give you an appointment. While my mother knows when they will be able to see her...

My husband just went to the family doctor. Today is August 18, 2023. He hasn't even looked at him, he has told him to go to the emergency room. Isn't it supposed to be an emergency center????
Everything that Quiron touches destroys, I already eliminated Rotger from my list and now this lifelong medical center, both due to lack of attention, of course Quiron is covering himself with glory. Never more.

Guillermo Crespí Mesquida

Centro Médico Alcúdia

Private clinic, which does not accept European medical insurance. Directed me to the hospital 22 km away from Alcudia, while there is a public one just in 4km.

We stopped by here because of an acute case as it was the closest option to our hotel. We had to wait a short time until a doctor came (from the nearby hospital) and were then satisfied with the treatment. The doctor spoke German.

Great service and also free as a DAK member... ID and insurance card only. The team is super friendly and the doctor was on site within 15 minutes. I was treated very well and was able to continue my vacation. Thank you very much.

Simply perfect, choose a suitable date online, pay and go. Uncomplicated, very friendly, no waiting times and test results after 15 minutes! Thank you very much

Hospital Juaneda Muro

Awful. Treated my partner for gastroenteritis. Admitted him and just left him in a room with virtually no contact for 2 full days.
Food, when eventually provided, was atrocious. I appreciate it was gastroenteritis, but every patient was served the same dry chicken and plain carrots, tasteless watery “soup”.  Truly awful. Nursing staff not interested in helping non Spanish speaking patients. The only person who helped was Lynn in the patient discharging team, she showed signs of caring and an interest in helping my partner.
Do NOT go to this hospital by choice or by referral, in my opinion you would be better anywhere but here.

@juanedahosp Thank you!
Excellent care of our son with appendicitis. Exemplary - from swift immediate tests & quick admission to discharge to checkup & staples removal (appointment with surgeon at 9.50 today and over at 9.55! Superb!).
8 days in hospital.Constant great care from all the team, A&E, nursing team, surgical team, admin team … the lovely ladies in the coffee shop.
Swift, professional, kind.
#juanedamuro #juanedahospitales

Had to be treated there  in the emergency reception because of an accident that happened while being on holiday.
It is a private hospital but they cooperate with several big German health insurance companies (AOK, TK).
The staff was super friendly and in a good mood. They also speak a lot of languages (i.e. English, German, Swedish is what I noticed) there. It only took me one hour in total to see a doctor and get the wounds cleaned and treated.
I had to come back after two days for wound treatment and I experienced the same as on my first visit.
Thank you!

We arrived with an injury and were quickly taken care of by nice and professional staff. Everything went smoothly and there was no problem with English. Great care from the trauma team and receptionist. Very thankful, gracias.

Can’t fault this hospital at all excellent service staff were amazing they saved my husbands life and I can’t thank them enough I would like to thank especially Dr Laura Carlos and Helen the interpreter they were very professional My husband is recovering really well and it’s all thanks to yourselves

Policlinic Cala Millor

I am pleased that you had a positive experience at the Polyclinic in Cala Millor. The care given to our sick daughter was exceptional. The medical team was very empathetic and competent and the facility was clean and well equipped. We felt that we were in good hands and the treatment was effective. Overall it was a reassuring and professional experience that helped us take care of our daughter. Thank you to the team for their care and support!

I was there for an ear infection. The doctors are very nice and speak Spanish. Very nice receptionists speak German and translate everything. I was prescribed medication and told to come back the next day. My ear was rinsed and that helped a lot.
I paid EUR 110 for the first appointment (Sunday) and EUR 60 for the second, so a total of EUR 170. The statutory health insurance reimbursed me around EUR 65 of this. I therefore think the prices are completely overpriced.
The international health insurance covered the rest.

Very good service and extremely friendly staff and doctors. We will arrange everything for you for insurance.

Super good handling of the situation, nice, empathetic, competent. Had a deep laceration that needed stitches. All very nice, thank you!

We were very satisfied here. The treatment was good and the doctor's assistant helped with the translation with the doctor (Spanish / German). It wasn't exactly cheap, but that's why you have international health insurance. Everyone was nice and friendly to us. Thanks.

MaterCell S.A.

We chose MaterCell because it is the place with the most experience in the practice of umbilical cord storage. Apart from that, I highlight the treatment with patients at a time as delicate and important as giving birth. They are attentive, they inform you of every detail and, most importantly, you don't even realize they are there because they do their job without interfering. Thanks for that! I recommend it ;)

Excellent service ! I would choose them again a thousand times! For the trust, technology and advances they are acquiring! It is insurance for our children that leaves me very calm, knowing that they have their cord in splendid hands ❤️

I recommend from experience the service offered by MaterCell due to the technology and dedication they have. Of course they pay attention to every detail and always answered the questions we had. We keep our daughter's cord and for the future we have peace of mind!! Excellent pre- and post-delivery service

5 years ago we came to Matercell to cryopreserve our daughter's stem cells and from the moment of hiring until today the experience and attention have always been impeccable. I recommend the service that beyond the provision we have the peace of mind of trusting a place that provides us with information and constant attention.

My experience with MaterCell was simply wonderful. From the first contact, the MaterCell team demonstrated a level of professionalism and dedication that gave me great confidence in my decision. The process was clear and simple, with detailed explanations at each step to ensure you understood the importance and impact of preserving stem cells.
The personalized attention I received was exceptional. They were always available to answer my questions and resolve any concerns I had, which made me feel very safe and supported.
Today, I feel extremely excited and satisfied for having made the decision to take this important step. Knowing that I secured a potentially vital option for my family's future health fills me with peace of mind. I recommend MaterCell to anyone considering stem cell preservation. Their professionalism, empathy and dedication make them the best choice.

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