Sanitas

Very happy with the check up and cleaning. The staff is friendly, modern & well equipped facilities. Recommended.

I have been a member since 2007
In insurance at Sanitas. This year they raised me from 142 euros a month to 216. Thanks to the help of the managers, and not the support I expected from BBVA, where I took this insurance, they have tried to help me reduce this fee that should have had the support from Bbva, or else what is the point of having Insurance through a Bank? Result, without a response from the Bank in due time, I am obliged to pay 194.42 euros until December 2022. I am retired, with a very low pension, 79 years old, and with abusive electricity. Is there anyone who can help me? NO ONE thinks I can't afford a Lawyer. Take note of my experience with BBVA and Sanitas

Terrible service, waited almost 40 minutes, not punctual

Clínica Onyar

Dr Casanova is the best ortho surgeon. He fixed my clavicle with no pain, got me into surgery very quickly and provides helpful followup.

We went to the emergency department on a Sunday afternoon. Seen very quickly. Excellent doctor and great nurse.

We found it very easily thanks to Google maps. There is a paid parking very close. About 150m.

The reception staff is very pleasant and the waiting rooms are small but comfortable and air-conditioned.

The treatment with the doctors is very pleasant and you can tell that they are good doctors by the amount of information they offer you and why some walls are decorated with t-shirts and thanks from professional athletes who have passed through their hands.

Modern and elegant facilities.

Highly recommended.

This afternoon I had a mammogram and ultrasound and I 100% recommend it to the nurse who performed the lovely mammogram on me and I didn't even realize it!! And the echo doctor was very professional and kind.
See you at the next review.

Today I came to the clinic to visit the ophthalmologist and I was surprised that the receptionist told me that they do not accept the visits requested by Doctoralia, that the ophthalmologist in question did not attend to my insurance at the center and that he I was on vacation.

This happened on 09/01/23 at 17:00.

All this information could have been given to me sooner and then I wouldn't have wasted my time coming here. Have a little more respect for your patients.

Centro Médico Adeslas

We got insurance with this company and 14 months later a doctor recommended surgery. The policy was re underwritten and the policy was withdrawn. They liked our money but didn’t want to spend it. Shame

I don't recommend to anyone this Insurance.  They are charlatans . Just take your money  and doesn't give back anything. I payed 7 months  I made only once some analysis and when I went to take the results , I found out that I'm not anymore their client . No results ,no explanations. Ok, I understand they don't like me, than I want my money back. This will fix my lawyer ,of course.

I like it. It is well located to reach by public transport. I have been treated in ophthalmology, dermatology, general surgery... And all the professionals are good. The last doctor was the pulmonology doctor who was an hour late but it was due to accumulation. Let's see, if the patient in front takes 10 minutes and the one behind takes 15, if you add up, it took me an hour at the end. But he treated me very well so the wait was worth it. The only thing I don't like is the access via stairs, although today I learned that if you need to take the elevator right at the entrance of the same building there is a sign that says ADESLAS, you call as indicated and they will open the door for you to access the elevator. The analytics are very slow but the girls are polite and kind.

Hedonai Alicante - Depilación Láser – Medicina Estética

Total scam. Like many more patients affected by this "clinic" so to speak, we contracted laser hair removal for a long time with annual treatments for life, and right off the bat, they unilaterally cancel it. As I say, there are already many of us affected gathered in a Facebook group to fight for the injustice they are doing. I do not recommend anyone hire their services. There are many clinics in Alicante and the rest of Spain where they will not deceive you.

Unpresentable! appalling treatment! Shameful deal! Having paid the full amount of the treatment, €1,800, more than a month before the first appointment, they call me two days before telling me that my usual doctor no longer works for them. I decided to request a refund of the full amount. After trying on numerous occasions to contact them, they finally answer me that "They have no idea".
I mean, nobody knows anything?
Are you processing a return and cannot track the process?
Don't know your own company's return policy?
Have they never managed or processed a return and do not know the procedures of your company?
Is it so difficult to get in touch with the client and to inform him of how the procedures are going?
It took me less than 5 minutes to make the transfer, do you need more than a week to make a return?
Obviously, a claim has been processed before the General Directorate of Consumer Affairs!

As of 07/28/2023, no one has yet contacted me, the only thing they have sent me in response to all the calls and the emails I have sent have been automatic response emails.

I still don't get the money back!
THEY STOLEN MY MONEY!
THEY REFUSE TO GIVE ME MY MONEY BACK!

Customer service: 0.
Professionalism: 0.
Seriousness: 0.
Empathy: 0.

I have been doing laser surgery with them for years and the results have been very good. Unbeatable treatment from Macarena. A great professional with whom you feel very comfortable every time you have a session with her.

Very happy!
I have had the laser done with them in several areas and I have always obtained the desired results.
Good communication and good prices.
I would repeat with them.

BE VERY CAREFUL with this clinic. Zero professionalism, they only want to sell you their products. I am already waiting THREE MONTHS (since February 2023) for the RETURN of the money for a treatment that I did NOT perform, because the doctor minimized the side effects to zero in the information session and at the time of performing the treatment she already gave me different information, with the which I decided not to do the treatment, the doctor answered me that they would refund the money then. And I'm still waiting for the money - they drag you out, saying that everything is processed from the central office that is not in Alicante - Lie because the contract and the invoice contain the same name and address of the center where I went. The legal deadline for the refund of the money is 14 days and they are already delaying me for 3 months.
I see many comments on Google of similar cases with the Hedonai clinics throughout Spain. Inform yourself well before.

Responding to your response: you know that I have already sent the claim to all the emails that have been indicated to me and they are sales emails that do not give any response. The latter didn't even answer me anything. It is a scam company, which is clear in the multiple comments from patients throughout Spain.

I update my review: as of today 07/27/2023 I have NOT received the return. THINK WELL before buying a session voucher since the company is in Bankruptcy and can be dissolved at any time and you will be left without sessions and without money.

Laser hair removal is not effective in that clinic either, if it weren't for the vouchers purchased I would go to another clinic.

Hedonai Melilla - Depilación Láser - Medicina y Cirugía Estética

I purchased the services of both cosmetic surgery and laser hair removal and in both I have been more than satisfied with the results. In the case of surgery I received constant advice and they made the process as easy as possible in addition to close treatment, while in laser hair removal it is a very correct service.
Grateful to all the staff and absolutely recommend the clinic to those who are interested.

Terrible service, they cancel your appointments and they don't notify you, when it was Covid time they closed because there was a case and they didn't notify me either, I went to the clinic and saw that it was closed, my treatment is supposed to last 3 years and they had to give me more because I keep getting hair, and to make matters worse, a person burned me with the laser on my legs and they throw balls out and make light of the matter, the treatment is surreal, thank God I only have 4 sections left with them, they are not very professional. I recommend the least I would never do anything else with them. On top of that, the treatment you receive is degrading to yourself, very arrogant and unprofessional people.

I have received several treatments and I am delighted, both in the professionalism of the employees and in the results of the treatments, I will repeat without a doubt, thank you very much

My experience at Hedonia is unique, both in the treatment of the staff and in the result of the treatment. To this day I am still in their hands and I would not change them for any...I would advise them with my eyes closed. You cannot put yourself in better hands. than in those of the girls from hedonia..

NEFASTIC, they offer a service that does not correspond to reality. As soon as the beauty does not disappear, they look for any excuse to ignore it, especially very little empathy. In the first stay they paint everything very well, literally telling you “Say goodbye to hair”, something that is not true. So I feel cheated, I do not recommend this clinic at all.

CENTRO DE RECONOCIMIENTO MÉDICO DUQUESA DE LA VICTORIA

Sympathy and professionalism. I do the company medical examinations, boat skipper and driving licenses. We also had the emotional ultrasound done. Always and at every moment, you feel the attention of the staff very close. 100% recommendable.

The best treatment without a doubt, professionals and a lot of human quality, from the reception, doctor, psychologists... they manage everything from the center and super cheap prices... And to highlight the family treatment...

It is a very complete center. The staff is very competent and they serve you with great kindness. I recommend it.

Very professional treatment, fast and correct attention. Good installations.

Centro Médico Melilla

Recommended 100%. They are very professional and fair in their advice. They have brought in a director from outside and the difference is noticeable. My wife loves it for its treatment and professionalism.

Marina Crespo, an incredible deal!!! I loved the session, I recommend it to everyone. It's a charm 😍

Nadia and Laura are exceptional, the treatment is incredible and they inform you and help you with everything and with whatever you need. They guide you according to your needs and always have very good promotions adapted to everyone. I discovered them by chance and I already have laser and prisoner massage with them. 100% recommended. You come out like a new person 😍😍
Thanks to them who are at the Melilla Medical Center, near the shopping center. May they continue to grow and have the best luck in the world 🤞🏻❤️

Without a doubt one of the best clinics in our city 😍. Good treatment of the staff, technology at the service of the patient, top-level professionals, an excellent team that achieves the impossible, totally recommended 🤗

I am very happy with the treatment, Naima is not only friendly and communicative, but she also advises treatments perfectly, valuing your skin and its needs, not trying to sell you the most expensive treatments on the price list. She is thorough and you can tell she loves her job. After the Hollywood peeling, the pimple that I had had for a few months disappeared and other treatments elsewhere did not remove it! All the girls at the clinic are very friendly and it is a pleasure to visit them, I recommend it, I will return! 😃

Centre mèdic Quironsalud Palmanova

Why book and wait for an appointment day if you can keep it up! I had to wait over 45 minutes past my booked slot, so what is the point to have an appointment? I can understand 15 minutes but over 45 minutes considering the doctor have 7 minutes slot per each patient? This could be better managed, completely waste of time!

Extremely kind and helpful staff all speaking several languages. The receptionist went out of her way to ensure we could be seen without paying using our basic health card.

They Have really nice service and yes some doctors spęka English I was attended by one Cuban Doctor there and was lovely and speaks fluent English... But I see that because of covid is now closed

The appointment what they give it to you are jokes...10m.betwen each patient,and even didn't start on time.....

They were so kind and attentive. I was so happy I found them.

Hospital Quirónsalud Palmaplanas

I had to take a blood test and was a little nervous. My five blood samples were taken expertly, with no pain, within just a couple of minutes. I was very impressed - and grateful. I then went to the English speaking helpdesk for assistance, as my login wasn't working. They demonstrated a high level of knowledge of how the system worked and had fixed my problem and demonstrated that everything was working in just a few minutes. They were very friendly and had excellent interpersonal skills. All-in-all, it was a good day at the hospital.

I was travelling Mallorca and felt unwell. I visited the emergency department and was seen in less than 30mins. The staff here was absolutely amazing and spoke 3-4 languages. I was admitted to hospital and the care I received was of the highest level. The admin team were also so helpful in liaising with my insurance company. Everyone was amazing, helpful and kind. I was placed in my own room and treated with care. As a foreigner it can be scary to be unwell abroad. Highly recommend this hospital and its wonderful staff!

So tired of visiting this hospital. Does anyone know of a better one where the doctors and nurses actually care. So many bad experiences to be able to list here but one that will stick in my mind forever is visiting whilst bleeding during pregnancy. Obviously very worried and wanting to know if my baby is ok...whilst doctor is doing an ultrasound starts asking why my Spanish language is so bad and that i  shouldn't be living here. Please could you remind your staff that they are here to care for people not tell them how bad thier spanish is. Not the first occasion. My first experience of private healt, the local NHS seems to be a lot better.

I am very happy they keeped my child safe and healthy. I can say that the pediatric team, they give their best from heart. Also very good conditions for treatment

The doctor was very professional, and although it took 7 hours to get tests done and reviewed, the wait was comfortable.

Palma Clinic

Nightmare

The treatment of my illness by Dr. Henningsen developed into a real nightmare. The stately bills that Dr. Henningsen issued, led to queries from my health insurance company. Dr. Henningsen only answered part of the questions and only very briefly. His reason: the request was unreasonably extensive and labor-intensive. Of course, the insurance company didn't agree with that. With invoices of several thousand euros, this is somehow understandable. I asked Dr. Henningsen to adequately answer the health insurance company's request. He declined in rather rude terms. Very rude, as was one of his employees. I showed the correspondence to other doctors in my circle of acquaintances, and they just shook their heads. I have a colleague of Dr. Henningsen asked to mediate, she tried - without success.
Conclusion: the correspondence with the health insurance company lasted more than a year, they have now, as a gesture of goodwill, agreed to reimburse me the invoices from Dr. Henningsen. This whole story was an absolute nightmare for me. After all, it was about 6,000 euros. It is a pity that a single doctor in this clinic (albeit one of the responsible ) has such a negative impact on the overall impression. Because I have had positive experiences with other doctors and their employees in this clinic. But at least with this doctor, my personal experience is : never never again.

Whilst traveling, stopped in Palma with an emergency of multiple Kidney stones, tried a private hospital which caused issues, then found Dr Kamp and his team, which saved me, treated me and allowed me to return home healthy - amazing support, expertise and kindness - thank you

Thank you so much as always!!  Nina is outstanding and very professional !
🙏

Nina did a beautiful job on my teeth - loved her ‘sand blaster’.  Made my teeth feel super clean and bright!!! Highly recommend her!!

Fantastic service always with a smile. Nina is excellent at her job. I always feel like I have new teeth when I come out of her practice. 👌👌👌

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