South Academy Ace Hardware

I don't think these people care to have the USPS here. Always attitudes about serving me here. Cashier called them for me and they didn't come for a few min I went back and she's like I already called them give them a minute. I don't have all day for these people that don't want to serve me. They shouldn't even have USPS here. Always an attitude if they have to help there.

Store is clean and customer service is amazing. They seem pushy but it’s only because the homeless in the area. They always have what I need and it’s always in & out! Shout out to the guy in the back that helped me with screws today. You saved my shelf lol! Thanks again.

Excellence in Customer Service!!! A greeting when I walked in made me feel welcome, associates asked if I needed help finding something and stopped what they were doing & walked me to the aisle.  Friendly check-out clerk.  And a bag of delicious Ace popcorn to boot.  Much thanks to:  Kathryn, Viviana, Timber &
Kaleb.

This store always has the tools and supplies I am usually looking for.
Today my impact drill stopped working.
ACE just happen to have a sale on the drill impact combo for $159.00. Let the projects continue.

This place is awesome, Everyone who works there is great but Timber especially went like three extra miles to help me out When I would have been dead in the water on a project. Couldn’t be more thankful, this is a great  small town feel store.

Ace Hardware of University Hills

Ace Hardware South Colorado Blvd.  Denver Colorado. Excellent store and service, staff was amazing 🤩🤩🤩 excellent customer service highly recommended if needing anything from garden to bbq grills to paint for the porch and wood sealer on the deck . Family owned. Great scenery. Reasonable 🚦 traffic for Friday

Prices are higher than Walmart or big box stores but family owned business that has awesome customer service, they will help you find a single bolt or screw if you need it let alone anything else. There's a few things that are too much higher priced, but I gladly pay 10-12% more to help a local business who has unbelievably great customer service

Staff is knowledgeable, helpful, and friendly.

I thought I was going to have to replace a mortise lock (a very expensive proposition), but I brought in all the components and confirmed it was still functional and in need of threadlock to keep the set screw from turning. A pleasant 30 minutes of trouble shooting saved upwards of $400. I keep coming back because of this kind of service.

I seldom post good, bad, or indifferent reviews online. But everyone at this Ace Hardware has been so nice and helpful that I feel I need to sing their praises. I’ve learned how to fix so many things from just asking for a part or asking how to do something. If I get the wrong part or something I don’t need they let me return it (unused, of course). They don’t always have what I’m looking for but they are the first place I go to look. Such great friendly customer service that’s hard to find these days.

Only 1 star today...this is what I heard, "I'm the only one here who changes batteries in car remote fobs, and I can't do it today. But here's the battery you need, and here's how you open it and it's right there when it's open. But," (hands me keys back,) "yep, there's a Bulbs and Batteries just across the parking lot, they'll do it for you."
So much for 'Ace is the place of the helpful hardware folks'. Today it wasn't. ☹️

Ace Handyman Services South & West Denver Suburbs

Dan and Steve were beyond fabulous!! Arrived on time and ready to go to work; we’re able to use some existing materials to make repairs and installation of a door. I will be requesting them again for the next round of “to-do” items. Ace Handyman services is a fantastic option for those nagging repairs you never seem to get done on your own. Reasonable pricing and outstanding service and craftsmanship!

Ace Handyman Services repaired the vinyl flooring where the vinyl meets the front door. Although I had vinyl scraps from the initial installation to use, I didn't want to cut out the vinyl and add a piece in. I didn't want more seams to separate. So Bruce added a metal piece that is usually used where vinyl meets carpet to repair the tearing vinyl. He did a great job, was meticulous to details and it looks like new. I am very pleased with the outcome.  He also did some caulking around the base of my tubs where the vinyl meets the tub as well as caulking by sliding glass door where the vinyl was just starting to come up. I'm very please with all the fixes Bruce did in my place. I'll definitely use Ace Handyman again. Thank you. Cindy

Sedhe King came and hung three pates in a hard spot over our kitchen cabinets. He hung them perfectly. On time (even early!), courteous, and efficient. Will use Ace again.

The price quoted was not the price we had to pay. There was also an hourly charge just talking about what work we needed done which we were not aware of. The technician also did not know how to install the railing we needed. It was an awful experience and was more than the $75 service fee. I will not recommend this service to anyone. This was a rip off.

I hired Ace to hang wallpaper in our bathroom 2 months ago. They sent someone that was on-time and polite, but not the best handyman. The job looked okay but unfortunately, a week later the wallpaper was all on the floor. Cole, the manager, was extremely understanding and sent someone to fix the job. Brandon painted the entire bathroom and made sure to have me look over his work to ensure I was happy. Another craftsman, Dionte, did additional drywall work in our basement. He was also extremely detailed in his work and very kind. What could have been a very frustrating situation, was not, due to the true integrity of this Colorado Springs team. It's such a breath of fresh air when you find people that care about their work and how the customer feels. I appreciate them all and their hard work.

Air Services Heating

Air services was able to come over the weekend When our heat went out. Our technician Jeremiah was super helpful. Our system is old and needed to be replaced, Dalton came Monday to give us a quote. He was on time, very professional and helpful. He’s was quick to respond and answer questions. Would definitely recommend!

We are very fortunate to have called this company and got in touch with Layton, he informed us that we had a carbon monoxide leak in our home due to our unit at the time, not being properly vented nor was it hooked up incorrectly. He remained calm, was very professional the entire time, he was very knowledgeable in his field, and was able to walk us through everything and describe in detail what steps were needed, and what was going on with our current unit.

He was able to get us on the schedule and came back to completely fix everything that was wrong in a timely manner, and again was able to walk me through the process so that I could understand what was going on. My children were home both times, and he was very courteous and friendly to us as a whole.

When he returned to complete the job, he had to help her with him, Lane. Lane was also absolutely amazing. I absolutely recommend this company and their services. We ended up signing up for their membership which intern, saved us money on our repairs, and allows us to get our home maintenance done  3 times a year along with with filter replacements.  We are very thankful for their services and will not change companies.

Had a heating system “check-up” as part of the service contract we purchased previously. Technician was polite, thorough, and made suggestions without trying to “sell” us on things we really didn’t need. I never expected to have someone service our older system without finding something wrong that needed fixed immediately, but that’s how it went. Very pleased with professionalism.

My experience with Air Services has been stellar. Furnace was 27 years old and was needing to be replaced. Got a few quotes and Air Services was somewhere in the middle, which I usually take as a good sign in finding the middle ground between price and quality. We ended up deciding to replaced both the AC and the furnace at the same time and Air Services came out within 5 days and replaced both in less than a day. They were fast, friendly and efficient and left the place spotless and I got a system I feel I can rely on. Due to the great service, I plan to continue to use Air Services for various projects around the house. Their customer service is amazing and I know I'll be able to call and reach someone for help when needed. Definitely recommend.

Jeff Romans was our tech and he was so kind, helpful, and friendly! He explained everything in an easy to understand manner too. We love the ease of getting our AC and furnace taken care of every year and will always use Air Services

12th Avenue Ace Hardware

Can’t shop in peace. They follow you around the store like you are going to steal something. It is Christmas time and I just wanted to look around to get ideas of what to buy for someone. Had 3 people following me around.  You must think a female can’t shop for tools without a males help. You lost my business

Helpful, attentive, friendly, and knowledgeable staff.  For the most part.  But hey, that’s anywhere!

If they don’t know an answer, they’ll find someone who does, or hop online and get it for you.

Clean and well-stocked with good prices and seasonal stuff that I never knew I needed.

Solid neighborhood store.

Staff is incompetent and will waste as much of your time as possible. After asking a direct question and being lied to within one second of entering the store. I made the mistake of attempting to buy something. Attempt failed due to being lied to several minutes before. Trust me save your time and drive literally anywhere else.

Friendly, knowledgeable staff and clean store. They knew exactly how to help me, even when I wasn't sure what I needed.

This Ace Hardware is the best! They are always friendly, helpful, and effective in solving my home repair issues. Well done, always!

Liberty Home Solutions LLC

From start to finish this company was an absolute pleasure to work with. They are honest, accommodating and efficient. I had been wanting a screened in porch for years, got many (outrageous) quotes, then I met Bob. He spent an hour+ with me showing me the product and helping to decide the options I wanted as I am very cost conscious. Especially compared to previous salesman, he gave me a very reasonable price for a great quality product. He also was NOT pushy, and that's when I knew this was the company I wanted to work with. He let the product speak for itself. A few weeks went by and I drew out exactly the design I wanted with a list of further questions. He was immediately responsive and happy to answer my questions. I even went to their show room and was very impressed. Some scheduling conflicts happened on my end, with having to get a tree removed. Brenda was accommodating at postponing the build start date. Once construction started the builders were pleasant to work with. You can tell they take pride in their work and want to make the customer happy. Again, I had a lot of questions along the way and they made sure to answer all of them. One even took photos of the base of my home to show me what they were building on was still in good shape. They took down my old deck, built a new deck and screen room in 4 days! I am THRILLED with the outcome. It turned out absolutely beautiful and it is where I will be spending majority of my evenings and weekends. Thank you Liberty Home Solutions for making my dream a reality! Your honesty, reasonable pricing and trustworthiness is refreshing, you have earned a forever customer.

We hired LHS to remodel our bathroom (remove a wall, new shower/vanity/flooring). I would not say that things went smoothly.
After demo-day, the installation person came to put shower and vanity in. They installed lights above the vanity (pictured), and the lights were not centered. They did come back and center them when I pointed it out the following day.

The next day, the flooring and base boards were installed. This was before the drywall had been put up and before the walls had been mudded and sanded. Nothing was covered, the product or the doorway to the house, so dust covered everything.
The contract indicated walls would be mudded and paint ready, however, I included pictures of what that looked like. Big gashes and missed areas, and the picture with the wallpaper showing is still present under the vanity by the vent.
The cabinets had large gaps where the panels connected. It was very noticeable with all the sawdust in them. When I asked, it was explained that it was for expanding. I think it was a bigger gap than the one on their showroom floor. This was a disagreement. Thankfully, they did take them in and put a sealant of sorts to close it up.
It looks much better now!

I was supposed to send pics of a barn door. I picked out a white one. The day it was to be installed, they were just going to give me a raw wooden one that I could paint. I had to resend the messages that indicated it was to be white. They did take it and paint it, and it’s beautiful.

The last day was supposed to be door handles and cabinet adjustment. When the person left, they said it was all done. There were differing gaps between doors/cabinets, so I got my level. None were level. (Pictured). I texted the guy, and he asked if I could meet at noon the next day. He said that Eric, the cabinet guy, was going to come. He did come and adjusted the cabinets, and showed the guy that was there the day before how to do it. I was just confused as to where the cabinet guy had been this whole time. He would not have come had I not sent pictures and asked about it.

The bathroom does look beautiful. But it was a rough road, and I would advise anyone to watch closely. I feel like much could’ve been avoided if a different order would have been followed. Like I think if the walls had been done before floors and vanity and toilet put back, then I wouldn’t have exposed areas or nicks in the paint of the vanity.
The workers (Bob, George, Jodi, Brett, Brenda) at LHS are all very nice, and did what they could to remedy things. I don’t know if what happened with me was a fluke, but this was my experience.

Edit: Response to response from LHS.
The picture of underneathe my vanity with the exposed wall is current. The picture of the crooked cabinets was the final product until I requested that someone come back. The pictures of the walls that were “paint ready” was after I was told to paint and I had to ask for someone to come back to mud/sand again so I could re-paint.

Great company!  Have used Liberty Home Solutions for several projects at two houses.  We had all windows, sliding patio door and front door replaced at our previous house, then later on the garage entry door.  At our current house we decided we wanted a screen porch and Liberty was who we called and who we used.   They did a fantastic job.  Bob and George are great and easy to work with.  The jobs have been completed professionally and as promised and they stand behind their work.  We will always call Liberty to give them the opportunity to work on our house project needs.

We love our sunroom from Liberty Home Solutions. It’s been a great addition to our home & we spend a great deal of time during all seasons of the year due to the mini-split ac/heat unit. They did an excellent job with the install & we are extremely happy with their work & warranty.

The before and after pictures tell it all!  I am completely amazed at the difference the siding has made on our home.  Our Thanks go out to Bob, the owner, and to the installers, Gary and Darryl.  You are all amazing at what you do. And we appreciate everything you did.  We know that we received peace of mind when we chose Liberty Home Solutions to do our siding.

Ace Hardware

Relationships in your community matter.  Our ACE team went so far and above helping us out when our beloved Pizza oven was damaged from a freak tornado.  I already loved shopping there for the service and knowledge.  As a loyal customer they went above and beyond in taking care of me.  I will always shop there first for anything home related!!

You're going to pay a little more at ACE than the bigger guys, but they're incredibly convenient and have a way better selection of hardware (nuts and bolts) than anyone else. They always have a great selection of nuts and bolts in metric and imperial across all the ratings you'd need.

My wife also loves their mum selection and prices in the fall, which are very competitive and seem to live a good while

I wish I lived closer to the this store. I hate Home Depot 😖 Ace is always a great place to buy and shop. I got a lot of stocking stuffers items today. The staff is very helpful and friendly 👏

This Ace, as all, is packed with needed items for home and garden maintenance or improvements.  I also count on Ace for canning goods such as my electric canner/ water bath, jars and lids,  and turkeybrine for the holidays. What sets Ace apart is the amazingly courteous and knowledgeable staff,  as well as the specialty section. This Ace has beautiful home decorations and gift items.

I live close and so, frequent this Ace Hardware location. I prefer Ace to other hardware and "home improvement" places because of the personal attention and emplyees. Today's visit upheld this veiw as Justin from the paint section was super quick to help and very knowledgeable especially considering the rather unique nature of my sons needs on this visit.
I am really grateful for this kind of customer service!

Ace Handyman Services Colorado Springs

Chelsea got her team out sooner than we could have ever expected and the job was done in no time!  The man (I don't remember his name!) was professional and courteous and the cost was well below what any one else quoted.  Great Job! We will definitely use this service again!

ACE Handyman's service was OUTSTANDING.!!!!! They were courteous, knowledgeable. and prompt. The technician arrived on time with all the appropriate tools and equipment. He assessed the scope of the job made modifications to the job and finished it quickly and under the estimate. I will recommend ACE Handyman services to my friends.

Thank you, for the awesome service to do our back porch stairs and rail. We will definitely use Ace Handyman again.

5 Stars.  Two thumbs up.  Brandon and Andrew did a terrific job re-building our front steps from the ground up.  They were on time, skilled, and completed the step rebuild project in a timely manner.  I would recommend them to anyone.

Brandon came out and got our cameras hooked up functioning correctly now we have security! Thanks Brandon and Ace handyman’s services!

Ace Hardware Cherry Hills Marketplace

This store feels like a small country town where everyone knows everyone. Every time, and I mean every time I go into this store, I get the best and friendliest customer service. Always greated with smiles and "how can we help you?"  I mostly use their post office services. I visit this store multiple times a week, sometimes daily to drop off packages. They. Are. Amazing. Walter, has gone out of his way to assist me with all my small business packages that I'm dropping off, sometimes 10 to 15 packages at a time. Just Amazing people. The caring woman who works in the post office is amazing too. She is so kind to my two kids. 10 STARS 🌟  for this place.

Front doors only open half way, center aisle mostly blocked especially towards the back of store making it impossible to cross from one side of the store to the other. Main aisle on left side of store also 90% blocked. Place is a serious fire hazard.

My wife had an experience over the phone with "Anne" who was very rude and pretty much laughed at her when she called to ask a question. This supposed manager or whatever title she claims to have is a disgrace to this ACE franchise.

My wife and I just wanted to see if she could price match an item that was placed in the wrong place. When my wife called, Anne did not introduce herself as the manager and was rude throughout their whole conversation.

For the record, we understand stores do not have to price match items that are placed in the wrong spot. We asked if there could be a one time exception since it was a store employee error.
This review is mainly based on the horrendous experience my wife had with Anne.

If you ever run into Anne, know that you are not dealing with a professional. Previous posts have mentioned her behavior, and I guess I will just add to that list.

The little pin and nut broke off of my water bottle. The awesome David fixed it in a couple of minutes for less than $2. Chris and Sam we're also incredible to help me. Definitely come to this store for top of the line first class help!!!

There's always someone ready to help you. They have everything I need for such a small space. I just wish they could do something about the fertilizer/chemical smell that whacks you across the face when you're there.

Lowe's Home Improvement

Always an enjoyale shopping experience at my local Lowes on N. Nevada Avenue.  Primarily, the best team members are in the Returns/Pickup location near the front exit doors.  In fact, the staff member who helped me today, and has handled both my pickup orders and my returns in the past, Alyssa, walks on water and eats fire in my Big Book about Excellent Customer Service.  Alyssa is always friendly, professional, and knows her job very well; and that makes for even better service. 5 Thumbs Up to Lowe's and to Alyssa.

Edit:
Updated from 1 star due to local store team(Nathan and Juan) taking care of my issues.  Props to those guys.  They provided the display model shelf to fix the issue and provided a discount on the fridge for the troubles.   I don't know that I would trust Lowes delivery ever again but the local store possess customer service not found from the call center.

DON'T USE LOWES DELIVERY!!!  Outsource deliveries to 3rd party and Lowes takes NO OWNERSHIP of issues.   Damaged walls, trim, broke parts on fridge.   Promised replacement part but didn't deliver.  Told me to order a $250 replacement shelf from manufacturer.  I work in customer service and this company has none when an issue happens.  Don't bother calling customer service.  They won't help.

Anthony in paint was Determined to get my color match. He spend so much time, recruited help and did it with a smile on his face. Top notch customer service!

We are disappointed in Lowes and the third party delivery service they use.  We ordered a $3k GE profile refrigerator with a Saturday delivery.  On Friday we get all the confirmation texts and a 2-6pm delivery window on Saturday. At 7:40pm, still no delivery, so we call the delivery service.   Turns out the delivery wasn't even on the truck because "they couldn't find it" .  So it's not like they were running behind, there was no intention to deliver.  No communication, no updates and the online status kept reporting "delayed, but we're working on it".  Real first world problems here but we missed a dinner with friends because we were waiting and still have no fridge.   The representative was all to happy to just cancel the order for us, noting this has been happening a lot.  This isn't the right company for us if losing a $3k sale isn't seen a blip in their day.  We will try local.

This location has a really helpful staff. I needed quite a few things and found them all because of the great support that I received. I wandered around for a while before I finally asked for help. A nice lady escorted me from spot to spot filling out my checklist. I went to check out and realized that I had forgotten something. The cashier sent a different employee to get the item that I was missing. I was very impressed with the help that I received.

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