Haynes Ace Hardware

This company 100% supports the Conway community. Recently, Bryan loaned a huge Christmas float to JLM Elementary to help make a Christmas event even more special for their students.

The company supports the arts in Conway!! They are proud supporters of so many deserving local businesses.

Yummy free popcorn as you shop! Hands-down, that deserves five stars!!

I bought a house in Conway last year within walking distance of this store, so we've gotten very familiar since I moved to town. The employees are consistently helpful, friendly, and knowledgeable, store is kept clean and organized, and I've never had a bad experience shopping here across dozens of new-homeowner-shopping-trips. A few weeks ago they did pet pictures with Santa to raise money for the animal shelter -- so cute!

Ace is the place with the helpful hardware folks for sure! Ace has everything you’ll need in on convenient location. Their locations in Conway and Morrilton are equally amazing and they go above and beyond to support their local communities. Avoid the big box stores and shop local because your money will go right back into your community! Couldn’t recommend them more!

We love this place! Staff is so friendly and love the free popcorn while we shop! :) We also very much appreciate their support of our local theatre, Red Curtain Theatre. A great business and community partner!

I went into the Ace hardware store in Conway. Looking for a rake. Instead, I walked out with a new dress, a candle, and some room spray! Who knew that this community involved, customer service oriented store also has a wonderful boutique with clothing, jewelry, and purses! Never had a bad experience in this store 😊

Ace Hardware - Wabash

Matt from paint department helped me with all my needs. From screws to mistake paint for my house!! Great personality thank you so much for everything 💯⭐️⭐️⭐️⭐️⭐️

I was just in this Ace location for a carpet cleaning machine rental.  My associate was Carol & she was awesome!  Made the process easy & she was very knowledgeable.

I hope she hears that she got this review.  She has been great every time I'm in the store!    Thank you, Carol!!! 😀😃

I took a screen in to be fixed. They have had it close to 3 weeks and when I went to pick it up today it wasnt fixed. It looked the exact same as when I dropped it off. There is only one guy who does it a few days a week and no one else, not even the managers can check the progress and were rude when I asked a date of when it would be done. I still had to pay for the screen because no one knew anything about it and I just needed to get it fixed. I took the screen to noonan Rental on N Grand instead and it was done in a day.

Staff was great multiple people asked if I needed help finding anything.  Everyone was very pleasant

I needed a very specific product and a couple of other items . An associate was very helpful and courteous as they walked me to each aisle where the products were.

Ace Hardware - Springfield

Thank you so much to Denise and Rose for taking the time to help me with finicky Linclon Key fob. Your amazing customer service and kindness will forever stick with me! Kudos to a great team.
Truly great assets to Ace!

I've spent thousands at Ace over the last few years. It's been great until about this last year. Literally every single time I go there, there's some sort of issue. Last week I was trying to purchase some roses that were on sale for $10. They rang up incorrectly and when I tried to explain to the cashier that they were on sale, she gave me attitude and was beyond rude, despite the manager coming over and verifying that they were ringing up wrong because whoever did inventory counted them incorrectly.

Then a few days later I was purchasing some things with the bucket sale and upon totaling out the purchase, it was clear she hadn't applied the 20% off. I asked her if the discount had gone through and she just shrugged "I guess?" So again we had to call a manager over and when the manager explained the cashier had rang things in wrong, the cashier gave the manager attitude and was like " well how should I know.." So unprofessional.

The final straw was today when I had plaster delivered that I'd been waiting on for a week. They delivered in the middle of a rainstorm and instead of wrapping the plaster in plastic or waiting until the storm passed to deliver, especially given our house is literally only two blocks from the store, or at the very least giving me a call to see if I would prefer store pickup or to at least notify me of the delivery, they just left the plaster.

The plaster was destroyed and when I brought it back to return it, the manager had no sympathy for the situation or the fact that their mistake pushes my project out for an entire week while I wait to get new plaster.

I wiill never again spend another penny at this store.

the employees are really nice and helpful. i broke my glasses and came here for super glue and they had such large selection. the atmosphere was nice and they even had cute frogs :)

I searched all over town for borax for someone, and nobody anywhere except Ace hardware had it! Thank you Ace!

Limited stock, with higher price, but it is conveniently close to home, so they do get a lot of my business. I made an extra trip there to retrieve my backpack after being asked to leave it at the counter while shopping, and it was left behind after my purchase. I had to purchase a rope for my grappling hook, so I can use it to go magnet fishing.

Niemann Ace Hardware

The staff there always know exactly what I need and where to find it

Sometimes it can be intimidating to go into a hardware store, especially as a woman who really has no idea what she needs for any specific project. I have been to this store a number of times since moving to Pekin and I can honestly say I'd rather pay a bit more and have the customer service they offer!! I don't know her name, but the woman that always helps me has never made me feel stupid when I'm looking for something and don't know the name of it! The other employees are equally has helpful, accommodating, and friendly!!! I love shopping here, thank you so much for your help Ace!!!! Best customer service!!!

Great local hardware store! They always greet you and ask if they can help! Keep your money in Pekin and shop here!

We went into Pekin Ace Hardware & TJ wanted to take my diaper bag. I asked why & he said there is a sign on the door. I asked if this was a new policy and if it only affected Pekin location or was a corporate policy & he didn't know even though he has been with ACE hardware for over a year.
I called Morton & they do not have a backpack policy.

I have a 19 month old & a 6 month old. I need my diaper bag for milk, toys, snacks etc.. not to mention I don't carry a purse & leave my wallet & phone in my bag.

I'm sorry people steal, but that policy is inconvenient. But I'm glad there are other ACE locations bc Ilike to use my reward coupons.

**my husband & I have shopped Pekin location before with a diaper bag.

Only been here once but not 3 weeks ago. Not sure who was there. Seems to have a lot of things. Good prices.

Ace Hardware

Staff are great and know a lot about most things. Doesn't always have what you need, but for a quick fix, they can probably help you

Great customer service good selection as always great place to shop for any hardware needs

We needed a lock and cable and the staff was very helpful. Went above and beyond to meet our needs. They made the cable to our exact specifications on the spot. Great customer service@

I went in yesterday with a plumbing problem, and not only did the guys in the back know immediately how to help me with the parts I needed, they also helped me repair the part on the spot. Two guys went through a lot of time and effort (not to mention parts drawers!) to resolve an issue that I could never have fixed on my own, and I regard myself as somewhat handy. They have tools, a bench, and a great attitude, all of which will make me keep going back to them. I think their prices are reasonable, and if you only need one washer, you only have to buy one washer. Keep up the great customer service, guys and girls!

I went there recently to get a part to repair a bathtub faucet and expected to pay more for the convenience of it being close by. I figured I could get it cheaper at Lowe’s or Home Depot. The owner or manager told me exactly what I needed and I came away only having to purchase seven dollars worth of washers and parts. Had i gone to Home Depot or Lowe’s, I would’ve had to purchase an entire unit at $40 or more.
This Ace Hardware has the feel of the old hardware stores when I grew up as a kid where the owners and managers would personally help you select what you needed. I miss stores like this and the quality people who work in them!

Sutherland Ace Hardware

Up here visiting in laws from Texas. Trying to get their new gas stove hooked up, long story short, the connections were a nightmare. Went to the three big stores in town with zero help and all with horrible attitudes. Finally saw this ACE and I’m so glad I went here. Not only were they able to help, the two men inside were beyond courteous and professional. The way they conduct themselves is way above any service I’ve ever received at the big three home improvement stores. Thank you for helping, you all saved the day.

Great hometown business, Mike is always so helpful. Amsoil headquarters.

A great store has most everything you want. Shop East Peoria keep our businesses alive.

Always have someone who actually knows what I want and where it is I'm in and out with a perfect visit every time

Have been here many times since buying my first house near by last year. The owner is very nice and willing to help with any questions. This place is great for finding niche items that no big box store will carry. Is also way easier to get in and out. I would recommend this place to anyone. Please support these local businesses as they are a rare site these days!

Had what i need in stock at affordable price. Great customer service.

Nice hardware store friendly and helpful staff.

Nice neighborhood hardware store they have pretty much everything you need great for pocahontas

Prices and parking good. Got in and out quick. But you can't find anyone to help you if you need it.

Nena Ace Hardware

This was my first time visiting this Ace Hardware located in Morton, we needed to refill our propane tank so we were looking for a nearby location to do so. Their prices were decent and it was nice to have a store like this so close to our new home. We went on Black Friday so some specials were going on so it was nice to take advantage of those deals. I especially enjoyed the Christmas displays, they were very homey & priced nicely! I also appreciated the kindness of the employees, it's not too common that you have that, so for the employees to go out of their way to be kind and to ask if I needed help around the store or anything like that was very appreciated! We will be returning!

THESE FOLKS UNDERSTAND CUSTOMER SERVICE!  Timely, Defect Free and Kind.  I had several people jump in to help answer questions that I had.  Even though they didn’t have the right replacement part for my Larson storm door, they told me where to get it and how to get it covered under warranty.  It is apparent that they enjoy being at their job and serving customers well.

I love this hometown hardware store! The hours are convenient and they have great products at a good price. They also have the Ace Rewards program, which is great and saves money. Most importantly there are great and helpful staff members always willing to answer any questions.

Went looking for a soaker hose on Memorial weekend and as soon as we walked in the door someone was asking if we needed help. She told us right where to go and then we had 2 salesmen who also asked if we needed help checkout was smooth and easy!! The next day we went back to get another hose and was again met with the same care from everyone!!! I would highly recommend Ace for all their hardware goods. I also bought some home goods while I was there!!

Everyone working there has been kind and helpful, they usually have what I need (and it's usually obscure things that bring me there), and the prices are pretty good.

Nena ACE Hardware & Rental

I love that I can look up something online first to see if they carry an item or have it in stock.  It's even better that they are so close to home and carry most hardware necessities.

Always friendly and helpful staff. Good atmosphere.

I love having Nena Ace Hardware in our small town. It's convenient and competitively priced. Yesterday I purchased a gallon of primer (cheaper than the big box stores) and a Milwaukee leaf blower & battery ($85 off!!!!). The staff is knowledgeable and so friendly. Both of the floor employees took my items to the counter while I continued to shop. You won't get that level of customer service with  the "other guys".

I ordered a grill online and they delivered it to my door two hours later. Wow! Excellent service!

Much larger than I thought from the outside, and it's clean and well-organized compared to another local Ace. An associate helped me as soon as I walked in, and he was able to come up with a creative solution for a small project I was working on. Looks like they have a good posting department, too.

Walmart Supercenter

The website is fairly accurate on the in stock items. I am always happy to find staple item grocery products that we use. The front-end registers need to be restocked for bags & cleaned more readily to be able to use the new registers like the register demand requires.

Good place to stop if you're traveling through. I always stop here when I'm going east to Fargo, Morris, MN, or the twin cities. There are lots of discounted items most of the time we stop. Friendly workers, about 90% of the time.

Ordered online and still waiting. Supposed to arrive Saturday and give granddaughter gift. Didn't happen and no reasonable answer is giving.  My opinion they need to figure out their problem before taking orders Temu is more responsible aa far as shipping on time. Yes I understand it's Xmas. Merry Christmas and Happy New Year's

Love this place I go in with nothing in mind or on my list to buy but almost always have at least $20 worth in my bag when we leave

Nice! Clean store, well stocked, great deals and good customer service.

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