Walmart Supercenter

Love the new remodel, now that it’s finally finished. I used to hate the self checkouts but it’s all I want to use now. Change is not always easy but necessary. There are still lots of jobs available if people will just look for them and nobody sneezing in their hands and touching my groceries before I take them home. Thanks Walmart.

The overall shopping experience at this Walmart absolutely sucks. Not only do the employees follow you around watching your every move, when you ask an associate for assistance with anything they respond with horrible attitudes. I shop here because it's the only Walmart within an hours distance. However I would not recommend shopping at this location, I would recommend you drive to either Lacrosse or Dubuque as it will be a much more pleasant shopping experience.

Nice and friendly staff also customer service. But can someone move that seat out of there
Since is next to customer service please. Because this big lady is always sitting there listening to every personal problem that customers try to solve, very uncomfortable for customers give personal data/information and this lady is always listening with no shame, sometimes interrupting when the worker is helping your customer too.

When I first walked in I noticed the music it was very nice a calming. I also noticed how clean it was. The store is massive but it’s is easy to find things with the big signs that they have. The workers were very friendly and willing to help. Definitely recommend stoping here!

My husband was there today to return an HP computer he bought yesterday. When purchasing, he clarified with the clerk, he had a 30 day return policy. (no strings attached were mentioned ) Today at the return, the clerk was "crabby" and seemed to take the return personally. She asked four or five times, "What is wrong with it"? --  nothing, it didn't fit my needs and was redundant with my tablet I had already.  Next next her comment was. "you know we can't resell this right?" I am sorry, but I don't believe that is my problem and I am sure it may be on the clearance rack and Walmart will make a nice profit.
I suggest Walmart be a bit kinder, with the new lovely #TJMaxx in Prairie Du Chien offering a wonderful, soft goods and array of specialty foods, Walmart is NO Longer the only retailer in town!!

Handyman True Value Hardware

Large store well laid out to find things. Be prepared to have to deal with tools and items in lock up it's the way things are.Help is average at best and attitudes are minimal. They will point in a direction and give an isle number bout as good as it gets. Prices are on the high side on everything so be prepared to shell out dollars on items. The location and size of the store is really all it has going for it. Parking is good and easy to get in and out of. Not a first choice by any means.

Best handyman hardware to come to. Everyone is always helpful and friendly. I called for sizes for my home filter and the worker by the name of Zack R picked up the phone. Not only did he help me, he went above and beyond. He went and looked on the floor for my sizes. He then looked in the back room for my sizes and then called another handyman hardware to check on sizes. Then had them reserve my sizes from their store. I appreciate him and people like him make the store what it is. Thank you Zack R for your help. Will definitely be coming back for my future needs.

Very friendly and helpful staff. The staff walking the isles are very knowledgeable  about the department they are in. Store is clean and plenty of close parking

One of the best hardware stores hands down. Impeccable customer service and unlike home Depot the people that work here actually DIY. So they're great at helping you with your projects

When I don't know what I'm doing they try their best to get me through, or started then go back if necessary. It's the Help center that makes them stand out. Wood cutting can be done at the Washington location. Keys on Lindbergh.

Harbor Freight Tools

I had the absolute best customer service I have had in I can’t tell you how many years. Like the kind that restores faith in humanity. Thank you Christine !! You went way above and beyond for me. I live in Wentzville  but will seriously drive to Watson every time I go to Harbor Freight. She is AMAZING!!!! She made a very chaotic hectic day ( week,month ) so much better and brighter! Thank you soooo much !!

the quality of the many of the tools are exceptional. I can say that most of them are on par with my Dewalt and Milwaukee tools, but at a much better price point.

Harbor Freight is a great store when it comes to sand paper, paint brushes, neoprene gloves, paint rollers, magnets, zip ties, razors, etc.  JUST do NOT buy the tools to use those disposable items on.

They sell junk tools, Pittsburgh, Chicago, all these cheap JUNK.  My X used to build these big elaborate dolls houses for people, and she was up there with me one day and saw this smaller sized table top circular saw.  She used it for 3 days and it started smoking.  It smoked more than Chong's last bong rip.

She wasn't cutting lumber, 2X4's, or thin plywood, she was cutting up match sticks to use as the fence post to the white picket fence for a lady.

I was looking for a metric tap and die set for a larger bolt and nut.

I couldn't find the correct size at either Lowes or Home Depot, but one of my local Harbor Freight carried just what I needed.

My son is very impressed with this store. Their prices and quality products will keep you in business!

Bathrooms are very dirty. It's hard to find help when you do they say it's not my department.  There shelf's are usually not stocked. The shelf price is usually not the price it rings up at the checkout.  I brought this up with a manager a few months ago.  He actually told me to take a picture of the shelf price. That way, they could change the price at the checkout. So I asked him to repeat what he said. I was shocked and had to make sure I heard him correctly.

I have had good experiences shopping at Walmart they need more associates walking the floors associates are usually friendly and helpful I do not mind the self check out . Most staff are very knowledgeable to where a product is at thank you Walmart for all you do and charities you donate to

Spent 2 hrs picking up groceries. Asked several employees for help with locating product or for getting item down from top shelves.  Employees stated they were busy,Didn't know  or I should ask someone else
. When I finished shopping I went to check out and pay for my items i found long lines at both ends with self checkouts. Half of the other checkouts were taped off and said they were closed. I went into one that had 4 employees standing in front of it talking. One of the ladies said. "We are not opening any registers tonight. You have to self check."
At that point I had had enough. I left the cart sitting there and walked out.
What happened to.opening a register if more than 3 people were waiting?
I went to HyVee and purchased my items. Everyone there was happy to help me.

Put in more self check out lanes. Love doing the work your staff should be doing. Have to locate my own stuff. Have to price check it. Then have to check it out and bag it. Then I may even have to be loss prevention and show you my receipt for my items. What next? Do you need help cleaning the toilets? Sure looks like it.

Also, why are your staff reaching over to the screens and tapping the 5 star review? It has happened to me several times, I have seen others do it and that is just dishonest. Is corporate instructing them to do it?

Just bought $140 worth of stuff and there was only one employee manning a check out lane at a busy time of day. I spotted more than a few handicapped and elderly people who could really use a personal checkout experience. Then there multiple teenage employees watching the us all do self checkout. Seriously? What a horrible position you are putting them in! I will not be back.

Westlake Ace Hardware

Reggie would not take a return, on a couple of PVC fittings because they were from a different Ace location. I asked to speak to a manager, he said he was the manager then told me to get out. Guess that's the best customer service you guys can manage, hang in there.

Westlake Ace is what you expect a neighborhood hardware store to be. Very friendly, professional, and helpful staff, reasonable prices, and they always seem to have what I need. Hard to ask for more, especially when the free parking is right outside and just off the street.

You Need It - They Got It! And they'll go that extra THREE MILES to serve you (including giving you a jump-start if your car goes ☠️!)

I used to go here all the time when I lived near by. I was disappointed in the selection of cleaning supplies. They used to have things that were hard to find. Like formbys & spic & span powder. They're no longer carrying these items

Went in for a saw that says I can pick up today on Ace’s website. I asked an employee for help finding it, he was gone for 2 minutes and said he they didn’t have it. I told him it says I can pick up today if I purchased online, he walked away for another minute to check “the cage”.. why wouldn’t you check that the first time? He again told me he can’t find it and they must not have it.  Won’t go back.

Best hardware stores around,you can always get help,will answer questions and go the extra mile. I miss these stores,wish there was more of them. I went to 2 big box places and wanted keys for my 9 year old grandaughter. She wanted  princess and hello kitty and the gentleman cut them and made her day. I couldnt thank him enough. Ah the good old days of customer service and helpful  employees!

The store is BIG and clean and it’s got a lot of things but you can’t find help to find anything unless you walk all the way back up front of the store and wait in line for the cashier to help you and then he doesn’t always know where anything is, I can recommend this place but hopefully you know exactly where to go in the store and the exact name of the items you’re looking for, otherwise you could walk miles back-and-forth because there is no one else to be had except the cashier.

Carmelita was extremely helpful when I called asking about a warranty repair on my Ego blower.

Rather than just say, "We don't do that" or "Call Ego" she had several suggestions.

Turns out, Ego had given me some bad information by telling me to bring it to Lowes where they provided no help.

The answer is to bring Ego products, and others, for repair to Ready Repair on North Warson Road.

More stores should have nice, caring people like Carmelita working for them!

Good luck trying to get these people to answer their phone. Called three times today to ask about a particular Stihl trimmer, was put on hold three times and finally got someone after waiting ten minutes on the third try. That person was helpful but please try and do better with the phone. Thanks

Great prices, but I arrived at the store right at opening to pick up an order and have something cut to size (a service shown online and confirmed available the day before) and the woman called up to assist me was really unhappy to help, as was any other staff member. Everyone seemed frazzled, bothered, and uninterested. Had I not already bought my items I would have walked out.

How you claim to be open on Sundays at 9am to 6am. Yet I have arrived and the doors are locked, lights are off. I’m happy I didn’t place an order online and try to pick it up or something. They open whenever they feel like here.

Always has what I need at a good price. Not everything may be professional grade but almost everything is priced appropriately and if it is something you need or will be an occasional home use most of their items can not be beat. Their tool boxes are hands done the best boxes for the prices.

Some staff was amazing and helpful very blunt and not giving to cares about anyting and let you know that they did not want you bothering them and that's to say some of them were very helpful however I believe they should definitely do a check on the rude atmosphere that they're borderline harvesting is a new millennial type get out of my way I don't want to be here even though I'm at work and getting paid

I love  Harbor freight Low prices and quality  stuff..
I have a  Harbor freight  generator  4500 watt  unit that' has a low  decibel  output..That dosen't  disturb my neighbors  during  operation..and is very  fuel efficient...running  13 hours  on a tank of  gas ... I run it  every day  with  no problems......I have  used  Harbor freight  generator's  for years. And would  always get  another one  if I  needed it...

I visited today and Ashlyn was so helpful. I was in a rush and had multiple questions. While taking orders at the register she was able to verbally direct me to each correct aisle of every item I asked about. She was very friendly with me, the guest she was checking out and in a good mood. She even checked to made sure I found what I was looking for. This location is always, clean, organized, in stock and friendly. I have spent over 1k in the last year alone. I will continue  to make this my go to store. Ashlyn and the employees should definitely be recognized for this.

Heavy Duty Tools Inc

Ace Hardware - Havana

Great and polite workers, good inventory. Not sure who is in charge of upkeep of the property but the grass is always ridiculous and rarely mowed. Not sure if they actually own the property or just rent, but it's a bad look for being downtown. The front of the building was just redone and is probably the nicest looking building downtown, but out back the grass by the sidewalks is horrendous...

Ace staff is always so helpful and kind, they always come through and go above and beyond for my Girl Scout Troop 6164 to help our crafting and planting projects!

Had to take the stars down from 5 to 3. Charged $15 for the same item for $10 at the local farm store. Knowledgeable folks. Great to have a place in town that offers products and services they do.

It’s great to have a nice hardware store locally with such a wide selection! The garden center is amazing in spring, summer and fall.

I've always been able to find what I need. The staff members are helpful when I'm looking for something. Prices are good. I'll continue to go back.

I think this Walmart is very clean one, stuff are nicely arranged, parking is clean, police is there to make sure safety, people are nice

They do not honor the posted price of items.   Make up their own price.   Manager is a chicken.   Sends out her employees to talk.  She won’t come out of her office 🐥. Last time I shop at Walmart.   Rude staff

Did a pickup and pulled into a pickup spot to only notice multiple cars parked in the pick-up spots to be used for other than what they are intended for.  Hanging out, parking to run into the store and who knows what else.  The store employees were great, but I worried about their safety in the lots.

The same employee has harassed my family and I consistently. There's been times where they stop us on the way out instead of the lighter skinned people. They've made my daughters cry because they feel like criminals. I have called them out on this as well as racist and they don't care what I say because they know there's never repercussions.
On another occasion they've snatched my receipt and looked through each bagged item and counted everything. I watch them let these other people (white in case you're actually confused by this.) When I ask why he laughs it off. I've called several times and made formal complaints but no it's still going on. I wish I could get to another location but it's difficult. Thank you for your time. Please do better with the racist at the exit door.

Update: My preferred Walmart in the metro. The parking lot can be a little tricky. I usually come in from the north side from the roundabout.

I am rarely disappointed with the selection.

Pretty busy Walmart, but usually the one I go to.

I was looking for cork flour and husks to make tamales! Found what I needed. Staff is usually helpful and the place is typically clean.

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