Shell

I have used their car wash for 2 years and it does a great job as it is touchless so no worries about scratches. So now I got their new EverWash app and purchased the top monthly package so I can keep my Jeep Cherokee looking new all month long :)

Tried to get air for tire… put 4 Quarters in…. Machine didn’t work… gas station owner told me it works fine and I shoulda put the quarters in properly! Well they are the only ones in Iowa who Charge for air!! Meanest Clerk or owner whatever she is Ever!

The car wash is severely bad. The building looks like it was abandoned. I used the car wash today and it did not live up to today's car wash standards in fact if I could get my money back I would.

Can't read screans at pumps to pay. Air pump machine has been broken for months. Staff acts miserable. Worst gas station in West DesMonies.

Flying J Travel Center

First time to stop for the night at this location. Pretty clean place has great & clean amenities for truckers. There’s laundry and huge tv room. Oh even their shower rooms are huge! Two thumbs up!

Good for a fuel and DEF fill up.
Lot is always crowded because it is very small and hard to enter and exit. Lacks signage for entry and exit.

Can't tell you how the showers are but the restrooms were clean, staff was friendly and pumps were decent. Quite a few spots around 1600 when I parked up, and to the people saying it's tight here you obviously haven't been to many tight areas. Good amount of reserved spots so if you are in a pinch I'm sure you can bite the bullet and grab many of the open reservation spots (about 2200 and I see 10 open)

This was a nice place with reasonably clean facilities. They have a diner, arcade, large store, restrooms and other amenities that come in handy while traveling. The parking lot was spacious with a separate section for trucks. The store manager didn't seem to pleased about me taking photos though. I don't know why though, there is nothing to hide.

Overall experience was good. But something wrong with the shower water system. I set up my shower water temperature to cold but it was changing frequently sometime hot 🥵 something cold 🥶. It can give you some burn marks be careful

Everyone at Bratz Shell is professional and courteous. Everything they have done for us has been 100% with no return visits. Bratz has been in business for many years and always been the place for tires, fuel, mechanical repairs. You won't be disappointed!

Kindness means a lot, especially when it is 7° outside and your van is overheating, you have children with you and can't go on.

The service station staff wasted no time diagnosing the van. It couldn't be fixed.

They would not take payment.

So grateful to them.

Great Service! A full Service Gas station that not only will pump your gas, but still washes windows, checks air in your tires. All the employees are very kind and helpful. They offer a full line of Automotive Servicing from tire repairs to brakes, exhaust and oil changes.
Another local family owned business that treats you like your family and not just another number.

Excellent station for a medium sized town. Have 24 hour towing on the cheap. Full service repair shop. I went there to get a tire fixed and needed 5 New lug nuts. Cost $25.00.

While shopping the Southern Iowa Junk Jaunt our battery died. They  came quickly to help and got us back shopping in no time. Awesome service.

Not only are the people here rude but you will pay at the minimum $5 more for every single item in this store. I don't know how to get away with price gouging but they are. From gas to chips to nicotine products everything is overpriced in this gas statio. please shut it down @shell

Absolutely disgusting inside with poorly stocked coffee and dirty coffee machines and supplies. I walked out, leaving my gross looking coffee behind. Only good thing was a lot of pumps to conveniently get gas.

If I could give this place, zero stars, I would. I literally live in the area and I needed something from the gas station, which simply says open 24 hours seven days a week. I get to the gas station. There is absolutely no way to get a hold of anybody in the gas station. I tried calling the phone number on the glass a gentleman answers the phone. Sounds like he’s sleeping in the back and says That I’m not able to get anything right now. Please change the information on the window because you are not open 24 hours and the person who is charge and working overnight needs to be written up or replaced.

This place is a joke can't wait for the 7-Eleven to open up down the street ! I don't know why but these guys are always trying to steal my change after my purchases

My card was scammed here! I went in the store and used my card, with my pin #.   I bought $49 worth of gas  and got charged $124.79!!! Of course,  no one there knows nothing. I'm disputing this with my bank, but in the mean time, they have my money! I think it's someone in the store because I WENT TO THE REGISTER! I'm not letting this drop.

I only used the car wash.  I never would have if I'd known it was $20!  First time through, I wasn't paying much attention because I was still in shock about the price, WITH ABSOLUTELY NO OPTIONS ON WHAT KIND OF WASH, and I neglected to put the car in neutral.  It rolled me through in a minute and the only part of my car that even got wet was my back window.  I went inside where the gentleman did give me a code for a free wash and instructions.  Second time through the car got washed, but not well. I will NOT be back for any services at this location.
I usually was my car at "DIY" washes, and can wash it 4 times for what this cost.
Lesson learned.

Customer service is good. My complaint was handled immediately. However, the carwash is not worth $20 at all. After two washes (1 given for free by the lady upfront) my car was still not fully cleaned. Also this carwash used to have 3 options.. now you are forced to buy a $20 carwash which is honestly robbery. Won’t be returning for a wash here.

Usually the best prices in the area. Very fair. I appreciate it.

I have no issues with the store, but that car wash was awful for $20. My car barely looks better than before it was washed.  What a ripoff!

Super clean, safe & great pricing for fuel.

There not always open 24/7 the lights are normally off around 12:00 am. still wouldn’t let me in at all even after I wrote this review the guy wouldn’t let me in this place needs to be shut down until you find people who can do there job

What I love about this gas station is the car wash, We bought an annual car wash card and we wash our car daily with less than $1 a day what a deal go check

I have been going to this gas station almost daily to buy Red Bull and cigarettes for the last two years. I have purchased cigarettes from Miss Georgie SO MANY times over these last two years..  today I went in to buy cigarettes as usual, handed my ID over and Miss Georgie refused to sell me cigarettes, four packs of them to be exact. I am 28 years old, I have been buying cigarettes for many many years. I have never ever ever been refused cigarettes as long as I show my ID. I had to go out of my way and drive all the way down the street to the next gas station to purchase said cigarettes, because Miss Georgie refused to sell them to me!
Won’t be coming back to this gas station any more!

Adding to the bad reviews. I bought the buy two get 1 free car wash. The day I bought it the printer didn’t work so I had to go inside and get the tickets. The man and lady said it’s 30 days to expire but don’t worry come in if you don’t use them and we will accommodate you. It’s literally rained all month. They are a few days expired so I go in to get them reactivated. The women was so rude and disrespectful, talking over me, making me look like I’m a liar! Made me feel like  I’m trying to get something for free??? Listen I paid for them! I don’t understand why she wouldn’t just give me a ticket and thank me for my loyalty! Or talk me into another $80 card! Bad service! You should never treat a patron like this. Owner… she is not good for business!

DO NOT use the car wash if you plan to get a package. Twice and it’s been out of receipt tape so you won’t get a code to cash in the other washes paid for. The first time the cashier gave me codes (younger) but said they all expire in a month so that was a waste but at least I got some of the washes. The second time, different cashier (senior woman), wouldn’t give me anything and told me to speak to a manager who I can’t get a hold of after many attempts.

Great location. That's the only good thing. The pumps are very old and are set up in a way that certain card users have to go inside and pay with the clerk. It's almost like forcing shoppers to browse the convenience store or maybe it's a debit card scam. There are many other reputable stations a quarter mile down the road.

Very nice and helpful even the security guy is really nice and keeps ppl from bothering costumers for money and stuff

It's a okay store  but it needs better customer service just left their cashier didn't know exact change was supposed to be given

Scratch tickets always losers employees are better than the esco bars

They won’t take credit card, disable credit reader on the pump, and attendant will say it’s your card. Bs because I use that card at the next gas station just fine.

This car wash damaged my car and the manager is keep telling me his insurance company will contact and he doesn’t want to provide me his insurance policy. I’m going to get a police report and suit them and will also file a report Better Business Bureau (BBB). I have given them enough time (more than 15 days). The corporate (Shell oil company) told me it’s privately owned.

This gas station everything is cheap Good customer service especially the woman's they are good customer service

Friendly staff, clean store! Good gas prices.

Awful experience walking in to this store, there were 3 cashiers talking in their language not acknowledging customers walking in or in line.  When I’m about to pay the cashier walks away without saying anything until I say hello I’m ready to pay then after a second cashier with the worst attitude not even saying please just giving orders tells me to go to the other side of the corner, he gets mad and tells me give me $2 when my drink was less then $2. I don’t know what he thinks treating woman like this he needs to remember we in a free country where you treat people equality.

Showed up “open 24 hours” and was not. Apparently closes at midnight.. Air Pump was cut. Dude working just stared at everyone while he was counting his drawer instead of acknowledging us customers to let us know they were closed.

On the bright side, you can definitely purchase a tire plug here.

All pumps stopped at 11:40pm on a Monday night - you can’t even pay with a card. Why?? Ridiculous.

Why in the world would you not post, NO EBT at the door vs waiting until we get to the counter🤬

This place has the worst car wash!!!! I paid $15 and my car looks exactly the same when I came out of there. Don’t waste your money.

Went in to buy a pack of cigarettes ,and the lady (Tesga) was so incompetent. She didn't know how to use a Marlboro app coupon.
Been in 6 stats with this app with no problems.
No, she is just incompetent. Sucks ill never come here again.

Best gas around.  It last a lot longer than any other. The convenience store has a wade selection of snacks for on the road.  Great prices & sometimes free stuff:)

can’t pay at pump with my debit card, so i go inside to pay. i try inserting my chip, it doesn’t work. weird. she tells me to tap, but i don’t have tap. so i think “swiping my card will have to do then!”. the machine instructs me to swipe, i do, and….”sorry we don’t accept swipe” what? the machine says it’s fine? “nope no swipe” so how am i supposed to pay? how are people without chip or tap supposed to pay?

Racism, allowing people to pump gas while smoking fire light cigarettes 🚬, it’s like it’s being handled by their own type of race . Always a mess and never in any order

The cashiers are always quick and efficient. They do not fake smile. The station is clean and well- maintained, though it is rather old. The gas is quality and they accept my Kroger gas points!

Don’t go to this place. They steal money off your card by over charging you then tell you to complain to the bank to get it back. They took my last 20 bucks for food the next day. I went and argued with the attendant who put me on the phone with the owner and he refused to give my money back. I REPEAT DO NOT GO TO THIS GAS STATION. I honestly hope they go out of business.

This location is almost always cheaper than others in this area.

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