The Home Depot

Best customer service experience! Elisa did above and beyond for me, showed empathy to my situation, took ownership and did a follow up. She tried several ways to find a solution for me and made sure I got my order after having a hard time placing it as a will call in the store. She even came with some help to help me load my items to my car , and  offered a hug which I really needed. Elisa, thank you for taking the extra mile for me. I want to express my thank you to Sophia too. She shared tips based on personal experiences, provided needed information on tool rental and showed empathy. Thank you Sophia for the water bottle. I truly needed that in that moment.

DO NOT BUY CHRISTMAS TREES HERE. For the past two years I’ve gotten a tree here and I’ve watered them immediately after getting them home and they are already dead and don’t take water. None of the trees are watered at Home Depot it’s very obvious, will not make this mistake again

The paint employees at this store were very helpful and friendly. The line was very long but the two employees worked very quickly and got through it while answering all my questions. Would rate 5 stars but manager Isa was rude to the employees and customers while I was there and it was a bit off putting. She very loudly yelled at them and told them they should be in the isles stocking shelves when there was a very long line and only 2 of them there. A little embarrassing and feel bad for the employees. 2 stars for Isa, 5 for employees.

Terrible coordination with 3rd parties they work with. I have ordered a garage opener and they have lost the order for more than a month. I had dozen calls with their staffs and the 3rd party installer. The 3rd party installer company never picks a call and all calls go to voice mail straight. After 6 times no responses after voicemail I started wondering if that company exists at all. Homedepot did nothing but telling me that they will have someone contact the installer and call me back, then there was no follow up- which happened 5 times straight. I spoke two store managers for another five times and nothing got escalated and no one followed as they promised they would. I asked the order status or tracking number to see if the part was actually delivered to the installer. HD says they don’t know it. What kind of customer service is this? They just sold a part that nobody know where it is and had me pay $$$ without any deliverable.

The delivery company HD uses is awful! It's such a nightmare, they are ridiculous. They stole my fridge which I requested to move to the garage WITHOUT MY CONSENT. They also did not install my new fridge. I had to hire a professional plumber to do it and pay extra money on the top of what I paid. The store manager at Boulder was very helpful and nice to interfere and resolve the issue. If you wanna buy from Home Depot, just pick it up. Don't use their delivery service.

Walmart Supercenter

When an employee yells at you for their mistake, it's beyond ridiculous. I wish I'd asked the employees name but I was actually scared. She slammed my bag of dog food in my car door after she shoved it in the back of my car in grocery pick up and then yelled that my dog food was stuck in the door! She shoved it back in and very harshly slammed my door and said now I'm done! Today, she made my elderly mother cry by calling her a fraud. This is unacceptable. All I know, is the lady who "helped" me had long reddish hair and looked to be in her mid 40's to 50's. My mother said the woman who called her a fraud and wouldn't give her her groceries had red hair. There is another woman who works in the pickup with short reddish hair who is amazing! Ive given her several 5* reviews. But with the hostile experiences increasing, something really needs to be done about these bad apples.

One of the better Walmarts in the area. It’s a big store and has a large selection of products and food. Their self-checkout section is the best I’ve ever seen in a Walmart….it probably has about 30 stations and they’re easy to use and have a large space to put your bags.
Only complaint is still the produce, it is just not very fresh but also it’s Colorado so I don’t know how much better it could be.

I am disgusted with the work ethic the Walmart staff has. This is not the first time something has happened. I was standing in the baby aisle for over 30 minutes waiting for an associate to come with keys to help me. I am tired of this. I didn't get what I needed because I was so frustrated with the employees. My fiance went to find someone to help us and told her he had to call someone on the radio who had keys. This is getting very old. I don't ever know why people's work ethic is so terrible. I would be ashamed To be working for a company like Walmart

This store, and WalMart as a whole, have become a complete joke. You can have 10 employees wondering around the self checkout area doing little to nothing, but can't put half of them on cash registers.  And when we do your job for you the system only works about half way. Give us a 10% discount or have employees actually do something helpful and productive.

Everything went good.  Found what I needed quick.  I'm disabled.  And a lot of things I couldn't reach a few things.  And customers and employees helped me.
But the self checkout kills my arms and back.   Can I get workman's comp. For being injured? Lol

Amazing service most of the time, except with pharmacy. There is one worker whose attitude brings me and my family down, by the name of Karen, usually working later in the day. Every time we have been at pharmacy she has been rude and downright ignores customers attempts at conversation.As someone who struggles with mental health issues, going to get a prescription for depression and being met with that attitude makes my experience at this Wal-Mart completely not worth it!!! She is a worker dealing with people with a whole spectrum of health problems. Being rude like that is completely inappropriate for the line of work she is in.

I waited for 20 minutes  For somebody to come with THE KEY For  the accessories in the automotive area The store is always a mess I arrived 4 minutes past the cut off time for  returnsWhich is fine but the nightmanager was rudeAs as I was leaving the young man that knew I needed  the key Track me down so I went back in and got what I needed The young lady that worked in electronics that  Went out of her way to help I appreciate that. Nightmanager    Could you please try to manage your rudeness And maybe you could manage to pick up a few items off the floor. There's always plenty of it

Well stocked, very clean.  Helpful associates . Update 11/8/23
Two lanes with very slow associates ringing up customers.  Yet they have 10 self service lanes with three associates watching customers. Now they are going to start hitting self service customers with a convenience charge when you check yourself out. I will not be giving Walmart any free labor and then be charged for it.

Walmart is as always.  Walmart. Lots of choices, lots of people.  For  Saturday before Christmas the store wasn't too crowded though the parking lot said otherwise.  It  is still offering a good selection of merchandise.  Electronics had several empty spots where once there had been other choices. Personally I prefer the cedar falls store for some of the items I buy.  You will find some differences in the two stores.  As always you have choice and/or preference.

Stopping by Walmart I needed to pick up a few tools. The tools I needed was hanging up in a locked cabinet. What I likes was now Walmart has to seems to be a call button in front of the glass case which I of course hit the button and a employee showed and asked me what I needed in less than 30 seconds. Making it so so so much better than it was before. I use to have to search for someone and if couldn't find anyone I have to have someone page over the loud speaker for help and then I still  had to wait at times to long and would be disappointed n some times wouldn't even get what I needed cause the wait was ridiculous. But this time was very quick and the person seemed very helpful and walked me over to find the other items I needed it was most definitely a better shopping experience that got me in and out and on my way two thumbs up Walmart keep up the customer friendly services

Amana Furniture & Clock Shop

Beautiful furniture. The pieces look like they will last generations. Friendly staff welcomed my request to take photos, open drawers to examine the construction and crawl around on the floor to see how the pieces were constructed. The modern spins on the grandfather clock were some of my favorites.
Don't miss seeing the workshop where all the furniture is hand built.

I enjoyed walking the Amana Furniture & Clock Shop. It’s definitely interesting to explore all sorts of uniquely handcrafted furniture made in the Amanas.

We had been through a few years ago and this was a must return shop for us when we came back.  Each piece is built by a single craftsman who signs it when complete.  You can watch the woodworking shop in action.  Stunning furniture of beautiful wood.  These are legacy pieces.

Some of the most beautiful and well crafted furniture you will find anywhere.   Beautiful woods and traditional as well as contemporary designs.  Craftsmen can be observed off the showroom building what you are seeing on display.  Prices are comencetate with the quality and craftsmanship you get.

one of my most favorite places to visit in the amanas some of the most unique wood furniture anywhere, my favorite is the cuckoo clocks

The cash register price is most of the time higher than the price on the shelf. Everytime I go now I have to take photos of the price just to know how much it is since it's a different price at the cash register. Recently I bought these items and when I got to the register they were a higher price and I forgot about the photos I took because I was in a hurry. I am not sure why Walmart overcharges people and no one works there seem to care. I always have to show them the photos to lower the price.

Employees are helpful & friendly. The fact that they never have a register open is absolutely ridiculous.
Who wants to use self-checkout with no counter space for a cart full of groceries it's confusing and not right!

What does it say at the bottom of every receipt?
"Low prices that you can trust" not anymore! Watch prices as they slowly rise.
Sam Walton would've never put his customers last.

This particular Wal Mart is always clean and organized. As I'm sure everyone says...I wish there were more cashier's at busy times.  I don't work there so I hate doing self checkout. Service desk employees are awesome. Cashier's could use proper training or refresher training sometimes but most of them are also on point. Overall this Wal Mart is ten times better than some others I have been through in life.

I waited over 45 minutes and never got my pick up order.  It’s always a 20 minute minimum wait at this store.  After 45 minutes of waiting I left and asked online to cancel the order got home and the order said it was picked up.  No one ever answered me on why I was waiting, called at least 10 times different numbers and got no answer.

Always busy/crowded, very long lines, self checkout only, rude people and employees. last time I will step inside a Walmart. Thank god for ONLINE pickup & delivery. I’d rather go to target for a much pleasant shopping experience.

One of the best and cleanest Wal Mart. The fresh  fruits and veggies were well stocked. There's workers there always keeping everything all neat and clean. The deli customer service was very nice, friendly, and courteous.

Love this store.

Well stocked store,didn't have many checkouts open

I would have given five stars, however the guy at the door stopped me and I don't have time for that because I don't steal. Thankfully my dog who works back in electronics told them not to do it again. Therefore the next day that I visited they did not stop us so they are learning thank goodness.

Very rude walmart employees that blocked instore shoppers. Hopefully management will address the problem.

This Walmart have a lack of seriousness as it relates to the handling of clients equipment and or the service provided. There is no quality control inspections done after work there. I advise anyone that receives work to do a pre-trip inspection. After finishing up my inspection after having four Goodyear tires installed, I noticed that they had scratched my rims really badly with the crowbar. They also tried to play on my intelligence and tell me that I was missing a lug nut that I know for certain I was not missing. After leaving AutoZone by a $5 lug nut, I had to return to Walmart and tell them they broke my valve stem. I didn't have any problems getting that fixed after I advise them that I had already left a complaint and I will be leaving another one and I also voice my concerns with the manager on duty Saturday morning named Tammy. Those employees affect the integrity of Walmart and is subsidiaries the way my car was handled. The tires alone were $1,000 so I became really frustrated to see how they had scratched my rim up. The lack of care and the lack of professionalism that the employees at the tire center possess Saturday and Friday morning is ridiculous. Both mornings I I greeted the employees and received no answers like I was speaking to myself. Then after 15 to 20 minutes of waiting to tell them that I have a schedule appointment for tire installation there still was no greeting. It almost felt as if I was bothering them! I'm never going back I just needed my tires installed. I have had several experiences that's why I had my tires mailed to my house because previously I had the tires mailed to the store and couldn't even get the tires because of some release that they need, even though the tires were paid for online and I had receipt with me. I usually don't leave reviews but because this is Walmart and I have been doing business with them for several years, it deserves a review. I also made a complaint with Walmart corporation and is waiting a response. More photos available upon request

Joy in electronics doesn't need to work in customer service she lacks any kindness , friendliness , or helpfulness .
Dear Manager please watch her behavior on video, she is a disgrace to your company on 12-18-2023 at 9 pm. She said i don't like customers like you and told me to go ring up front even though I was already told to wait for her to be done with another customer.  Why she told me to wait and then leave is example of her not wanting to work.  I would like you to resolve the issue.

Update 3-3-2023
I stopped at this location again, and it was a different experience.
The items were stocked, and checkout lines went fast.
The store changed the checkouts to more self checkout, and the other checkouts had 2 smaller checkouts instead of one.
The staff were very friendly.
It was still hard to find things since things were moved around, but a better experience.
I will shop earlier, it seems to be better then later in the day

Previous experience
I have been coming here for years, and every time I shop here, it gets worse. I think today really put the icing on the cake.
Walmart, in general, is a great place to shop. I have visited numerous Walmarts all over, and everyone is slightly different.
This particular one has lost my respect.
I'm trying to shop here, and several areas are empty. This is not covid. It happened before Covid and still happens every week.
I can say items were hard to find
I can say they didn't have them
I can say three high school boys were using electric carts like Mario cart, and you could hear them throughout the store. Also, not one manager did one thing to stop it.
I can say the lines were very long.
I can say a lot of things happened today.
But I will say that when high school boys are running carts laughing through the store and no one does anything that tells me management doesn't care or doesn't want to lose business.
The carts are for elderly or people who can not walk the store for health issues. They depend on it or they can't shop.
I will say that there are two walmarts not far away that I will shop from now on.

Thank you to the workers who did help find things since things were moved around. I really appreciate the kindness and help. If it wasn't for the staff helping, it would have been 1 star.

Wal-Mart saves Christmas dinner, or do they? I will let you decide. I placed a Wal-Mart online order five days in advance to insure the items I wanted where in stock and available so I could have a worry-free Christmas dinner this season. I am naturally planner and go through a lot of extreme efforts to ensure that my dinner is decided on and all the necessary ingredients is either in my house or in the Walmart order, to avoid extra unassay Christmas stress. The first thing to pop up to my attention on delivery day is that Wal-Mart was extra eager to deliver my items, so they sent them out before 10 am which is normally a huge plus right? Who does not love an early order? Well, this early order came with a price, I did not receive my hot rotisserie chicken. The star of my Christmas dinner! They agreed this was not acceptable and set out a refund for the extra fee for the order and then set up a new order for today between 5pm - 6pm and promised a chicken would be delivered. So on to put up my items, I was missing about six items from my order and added a pack of water I never ordered to my items. I called and they issued a refund for my missing items and a 10-dollar gift card to cover the price of the under 35-dollar order. Overall, my Christmas dinner though was not stress-free ordering, they have taken care to lessen my stress in a thoughtful and timely manner so I will say they deserve 5 stars. I may down grade if the chicken does not arrive today, but I do want to be a thoughtful and considerate customer and not tank their reviews for a time that is stressful for employees and customers alike. Hopefully the replacements will all arrive on time and the rest of my Christmas dinner will go off without a hitch! Fingers crossed that Santa gets his favorite fresh orange cookies this year! They have the rotisserie chicken available 10am - 4pm daily. So, it makes sense to get the order out before 10am for delivery and just put not in stock, right? So, if you want your order on time just chose 10am - 11am and add a hot rotisserie chicken to your order Iowa City Wal-Mart will make your order a priority to leave the store prior to 10am! and refund you for the chicken that is not in stock.   Extra take home from this? If you want your order to arrive on time, then place a 10am -11am order with a rotisserie chicken. That was the first time my order arrived at 10am on the dot! All my other orders where either right on the 11am dot or a little late. Seems like Chicken really causes all those Wal-Mart elves to get off the shelf and hustle this year. Remember to be kind to each other as Santa enters through the heart not the chimney!

Generally in a nice and serene environment in the city of Iowa city, be sure to get the best prices.

There were some very nice women working there, very helpful. Probably the best Walmart customer service anyone will ever get at any walmart, which admittedly is a low bar. It's like 5 African women  with headscarves running the whole store and everyone of them deserves a raise.

Lenoch & Cilek Ace Hardware

Call and asked what they had in stock in terms of key blanks to save myself a trip, was told they had what I wanted in stock, I got there they didn’t have it, they told me to go to the other store. The other store didn’t have it either so I spent an hour driving for no reason. Will not be returning.

Great local hardware shop, always have what I need and always well staffed with people willing and enthusiastic about helping you find what you came there for. Also best Milwaukee selection in town.

Good old fashion hardware store.  They cover alot of needs regarding home repair and fix it stuff.  Very helpful knowledgeable staff

They had what I needed for painting one of rooms.  Also there was a sale on paint samples which made it a lot more affordable to be able to find the perfect color to match our needs.  It took about 10-15 to get the samples mixed but after that we paid and were on our way.  We also were able to enjoy free and fresh popcorn while we waited. #FreePopcorn #Popcorn #Painting

I visited this store looking for a very obscure product that could not be found or ordered at Menard's, Lowe's, or Walmart: Cord to restring my blinds. Lenoch & Cilek has an exceptional choice of cord, string, and rope.

Upon entering the store, I was greeted and assisted immediately (but without any unwanted "hovering"). My child and I were walked to the correct aisle at my request and--miraculously!--presented with tight-woven, non-stretch, round cross-section, white, 5/32" valence cord. We paid and made it back to the car before my six-year-old had time to start touching things or disturbing displays.

Country Ace Hardware

Great Ace!

We spent the summer doing some local contract work and this was the perfect place to go for many supplies.

Truly a helpful staff, and knowledgeable staff!

Store is clean and well organized. I love the decor and small appliance section at the front of the store. Perfect place to browse while the husband searches for his tools!

I didn't think it was possible for me to love a store more than I love target but our local Ace here in Granby is top notch! I can absolutely always find the stuff I need and the stuff I probably didn't haha ! Cute selections for gifting and home decor!

OMG The 15th Annual Ladies Night! This was my first time attending! It was so exciting! It was so fun! It was so crazy and crowded but still fun! I will definitely go again! Wow!

This ace was so cool, I could spend hours in there! Definitely recommend stopping by, we got some goggles while up there, they have really cool Colorado souvenirs.

They're so nice and  always helpful!  I can't ever find what I'm looking for and in no time someone is offering to help me find it!  Love it!!

iit depends greatly on what day and time you get here but when you are early enough, the isles are stocked and the variation of products is pretty good. Isles were clean and organized today around 8am Saturday.. Coming at later times usually its crazy busy and the isles are picked over.
Today was a good day for qalmart shopping.

Didn't have what I needed. Seems like their not getting stuff to stock and prices are getting outrageous
10/17/23 check your meat before buying it found a slice in mine. Happy it's not freezer burnt or bad.
Walmart going to hell now I bought doughnuts with fuzz on them. Aka mold

Too bad this Walmart doesn't allow RV parking in an empty lot overnight when we spend $100 on food at night and then another $50 in the morning. Your loss

My first visit for an oil change today. I called yesterday and got in right away this morning. I chose the 34.88 job, which is the lowest price of 3 options.  I was asked if I wanted my air filter changed if it needed it. My initial thought was that they were going to " get" me on that filter whether I needed it or not. It took about 30 minutes to complete the job and they found my air filter didn't need replacing.  A mechanic is like your doctor, you dont want one that performs needless procedures. They checked my fluids, lights, turning signals and vacuumed my floors. Refilled my washer fluid at no extra charge. I am impressed and very happy with their service.  Thank you Walmart Automotive Dept!

Nice sized Walmart compared to our local one tones of clearance items. Could easily wonder for a few hours! The bathrooms were actually cleaned and kept on nice shape. Nice location on the edge of the highway auto center is a nice plus as well as huge outdoor and garden section. Grocery pickup is amazing and prompt as well

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