Target

How can you rate a store when after you spend your time search some product, counting on the fact that the offer is valid and after paying at the checkout they tell you that the offer has expired, and you will not get offer.
This is a violation of consumer rights!  Therefore, if such a policy is here, our family's purchases are over here.

I went to Starbucks today and I had this amazing girl to serve me and I asked her to create a special coffee for me and she did, now I have my own special order at Starbucks.  Her name Jessie!! Go for her and I believe Arrow is another girl their which was a really really nice to customers. 5 stars 👌🏻

My husband picking up my order for me went wonderfully!  I will do this again whenever I do not have time to go inside Target!  I even paid for it online, so he just had to go to Customer Service and get it and go!

Spent $5 in diesel to go buu a new pair of jeans. This is what greeted me. There is absolutely no excuse for a retail store to be in this disarray .

I'm never going to go back to that store again.

I waited 30 minutes at order pick up as everyone else was getting their orders, even cars that got there after me. I called the store to ask if there was something wrong with my order and they responded with “it can take up to 2 hours.” My order was only a few items and it had been ready since the day before. A car pulled up and immediately received their order. I asked the attendant if she had something for my space #5 where I was parked because people arriving after me have been getting their orders and she gave me an annoyed look. It’s possible my order was overlooked and I just wanted some help.

AT&T Store

I came into the Greenbrier store on 7/10 to check on my Apple Watch and ended up getting a new phone and Apple Watch. The atmosphere with the staff was great. Nik and K were great, they were friendly and very helpful with assisting me get a new phone and knowledgeable about all of the products. I'm happy I decided to stop by. Very friendly staff.

Khari at the greenbrier location assisted me with my phone settings after being told that I needed a new SIM card by an associate at the cascade location with out even looking at my phone or looking at me for that matter. I had to leave out of my area and drive 15 minutes to another locations just to get some cutomer service. Thank you khari for showing empathy and great customer service.

Nick and Kay blessed me today ! Helped me the best way and better , worked quickly , and very understanding! Best people to see if you need help !

Went into this store with a couple problems . They was all solved by the time I left . The store magnet I can’t remember his name but he’s the news one . He was very professional, he introduced himself very vibrant, educated and informing . He explained everything so well and helped me step by step answered all my 1000 question . The associate that opened my new account was great also still learning but in a positive way ! The vibe of the store was nice makes me want to go in more often to have they help if ever needed . I didn’t know about this store at all just was driven by and needed somethings r taken care of . Glad I stopped !!! I’ll be back

Overall 10/10
Manger 10/10
Associate 8/10

I Pay MY INTERNET BILL / BUT AFTER I GOT ANOTHER PHONE......I AM DISAPPOINTED  BECAUSE OF I CANNOT USED MY APP......
I DO NOT REMEMBER  MY PASSWORD.....CANNOT CREATE A NEW ONE...

Located right in middle of Lenox . Opposite side of macys. Indeed of the biggest and cleanest AT&T I have seen in the area. But services is little slow. It took me 30 mins to pickup online order because something was wrong with the system.

Absolutely without value. AT&T is a very good company with decent service overall, but the customer service in their Corporate stores in general, Lennox in particular are absolutely horrible!  Lots of people waiting, nobody helping, one employee was even lounging on the couch, relaxing and watching the football game. I got here at 2:00, it’s 3:30, I’m fed up.

I asked to speak with the manager. “She’s at lunch” when will she be back? “30-45 mins, I guess.”

WORTHLESS!

Leaving to try a franchise location

No issues with internet and was excited to have at&t join our commercial building. My 1 star comes from the mobility service and the sales rep Phillip Clark. I was very clear I was switching to AT&T to save money at my new business and that I only wanted 1 extra phone and line added. He proceeded to pressure me into getting 5 lines so I could get 4 free devices if I also turned in my perfectly fine iPhone 13. I called him with concerns about my bill multiple times during the return window. He kept mentioning credits and kept reassuring me things would balance out. He completely disregarded my need to save money, because next thing I know my bill is turned off and I’m told to pay $1400 for security deposits on all of these free devices. When I spoke to Phillip about this he said he couldn’t check this before and that I did in fact owe this due to my business age/credit. He was not involved to help me like I thought, he was involved to upsell me and this has done irrespirable damage to my finances. Terrible I am stuck in this contract because of all of these devices. Everyone else I spoke to at AT&T was shocked I was able to get these devices without prepaying but they hey couldn’t help me even with a payment plan.
0 stars and I will never recommend.

Ordered my phone over the phone on installment plan. Was not offered next up. When I called about upgrading my phone now 24 months later. The person for AT&T on the phone said they don't have to offer it and probably forgot. So you will just have to pay off your phone if you want to upgrade. not offering any resolution so the problem. Didn't care at all and pretty much said to bad to sad. This is the worst. I am a person that likes to upgrade and would have opted in right away. Thanks for making sure I move to a different company after this.

I called to see if they had an iPhone in stock before I traveled to the store. Not only was the person who answered the phone rude but they claimed they couldn’t give stock info over the phone. When I asked what would be my options if I came in to get the phone and they didn’t have it in stock and she said “ship it”. Complete waste of time!!!!

5 stars for this location I had a good experience overall . Very helpful reps and the manager was also really nice he came over to check on us and made sure the transaction went through smoothly .. I will be visiting this store from now on ..

I first asked my question to another ATT store.  I left puzzled and still had questions. AT&T Rep CH and Manager Stanley at the LENOX MALL AT&T went into research mide to find me the most cost-effective way to address my international phone coverage issues!
Yay CJ and Stanley--- you are well-versed in AT&T policies and plans. You two also researched until y’all found me a SOLUTION!
THAT AT&T LENOX STORE IS SOOO CLIENT-SAVVY.
Thank you guys!

Jean was an amazing help and made the experience easy and fun appreciate everyone at the store all super nice people!

I was greeted warmly when I approached the store and all of my needs were met as a result I purchased more services

CJ was exceptional and funny.  Great experience with him as the sales person

The worst experience I’ve ever had with any sales staff or manager.  I would recommend every person that is already an ATT member to not visit this store.   I would call the loyalty program at ATT.   They can do things the store can not and will not tell you about.   I will not go into detail but I will not step back into this store.   The sales rep changed her story and marked out what she marked on her notes at least three times.    Also allowed people she knew to come up while we were trying to ask questions and interrupt.    We went from supposedly leaving with a phone to getting a phone next day to waiting a week or two for a phone.  The manager also was totally incompetent to handle the situation.

Less than 1 star is not possible.

Unfortunately, the staff at this location provided me with the worst customer service story of my entire life.  If the events would have happened to someone else it would be ridiculously funny, however, the reality has turned into a complete mess.  I worked for 2 hours with one of the CSRs to come to an agreement to switch carriers to AT&T and buy two new phones.  The terms were discussed and my wife’s number was transferred to a new phone.  Three charges were made to a debit card of mine with no signature or paperwork.  Then after 2+ more hours of “setup” the CSR came and said that the numbers had changed and that they needed another $500 more than what was agreed upon.  I let them know that that was not what was discussed, and that I was not agreeing to that.  The CSR with the “manager” over his shoulder said that it was contingent on credit.  I showed them both that my credit was 775 and my wife’s was 802 with the credit bureaus and I had not consented to any credit checks hard or soft.  They then said they would refund the purchases AFTER changing my wife’s number to AT&T.  I told them that they would need to return service to my wife’s Verizon phone.  The “manager” said that we would have to go to Verizon for that.
After going to Verizon they informed us that service couldn’t be restored until AT&T released the number.  AT&T manager told us to call their customer service line.  The AT&T customer service said there was no line or account to release.  Went back to the AT&T store.  The manager would not help to resolve the issue.  After 2.25hrs on the phone with AT&T escalation, the account WAS created and dispositioned as a Business account wrongfully.  Turns out that business lines cannot be transferred for 3 business days.  The Escalation Team there communicated that if it was a personal line, it could be transferred. After admitting that there was no paper work, no business number, no business name (other than my wife’s name), and there had never been any calls made or received in the 2 hours lifespan of the number.  The AT&T call center apologized for the nightmare experience and gave up.
Seven hours, a dozen phone calls and $200+ in fees and a promise from the completely unhelpful “manager” to charge a $50 restocking fee, and the only thing that was accomplished was killing service to my wife’s phone and losing her number.  When I asked to make a complaint, the “manager” told us to call the same customer service line.  When I clarified that I wanted to speak to the General Manager of the store, the “manager” stated, “we don’t do that.”  I requested a card for the GM and her name and she just stared at the floor and said, “no.”  You really cant make this stuff up.  At no time was there ever an apology.  No “Sorry, but we messed up the terms.”  No “Sorry we messed up your phone and service.”  Wow.  I can’t say one way or another about AT&T as a carrier, but I would wouldn’t go in this store until well after significant changes are made.

Holy cow, I have never met a ruder sales associate than the big white dude that tried to ‘help’ me and my father at this store.

So basically we come in cause we got an email from ATT saying the prices of upgrading to iphone 15 and we both want to do it. We come in and the big white dude ‘helps’ me for like 2 mins before he immediately claims the email is expired even though its 6 days old and I keep asking for where expiration date is. Eventually after he is adamant in his position we call over manager and guess what the deal existed. Dude lied to our faces and then tried to be indignant and say ‘thanks for coming’ and walk away when we still hadn’t been helped. The manager, I think they lied to me who the manager is after reading the reviews it seems the real manager is a women and the person I spoke to was not. But anyways he was ok and covered for that moron but yeah horrible experience

tldr: manager is ok, but if your associate is the big white dude with crooked teeth then just walk out.

The associates and the managers here are all welcoming and knowleageable with the accessories and the phone features. I have Alex, Sandra and Karam assisted me from my trade-in down to the latest accessories of the Iphone15 and gave me a good deal on it. I also bought the AT&T screen protector where I have it lifetime warranty. :)

I also decided to upgrade my Airpods Pro in this store. All in all my experience was superb. I recommend this store since its also adjacent to a coffee shop.

Strange experience.  Came twice to pick up online order, but wasn't able to make it during lunch hour even though I was first in line.  Had to wait for someone to attend, however no one showed up.  All while only one sales person seemed busy.  Either hire more employees or ... don't offer pick up.  30-40 minutes should be plenty of time to pick up online merchandise.

Walmart Supercenter

I called up asking if they were truck friendly because I'm a trucker. They said yes, I was only able to stay one night, which I didn't. As long as I didn't litter and picked up after myself, I was able to stay. I had to park near the garden center. Easy way in and out. The lady I spoke to was friendly and helpful. She made sure I was able to come and get a few items.

This Walmart is a small location with only one entrance  but overall. The store was ok.

Yesterday was my birthday and I went to get dinner and a cake. My son needed white tees and I was looking for some to purchase. Last time he bought the wrong size, so we opened a pack to ensure it was the right size, it was not. That being said I went to open the large hoping it would fit. I knew for a fact that it would. A associate walked up behind me and very rudely told me to not open another package. Baffled I turned around as she looked me up and down. So I set the packaging down and told her the last time we bought the wrong size and I wanted to be certain it didn't happen again. She stated that that was not her problem and that it was mine! 😳 I asked her name and she asked what mine was, I told her and asked again and she refused. I asked for a manager and she told me to go find them. Another person approached, I was told management, but she was no help either. The lady as I went to leave bc I was getting no help then blew a kiss and waved goodbye. Then a third lady approaches and I explained why I was upset and told her I didn't appreciate the disrespect of the first lady and how she was instigating the situation while standing with her arms crossed and she says, I don't see anyone doing that. What are you talking about!? 😳😡 at this point I just leave. This is actually the short version. I won't ever be going back and this is not the last time I speak on this. I will be going further with this. Something must be done about this disrespectful and unprofessional behavior. Not to mention how embarrassing it was, but in front of my son as well. This was utterly ridiculous!!!!

It's hard to find someone to help you. The parking isn't a problem except when you have people parking in front of the store waiting for someone to walk out and load vehicles. The self checkouts half the time only accept cards. They should hire more cashiers!

This place is the best they normally have plenty of parking and plenty of the carts to ride in the ladies in the pharmacy are amazing and Mr Tom can't forget him. I love everything about this store.... Except for the self check out I ALWAYS find an employee

Steer clear of  location - Town Brookhaven. Staff is incredibly unprofessional and rude. Came in with a complicated situation (phone stolen out of state) and was met with frustration and attitude. Unfortunate that you come in as a customer seeking help and are made to feel like an inconvenience. Xavier initially seemed helpful, but seemed to quickly become frustrated with my questions. Be mindful, I was dealing with stolen property and an insurance claim and wanted to make sure I understood all of my options. My sister and I could tell he was getting frustrated with us.  At some point I suppose he felt he had exhausted his assistance with me and left me to look over my options. He told me if I need further help to ask one of the other employees. Bear in mind I am the only customer in the store  so this is not because they were busy. I initially did not mind this (although I felt he was rude) and I sat there and was going over what was explained to me and then walked over to one of the other two employees sitting at a table. because Xavier had left and gone to the back. Before helping me, Lee walked to the back to ask Xavier to fill her in. When she came back, it was clear she had made up her mind up about whatever they discussed and was rude from the very start. She was short with me and seemed annoyed that I asked her a question. I will say that again, one question. I wanted to confirm the price of the phone. That is it. My sister looked at me in disbelief and asked me if maybe we should just leave. I said that is probably best since it was clear these people seemed to be already done with the work day. I Mind  you the store was still open for another 40 minutes. As soon as I stood up to leave, Xavier came out with his backpack and practically left with us. I have never questioned whether I should change carriers, but after this experience, I definitely will.

Xavier was a great help setting up my account. Had a great experience, and he has a great wealth of knowledge on all the phone and services and saving me money on my bill. I will definitely recommend my friends and family to this location.

Good day I am not one to submit reviews however when someone goes beyond the call of duty or does a little of Xtra credit I must shine a light.

Ok right before the holiday I was about to leave town and dropped my phone. CRASH ...time for a new one.

I went to the nearest store i could fine- Brookhaven Located right outside of buckhead/ Chamblee ga.

It was pretty early and the store just opened. The gentleman who greeted me introduced himself as Xavier.
He advised me to take seat and or look around unless I was ready for help.

Ready for help I grabbed the opportunity. I know I wanted the same phone Updated version and I knew I wanted a different color I settled on the flip five. Xavier asked me why i'd like the phone at first I thought he was trying to change my mind but he actually was truly curious. On why i'd like the phone and why I was going to stay with it? I told him all the great advantages about it being small , able to fit in a small purse,  I was able to actually keep it in small places all the cosmetic & girlie reasons .  He did acknowledge all that was good and true . He also Impressed me by his knowledge of the phones features  and his willingness to help me find the best phone for my needs. He was patient and took the time to answer all my questions & compare along the other's. I never felt rushed or pressured to make a purchase.  the entire experience was enjoyable and stress-free. I highly recommend this store but most importantly mr.
xavier
Our  Conversation ended up being kind of like a training session, a free training session in which I  actually I learned so much about this small and mighty phone for no cost

As time progressed the rest of the staff continue to come into the The store along with customers. I noticed that every customer was handled delicately and greeted with a smile. I also noticed all the other sales reps would  lean on Xavier for  advice & direction. WOW I wasn't being helped  by just a regular retail rap. He was actually the store manager (LUCKY ME) Which I found a little bit unusual i assume some managers sometimes don't want to work the floors. They more or less like to be hidden in the back and just take care of administrative worker, write ups but not Xavier, he was right in there in the thick of things keep in mind.
Btw I have to say this as well I didn't pick up on it because there was no need no need to. But Xavier is also bilingual, so he was caring for me &  multi tasking with helping another couple that came in who needed some hand holding in their native tongue of spanish .

I can go on & on about my experience. I just wanted to say I hope this review helped someone sometimes it's good to go small because good things come in small packages and second. Don't judge a book by its cover b/c it can end up being a pretty good & interesting book

There are two different stores a mile up and down the road. GO THERE. So my partner and I tried to sign up at this location and they messed my name, my email, my address, my partners phone number and worst of all they SCAMMED ME into paying for another phone line. Because they messed up so many different aspects of the process I couldn’t see my bill until it was days away from due. I went in a second time to this location to talk to someone else and gave him all my information again (including spelling out my name and email TWICE) and he said my account looked great and all I needed to do was register! Great! Perfect! So I went home and tried register and guess what? It didn’t work.

Went to another store and they fixed everything and told me that in order to get a bill credit I had to go back to the original store or call. I’m inclined to believe him because this store messed up so bad. So I go back to this scam site and they say ‘nope only on call!‘ so I call instore because I don’t trust them and neither should you.

Since June, we have been dealing with the absolute worst customer service ever encountered. When signing up for internet service, we were told by Xavier that we would receive a Visa rewards card as part of the current promotion and plan details. It has been several months of trying to track down this reward and the branch has not been helpful. Instead, they have me running around, knowing my current medical condition and not working towards resolving the issue and sending the rewards card we were promised. I visited the store at the 4 week mark, 6 week mark, and then a few more times since then to follow up. Rather than taking accountability and recalling what was promised and confirmed multiple times, the employees are acting like this was a misunderstanding from the customer's side. One of the managers apparently put in a ticket to escalate the matter, however we have not heard any updates and it has been nearly a month since then. Basically there is no resolution from their end and if you ask to speak with anyone in a higher position, they will tell you you can't. Very dissatisfied with the whole experience and would not recommend at&t to anyone I know looking for cable/internet service. Or if at&t is your only option, then go to a different branch location.

Anthony Vega awesome young man he was very knowledgeable very patient real attentive. He explained to me all the details on the latest iPhone 15 Pro Max I can guarantee he’s the top performer here I actually came to the store two times in one day and both times this guy was above awesome shout out to Anthony . Do you want a good salesman for Phone ? Go see him

I had a great experience at the local AT&T store. I needed a new iPhone, Zakiya was extremely helpful during the purchase process. She answered all of my questions and informed me of the accessories bundle promo, which I took advantage of. Friendly and polite staff.

Jada helped me, she was very patient, professional & knowledgeable about the plans & products. Alan was also helpful in answering additional support questions. My husband Remy & I will always visit this store for our telecom needs.

My husband and I went to our AT&T store to buy a new IPad.  We ended up buying 2 !!  One will be sent to me, but one was in stock.  Our sales person was Divante and he was excellent.
Divante not only set up our IPad, but he suggested ways to lower our current AT&T bill without sacrificing anything.
Allan, Assistant Mgr of the store came to help and he finished with the set-up.
Both Divante and Allan are so knowledgeable and very easy to work with. We would recommend going to the AT&T store on Sidney Marcus for anything you need.

Coming in the store, I was so distraught with customer service - had been on phone 4 hrs over 2 days- with no resolution.
Asa helped me with all problems. He is truly exceptional.  He helped me get a new data plan at a better price .  He was extremely knowledgeable about the phone and the plans, very friendly and patient with everyone.
Connie Melgaard

Definitely would not recommend for pick ups. The store is in a plaza with other stores and restaurants and people at those other places take up all the pickup parking spots. Forced to either go in and get your things or try to inconveniently park in the street for them to bring it to your car. Also guest service is a mess and understaffed. Lines are always long and wrapped around that small section

First time visiting this location and it was a very decent experience. Store was reasonably clean, shelves were stocked, and overall a very good experience compared to the Walmart in Duluth. A definite recommend if you are in the area.

The Chamblee GA Walmart is my favorite - it seems to get even better as time goes on. I don't especially like self-check-out but they have upgraded the process to make it quick and easy. Employees are very helpful, when and if needed.

This is a convenient location and I really dig the underground parking that helps you stay out of the rain, but as usual Walmart staff just leaves a lot to be a desired. I was trying to use a Visa gift card and they refused to even try to enter the number when the virtual card wouldn't work, even though I had just activated it. I should have just gone through the self checkout, which is a sad statement considering that's what cashiers are supposed to do, right, help you with your transaction?
Per usual, it's real hit or miss (more miss) whether you will find stuff on the shelves or not. All the standard Walmart cleanliness & organization problems are here too, in addition to staff unfriendliness. But it's better than some of the other WM in the city like Cleveland Avenue in East Point or Church Street in Decatur.

My God this store has a bit of everything. I was having a pleasant experience while shopping here today until I witnessed an old caucasian man completely disrespect 2 Walmart employees when they tried to aid him in his self check out..because he clearly did not know what he was doing.  The place was packed and the old man started rudely yelling out loud to the 2 employees who were only trying to help him. I feel I need to say that the 2 employees were not caucasian. I could not believe my ears. The old man almost brought me out of character when I heard him speak so ugly to the 2 workers. I must brag on the 2 workers. Eden, and Mohamed were super professional and after I told the old man he was out of line and to calm down, they calmly continued to help the man(can't say gentleman) even though the man was still a bit rude. You just don't see such professionalism any more. Great job Eden and Mohamed! After not shopping at Walmart for ages, I will be back to this store simply because I know you two work there.

I had a problem with one of my Galaxy 22 phones.  I had gone yo another AT&T store and was told to call 611.  I was on a call with 611 person who was very helpful but could not solve the problem.  I was told to go to an AT&T store.  I changed my visit to this store and as I was walking up to Emily and explaining my problem she took the phone and had it up and running quickly.   Sean and Emily were great and this will be my AT&T store now.

Emily is the sweetest most patient person ever ❤️ Such a welcoming attitude

Emily is so helpful! Amazing customer service and great patience, thank you for helping my dad and I!

Best AT&T store in atlanta. Staff is professional and friendly. Highly recommend!

Sean and Miczzy did a wonderful job of creating a friendly atmosphere. They were very attentive and worked to get me everything I needed and more, great work guys!

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