RNR Tire Express

So my wife and I went into to RNR Tire Express in Cedar Rapids Iowa a little over a month ago let's just say it was a terrible experience. I truly hope this business leaves our great city of Cedar Rapids for good. We called on the phone because we needed 4 brand news for our 2016 Chevy Traverse and they didn't have the Bridgestone Destination LE3's that we wanted, but they could finance us the LE2's and we were told only $50 down payment. So we go there and it's a completely different story and they needed more of a down payment. Then they even had the audacity to try to talk us into cheaper tires for the $50 down payment. The LE2's already were only 50k mile warranty tires and the LE3's that we originally wanted were 70k mile warranty all weather tires. They were also trying to charge us a little over $1400 for a set of the LE2's. The Bridgestone Destination LE3's are only $963 with Installation, Rotating,Tire Disposal and everything included at Discount Tire maybe a mile away from RNR. So even though all 4 of our tires were extremely bald, the wife and I decided to wait 1 more month and get the better tires at Discount Tire. Stay Away people!
If your reading this; then consider yourself Warned.
This place doesn't even deserve the 1 star review.

I don't suggest this place. They have horrible business skills.  I had them balance my tires as I got tires from them. They claimed I had a rim was bent and they couldn't balance. Funny thing is I just had new tires (from there store) put on a month ago and nobody said anything about any issues. It didn't seem right so I asked them to balance them again. Still nothing was mentioned about a bent rim. So either they lied then or are lying now. Then they took payment out for items I purchased that was on a payment plan and they took it out twice which overdrafted my account. They then tell me it will be 7-24, days before I see a change. These kids really need to get it together. This business has only been open a few months. They have a terrible turn over rate. They have went through multiple people in the short time they have been open. Went through multiple people in the management position. Seems like everytime I go there they have a different people in management. Every time I have been here the so called manager is sitting in the office eating food. I'm not impressed with the service I have received here. I will be paying off my items and taking my business elsewhere.

Oh my goodness!  I can't say enough wonderful things about this place.   They fixed our flat at NO COST.   I believe the young man's name was Clayton.   We are on vacation and they had us on our way in no time at all.   There are still kind and caring businesses out there.

Took my truck to a tire shop but due to my rims they were not able to fix my tire. They recommended RNR and they were correct. They had the equipment to make the repair. Many thanks to Landon and the crew.

Great service. In and out with friendly customer service. Will return for future work

Midas

With the holiday special on tires they made it seem like a good buy then required a front end alignment. Not like I needed one but was like well ok never hurts and paid over 100 dollars for the alignment. After they replace a full set of tires and attempt an alignment my trucks camber has been so bad that it's forced me to go somewhere else to get better service where my truck will drive straight and not drag me into a ditch. Not only that they had left one valve cap off and left one tire with 20 less psi than others. Service was bleak and needs to take better care of customers not just take advantage of people for being the newest shop on the block.

Fast and fair service. Kind and helpful staff. They saved us during our long road trip. We would very very much recommend them!!
Thank you Mike

The best customer service I had so far. I was so impressed on how quick I was able to be seen on short notice. I very satisfied with my care. Thank you Midas!

My husband & I have been bringing our vehicles here since we moved to the Fort Smith area in 2019. These guys are amazing. They always explain everything thoroughly & never do anything without confirming with you first. Thank yall for all you do!

Very nice group of guys. Got me in and out in a timely manner as well. Good prices too. Highly recommend supporting this business

These guys are absolutely awesome! They helped me out a couple of weeks ago when I flew into CR and my car wouldn't start. The price was beyond reasonable. I was traveling and upset and I could tell that they really cared. They made sure I was road ready before allowing me to finish my travels. I really appreciated their concern and service!

Mike was awesome on fixing my vehicle! Broke down out of town and got it fixed and going withing a few hours! Paul the manager was awesome and so nice at getting my vehicle fixed and so was the assistant manager Adam! Great place!

The staff at Midas is very helpful and Paul even took the time to return my call when I had reached out after hours! I checked their availability and they allowed me to stop in without an appointment. Due to the simple nature and lower labor for my repair their mechanic Mike diagnosed and installed all the parts to get my car back in order! If you need good quality service and a person oriented staff check out the Midas shop!

The staff there is Amazing! Within a couple weeks they took car of my husband and my car in an affordable easy way. Super informative and didn’t make us feel stupid! They were friendly, helpful and really know their stuff!!

Thanks so much!

Our daughter is away from home at school and was having problems with her car dying or not starting.  Paul and his team got her in quickly, looked the car over, found and fixed what ended up being a pretty simple problem, and sent her on her way, free of charge!  It's good to know she has someplace to go when we're not around to help.

Vic's Auto Body Repair

I had some damage to my front fender that needed to be addressed ASAP. They were able to work me in the same day. Kevin was incredibly kind and helpful. He completed the repair quickly and professionally.

This place knows how to do it right! I brought my vehicle in to fix a scratch in the paint that was messed up by another body shop, and I couldn't be happier.  I should have driven the distance before. They did the job right the first time. This will be my go to body shop!

Let me tell you all something, this body shop is the REAL DEAL! My car had several small to medium dents and scratches. When I came to pick it up, it looked spanking brand new!!! My steering seems a little tight, but I'm sure that can be adjusted. Kevin and the rest of the team was great! Thank you all so much for helping me rise in love with my vehicle all over again! Fantastic body work!!!

I rear ended a car and took it to Vics. The woman who works the front desk was extremely nice and helpful. Bill helped me get an estimate and worked with my Insurance company. Within a week all the parts were ordered and my car was fixed and painted. They even stayed late at night to make sure my new hood was painted to get the car back to me for when I needed it. Would definitely recommend going to Vic’s Auto Body to get any repairs done. Pictures are my car before and after Vic’s work.

Absolutely FANTASTIC job. My car looks better than when I bought it. Can’t thank the team at Vic’s enough. They are very friendly and place an emphasis on quality work. They’ll go the extra mile to make your car look perfect.

ABRA Auto Body Iowa City

Elise was our contact person, she is very friendly, knowledgeable and informative! She did a great job with communication thru texts and calls.
Best experience with Abra Auto Body Iowa city. People work there are super friendly and helpful!  They cleaned my car interior and exterior when I picked it up. We are very pleased with the outcome.  Would highly recommend to anyone who needs car repairs.   A++++++

Excellent company, very professional.
They took care of everything for me. All I had to do was drop it off then pick it up. They handled everything with my insurance and sent daily updates on their progress.  I will be using them again (I have teenagers...). I would also recommend them if you to have teenagers. A great company with great people.

I had such a great experience with ABRA getting my car repaired. They were very kind and helpful and kept me up to date on what was happening with my CRV until it was ready. I really appreciated the service and would recommend this shop to my closest friends and family.

Elise is an absolute rock star. Coming from the car business how she spoke with me on the phone since day one of reaching out was incredible. Best customer service I've ever had and I wasn't even a customer. She helped confirm for me, what I already knew, which is that Safelite should never do a windshield repair. She also helped make sure I had the proper paperwork to hold the company who botched the repair accountable for the extra damage they caused. If I she's ever looking for a career change I would love nothing more than to have her as part of my insurance agency. Thanks for all you do Elise.

My car was involved in a hit & run while I was at work. There was slight damage to the rear of my car. I'm somewhat new to the area, so I asked for some recommendations from my coworkers and one suggested ABRA. I decided to take my car to them and Elise was extremely helpful and explained what the damage looked like and gave me a reasonable estimate. The situation between both insurances got very complicated and stressful, but Elise at ABRA was phenomenal. My car was fixed in about a week and turned out to be more damage than what was initially estimated. Elise was so helpful and made the experience so personable. I expressed that it was my first time handling something like this on my 'own' and she was very understanding. The whole process with ABRA was efficient, and they handled everything with my insurance. I would HIGHLY recommend ABRA! My car looked better than when I brought it in!

Big O Tires

For the love of god, whatever you do, do NOT take your vehicle here. Had issues with repairs from another shop in Rolla to I took it here. Was told the wheel bearing needed to be replaced. Paid to have it replaced. Was in there every few weeks to months to have them replace the wheel bearing over and over. About 6 in total. I have a press in bearing with compression ball joints. While driving to work one morning, something clunks under my car, while doing 70 on the highway. When I get to work my wheel literally fell off. Another $1,500 in repairs + towing. All because someone at Big O didn’t press the ball joint in correctly. They did pay for those repairs. Then shortly after the wheel bearing went out again. They replaced it. When I picked up my car I was told “it’s shaking when you break now, but we don’t know why”. The vehicle was not doing so prior to dropping it off. Took the car elsewhere because I’m too scared to let them work on my car again.

Absolutely phenomenal service especially given how busy everything was! Tyler went above and beyond to make sure I understood everything, not only hooked my Jeep up with beautiful tires, but also got brakes on the Hyundai as well! I love that no question I have is too stupid for them, and they're always happy to help!

I came in with a tire leaking air very quickly. The associate at the counter was very professional and they got my vehicle in the bay within five minutes of being there. They were very professional, fast service I am very pleased with big O tires in Rolla.

I was a damsel in distress! I came out to my car and my tire was almost flat. I made it to Big-O and they discovered a nail in my tire. They went above and beyond to get me back on the road and worked with me on my payment. Anytime I have ever needed the air in my tires checked or anything like that they have helped me and worked quickly to take care of it and are always nice about it. Thanks Big-O for helping me out, you guys were great. 😊😊

My first experience and I got very little service. Failed my car for State Inspection due to tires which I had already ordered from them. This was understandable as the tires had to be ordered and weren't in stock, however, they were to call the following day when the tires were to arrive and they never called again. Went elsewhere for tires and another inspection. They did change the oil so at least that was completed. I think they're tire hoarders...

Iowa Auto Glass

IF YOU CARE ABOUT YOUR CAR, DO NOT TAKE IT HERE. I scheduled an appointment with Jason the owner back in October to have the windshield replaced on my Subaru. I paid in full when scheduling to get the windshield on order (he asked for partial, I offered in full as a sign of good faith). Appointment date came, dropped the car off, came back later and picked it up. I get it home and get looking and there were scratches and scuffs in my paint around the windshield wiper plastic on my “A” pillars consistent with pry marks. The clips that held the plastic cowling on were all either broken or missing. Having worked with such like this before I get these cheap cheesy clips break, however a thorough job should have figured them into the bill. I went back a couple days later and spoke to Jason about it. I showed him the scratches and the missing clips to which he denied having any part in the scratches (this was the first windshield replacement this car has had. I have owned it since new), and took my number saying he would get the clips ordered and give me a call.  He also stated that they would attempt to buff some of the scratches (some are down to bare metal) when the clips arrived.  I offered again more money to get this in motion, to which he declined. 2 months later I have yet to hear back. Your mileage may vary but consider yourself warned.

My brand new audi recently had its backglass smashed in by a tree branch and Iowa auto glass replaced it for a fraction of the cost I was quoted elsewhere. The owner (Jason?) did a perfect job and even let my dog stay there for the day as I needed to leave in an emergency and my Uber driver wouldn't let my dog in the car. I was super nervous to take my expensive car anywhere other than the dealer but im sure glad I did. I'd never leave my dog with someone I didn't trust but I could tell right off the bat he was a trustworthy man (he also served in the Marine Corps). I live in Michigan but if I ever need any other Glassworks done I will purposely go out of my way to give him my business, it's not often you can find people in this industry that you can trust. Thank you sir.

My truck had the door glass broken out by someone in the middle of the night. I spoke with the owner (Jason) and he quoted me the best price that I found. They had a mobile technician at my house in a couple days and vacuumed up all the broken glass that was left in my car. Thanks a lot for the service. It was smooth and the price was extremely competitive.

Had a nasty cracked windshield from a rock on the highway. I reached out to this place and spoke to Jason. He got me in the next day and had my install done in a couple hours. I drive a tesla, my main concern was quality and Iowa Auto Glass did not disappoint! They even quoted me a cheaper price than safelite. Jason was very professional and they went above and beyond to make sure my car was all cleaned up after. Highly recommend!

Worst eperience!! They installed a new sunroof for my Nissan Rogue there are a lot of scratches on the glass and they LOST MY KEY 😡 yes they got a new key but is not even complete. And yes they did pay for that new key and have to pay to program my other key and ofcourse had to pay for gas cause my mother in law had to drive another 4 hrs the next day to get the vehicle. He was very rude and hung up on me a few times, after they were irresponsible by loosing our key

Quick and easy process. I got an oil change, along with a courtesy inspection which brought awareness of my car's hindered battery health. Travis (the store manager) was easy to work with for my appointment scheduling, and was helpful in describing the diagnosis from mechanics. I will definitely be coming back in the future.

Fair price. Quick service. Everyone who helped me both on the phone and in the shop were good guys, explained everything well with a good attitude. Shout out to the guys for replacing my oil cap that broke in the oil change process. Was out in just over an hour! Car driving really great now!

One word: Outstanding!

One would think you wouldn't give such a great review after your vehicle being service would die. But let me explain. . .

In June I had my 98 Ford Ranger serviced at Midas, replacing the Fuel Injectors. I couldn't afford the spark plug and ignition coil service and replacement at the time on top of the injector replacement, but the fuel injectors were in dire need of replacement. After which, I tried my best to service my vehicle by replacing the spark plugs and wiring myself. In the end, it would run, but I would inevitably blow the fuel pressure regulator due to misfires. When having it towed back, Travis tried to replace the part, only to find out (and verified by my own research as well) the part is rare and no replacement part was made. To my surprise, Travis spent 4 hours that day calling various suppliers and junk yards for this part, going out of his way to help me. In the end, my Ford sits in my garage until such a day I can find the part. It was crushing.

Yet, a little light at the end of the tunnel. After acquiring a Toyota 4Runner, I came back to have it serviced for a high milage oil change and inspection. Being without a vehicle for nearly two months was devastating. Yet, when coming back to set up the appointment, they treated me fairly, offering me a high milage oil change and service check at an affordable rate. Travis and Chris were kind, professional, and well spoken, even remembering my name. This made the experience all the better. To go above and beyond, even after finding an issue with the vehicle they wouldn't be able to service, Chris went out of his way to call another body mechanic for me. When I set up the appointment, it was easy as they knew who I was ahead of time. The guys at Midas even went further in the inspection, offering the best options to get the longest use out of my vehicle.

Outstanding is the least I can say for this quality of service. I'm grateful that they have been honest, fair, and forthright about any vehicles I bring to have serviced. If all goes well with this body repair, I definitely will come back and finish up the various smaller fixes that are needed.

It's hard to come across mechanics that do great service, but these guys really showed me an outstanding experience in such a hard time by going above and beyond.

Thank you, Travis, Chris, and the fellow mechanics working there. You guys are the best and keep working hard even in trying times!

I’m not a car guy and some of this is my own fault for being ignorant. I came in and told them my brakes were grinding. After a “full brake evaluation” it was recommended to me to change my fronts and nothing was wrong with my rears. I had replaced my front pads and rotors a year and a half ago so I was surprised they were recommending to replace the fronts but I did green light them to do it. After changing my fronts, big surprise it was my rears that had “nothing wrong” with them that were the ones grinding. They cleaned my rears and  told me to wait a couple weeks and they would probably even out. If the grinding didn’t go away it would then be 800-900 dollars to do a full replacement of the rears. So basically they hustled me into having them replace the wrong set of brakes and then in a couple weeks when my rears are inevitably still grinding, they think I’m going to come back to get overcharged to have them replace the set of brakes they should of replaced the first go around.

Call Travis or Chris at the Iowa City Midas shop! They and their professional technicians know their business. Theu will work with you every step by good communication.
Honest and clear pricing upfront too.

Harv's Auto Body Repair

An unfortunate "meeting" with a deer brought me to Harv's. I can't say enough great things about Harv's. From my perspective they worked seamlessly with my insurance company to get my 2019 Kia Soul back to new. Body work included front grill and body panels, hood, headlight, several engine compartment parts, and multiple smaller exterior parts, and this was all done with the supply chain issues of late 2021. Friendly, courteous, and professional staff. I highly recommend!

Wrecked both of our family vehicles within a week of one another.  They were excellent from desk to garage!  Made everything a lot less stressful and did awesome work on the vehicles.  Even if I thought something wasn't quite "right", they let me bring it back in to take a closer look.  Recommend!

Jason and the crew at Harv’s have treated me well for years. I’ve had both insurance claim work done here as well as crazy, my teenage kid scraped the car up and don’t want to file a claim work done here and they are always professional, affordable and do quality work

The people here go beyond customer service. They are truly a business that is customer oriented. I visited their business and called them several times with questions and concerns regarding my insurance company and they always took the time to talk to me; even if I was asking the same thing. I was stressed and they were very understanding. I've never met these people before and havent heard about their place because I'm new to the area and they really cared about me as a person. Thank you so much.

I have only the most positive things to say about Harv's, having had only the most positive experiences. Jason and Cathy (Kathy?) are great to work with and very helpful. The work of the body shop staff is very good. I have, unfortunately, had my car in to Harv's THREE times this year for medium/minor work and each time, I was completely satisfied.

Chuck Smith Body Shop

I went to Chuck Smith's Body Shop with a scratch on my new corolla.   Found out from him it was just some paint from my garage, not a scratch!  Very happy I stopped at the shop

Excellent experience - body work was done well and on schedule. Very friendly place - concise and no nonsense too

I worked with Chuck and his team when my wife had an accident and her car needed some body repairs. It was a terrific experience from start to finish. I would definitely go there again, and would highly recommend them to anyone needing any collision or repair work done.

Chuck Smith ordered a mirror to replace the damaged mirror on our '18 Suburu Forester and had trouble getting the cover from Dave Wright in Cedar Rapids, which isn't Chuck's fault. He put the new mirror on and said he'd call when the cover came in and my husband could drop by and have it put on. He gave us an estimate beforehand and we're satisfied with his service and transparent business dealings.

Were they looking for an honest estimate, or good we’re done to your car this is a great body shop. I have been able to get my windshield fixed, car fixtures fixed, down to a car that was totaled. Chuck Smith autobody is one of the most friendly and Customer service driven body shops open to. I appreciate how he does not cut corners, his staff is friendly and professional at all times.

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