IF YOU CARE ABOUT YOUR CAR, DO NOT TAKE IT HERE. I scheduled an appointment with Jason the owner back in October to have the windshield replaced on my Subaru. I paid in full when scheduling to get the windshield on order (he asked for partial, I offered in full as a sign of good faith). Appointment date came, dropped the car off, came back later and picked it up. I get it home and get looking and there were scratches and scuffs in my paint around the windshield wiper plastic on my “A” pillars consistent with pry marks. The clips that held the plastic cowling on were all either broken or missing. Having worked with such like this before I get these cheap cheesy clips break, however a thorough job should have figured them into the bill. I went back a couple days later and spoke to Jason about it. I showed him the scratches and the missing clips to which he denied having any part in the scratches (this was the first windshield replacement this car has had. I have owned it since new), and took my number saying he would get the clips ordered and give me a call. He also stated that they would attempt to buff some of the scratches (some are down to bare metal) when the clips arrived. I offered again more money to get this in motion, to which he declined. 2 months later I have yet to hear back. Your mileage may vary but consider yourself warned.
My brand new audi recently had its backglass smashed in by a tree branch and Iowa auto glass replaced it for a fraction of the cost I was quoted elsewhere. The owner (Jason?) did a perfect job and even let my dog stay there for the day as I needed to leave in an emergency and my Uber driver wouldn't let my dog in the car. I was super nervous to take my expensive car anywhere other than the dealer but im sure glad I did. I'd never leave my dog with someone I didn't trust but I could tell right off the bat he was a trustworthy man (he also served in the Marine Corps). I live in Michigan but if I ever need any other Glassworks done I will purposely go out of my way to give him my business, it's not often you can find people in this industry that you can trust. Thank you sir.
My truck had the door glass broken out by someone in the middle of the night. I spoke with the owner (Jason) and he quoted me the best price that I found. They had a mobile technician at my house in a couple days and vacuumed up all the broken glass that was left in my car. Thanks a lot for the service. It was smooth and the price was extremely competitive.
Had a nasty cracked windshield from a rock on the highway. I reached out to this place and spoke to Jason. He got me in the next day and had my install done in a couple hours. I drive a tesla, my main concern was quality and Iowa Auto Glass did not disappoint! They even quoted me a cheaper price than safelite. Jason was very professional and they went above and beyond to make sure my car was all cleaned up after. Highly recommend!
Worst eperience!! They installed a new sunroof for my Nissan Rogue there are a lot of scratches on the glass and they LOST MY KEY 😡 yes they got a new key but is not even complete. And yes they did pay for that new key and have to pay to program my other key and ofcourse had to pay for gas cause my mother in law had to drive another 4 hrs the next day to get the vehicle. He was very rude and hung up on me a few times, after they were irresponsible by loosing our key
3 months ago
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How is Iowa Auto Glass rated?
Iowa Auto Glass has a 3.2 star rating with 47 Reviews.
0
IF YOU CARE ABOUT YOUR CAR, DO NOT TAKE IT HERE. I scheduled an appointment with Jason the owner back in October to have the windshield replaced on my Subaru. I paid in full when scheduling to get the windshield on order (he asked for partial, I offered in full as a sign of good faith). Appointment date came, dropped the car off, came back later and picked it up. I get it home and get looking and there were scratches and scuffs in my paint around the windshield wiper plastic on my “A” pillars consistent with pry marks. The clips that held the plastic cowling on were all either broken or missing. Having worked with such like this before I get these cheap cheesy clips break, however a thorough job should have figured them into the bill. I went back a couple days later and spoke to Jason about it. I showed him the scratches and the missing clips to which he denied having any part in the scratches (this was the first windshield replacement this car has had. I have owned it since new), and took my number saying he would get the clips ordered and give me a call. He also stated that they would attempt to buff some of the scratches (some are down to bare metal) when the clips arrived. I offered again more money to get this in motion, to which he declined. 2 months later I have yet to hear back. Your mileage may vary but consider yourself warned.
3 weeks ago0
My brand new audi recently had its backglass smashed in by a tree branch and Iowa auto glass replaced it for a fraction of the cost I was quoted elsewhere. The owner (Jason?) did a perfect job and even let my dog stay there for the day as I needed to leave in an emergency and my Uber driver wouldn't let my dog in the car. I was super nervous to take my expensive car anywhere other than the dealer but im sure glad I did. I'd never leave my dog with someone I didn't trust but I could tell right off the bat he was a trustworthy man (he also served in the Marine Corps). I live in Michigan but if I ever need any other Glassworks done I will purposely go out of my way to give him my business, it's not often you can find people in this industry that you can trust. Thank you sir.
2 months ago0
My truck had the door glass broken out by someone in the middle of the night. I spoke with the owner (Jason) and he quoted me the best price that I found. They had a mobile technician at my house in a couple days and vacuumed up all the broken glass that was left in my car. Thanks a lot for the service. It was smooth and the price was extremely competitive.
2 months ago0
Had a nasty cracked windshield from a rock on the highway. I reached out to this place and spoke to Jason. He got me in the next day and had my install done in a couple hours. I drive a tesla, my main concern was quality and Iowa Auto Glass did not disappoint! They even quoted me a cheaper price than safelite. Jason was very professional and they went above and beyond to make sure my car was all cleaned up after. Highly recommend!
2 months ago0
Worst eperience!! They installed a new sunroof for my Nissan Rogue there are a lot of scratches on the glass and they LOST MY KEY 😡 yes they got a new key but is not even complete. And yes they did pay for that new key and have to pay to program my other key and ofcourse had to pay for gas cause my mother in law had to drive another 4 hrs the next day to get the vehicle. He was very rude and hung up on me a few times, after they were irresponsible by loosing our key
3 months ago