Complete Automotive

I took my car to complete auto after being in an accident. They went above and beyond!
I highly recommend their shop! Top-notch, customer service, quality work, updates as to stage of repair without having to call and check on it!

Justin and his crew are great and did a fantastic, timely repair! Highly recommend as they always go above and beyond! I have a difficult paint code on my Dodge Durango and wouldn't take it anywhere else.

Great service and the work was excellent. Definitely would recommend this shop for collision repair

Excellent service... excellent quality work... I highly recommend them !!!  I will be using them for all my vehicles !!!

Did great work on my 2021 Dodge Ram, they also detailed the inside of my truck, I wasn’t expecting that.

Andrews Collision Center Inc

Customers please take this review with a grain of salt. Even though I was disappointed by my vehicle quote here. I believe they may have been trying to do what was best ( giving them the benefit of the doubt). However, with that being said. I took my car here after my boyfriend had a medical emergency while driving my vehicle. His nor my insurance would touch it. Switching insurance company’s. Long story short they gave me an estimate of $12,888 in damage. I fixed my car myself for $5,000. Not ideal, but that was my only option. I just want other people to know. That if you go here and you feel your quote is over the top. Get a second option. We did I’m forever grateful I still have a working vehicle. Sorry guys! But I think it’s important people know what they can do for themselves.

Very friendly and helpful!They know what they are doing. Got my car fixed in the same day! Did an amazing job! Highly recommended!

Even though they are always very busy I am treated respectfully and in a timely manner whenever I go there. I was impressed with how easy it was to get my car fixed and how good it looks! Tommy did a great job answering all my questions and taking care of all the insurance details. He even went out of his way to fix something he noticed was damaged before I had chance to ask him about it. Thanks Andrews! Thanks Tommy!

I've been going to Andrew's for many years. I never had anyone else work on my car. Damon is amazing and so is Tom! My car always is fixed and they solve the problem pretty quick. Damon explains everything to you and what needs to happen to get your car fixed. He's patient and very kind! He gives you updates which is what I like the most. I recommend Andrew's to anyone! I only trust them to work on my car.

Fantastic customer service from start to finish. Everyone is friendly and helpful and they do fantastic work. My car was even done several days earlier than I had expected. Highly recommend for auto body work.

Mirror Image Paint and body

The Mirror Image staff was courteous, friendly, fair and professional.
The did a great job with my repairs and delivered in their promised timeline.  I highly recommend Mirror Image professionals for auto body repair needs.

10/10 recommended!! I was in a fender bender and the other guys insurance only sent a partial amount to me. Mirror Image helped out by working with the insurance company directly. They were able to get all my damage covered and they got it all done in a very timely manner.

These guys do an excellent job. Came here to get my back bumper fixed and it looks way better than it did when I bought my car originally. Highly recommend!

It was good working with the team on my project car.  Significant metal work involved and turned out great.  Several compliments on the color and quality from friends and family!  Thank you!

We had a really positive experience. Our newer vehicle was sideswiped and they were able to work us in during a stretch of time off, which was super helpful. And the work done was excellent. I will definitely be recommending them to friends. Thanks again!

ABRA Auto Body Hiawatha

Great work and customer services. I’m from out of state and had an accident in Cedar Rapids. Dalton kept me info my repair and had my car washed and waxed…so beautiful….when I flew in. Communication with Geico was excellent.

We were very pleased with the calls regarding updates when needed, and the condition of the car when we picked it up. The driver side view mirror was able to be replaced within a short time of the accident, making it possible to drive the car until the rest of the work could be done. So far, I have noticed no problems with anything so we are pleased. A thanks to Dalton who was very helpful.

After having a collision, ABRA was Very helpful. They had great attention to detail for the required body work and alignment repairs my vehicle needed. Their tests and calculation processes are reassuring to verify everything has been completed 100%. They even detailed my interior, which I felt was above and beyond my expectation. That was a wonderful surprise when I was able to get back in my own drivers seat. 😊

I’m happy to report a very positive experience at abra. Congenial people, excellent body work, and a very clean car when picked up. Thanks!

Great people to work with very friendly. Told you how it was and didnt sugar coat anything. A great professional group of people to work with. I hope i never have to use there services again. Lol. But if i do need them i know right where to go. Great job

Bob Mickey Collision Center

I recently visited Bob Mickey Auto Collision in Cedar Rapids, Iowa, to have an estimate done on the left front door of my GMC Envoy. From the moment I walked in, I was amazed by the outstanding service provided by the manager, Ryan. He went above and beyond to make me feel welcome and valued as a customer.

What impressed me the most was how Ryan treated me as a person, not just another customer. Despite my appearance, which wasn't the best due to being on bed rest after a car accident, he showed genuine care and treated me with respect. Unlike other body shops I had visited, where I felt judged based on my appearance, Ryan and his team made me feel at home.

The level of professionalism and attention to detail at Bob Mickey Auto Collision is exceptional. Not only did they provide an accurate and thorough estimate for the repairs needed, but they also took the time to explain the process and answer all my questions patiently. I felt comfortable and well-informed throughout the entire experience.

I highly recommend Bob Mickey Auto Collision to anyone in need of automotive collision repairs. Matt's outstanding customer service, along with the welcoming atmosphere of the facility, made me feel valued and taken care of. If you're looking for a place that treats you like family, this is it.

Thank you, Ryan, and the entire team at Bob Mickey Auto Collision, for going above and beyond to make me feel like an actual human being. Your professionalism, kindness, and exceptional service truly made a difference. I will definitely be recommending your shop to others in the future.

Bob Mickey did a great job fixing my car, looks amazing and they were very quick, professional and thorough. Special thanks to Tom, who went above and beyond to correct a small item that was missed from the original quote since there was a LONG time between that and when I got the quote to when I got the extensive work done. But everyone was amazing and very efficient, thank you!

My ‘16 ford escape had to get the door replaced after getting backed into. They were great communicating with me when my car would be done and what it all needed.

Used Bob Mickey by recommendation after a fender bender. When we got the vehicle home my wife noticed part of the interior trim was half hanging off. She went in the following day and was told that they (they being Bob Mickey) had missed that and that they would make repairs. We thought fine, their only human, no big deal. Until we took it in for repairs, now they claim zero responsibility for the trim piece. I guess its our fault for taking them at their word, I guess next time Ill it in writing.

I was very pleased and satisfied with how quick and efficient everyone was at Bob Mickey's in making my car look like new. You would never know my door was badly damaged after a hit and run incident. Perfect paint match. Thank you to all. I will refer Bob Mickey's to others.

Caliber Collision

I had a very small bit damage on my front bumper. Without an appointment, I walked in and told them my issue. The nice representative at the desk told me to pull in the service bay. He took a look at my car and decided to have one of his technicians come and screw some piece back together. This took all of five minutes, and could’ve probably been done myself if I were a little bit more mechanically inclined. Nonetheless, I asked them what I owe them and they said nothing. I even pulled out a $20 bill and tried to give it to the man helping me, but he refused. He asked his payment five star review on Google, so here you go.

A Family member of mine has had great experience getting their car more extensively repaired at this location as well. Of course, experiences differ from day-to-day so there’s always an unknown.

I had gotten into an accident and Caliber was super quick in getting me in, squeezing me in once they heard the extent of damage to my car. The tech working on my car, Dusty, did a great job at explaining the process to me and kept me up to date with new changes. It’s never great getting into an accident, but if I ever got into another one, I would 100% trust Caliber to take care of me and my car.

Had a bunch of hail damage to my car and was not looking forward to going through the work of getting it fixed. But, here they made it no problem at all. Everyone was super friendly & awesome to interact with. I had a phenomenal experience working with Dusty as he made the process very easy and efficient. They did a phenomenal job. 10/10.

Caliber is a good repair place. They seem to have Excellence in every area of their services. They treated me, as a valued customer, and seemed to have done a very nice job, on our vehicle, and in a timely manner. I have and will recommend them to others.

Very thorough and professional! Great service from beginning to the end. Kept me informed on the process of the repairs by text messages.

Hanson Automotive Inc

Love my new Goodyear Assurance ComfortDrive on a 2018 Ford Escape Titanium!!! Have them on a 2014 Honda CRV as well.  They give the smoothest ride possible.  Thanks to Jim and the crew.  They provide exceptional service!!!

The team over at Hanson Automotive are extremely nice, transparent, honest, and extremely fair on their price. They managed to get my car in and fix it on the same day.   Will be coming back! (thank you all)

What a great business.  My husband and I had a problem with our car on our way to Iowa City.  We stopped here to see if they could help-- or suggest someone who could.  They took care of us immediately (we were from out of state) I can't express just how grateful I am to them for their help.  They have excellent service and are so friendly and honest.  Not many places like that in the world. So glad we stumbled on to them.

A very friendly business that does great work. I had some silver panels on my motorcycle painted black by Kyle at Hanson Automotive. Before and after photos are included in this review. I am happy with the results and would recommend giving this place your business.

I have been going too Hanson auto for a few years now, I have always gotten great service and great repairs, Hanson auto is hands down the most trust worthy and best auto shop in town, Jim and his associates are always honest, they treat their customers like friends and they are straight forward no BS people. They are very understanding, Jim is a great guy. They work very hard and they are FANTASTIC at what they do, I am happy and grateful that I have such a reliable auto shop near me.
Thank you too anyone that works there for what you do.

I highly recommend this auto shop to everyone, even if you live out of town I promise you that it is worth the drive, car parts are a bit pricey right now everywhere, but if you want your car fixed properly and taken great care of
go to Hanson.

Midas

Edit to a previous review - I rated this place five stars because they encourage it for a coupon and first time I came in. The manager there was very nice and I had no issues.

However, second time I came in - it was for a standard oil change and they informed me I needed like 4k worth of work done on my car. Now my car isn't that old, and I know enough about cars to know that half the things on their 'list' wasn't necessary. Not to mention the prices they are trying to charge - such as 40 dollars to change a filter I can change myself for half the price. The lady at the desk showed me the filter (which felt a little shaming, I did not ask for an example) and would not let it go when I told them I was uninterested in getting all this work done.

Came in again for diagnostics. I called for quote and they told me 129. I get there, and they're charging me $150 because they conveniently forgot to mention the quote was without tax. Pro-tip to not make people angry, mention that. If I hadn't wanted to know what was wrong with my vehicle sooner rather than later, I would have left.

What ended up telling me was wrong this time had nothing to do with previous 'needed' work, and they kept it vague enough that a second opinion didn't even know what they were talking about.

I will not be using this business again.

Normally when I come here they are great with my vehicle. However this time when I brought it in it was completely diagnosed wrong. They said the reason my check engine light was on due to a timing issue and it will cost $2700. I immediately call the dealership in town and take it in cause I have a warranty and they come back saying that they are way off and it was just my vcct circuit was covered in oil and they need to just replace that and the plugs for $485 charge. Like I said I don’t if this was a one time accident or they just have an unqualified technician working there cause that’s a huge difference in the amount being charged. My suggestion you might want to check your technicians background again.

Had tires mounted and balanced on factory rims taking off factory tires that had no road rash.

I had my front brakes replaced on 03/21/23 at 95,188 miles. I also had other work done that day, including having a fog light replaced. After I got home I turned on my fog lights to make sure they both worked, and discovered the fog light that I was charged for was not replaced. I had to drive back to have it installed.

Last Friday week when I got off the interstate and slowed down my steering wheel was shaking so bad I thought I was about to lose a tire. 9/19/23 we took my vehicle into the shop I usually go to for any tire related stuff and found out the issue was my brakes, not my tires. Apparently something about how they were installed in March made them overheat, severely damaging my brakes and rotors, and I needed them replaced. My vehicle had 101,044 miles on it. Because it was a safety issue I had the brakes replaced rather than risking driving back to Midas to see if the brakes were covered under warranty.

Brakes should last longer than 6 months of regular driving.

James Sims provided excellent customer service. He went above and beyond to make sure that I was able to drive off the lot. I will be back next time I need car help.  Thanks for him for the excellent experience I had.

Annette Hunt

Ream Auto Body, Ltd.

I use Ream every time the need arises. They always go above and beyond. But this time was extraordinary. Insurance was a stressful nightmare after a tree fell on my Jeep. I was ready to leave my insurance company after many years of coverage because of how difficult they were being regarding my repairs. Dale from Ream took on my insurance company with grace, style, and persistent patience. In the end... Dale and Ream put a smile on my face and got me mobile again. Aside from the insurance issue, other repair shops were scheduling 2 to 3 months out. Ream got my car in immediately when the insurance was worked out. Five stars isn't enough to express my satisfaction.

Incredibly grateful for Ream Auto Body. I’ve always been a long term customer. After a heck on an ordeal with my vehicle. I was subjected to doing the repairs myself. It was a nightmare. However Ream Auto Body saved the day!!!! I can’t express into words how grateful I truly am. Mary thank you for everything!!! And to the techs who painted my 2013 Lincoln bumper cover to match perfectly to my car. God bless you!!!!! ♥️♥️♥️♥️ forever your long term customer. Homsey

First and foremost, I want to say customer service is key these days and this place has it. I hit a deer over the weekend and went in a Monday morning. Everyone knows Mondays, busy, crazy, and hectic. I showed up right when they opened. The lady at the front desk who I assumed was Mary the owner dropped everything to  get me an estimate. Felt like I was royalty. Called me Tuesday to tell me parts were, left my car there, and it was ready by Thursday (about $2,000) worth of damage to front end. EXCELLENT service and great turn around. On top of that they left my cleaner than when I brought it in. Definitely recommend.

I had an incredible experience with Ream Auto when I needed the front panel of my car replaced. I was able to get in next-day for an estimate and was able to schedule the repair as soon as the parts came in. Mary explained everything very clearly and answered any questions that I had. The car was finished sooner than expected and they offered to pick me up at my house to come get it, and even stayed late that day to accommodate my busy schedule. I felt that I got a good deal for superior quality service. I will never take my car anywhere else!

We were rear ended.   It happened right before we were going to leave for a trip where we needed to haul a trailer.  Ream went out of their way to meet our timeline and did a fantastic job on the repair.  You don't see this kind of customer service and quality work very often any more.  Ream Auto Body stands high above the rest.

Star

Jay is a great guy who deals with his customers honestly and fairly, no bs, no games. I've bought two salvage cars from him that were and are excellent vehicles at a very fair price.

I have purchased multiple vehicles here over the years. Always in pleasure to do business with. I definitely recommend.

I have purchased two cars from this mechanic and have never had any major issue with either of them. I purchased the first one back in 2013 and it still runs perfectly even though I ran it into the ground. High quality vehicles for a great price!

I have gotten 4 cars over the past 25 years and they have all been great. Beautifully rebuilt, with brakes, water pumps, timing belts and other bits and pieces either repaired or replaced.

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