Kia Carretera Nacional

One of the slowest mantinnence in town. Stiller the slowest, at least 30 minutes to be attended.

Truth is my Kia soul truck is a great buy, rating is for maintenance. The girl who took care of me, the truth is that she is not so pleasant to deal with, and after I told her that they had not contacted me in time, she stressed that she called me several times on Monday and insisted that the van had been checked and not I had nothing, it seemed to me that he did not believe me, after that they gave me my truck the next day and when they managed to "correct" what was happening they only recharged the battery of the truck and gave it to my mother because I I couldn't go get it that day, it was delivered to me dirty, with mud on the mat (which I don't remember having) and without the key that apparently was lying on the floor of the truck and my mom had to look everywhere for it.

I don't know if they are not coping with the service or what happens but the first time I took it to maintenance there was no problem, they just didn't wash it because it was already late.

Very good service and attention from the staff. They have an area for kids to entertain themselves while they check out the cars. Normally there are promotions or discounts. Don't forget to take the test drive with the vehicle or vehicles that catch your attention.

The appointment system has always been a great area of ​​opportunity since the internet offers you options that the branch does not have. This problem is serious but they do not solve it and they always make excuses.

Sonora Automotríz De Caborca

Excellent attention and high quality customer service

Quality care, beautiful cars. Trust, Security and guarantee

Great place to buy a vehicle as well as its workshop is very good some things fail in the attention of the workshop but moreover it is very good I highly recommend them to buy a car or if you want to do some automotive maintenance service

Excellent, the entire process was very clear and very friendly

Excellent place to buy a Nissan, go with Cristian Islas, a very friendly seller.

Toyota Carretera Nacional

Looking for a Corolla car, I called the agency to check if they had units, they contacted the seller named Iram, who told me that there were 2 units, one of them white in color, which I was interested in, when I decided to move and arrive at the agency, the The white car was already sold and make sure that if you are interested in going to visit them, later when asking about the prices he mentioned stratospheric prices, I expose my bad experience with the sales staff of this agency, the brand I know is very good

Bad service, they don't break down the mtto charges and in the end they do what they want and charge what they want. advisor Enrique Avila

The manager only sells to his friends, and I've tried to buy cars 3 times and there's always some refusal, that if I get a chance I'd better buy it in the United States was the last thing they told me

There are many used cars with low mileage and in good condition.

Always very helpful, excellent treatment of the vehicles

MobilityWorks

Worst customer service ever!!  Nobody knows how to do their job.  I needed a part for my van was supposed to take an hour to put in and 2 days to ship.  Its been 2 weeks and still no part.  The employees have no idea where its at or why its taking so long.   I haven't been able to leave my house to go to work, get groceries, or anything else.  None of the employees know anything about where the part is.

Absolutely the worst place!  Left a message with questions about our van. After 2weeks, my husband called. Assured they would get info and get back to us. NOTHING for another 2 weeks. When we called again, he kept apologizing and said his supervisor would call us the next day. Again, NOTHING. Needless to say, we went elsewhere and in 4 days our van is now there and lift is being installed.  Would NEVER recommend this place.

My mother was overcharged at this place! It was not explained to her that if they estimated it would take 3hrs to work on and it only took 1hr she would still have to pay for 3hrs! Makes no sense to me.  Our mechanic charges for how long he actually works on a vehicle.  My mom didn't see many options locally to work on handicapped vehicles so I'm guessing that's why this place works like this.

This Company's Service department is HIGHLY unprofessional.  The man who works on the vehicles is rude and flippant.  We stopped using their services years ago because of his lack of professionalism.  Now three years later, we have decided to give them another try.  Per the service department's request, we had a Driver spend three hours with the vehicle so they could diagnose it (as we were told they had no room to keep it and look at it at their leisure).  They assured the Driver, they would call the Office with a Diagnosis and price, this was June 23rd.  It was not until July  11th, after NUMEROUS phone calls, that I had an answer.  They were waiting for parts.  Parts for what? We never gave authorization to order parts, and had no idea what was needed to repair our vehicle!!  Someone called last week to schedule for this Monday for the vehicle to be repaired.  Again, I had to inquire about what was being repaired.  We dropped the van off.  It is now Wednesday, and no call, and no answer when calling the service department.  Geographically, this is the closest company to service our wheelchair vehicles.  I am considering going somewhere else no matter how far it is.  If you want good service from this company, you have to be vigilant!!

Most unprofessional company  I’ve ever tried to do business with  They fabricate  requirements to drive up costs. If you didn’t know better they would take advantage of you.  I sure they do it constantly. SHADY business practices   Stay away !!

General Motors S.A. de C.V.

One of the first plants in Saltillo if not the first

Volkswagen Saltillo Autogar

Congratulations to the entire team!!! I had a breakdown on the road and arrived in passing without an appointment and they treated me super quickly, empathetic and kind. Great treatment from all the staff.

Excellent attention and service. All the staff are very friendly and attentive. They clarify all your doubts.

Very good service.... It is not good that they have the units so far away, we had to walk a long distance to see them and return to the agency again... bad

On Monday, November 13, I went to the agency because I need a second key for my car, I got 2 keys which are the same model as my current key and I wanted to know if it was possible for them to configure one of those for me and if not It might be possible to buy a new one at the agency and they will program it for me. Firstly, I went to the parts person to quote the new key and to see if he could tell me if any of the keys I had were compatible. The man told me that the person who can help me with that information is an advisor. I go to the advisors. And to the only unemployed person with the last name Morales, I tell him my doubt about the keys, as if the man was doing me a favor by even speaking to me, he answers that for that he has to put the equipment in my car and the equipment is what will help him. can tell if they are compatible or not, and that to insert the equipment it is necessary to have an appointment and that this service obviously had a cost, I asked if there is a way for you to tell me if the keys that I had with me were compatible or not for in If they are not compatible, order the new key (since they are made to order) and thus avoid double spending, and he tells me that no, the only way is with his scanner and well, for that you have to pay, that same day I make the appointment for Wednesday the 15th
Upon arriving at the appointment on Wednesday and to my "luck" with the same advisor who sits in the driver's seat and begins to fill out the form to receive my car and ensuring that I did not have documents (without even opening the glove compartment to verify it), that I did not have power cables (without even bothering to stop and open the trunk to verify), he takes me to his office and the first thing he tells me is that if the serial numbers on the keys are not the The same as my original key, they will not be able to be programmed (something he was able to tell me since Monday when I asked him since each key can be easily checked). Overall, I left the car with him since he also needed a detail with the clasp. of the belt of which I already had the piece. In the end he called that my car was already there from 9am when he came in until 5:30pm to tell me that neither of my 2 keys could be configured (something the advisor already knew) so today the installation of my clasp and my Car wash cost me 1800 because although the configuration of the faucet could not be done (which the advisor knew) it had to be charged anyway.
Just a piece of advice if you necessarily have to go to a service at this agency, what I recommend is that you do not go to that advisor who does his job as if the service they give us were free.

They do not have spare parts for moderately new cars (2 years), you have to request them and it takes many days. In my case I was looking for a caliper for a 2021 Robust truck and they couldn't get it.

Kia Max

Great cars. Now KIA is a new option in the city and I think the service they provide you at KIA is excellent.

The people is really kind and they really make you feel comfortable.

Great dealer, good autos and very good service

Very good service, all the staff super friendly

Honda

Customer service is very good, they take it very serious, ythey are open to any question and know very well their products

They have excellent customer service, which is something I cannot say from the other car dealers in the area.

Excellent attention and communication. Good delivery time on new units.

Nissan Surman Norte

Just regular customer service, you shouldn't expect more than average here

Toyota Saltillo

Had a quick service problem to have solved

Quick and well done. I have always had good service here

The Worst Customer Service, but its the only Toyota in town :Mad face:

Very friendly courteous service..
Unfortunately not a large selection of vehicles to see...ex..Tacoma's only 2 and no 4x4..

I went to buy oil and filter and the man who helped me was like they made him angry. Like, someone needs to deal better with people. Let it be seen that you are happy in your work and with life.

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