Truth is my Kia soul truck is a great buy, rating is for maintenance. The girl who took care of me, the truth is that she is not so pleasant to deal with, and after I told her that they had not contacted me in time, she stressed that she called me several times on Monday and insisted that the van had been checked and not I had nothing, it seemed to me that he did not believe me, after that they gave me my truck the next day and when they managed to "correct" what was happening they only recharged the battery of the truck and gave it to my mother because I I couldn't go get it that day, it was delivered to me dirty, with mud on the mat (which I don't remember having) and without the key that apparently was lying on the floor of the truck and my mom had to look everywhere for it.
I don't know if they are not coping with the service or what happens but the first time I took it to maintenance there was no problem, they just didn't wash it because it was already late.
Very good service and attention from the staff. They have an area for kids to entertain themselves while they check out the cars. Normally there are promotions or discounts. Don't forget to take the test drive with the vehicle or vehicles that catch your attention.
The appointment system has always been a great area of opportunity since the internet offers you options that the branch does not have. This problem is serious but they do not solve it and they always make excuses.
2 months ago
Frequently asked questions about Kia Carretera Nacional
How is Kia Carretera Nacional rated?
Kia Carretera Nacional has a 4.4 star rating with 475 Reviews.
0
One of the slowest mantinnence in town. Stiller the slowest, at least 30 minutes to be attended.
a year ago0
Awesome Kia forte full equipment
4 years ago0
Truth is my Kia soul truck is a great buy, rating is for maintenance. The girl who took care of me, the truth is that she is not so pleasant to deal with, and after I told her that they had not contacted me in time, she stressed that she called me several times on Monday and insisted that the van had been checked and not I had nothing, it seemed to me that he did not believe me, after that they gave me my truck the next day and when they managed to "correct" what was happening they only recharged the battery of the truck and gave it to my mother because I I couldn't go get it that day, it was delivered to me dirty, with mud on the mat (which I don't remember having) and without the key that apparently was lying on the floor of the truck and my mom had to look everywhere for it. I don't know if they are not coping with the service or what happens but the first time I took it to maintenance there was no problem, they just didn't wash it because it was already late.
4 months ago0
Very good service and attention from the staff. They have an area for kids to entertain themselves while they check out the cars. Normally there are promotions or discounts. Don't forget to take the test drive with the vehicle or vehicles that catch your attention.
5 years ago0
The appointment system has always been a great area of opportunity since the internet offers you options that the branch does not have. This problem is serious but they do not solve it and they always make excuses.
2 months ago