McDonald's

I placed an order online via mobile for pickup , when I visited the restaurant they say my order was not available or showing in the system.
I kept running in and out from the front desk to the curbside. No one helped.

Later the manager searched for orders online and they made the food ready later .

The thing is they have least interest in taking orders and are just busy in serving doordash or drive through

Lack of knowledge is a thing here

Usually this location gets my order right, but it’s McDonald’s so there are some unspeakable moments. However, this location usually has the friendliest customer service, and they are pretty quick for the most part. A little too convenient of a location, and plenty of parking.

McDonald’s was a let down, I used the drive through, everyone who works there is very nice and kind, there are no problems with the staff it’s the food that has a weakness. The fries are dry and stale, the nuggets ate not that good. I don’t expect anything from McDonald’s though.

I went to this location today around 7pm  I had to come online Specifically to leave a review.  The manager on duty helped us with our order   She was ESPECIALLY respectful polite, and friendly.  She used my name several times calling me MS.---- And she even added aroma 7-8 napkins into my bag so for the 1st time EVER I actually had enough napkins  Extra Special Thank you for Excellent Service with a smile

For a week night at 1130pm and the area it's located in you would think their service would be much faster. I sat in the drive thru line for 20 mins and never moved forward before I decided to go to a different location.  The line was around the building and literally one car from going out into RT 72 (main road).

All around terrible. Guy taking my order, rude. Girl at the window didn’t say a word just took my card. Cool. Next window I got my drink and was told to pull up to wait at the next window. The girl delivered my food, we had a stare off because she never said a word to me, handed me my food, and walked away. Then my sandwich had a hair on it and my fries were probably from last week. My dog wouldn’t even eat this garbage lol I don’t even know why I went there. Haven’t been in years, this solidified the deal for me.

The lady in the maroon shirt (presumably a manager) stuck her fingers over the rim and into the cups of oatmeal. The eggs and sausage were cold. They forgot the hash browns. Another customer inquired with the lady in a maroon shirt as to how often the self-service ordering kiosks are cleaned. The lady in maroon responded saying they were cleaned but did not specify how often and therefore did not answer the question.

Very clean restaurant,came across couple homeless taking shelter from the extreme heat on this weekend but they don't bother anyone.
Drink station was very organized and clean,all stacked up with plenty of supplies.
Cashier was on her phone so I had to wait for her to update her instagram.

Ordered 2 sausage muffins with cheese and a coke.
Paid pulled next window and was immediately asked to pull in the drive thru parking with everyone else.
Was not is given my drink order which would not have and reason for delay.
Over 10 minutes later came out with wrong order and no drink.
Finally got my order and got a Diet Coke not a coke. Not a fan of diet drinks.
If I had not paid beforehand, I would have left. I use the drive thru for “fast food”.

This is the worst McDonalds in the area. Ordered through DoorDash and the driver waited for 30 min. He had to cancel my order. Called thete and they said the don't have my order. The last time they forgot half the order. Had to get a partial refund. They ate rude and just don't care.

Ordered 2 identical iced coffees this morning and when we got to the pickup window they handed us the large iced coffee almost overflowing WITH NO LID and said “we don’t have any lids for this because of the whipped cream so we couldn’t put one on.”  they didn’t even offer a flat lid they just handed it to us like this. Not to mention the coffees themselves weren’t made correctly even after going over the order multiple times over the speaker and at the window. This is the only McDonald’s in the area that can’t seem to get a coffee order right and now you’re handing people in cars coffees with no lids and the management thinks this is acceptable? This is absolutely ridiculous and the manager that stood right there and watched the girl hand this cup out the window needs to be fired, if you can’t figure out how to fill the cup and still get a lid on if you’re out of domes then maybe this isn’t the job for you.

This particular McDonald's is very clean. They have a Playland that is kept very clean. The service is great. They bring your food to the table. It's open 24 hours.

Saddest excuse for a hamburger I've ever had. It was basically a charcoal disk. They definitely aren't tracking the times they are supposed to be throwing things out.

I don't normally review McDonald's unless it's absolutely horrible. But this time it's the opposite. Both the ladies I spoke with were sooo friendly and polite. The food was hot, came out fast, and the fries were perfect. But mostly those two employees were fantastic. Hardly ever see a happy employee at the McDonald's window. It was nice.

When you order a cheeseburger plain... you still put the cheese on the cheeseburger! Both cheeseburgers in the cheeseburger wrappers with the receipt that says cheeseburger have no cheese on them. Where do you find these people? Who trains them? Why does this have to be pointed out?

Teaspoon

Recommend this place, their boba teas are so yummy 😋! The employee was a little shy at first but otherwise she was quiet and very nice.
If you use their Too Good To Go app you can get surprise boba 🧋drinks for a deal 🤝 on days that they have left overs and you can help the plant 🌍 too!

My absolute favorite boba place in the area. The drink quality has always been great and consistent. Their honey boba is to die for - perfect flavor and texture. I recommend the taro lover, silky strawberry, or dirty ube. Service is quick and the shop is so cute!

I’ve been here twice now.
Pros: employees are nice & fast, plenty of parking, & the honey boba is tasty but becomes hard once you add ice to it

Cons: not sure if it’s just the drinks I order (the liquid gold & creamy jasmine), but both were steeped for too long and were very bitter

Overall, convenient place but subpar drinks.

Nice staff. Will make suggestions for alternate substitutions as they are corporate run and cannot deviate from menu.

Not a deal breaker but a definite bummer.

One of my favorite boba places around. Fun and delicious drinks that don't rely on sugar to be good. Highly recommend the Grasshopper.

Used a self service kiosk for ordering, food was ready within minutes. There's an app to order food also, but I don't use it. Drive-thru line is pretty long usually also, but moves quickly.

Great location, clean inside and out, has kids playground area and family food options are also priced well at this location. Our go to selection is the 40-pc nugget deal or the select your own family dinner option which can feed the whole family. A lot has changed over the past few decades, but the food and quality of service has remained constant along with some of the classic items and recipes which isn't normal for a fast food chain.

I ate a filet of fish that was stale and tasted bad, and the french fries were old and overcooked. Also, the manager was rude to me, and did not want to give me another filet of fish! I will not come to this MCD's again!

I don’t know if they are messing with me but I always order a Mc chicken light Mayo and for the last 3 times I have gone there has been so much extra mayonnaise on it that it fills into the wrapper. What the heck man. Light mayo apparently equals let’s mess with this person and put extra extra.

Our food was  not cooked well at all I could tell fries and crispy chicken was fried in either old oil or overheated. My sandwich was supposed to be light on the mayo. My boyfriend's burger was not cooked all the way through. It was just gross. Very disappointed. It was a 35$ tab.  We drank our mocha frappes for dinner. Not even enough ice in drinks for them to be cold..
This is getting to be the norm for McDonalds and not just st this franchise.

Manager Margie was extremely unpleasant and rude. We went through the drive thru to pick up two mobile orders and asked to add a hashbrown and drink. When we got to the window, Margie did not greet us at all and instead said in the rudest tone “we don’t usually do three orders in the drive thru” and then shoved the payment reader at us and said nothing. What were we supposed to do? Not order? If she’s 60 and still working at McDonald’s then that’s her fault and she shouldn’t take out her life disappointment on customers. The other employees were pleasant but not Margie. Thanks Margie!

We had gotten breakfast. Steak egg and cheese Bagel 🥯 , sausage biscuit 🍪, And 2 frappe   also 2 breakfast burritos.
20$.

Fries tasted a little off and they forgot a sandwich but had no problem getting it when asked and I still ate the fries! We’re always a pain in the behind but they handled it very well!!!

Major issue with the manager Ana. Brought to her attention that one of the employees was touching EVERYTHING with DIRTY gloves even food that wasnt in a container. When telling her about it she then became extremely combative and refused to replace my fries then proceeded to call the cops and refused to give me a refund. Most of the issue is recorded on my phone. So instead of listening to customer feedback and moving forward with the replacement or refund she continue to make that matter worse and the employee continues to contaminate the fries with his DIRTY gloves.

Was given pancakes with some sort of hard black pieces throughout them. I had eaten most of one before realizing. I contacted this store on Harmony Rd and I was never able to get any answer as to what the substance was. I'm glad it wasn't any of my family members that had eaten them. It's been almost a year now and no one had ever reached out to even try to make it right with me. Haven't been back here since.

This location was much better than the one at Main Street. Sat in there drive thru for 20 mins and never moved forward and line was literally around building and one car from being out in main road. So when I came through this drive thru and there was only one car in front of me I was very shocked. Employees were very friendly and prompt compared to Main Street at 1130pm on a week night.

We we're in a hurry tonight.... Everything went pretty smoothly. Friendly cashiers. Only issue I had was that the touch-screen ordering system wasn't taking cards at that time & didn't even print my order receipt needed to take up to/pay at the normal human-operated cash register.. but, the friendly cashier lady ended up figuring everything out for me.

This visit may not have particularly made my night too much better, but gladly, didn't make it any worse!

Hmm, watching my little lady going down the PlayPlace slide with a smile on her face, is the most enjoyable/memorable moment of this visit, that puts a smile on my face as well.

^_^

So horrible it was entertaining. Just walk in and grab any bag on the counter, no one’s coming for them, otherwise be prepared to wait forever inside or camp out in the drive thru. But be warned! Signs posted demand you not spend more than 30 minutes there. Oh and the food will be disgusting, I don’t think they’ve ordered gloves in a while. I’m not loving it!

So I ordered a sausage biscuit from DoorDash . The timing was perfect. However, when I got the biscuit, it was hard, I guess they put it in the microwave!!!! I cannot stand my food in the microwave. Please stop putting food in the microwave.!

Way better than Wendy’s especially with the app discounts/deals this place more reliable than anywhere else in Middletown. I’d rather eat a double qp than a five guys burger

Place is horrible McDonalds just ordered breakfast sandwich got back in my vehicle and sandwich was cold the American Cheese was not even melted, manager had to tell young employee to get off his phone bravo to that manager, yes I know I should have taken cold breakfast sandwich back in however I am physically disabled was parked in handicap spot, raining, if you want McDonald’s go to Smyrna it’s a much nicer, updated McDonalds with fresher food…and these kids want 15.00 hour to work

Gone here my whole life, and they're reliable. Any issues I've had they've assisted me with easily. Can get very busy during peak hours, patience is advised.

Ordered lg coffee and lg fries at the counter for eat-in. Good service and quick delivery. Fries were very stale. Oh well.....

Waited 9 minutes to get the saddest $10 quarter pounder meal ever.

Fries were completely unsalted.

Second time I visited in a weekend for a drink..Both times unsweetened tea was going bad.
First time I just drove to Lewes second time I took back in told them it was bad but also had no sweetener added. She gave me new tea...I had to add sweetener and took to car. So what did she give me ....sweet tea which I added Splenda to. So again couldn't drink it! Used to be my go to place on way to Lewes...think I will rethink this visit from now on and wait till further on my trip.
Also tea is a $1.39 in Rehoboth and other Mcds further south, but still a $1.99 at this location.

I mean if you're looking for fast food in a pinch, you pretty much know how this works. This particular franchise isn't bad, depending on the staff for the day. Kinda dirty in there to say the least, but it is what it is so satisfy my lunch hour cravings.

Starbucks Hidalgo Tampico

Personnel a great!
Please keep on mind that the most precious STARBUCK's resource are employees
Support employees with frequent training programs.Supply empliyees with all requirements for sanitization and cleaning
I do really recommend that facility conditions should be verified and confirmed that facilities are in good conditions and functional

Came to visit the family here in Mexico and this place provided a really comfortable environment well enjoyed. I felt like in a way I was back in the states hope whoever reads this enjoys it as well as I did.

If you are a regular client they will give you good attention but if you are not they will not give you the drink as you ask and they will not be that kind

Last time we even got our drinks served & charged in our table which I really really appreciate!! Thumbs up for that Starbucks!!

Great place to have a great coffee in a golden zone off tampico

Poke Kai

The taro bubble tea is delicious. The original bubble tea is good, it’s a lightly sweetened black tea with milk. The tuna poke bowl was good, the avocado is fresh.

This place is delicious, and reasonably priced with a healthy amount of food! Highly recommended and will definitely be back again.

I was trying to find a place to eat with my family and friends after a day at Dorney Park, which was only about 5mins away. This shop looks like a take out from the outside. There are some tables outside for outdoor seatings. The inside isn’t big, with only a few 4 seaters tables. Then I was trying to grab a high chair for my 8mos old baby, but the two that I saw were soo sticky. I rather she just sit on my husband or my lap. We ended up sitting outside, which I believe works better for my 8 parties including 4 little kids and baby. But why did I still give a 4 stars. I believe the customer service here definitely earns that. And their food isnt that bad at all too.

So let’s talk about their customers service. The cashier or maybe even the manager (I’m not 100% sure on that though) was very friendly, very professional, and very patient with me. There were some customization with my food and drinks. It might have been a miscommunication between the cashier and the staff making the orders by the bar. They quickly resolve that for me. Later on, I realized one of my drink was requested no ice because I plan on putting that into the fridge for tomorrow, which I mentioned to the cashier why I don’t want ice when I placed the order. But the drink came out with ice. I figured this is a small issue. At most, the drink might be somewhat diluted since by tomorrow, the ice for sure will all be melted. The cashier apologized and went back into the store and actually made me a new one without ice this time! I was definitely not expecting that. Honestly, alot of other places would just apologize, or some don’t even apologize, and would just leave it as that. This actions just tells me their customers service is superb!

Food wise, their food is not too bad. Of course I have been to better poke bowl restaurants, but around this area, Poke Kai really isn’t too bad. Both my husband and I ordered a custom poke bowl with 2 proteins. Second protein is add $2 on top. I also ordered chicken wings with hot & honey sauce on the side and a gyoza, which is fried. These two appetizers were pretty crispy. I personally like the wings. My husband ordered a guava fruit tea. I tried it, pretty good. I had the lemon fruit tea with less sugar first. That one is toooo sour for me. If you like sour, you probably can tolerate that, but I definitely cant. I ended up with a lychee fruit tea with lychee jelly and less sugar. Now that was good. Then I have a coffee milk tea that I saved for the next day. When I drank that the next morning, it was alright. I probably would just order milk tea instead of coffee milk tea if I ever go back.

Obsessed with the food I got here! I got pomegranate fruit tea with passion fruit tea and it was one of the best drinks I’ve ever had. I also got pork fried dumplings that were also nice and crispy and a delicious house special poke bowl. Highly recommend.

Not really impressed with the boba! I ordered on the kiosk as at 5pm on a Sunday as requested, as they were surprisingly busy. Not all the flavors on the menu were on the kiosk order.
I didn’t mind waiting >10 mins just for the drink, but it was super watered down /lacking flavor. Personally I wouldn’t return for boba but I’m sure their food is fine.

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