McDonald's

Extremely slow service as usual...I had to say hello into the speaker to get their attention while 4 more cars were waiting behind me. The cashier took so long at window 1, the customer behind me honked and a little later asked me if I was stuck amd couldn't move. I let her know I was still waiting for the cashier. After paying I picked up my food at window 2 at which the cashier didn't greet before or after handing me my food and closing the window. This seems to be the only McDonald's in the valley that doesn't sell Happy Meal toys alone. This McDonald's has a high turn over rate and the new crew never seems to be trained appropriately. I hadn't visited this location in over a year when I lived in this area, nothing has changed.

I ordered a hamburger it took 15 minutes. When I asked the girl about my order is she responded pretty snotty matter. I told her I'm the one that should be upset waiting 15 minutes for a hamburger., she got me my hamburger and toss the bag to me. Another one behind the counter dropped an F-bomb while standing at the cash register I wasn't the only one with issues. Maybe this McDonald's needs to train their employees on how to treat their customers

Went through the Drive thru. And it was a busy evening but as an young fast food worker I can judge times etc. And they were awesome. For how many cars they powered through smoothly. They workers I came into contact with were calm,cool and collected. Looked like an awesome team.

I went through the drive-thru at this location and Angie was very kind and patient. The customer service is always good here but you can feel a bit rushed at the intercom which I understand because it's fast food and they're busy. I didn't feel that way today and it was much appreciated.

Good service, well done fast food.  For locations this is one of the better ones for all of Mesa.  Clean, well kept.  Food is fresh not always sitting under a heat lamp.  Tastier than most due to that.  There is often a few minutes wait however so not the speediest.  Sometimes out of items as was the case with this visit as well (no strawberry cream pies though that was a featured item and the order taker wasn't aware they were out).  Manager was polite when she came to the table to inform us.

Not bad, hits the spot for ice cream cravings. My friend got the McFlurry w/ M&Ms and hot fudge, I tried the hot fudge sundae. First time trying the ice cream and we liked it. I probably won’t be able to finish all of it at once since it is so sweet and filling, but it’s an inexpensive quick dessert! Fast service, not sure about atmosphere since we did drive-thru. We spent $5 with a coupon.

Tried the sausage burrito for the first time today. Gotta say I like it. On the small side so order 2. They usually offer buy 1 get 1 for a dollar. That's worth the deal.

Ordered online and the order was correct and was good. They keep the men's bathroom locked but the women's bathroom was not. A homeless man waited for my husband to come out of the bathroom just to ask for money.

What a terrible experience I just had. Went through the drive-through asked for a barbecue sauce. When they handed me the bag I asked the gentleman. Is there a barbecue sauce in there? He didn’t answer close the window. I drove away and sure enough there was no barbecue sauce. Just terrible service. Lazy employee.

My recent visit to McDonald's #21717 located at 1516 N Hayden Rd, Scottsdale, AZ, was unfortunately marred by a deeply disappointing experience. I took my daughters to this specific branch for ice cream, and our ordeal unfolded as follows:

We initially placed our order through the kiosk, which seemed to go smoothly. However, our excitement turned to frustration when we were informed that the ice cream machine wasn't working. I approached the cashier at this specific McDonald's location and politely inquired about a refund for our order.

Regrettably, our request for a refund was met with a prolonged delay and a lack of interest. It took an extended period for the branch manager to address our concern, even though we had been waiting for our order all this time. When the manager finally did arrive, her response was far from satisfactory. Instead of swiftly resolving the issue, she asked if we wanted anything else.

In response to my daughters' continued hopes for a treat, we requested cinnamon pie. However, we were given cookies instead. When we pointed out the mistake, the manager provided a vague response and simply turned her back, ignoring our request.

This experience was not only a waste of our time but also emotionally disappointing for both me and my daughters. We did not want to create a scene, and it felt as if the staff at McDonald's #21717, 1516 N Hayden Rd, Scottsdale, AZ, took advantage of our patience. Their attitude, characterized by a lack of communication and an unwillingness to rectify mistakes, was truly disheartening.

Rather than seeking a refund, my hope is that this specific McDonald's branch addresses its operational issues and hires more professional staff who can provide better customer service. It is imperative that establishments like McDonald's maintain a higher standard of service and courtesy toward their patrons, especially at locations like this one.

Paris Baguette

The first time I came here I only got a buttercream stuffed bread and I have been hooked since! Everything I have tried is incredible and this is a dangerous place for me to be. The sweet potato roll is another favorite and the red bean roll is just as good and not too sweet. This location is inside Hmart and I have found myself shopping both at Hmart and here every Saturday lately. As you can see I like to stock up for the week 😅 They tend to be pretty busy most of the time being in the food court area and can get crowded as the checkout line mingles with the small space where their shelves are.

For my daughter's birthday she wanted a Green Tea Strawberry Cake. Not only was it great tasting but it was light and sweet, without the aftertaste if that makes any sense. And the cake holds up after repeated eating! Worth every penny.

Delicious cakes and bakery products. We tried Chocolate cake and it was delicious! Bakery is decently priced as well.

So many fun, interesting and delicious treats. Honestly, everything we had tried there has been an awesome experience. One of the best bakery experiences we have had. Would highly recommend the trip out there. Surrounded by amazing restaurants as well.

Cute little dessert shop . It can get pricey and everything is old individual from 1.95 and up . They are located right in the Hmart . Nice and friendly staff , clean .

I always come here because it’s the closest McDonald’s but it sucks so bad. Today I came in and my App wasent working, even though I come in almost everyday the worker gave me an attitude and told there was nothing to do other than get something else. I just left and went to the McDonald’s on Tatum Bell where they actually have good customer service and they easily got me what I wanted. Kind of sucks I had to drive an extra 8 minutes to get good service but I’ll take it, I’ll just remember to avoid this one

Cole and his crew are very respectful and helped me with very minor things. Very generous and also attentive and was very polite. I can tell his shift crew respects him just the way that he respects them along with the customers. Thanks cole for letting ,e finish my meal before locking up.

* THIS LOCATION ACCEPTS FOOD STAMPS (EBT)*     [ if you have hot food program w/card ]

The woman at the second window was awesome. I am lactose intolerant but I love McDonald's coffee and I tried adding an espresso shot to my coffee. She double checked that my order was right and made it perfectly. The sandwiches I got were also fresh and perfect 👍

Come here late and they are always open and have good service. Not much in the area so I’m glad they are open and friendly! Store also looks clean inside which is a plus.

I came here for nostalgic reasons. My mom used to work here in the 80's and 90's when I was a kid and I usually had to go to work with her all the time due to lack of sitters. It looks nothing like I remember, but that's due to design changes over the decades. Food was fine. Service was fine.

BOBA TOKO

It was our first time trying their Drinks, and I must say it was really good!  My wife had their peach tea and it was pretty decent. I got their Vietnamese coffee and it was definitely super strong just the way I like it. Overall it was a great experience. We will definitely be back, 5 stars across the board. Thank you!

We ordered the taro milk tea and the strawberry milk. The taro milk tea was pretty good but I didn’t like the strawberry milk that much. It tasted like milk powder and it was so sweet. I asked if I can get 25% sweetness but they said no. I guess it’s because they are making it using milk powder so they can’t change the sweetness level. Love the atmosphere though.

This boba spot is amazing! I ordered & loved the taro tea with cheesecake foam. The cute interior and place has games for friends, plus food and refreshments. A must-visit for sweet drink enthusiasts, especially boba fans!

The Tropical Lime was so refreshing. It was sweet without being too sweet. I loved the bits of fruit. The cup they come in is the best boba cup I have ever gotten. It’s got a good texture and just the right fit in your hand. The girl behind the counter was so super friendly and kind. She was very engaging.

The drinks are good but there's a lot of ice so drinks are gone fast, make sure to request light ice to avoid that. Also, the barista wasn't very helpful with questions about the product. It was also very hot and humid--the AC didn't work well and they had a single fan to cool the room down.

Okay so McDonald's definitely isn't as cheap as it used to be and honestly it's a little overpriced now. But even so, I still give this location 5 stars for their service. Every single time I come here my food is hot and fresh except when I hit the drive through an hour before close, but that's totally understandable. If you're in Coolidge and need a quick bite definitely stop here.

I've lost five dollars or more to them always forgetting my order or things they forget today I try give them another chance to see if they improve but no the two girls today that that where to handle my food forget five dollars in food I've waited for 10 minutes. I understand the hard workers inside have it the hardest but when you put a lot of money to feed people who can't go out suck not only for me but the people I've help.

Good customer service is so critical to the thriving force of a successful business! This location puts distaste in my mouth! The employees who I've interacted with all wear somber-I-hate-my-job faces...no kindness...or friendliness...or even respect for that matter.
As I patiently waited for my item-no-one ever even acknowledged my presence...not once. In my waiting, I observed an African American gentleman standing at the counter for quite a long period of time-he too was never acknowledged that he existed standing there. Finally, a worker (with that face) went to assist him. As I continued to wait, a Caucasian man approached the counter to be helped. The same employee that eventually waited on the prior customer acknowledged this man immediately by stating, " I'll be with you shortly." Hmmmm...why was one worthy enough and not the other??? We're all fellow humans on this journey called life. Even a simple smile can change the course of a person's day. 😁😀 Let's be mindful of the impact we have on one another.

Not a frequent flyer here,  but they offered me a free iced coffee for my birthday,  boy was it amazing.  The service was quick as well.

Is it TOO much to ask for fresh fries?!? I asked nicely he said he would let them know. Of course they weren’t! Geeez, it’s enough your ice cream machine seems to be broken as well and all I asked was for fresh fries!!!!! And drive thru was NOT busy. Rant over😅

Felt quite uncomfortable! Not a great experience if someone wants to visit here and dine in.  Definitely not with family!!
Burger 🍔 did not taste fresh!
They just don’t care whether your order is to go or dine in!

I go here a lot. The service has definitely gotten way better as long as you don't go inside. It's been awhile since my food was messed up too.

This McDonald’s is fine but after 9pm they only accept cash every night. And to make it worse they stop accepting mobile orders. It’s really frustrating to deal with but it’s been like this for literal months. They might as well just close at 9. No other McDonalds in the area does this but it’s a farther drive and with the price of gas it makes you consider everywhere else. I’d understand if it was a one time occurrence but this has continued for months. Someone needs to fix their system so they can do all orders because it’s ridiculous at this point.

I get up early for work, and this McDonald's has been open for me at 5:26am, and the worker at the window at that time has been very nice.

terrible experience it is always on and off whether or not they take cash only. sometimes i’ll show up really late like around 1 am and they will take my order just fine. other nights i show up at 9 pm and they are accepting cash only and no mobile orders. and tonight the lady taking orders told us we couldn’t do two separate orders because the line “was too long” even thought there was no one behind us. At this point it just feels like they are being lazy not wanting to take orders. terrible experience worst mcdonald’s i’ve ever been to which sucks because it is the closest one to where i live.

I have lived in Jasper my whole life and I also worked at this McDonalds in high school. I went through there at about 3:00pm yesterday 10/9/23. It wasn’t busy but they were so slow it was unreal there were a few cars in front of me. My child was screaming in the back seat and I’m starving. But I thought maybe the food would be fresh and it would be worth it since we had to wait. Usually the wait is bc of getting fresh fries. I was very wrong!!! The fries tasted like they were 3 hours old and cold and my burger was like slop I asked to add Mayo to my double cheeseburger not drench it in mayo and they left off the onions which I wanted. I have worked at a few different fast food restaurants and I was a server for over 10 years. I know service and this isn’t it. I’ve been through there many times and it’s been the same thing every time. Also the inside looks terrible it’s so dark and dreary it’s depressing. Ever since the remodel this location has been awful. When I worked at McDonalds there was a correct way to assemble a burger a correct way to put everything in the bag so the fries do not fall over etc. I guess no one cares about their business or job. The owner sure doesn’t care because this already has a 3 star rating and nothing has been done to fix it!!! If you can’t get your employees together to service the customers accordingly just sell the business bc this line of work isn’t for you!!!

What you don’t see in the picture is the amount of ketchup and mayo on the outside of the top bun of my burger I had to use a fry to scrape it off so I could even hold it. Which was still gross bc now I have it on my fingers trying to eat it. Ya know I thought that was the purpose of a bun to keep meat and condiments inside and keep your hands clean? Guess not!!! I would love the opportunity to shape this business to what it should be or should I say what it used to be!!!

I order ahead. Got there had to wait on food. Am OK with that but they missed a cheese burger 🍔 Through the fries in the bag so the fries were everywhere.  Had to tell them four times what drinks I needed. I understand they was busy but each person something was wrong and they had to fix it. Happy I don't do drive thu with how missed up everything was

I work for hospice so every day I go by for a large frappe, a couple of times this week my 2 smallest kids 3&5 were both with me. ROBIN, AND RYAN WENT ABOVE AND BEYOND AS OUR ORDER AND KID CHAOS WENT TO SHAMBLES OVER MY KIDS NOT AGREEING. I STEAD OF GETTING HATEFUL, THEY BITH STEPPED UP AND MADE ME FEEL JUST AA COMFORTABLE AS COULD BE, MY KIDS ABSOLUTELY LOVED IT AND THEY NOW HAVE THIS GREAT MEMORY OF THEM PLAYING BUT STILL BEING PROFESSIONAL AND WORKING AT THE SAME TIME

Stopped for breakfast on our way home and like I told the manager at this location, I've never seen so many people working while doing so little in my life. Waited over 20 MINUTES before I demanded a refund. Almost comical what a disaster this place is. My advice, keep driving...

This is the worst McDonald's I have ever been to.  I placed my order at the kiosk upon arrival and waited patiently for 15 minutes.  My wife then went up to the counter and stood there another 5 minutes before being acknowledged.  After inquiring as to the whereabouts of our order, she was told they were waiting on fries.  After another 10 minutes, I got up and told my wife to just request a refund.  She did so and we left.  I have three children currently working at Chick-fil-a, Zaxby's and Chipotle, and my son used to work at McDonald's.  There is no excuse for this kind of service.

Nekter Juice Bar

HUMAN FINGERNAIL IN MY PROTEIN BOWL. FOOD AND SAFETY WARNING.
I’m so grossed out. I found a human fingernail in my MOUTH after something was hurting and scratching my gums whilst eating. I pulled it out of my mouth thinking it was coconut (even though there was no coconut in my order). When I felt it, it was hard/ flimsy like a nail. It was not coconut. After further investigation you can see clearly the lines of typical human nails. It’s in no way edible. I’m absolutely disgusted and repulsed that this was in my mouth. The fact that gloves aren’t worn ??? Nails should be kept short when working this type of job, with added gloves for protection. See attached images.

This is the second time in a row they prioritized walk ins over order ahead. People ordering after I placed my order and arrived at the store got their orders around the same time or before me. Yesterday I waited 50 minutes from the time the order was placed until I got my order. The anticipated time on the app said 25 minutes. I checked in at 25 minutes and it still took another 25 minutes to get my order of 3 bowls. They are understaffed and do not know how to prioritize orders. We will not be returning given this was our second time in a row with poor service.  Indian School Road Location in Arcadia

woulda posted sooner but i am just now "out of the woods" health wise...came here for a smoothie, left with food poisoning. Call me crazy but I can't shake the feeling that the girls who are working Friday morning(9/1) did, or did not do something they were supposed to do, which resulted in my getting food poisoning... perhaps they didn't wash their hands, perhaps they used something expired in my smoothie? regardless, they get one star because I ended up in the hospital Friday night. As I'm getting violently ill less than two hours after having the chocolate/pb smoothie. I think it goes without saying I'm definitely not coming here ever again.

I have tried several times on several different days of the week to call this location as my mobile app does not work and when I try to order online my "reward" is not processed, therefore I call to place a phone order so that I can come in and use my reward in person without having to wait for my order to be made.  WELL NO ONE EVER ANSWERS THE PHONE.  What's the point!

I love ordering from here! Makes my work day more enjoyable when I treat myself to this delicious lunch and great service!

After a long day, we came to this location as it was the only one in the area open after midnight. We spent over 30 minutes in the drive through before being able to even get to the speaker, just to find out they are only accepting cash. We did not have any cash on us so we had to continue to wait in the over 20 car like to get out again. When we got to the speaker, the lady was short and offered no apology or sympathy. It would have been helpful to have a sign or literally anything else to let us know not to waste our time in this stupid line.

the location on ray and Arizona Ave always gets orders wrong. never expect to be satisfied. they also have rude employees. I literally drive to the one on warner and cooper so I don't have my day ruined by this location. also to have the best drive thru time for their store they park cars to have them wait for order. One time I ordered here and called because they got my order wrong and I didn't want to drive back and the manager hung up on me. So I drove to store and made her refund me. They are very rude. I never complain like this. I know some may say I'm a Karen. But I always tip even in drive thru's and I was super disappointed here.

i’d give a zero if i could. this location has to be one of the worst mcdonald’s ever. fries are always cold and never filled up, takes forever to just get your food and crew is unbelievably disrespectful. save your money

I come here every other week and they're good for the most part but I think they hired a new manager lady and she was incredibly rude. I came through the drive through on my motorcycle this morning and she was beyond disrespectful being passive aggressive and ultimately told me to come inside to order all while me and my coworker where trying to get our lunch. They're usually really fast which I why I have my lunch there but if thus service is gonna continue I'm sure theres another place to eat

Ordered for 3 diners, two menu items were modified. The entire order came out perfectly! The fries were awesome, served steaming hot. The Filet 'O Fish sandwiches were all made to order with the correct modifications. Service was spectacular! Very clean, my only gripe about the atmosphere is there's a kids' play area taking up a great part of the dining area. And apparently parents have no problem letting their children scream like wild banshees! All-in-all, many steps above the average McDonald's.

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