McDonald's

Beware of mooing burgers. Staff was awesome, a rarity in the food service sector, especially fast food it seems. The three stars are for them. Pink burgers just don’t cut it. Sickness in a box!

The people at this location are always happy and friendly. I haven't dined inside, but the drive through is always fast and my orders have always been correct.

My wife and I enjoy going to this. McDonald's usually go to or 3 times a month. Very friendly staff and good service.

What the heck is this? I get that the food doesn't look like the pictures, but these are so flat, it looks like someone honestly smashed them down. I had the spicy crispy chicken sandwich, and it's just so mediocre. We ordered cheeseburgers, and again, just... smooshed. Such poor quality.

The atmosphere was welcoming and there was clean seating readily available for me. I did have a good meal as well, taken correctly the first time. Very happy with this restaurant. Go McDs on Blue Lakes!

What makes this McDonald's standout form all others is the first rate service.
Today, I was at the drive-thru and Trevor was taking my order. Unfortunately the computers was having a hard time processing the order. Trevor displayed an infectious calm deemenor explaining the situation. We even laughed about it at the window. Kindly, Trevor made some accomodations and we left happier than we arrived. Customer service like the way Trevor displayed is a diamond all employers hope their employees can attain.
Kudos Trevor.

It's silly to review a McDonald's, we all realize that. This McDonald's is pleasant overall, but I have to say that in the last two years we've ordered at this location, they mess up small parts of our order more often than not. It's frustrating, partially because it feels like they're sooo close to doing everything by the book and are all really friendly. They seem to have a hard time keeping staff around, and I'm sure it's not an easy place to work, but there's definitely room for improvement.

I gave the cashier a coupon for buy a sandwich and get one free. Then asked for an extra egg on the sandwich I payed for. I didn't get a free sandwich and no extra egg. I payed almost 9 dollars for 2 sandwiches and one wasn't even the way we wanted it. They tasted good but the customer service wasn't very good

fully remodeled and ready for business. plan your way to get into the parking Lot because it is on a really busy corner. it is really clean inside and definitely needs a little cleaning on the outside, but it is brand new.

Went in about 8 am. Flies in women's bathroom. Guess better than the dining room but first time I've ever seen 4-5 flies in a bathroom at any fast food restaurant.  Did not care for the constant beeping of alarms. Final reason for one star for atmosphere was the manager (?) yelling at one of the employees to get ketchup packets into the dining room. There were packets already there. The employee brought her the half full bin and the manager said didn't care and that she needed to just follow directions. Really don't need that with my breakfast sandwich.
Food was served fast and order was correct.

I ordered a 20 piece McNuggets and only received 10. I also ordered a Cheeseburger with ONLY KETCHUP, I got a cheeseburger with onions on it. Also the Dr Pepper was watery and had no flavor at all.  I called to let someone know my order was wrong and the girl told me there was definitely more than 10 nuggets and made it to seem like I didn't know what I was talking about.

This is the worst McDonald's in all of Central Alabama. Not only is the staff rude, they start out their normal greeting with "Go head..." You can't even make a proper order because all of their drive-through screens are broken and have been for almost 2 years now! See the images below! If I could give this "slow food" restaurant an even lower score, I would in a heartbeat. Don't waste your time or support them with your money.

Just today we had went here to get something quick to eat. When we arrived at this location there were 5 people in front of us and one of them was a doordasher who was waiting on them to make corrections to their mistake(they completely ran out of fries). We had waited 30 minutes to even order and they were out of their sweet tea and they knew that they were out but did nothing to refill it. When our order came out I got a #7 with no onions and no pickles my first cheese burger was great but my second one was SMOTHERED in onions I went up to the cashier and asked if they could make a new one because this one was wrong he took it and gave me a new one but when I opened the wrapping the cheese as basically not even on the cheese burger and the bun was hard. How do you run completely out of fries. This places food is good if it is made right not other than that it is dirty the management of this place is absolutely ridiculous!

Ice cream machine NEVER works... the few times I have ordered food (#7 combo which is 2 cheese burgers fries and a Coke) they always ask me to pull up and wait. As soon as I ask for my money back my food is magically done and appears.... this was my last trip here, the McDonald's at the interstate and the one in Wetumpka are both much better!

Store is NEVER open on time on weekends. They will open anywhere from 6:05 up to 7:00. You can pull up there at 6:30 & see them inside but they won't even acknowledge you are in the drive thru. When they do finally come it's go head. Me big breakfast please. Them first window. Pull up to window. Me Good Morning.  Them 6.19 rings up sale runs card sticks card & receipt out window. Me thank you. Them shuts window. Pull up to next window. Me Good morning.  Them shoves bag out window shuts window.

They only do the ridiculous kiosk now, which doesn't take the survey codes. Newsflash  PEOPLE HATE THEM!! Employees aren't even half ready to come help if there's a problem! It takes much longer to do it this way! You're charging more than ever before, but offer worse and worse service if ANY!! I'm about ready to stop coming here ENTIRELY!! Don't expect fast or quality service. It's bear mimimum of both at this location. You feel like you're just an inconvenience if they help you at all.

Gross....there was a bite out of one of my McDouble patties.  Plus really sloppy work...how hard is it to align two burgers patties straight?

Very surprised to see the only way you can order at this location is with their "Kiosk" which are filthy dirty and covered in fingerprints. Obviously never cleaned, funny how not so long ago no one could use the "Kiosk" because you might catch something...Now... Don't even bother cleaning them! There is not even a menu board on the wall behind the counter.
I guess this is how they gently force you through the drive thru so they don't have to bother with anyone inside the store.
Perhaps they should just close the inside and dining area for lack of interest and be drive thru only.

This is the worst MacDonald ever. They mess up my order so many times before. Also a couple of days ago I got kids meals and asked for extra ranch. They refused to give it to me. I talked to the manager about it and she told me kids meals only come with one ranch. I don't want free stuff I was willing to pay for it but she walked away and didn't care. I keep going here because it's on my way home but not anymore.

What can you say about McDonald's? It fills a need for everybody sometime. Average or maybe slightly below average fast food. Is it just me, or is everything getting smaller? A Big Mac or a Quarter Pounder used to be a lot of food didn't it? Those were the "big" burgers.  I would hate to see what a regular cheeseburger looks like from McDonald's!

I just visited this store (probably my 100th time) and it took us 10 minutes to place my order.  (We no longer have the option to order at the counter or to get assistance.)    Then another 5 mins for your manager to assist us.  This puts your manager in a position to deal with unsatisfied customers.  Over and over!
The new do it yourself method is not a savings to me or you.  I have now watched people walk out after not being able to order!
But on a bright note... all the surrounding chains are loving it.
Please change this.  I would love to come back.  It's not worth it otherwise!

Yet another McDonald's that has gone to kiosk ordering only. The registers are blocked by a big cardboard sign begging for help which forces you to use the nasty touch screen kiosk covered in fingerprints . Apparently they don't help to clean them once in a while!
Absolutely no one will talk to you, your just on your own to figure out how to navigate the kiosk and then guess what... true to form they got the order wrong.
Done with this location. Put people back up front to talk to. I've included a picture that is on the wall inside the location. It's very fitting... Hello, anybody there!

Horrible experience!
Arrived inside the location at 10:55 to order breakfast only to find out they do not have people to take your orders anymore. You must use a computer screen, after tryin to use the menu for 10 minutes and not being able to find "breakfast" I then stood at the counter saying "Hello, I need some help!"
Finally a lady that appeared to be a manager since she was dressed differently, asked what I needed. I exclaimed I could not find breakfast. She stated there is no more breakfast and walked away.
Nobody seemed to care about helping actual people at the front counter anymore.
No information as to when breakfast ended leaving me to wonder if I arrived in time or not.
It is clear they are only there to do what is required and I will never return to this location.
Thanks for teaching me what customer service looks like in December 2023! I'm so disappointed about so called customer service.
I went to jack in the box where breakfast is really still served all day and they have people at the counter to greet you and take your order so you don't have to touch bacteria infested screens!
Welcome to the future, McDonald's you disappoint!

This is the grossest McDonny’s. I watched a lady eat fries in the kitchen and idk that this table or play areas has ever been cleaned lolllll. One star for all the socks inside the play area. Smells like sewage and

Staff generally can't get an order right on the first try if has multiple items. Double check everything in your order.
Atmosphere in the store is generally cold when trying to get what you paid for. Not welcoming service. Food is usually not hot by the time you get what you paid for.

Ghetto McDonald's. I ordered a breakfast sandwich with coffee and ice Brown instead of a hash Brown I got a small bag of fries and the coffee I ordered was not even close to what I ordered but when I asked them to put at least the ice eye water didn't bro put 3³s that melted instantly. And this is definitely not the 1st time this has happened to me but wow it's great though

Stopped here for breakfast. A regular McDonald's BUT The morning crew was amazing. Very friendly and very fast. Just a happy bunch of people. Really made my morning.I noticed they were very concerned with getting the orders right. 😊👌

We felt rushed to order. The nuggets were dry and the fries were bland. Terrible. Even the pb flurry wasn't good. This is the second time we've been there and both times were bad.

It's convenient for the location... Wood River Valley isn't packed with fast food, so the options are limited and competition to provide great service is too..  And it's typical McDonald's!

I watched an employee use the restroom without washing his hands. I was curious and watched him to see if maybe he washed his hands in the back, but instead went right to making food. When I brought it up to the employee at the front he argued with me and said that it’s OK because they were gloves when they make the food. My wife was in the middle of a $68 order. We canceled the order and left.

Just wanted to share a note about the staff at this McDonalds location. I went in around 8:15pm on 10/02/23 because I was double charged for a mobile order and the associate and manager that helped me were so pleasant. They both were so kind and helpful. If more people were like them, the world would be a better place. Thank you for your kindness.

This is a mini-McDonalds in a gas station. It has seating for about 6 people but was clean and newly refurbished. Normally I might have knocked a star from the atmosphere because there really isn't one here but the staff was courteous and the food was fresh and made to standard so I can't complain. Did not try the soda and they did not have apple pies ready but the fries, burger and nuggets we ordered were what we expected and will drop by here again if we need a bite on the run.

I have recently had the displeasure of reviewing what is, in my opinion, the worst McDonald's in America.  I am pleased to now be reviewing what I believe to be the best McDonald's in America.  The food was excellent and everything was piping hot and fresh.  But if you follow my reviews you already know I'm not here to comment on the tastiness of the food.  It's all about the atmosphere and this place has the greatest customer service team I have ever encountered in fast food.  The gal in the drive thru is nothing short of Saturday Night Live material and I made a point of telling her so.  She was astoundingly helpful in getting my hyper twice removed cousin to take a chill pill.  At the end of the day I was sad to go but the whole group was excited to go someplace where we will most definitely get bitten by a rattlesnake.  Luckily we left with a little parting gift

How would I know how anything tastes the lobby is closed and you can't order food unless you have a car discriminating?  Clearly posted lobby open at 6am not 8am now I get to go to work with no food

McDonald’s raises the price of their drinks/other items, yet it seems they have a preset to cut you short on your drink. Been like this for months.

Le Cafe’ Beignet

I almost didn’t try this place because it’s rated a 3.9. But I’m so glad we came here. The food was excellent. The service was great. We did not have a wait time like some have complained about. We got straight in and our server immediately brought us drinks. The food came out quickly too. We had the rum beignets and seafood bread.

We are in town from Louisiana and were looking for local brunch spots. Soo glad we came here today. The service was wonderful. We loved the ambiance and food. Special thank you to Thai, Mr. Tommy, Everett* (sorry if I mispelled your name), and everyone else involved with our dining experience. This place was so cozy, we can't wait to return. I had the shrimp and grits, beignets, and a lovely winter berry mimosa. As a former chef, I have to say that those were the best grits I ever had at a restaurant. My family enjoyed their food and drinks too. I'll post pictures, I would have liked to capture more of the restaurant without interrupting other customers/employees haha. Wishing you all the best.

The atmosphere of this restaurant reminds you of southern home, from the decor to the playing of Ray Charles' "Georgia" being played overhead. The host seated me promptly, and the waitress was right over with a menu and offering suggestions. I chose the southern scrambler. It came with eggs, sausage, onions, toaste, and cheese grits. I enjoyed it all. I would go back if I had the opportunity.

I was in the area last year but didn’t get the chance to stop by and check this place out. This time I made a point to and I’m so glad I did! Such a cute brunch place and definitely worth the visit. You can just see the level of care that is put into everything, from the atmosphere, to the food itself, and even the presentation. The owner is very sweet and professional.

Featured items pictured are classic mimosa and peach cobbler mimosa, french market beignets, southern crab stack, southern scramble, and king cake beignets. All were amazing!! We will be back.

Omg. So we came for brunch. The staff was really nice. I spoke with the owner and she was so sweet. The furniture has been in her family for generations. The music was full of southern charm. The food is made from her family's recipes. She was born and raised near the area. I was so happy with all of our food choices. Next time we come back I will absolutely be coming here.

I wish I could give zero stars. I order online at 10pm. Store is open until 11pm. I get there at 1015pm. Staff refused to give me food the store was closed with all the lights off. Thanks for stealing 15 bucks.

Often okay but stopped in after kids soccer practice and they forgot my burger even after asking the drive thru worker if it was all there and he said yes... got home and not there. Tried to get refund and the app I ordered on informed me to contact the store. Called and left message ... no response yet. Not holding my breath.

I know I have grown up but I definitely think this Big Mac has shrunk LOL like maybe they should call it the Little Mac now

I made an app order for pickup in the drive thru.  All that went off without a hitch.  I gotta say, the rolls, or buns, on the quarter pounder and the Big Mac?  Dry as hell.  Not as I remember from years ago.  Just dry and nasty.

Ordered my nugget meal at the kiosk and was greeted with curse words from the staff behind the counter as they joked and laughed with each other. When I spoke to manager about the inapproapriate language she did nothing. I told her to speak to her staff now to correct their behavior. Instead the rude tall employee told me I didn't know what I was talking about and get on.
This is the worst experience I've had at a McDonald's ever. I'll never go back.
McDonald's was always known for its great service. Well that's gone, along with the fast food and low prices. What is the point?!?

Went to this location twice this week and ordered the same thing and both times this is how much coffee was poured into my small size cup, leaving me THAT much space for the three creamers I asked for on the side! I didn’t take a sip prior to taking the photos. 🤦🏻‍♀️Everyone knows how tiny those creamers are and there is no need to leave two inch space. It must have been the same person working the coffee machine each time.  If your employees don’t have common sense as to how much coffee to fill in those cups, then perhaps there are classes they can take learning how to pour coffee. You’re not waisting my time in line anymore to get almost half the size of what it should have been.

I dont normally go here cuz missing items, not too friendly often. Never ask if I want ketchup. And now too undercooked meat... convenience of it being close is not good enough reason to go here...

After reading the reviews I’m not the first that has encountered that how  rude this  lady Jessica is.Didn’t get my food cause the manager JESSICA  on duty was the rudest ever hope she can drink some of that great McDonald’s coffee and wake up to reality and life as a customer service representative.

Incredible, I've always been fond of McDonald's. But their staff were just outstanding 10/10 kindest people we've met and they're so understanding. They were awesome with my kids!

pulled into the drive thru at 9am thursday morning. a gentleman took my order with extremely great customer service even saving me money on getting a 2 for 5 deal instead of just one sandwhich for a bigger price. stopped at the first window. 100% positive it was the same person who took my order. sick batman tattoo!. he definitely made my morning with a quick joke and amazing way he treated me. lady at the second window also did an amazing job with me getting me everything i need. and she really meant it. Everything was in the bag! 10/10!!

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