DSW Designer Shoe Warehouse

My favorite place in Boston to shop for shoes! Although it is difficult for me to find something I really like there, once I do - it's always at a reasonable price and lasts me 2-3 seasons. Located at Downtown Crossing, it's close enough to other stores like tjmaxx or Marshalls, so you can make a shopping day out of it.

I have never walked out of here without a pair of shoes! They have a very large selection of name brands! While sightseeing in Boston, we stopped in because my current sneakers were not very good for walking. I walked out wearing a new pair of New Balance sneakers and felt
like I was walking on air. They saved the day!
.

Small space, limited selection, but pretty decent overall. I still come here when I'm looking for shoes just because I know the prices are comparatively reasonable. Never had an issue with the staff as other reviewers seem to have.

DSW, also known as Designer Shoe Warehouse, is a popular footwear retailer that is known for its vast selection of shoes, boots, sandals, and other types of footwear. With over 500 locations around the world as well as a robust online store, DSW caters to a diverse range of shoppers with different styles and preferences.

One of the main selling points of DSW is its affordable prices. Shoppers can often find stylish and high-quality shoes for a fraction of the cost of other retailers. In addition to the low prices, DSW also offers a wide range of sizes and widths, which can be especially helpful for shoppers with hard-to-find sizes.

However, the shopping experience at DSW can be hit or miss. Some stores can be disorganized and cluttered, making it difficult to find what you're looking for. The online store can also be overwhelming due to the sheer number of options available. However, DSW does offer a program called VIP Rewards that can help shoppers earn points and discounts on future purchases.

Overall, DSW is a great option for shoe shoppers who are looking for a wide selection of affordable footwear. While the shopping experience can be flawed at times, the low prices and diverse options make it a worthwhile destination for anyone in need of a new pair of shoes.

Wasn't happy. I rarely shop here, and after wondering around because the sections aren't well labeled, I found the clearance section. I need a pair of dress shoes last minute, and didn't want to spend a lot, so when I saw the Clarence price of $14.99, I was excited. But when I went to checkout, I found out, that was not the price, and even though the signs make it seem like the whole section was Clearance, it actually only applied to a very select few, and the shoes were $70. Felt like it was done this way on purpose, banking on people not wanting to go all the way back up a floor, spend time finding a different pair, go back down a floor to check out and wait in line all over again to pay, and will instead choose to just pay the higher price. It felt very intentionally deceptive and I doubt il be going back.

Colonial Shoe Repair

I'm a first-time customer who googled Greg's place and can confirm I'm very happy and satisfied with Greg's work!
When I came in with my 5+ yrs old boots, Greg explained in detail what needed to be done and broke down the cost and was very helpful and professional. He did an amazing job and def extended the life of my boots--highly recommend him and I would come again if I need more shoe repairs! The before vs after pics are stark contrast!

Greg is an Artist. We worked together on a vision I had to upgrade my Wolverine 1000 mile boots into a unique piece that is in line with current fashion trends and hardier for the colder months. Greg went the extra mile to make sure that they were perfect. Looking forward to our next project.

Wildly impressed. I took in 3 pairs of shoes to be fixed, and the man working had very honest conversations with me about the value of fixing them vs. purchasing new. He didn't take any of the shoes, which means he turned away a profit so that he could be honest and stand by his work. He did recommend a few companies for me to look into for purchasing some flats that could last a long time. I am just so taken aback with the honesty and the business sense. I'll be returning in the future!

I brought these Beckett Simonon Fonseca boots to Colonial to get them fully resoled and have sole protectors and metal toe tips installed. Greg listened to all of my requests, gave me options and suggestions, and the result came out great. He has a Blake stitch machine in house (not all cobblers do), so he can resole Blake stitched shoes properly.

In the past, I've also brought my Carmina Oxfords to have sole guards and the metal toe tips installed, which also came out great.

While the price isn't cheap, he does a really good job, and I will definitely be back!

He also carries variety of shoe care products, including Sapphire products, which can be harder to find in stores. If you need work done to your leather shoes/boots I would recommend Colonial 100%

I cannot express enough how amazing my shoes came out after Greg added outsoles and did restorations. Greg took time to explain and suggest options, timeline, costs, and match materials to my shoes for quality and color to upgrade the look of the shoes.  I had a chip in the upper outsole of Prada due to the sticking price tag (bummer); while the Pliner and two boots' outsoles were getting worn out, and I was looking to repair and restore to last longer. Oh look at the details how neat the edgings, color blend, and polished look! I would say that price I paid was reasonable given a topnotch quality of work and customer service. I am very satisfied and highly recommend Greg !

Clarks

Large selection of shoes and friendly staff!

Great selection. Very helpful staff. When they didn't have the shoe I was looking for in my size, they brought out the closest size plus another similar shoe (which I wound up purchasing)

Great Black Friday deals even on the Sunday after.  Mum bought so cute and waterproof boots, and at a steal.  Staff was friendly, was a team even after a busy weekend and were cordial even right up to closing.  Good shoes too!

Excellent experience with attentive, friendly staff. Admittedly terrible with style, so when I asked for opinions the individual that was working with me brought multiple items over that I wouldn't have selected but ended up being the perfect fit and style for what I needed. Sizes were limited with some of the more popular styles, but that is the case anywhere.

The associate was very friendly and helpful.

Suburbia

Always love to go get clothes and shoes for my daughter, it is unexpensive and clithes are good quality specialy for kids that outgrow them so fast!

They have clothing for different styles 😍 and budgets

It's Nice, like any other store like this.

Journeys

The staff was really nice and the shoes have a good price! I will definitely come back! 😍

AMAZING EXPERIENCE!! matthew at journeys was such an incredible help ! bought a pair of shoes & i found the perfect ones thanks to matthew giving me suggestions !! MATTHEW ROCKS ! amazing customer service !!!!!!!!!!

Always awesome staff. Amazing customer service. ❤️

I went to journeys to purchase a pair of converse and Andrea has given me the best services and was so kind

Service was fast and friendly, Matthew quickly got me sizes I needed multiple times while the store was starting to get really busy. I could’ve easily walked out without a purchase were it not for a helpful associate like Matthew

Coppel Canada Centro Sur

All the employees are very friendly and can answer your questions quickly, an excellent place to make your purchases, make payments or withdraw. And a very fun offering for this day of the dead

Very good service and one comes very soon

They never have anything good and the place is too small.

Good place to shopping and very good service.

It doesn't offer a wide choice of products.

Hitchcock Shoes

Ordered "3e" wide shoes from the store I was disappointed to receive shoes that were more narrow than my conventionally sized Walmart shoes. I understand being responsible for return shipping on things that don't fit but this feels like a scam and false advertising. How are you going to call a shoe extra wide when it isn't even as wide as a regular shoe. I emailed them hoping that they would rectify the situation because it was obvious that the shoe was not as wide as advertised but was met with the policy of customers being responsible for return shipping. Not impressed. I would highly recommend ordering from a different company. Had phenomenal experiences with other companies.

Wow!! What a great experience. This very kind woman named Ina literally saved my (very, very wide) feet and saved me money too. I'm going on a trip overseas in a few days and my initial Allen Edmonds order did not fit because who really makes 5E shoes. I had no backup plan until I saw Hitchcock on the web and they came through for me. My first set of Oxfords fit but my other dress down set did not which was totally my fault.  Ina put an end to my troubles! I did an exchange, got new shoes sent to me as quick as they can offer (they shipped them today for tomorrow) and didn't have to talk to ten people to get it done. Very polite and professional! An absolutely amazing customer experience from my end. I don't think I can ever buy shoes from anyone else.

Fellow big foot people of the world--gather here and buy shoes!!

DO NOT ORDER FROM THIS ONLINE STORE! I have wide feet and have trouble finding shoes.  I try most everything.

I ordered two pair from them then tried to return a $59 pair which did not fit. Return shipping was $44 with UPS. I paid only $16 to ship both pair to me. Customer responsible for return shipping.

They offered no assistance via the telephone call either.

I bought my first shoes from Hitchcock Shoes when I was 19. Prior to discovering them, all shoes hurt my feet. I am now 72 and have been a lifelong satisfied customer. My feet thank you for ALWAYS supplying me with comfort!

Poor  customer service. Purchased a pair of Hitchcock brand sneakers very low quality. And after about three months of light to normal use the paper thin lining on both sneakers ripped. Since I paid over $100 for the sneakers, I called Hitchcock. They asked me to send them  pictures and complete their return form, which I did. They wanted me to ship back the sneakers at my own expense, and only then would they determine if they would give me a new pair provide some type of partial refund. I!. the pictures I emailed to them clearly showed lightly used sneakers with ripped linings. I asked them why we were even having this discussion on a pair of sneakers that were purchased three months ago? Anyway, simple decision for me, bye-bye Hitchcock I guess I should’ve read the other reviews.

Target

Pretty happy with the store lately, but corporate lack of subsection signs makes clothing shopping a time sink.  Please, if you care for your employees’ mental health and productivity, label what we’re trying to find.  There is often no alphabetical organization of things and I understand that while things are seasonal and in limited batches, I hope you would agree that a basic promo sign in a basic sign holder for any reasonably significant subsection would make everyone happy.  No need to spend a huge amount of time on guidelines or printing, just text and your logo.  That would answer so many questions that your staff shouldn’t need to.

The store is clean, but that's about it. If I didn't work so close I would never come. Their brand of cat litter, when it is in stock is good. There is only self-checkout most of the time. The prices shouldn't be that high if you have customers doing the work. Just not a great place to shop. Not very fun nor rewarding.

Love not being able to shop in peace because every 5 minutes an employee would announce that the store is closing. She said it in an extremely rude way over the speakers. There was also a woman constantly complaining about how many people were still in the store and she was not doing it quietly. My friend and I wanted to look at the options of Starbucks cups because we saw some were up to 70% off of their original price. A security guard was near the Starbucks and she told us there aren’t many left, only a few. Pretty sure three whole displays aren’t a few? Also she got close to us and kept looking at us like we were going to try and steal one. Don’t bother coming here 30 minutes (maybe even more) before they close unless you want to be bothered by yelling and total rudeness and disrespect.

Never did the pick up before.  Worked out well. Staff was super friendly.  Def will do it again.

It was okay. Wish they had sales on men's clothing. Went into get my husband some clothes for his business trip. Spent more than I wanted to.

Gagnon's Shoe Repair

Make sure you ask for cost before repair.  $45.00 for a pair of heels which takes 5 minutes to repair. Absolutely ridiculous . Great respect for this wonderful trade..

I have a pair of designer leather boots had the soles replaced, and leather conditioned. He also fixed a pair of sandals that an embellishment popped off and we weren’t expecting to able to be fixed. And gave me the rest of the bottle of leather conditioner to match my boots all for $50. Can’t recommend enough.

This place has earned its 5 star rating: I have also suggested others to come here and they have given feedback of what a great suggestion this place is. Seriously you will not regret.

I was sceptical of the 5 star rating until I got my dad's cowboy boots back.

They look great for a 25 year old pair of boots. These will be the best Christmas present I will every give my dad. I can't wait to see how happy he is to see these again!

Go try a different place. They just want your money and get ya out the door. Got my work boots resole didn't even last a month...

I took my 8 year old Wolverine 1000 mile boots for a resole and they came out fantastic. The boots feel great on my feet and I was even given some upkeep advice. I definitely recommend this place for your shoe repair needs and wouldn't hesitate to be back. Thank you!

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