BIRKENSTOCK Brooklyn

I have been using Birkenstock and loving them since 20 years and I still do for a reason!
They are the most comfortable and durable sandals ever.
Now they became super popular everywhere and I’m so happy for the brand!
Well deserved and highly recommended!!!

The best store experience in williamburg!! Melissa and Dayvian couldn’t have been more helpful or personable. The store was clean, organized and had the perfect style I was looking for. Even brought up multiple options in my size since the leathers are different for each shoe. Never going back to the soho location when this is 100x better.

Truly a shame to have such a reveled brand be represented so poorly. Every time I’m in there I feel super unwelcome, everyone is very condescending.

I was refused a return after literally wearing the shoes for a few *minutes* because they only accept unworn shoes. There is quite literally no proof of wear. I’ve attached a picture. Very embarrassing!

This is a cool store. The staff was helpful but not very welcoming. They have a lot of options that other stores may be out of. So, if you are looking for a specific product you should call here and see if they have it in stock.

I've come to this location several times and each time  left without buying anything, even though I knew what I wanted. That's because the sales staff have been indifferent, condescending, and obnoxiously rude. I think they are under a delusion that they're doing their clients a huge favor by gracing them with their presence or that they are selling life-saving necessities and not basic footwear. The attitude at this location is astounding.

The manager was talking about me IN FRONT OF ME in the third person. Must have gotten her training at those grocery stores where cashiers discuss their personal affairs while ignoring customers. She seemed annoyed and couldn't be bothered to take the (brand new) shoe being handed to her. She literally waited until the sales associate set it down on the display in front of her as if it was below her to handle their own merchandise.

She also lied about the exchange process for online orders and told me that the clearly worn shoes I received from their warehouse weren't worn. It was, according to her, "how suede is". Never mind the almost-bald sides on both shoes.

I ended up calling the main warehouse and was told that every Birkenstock location is individually owned and not part of the corporate unit and that my replacement would be shipped out the same day and not after a week and a half, as the store girl insisted was the policy.

DSW Designer Shoe Warehouse

Staff was extremely friendly. The store was clean and well organized. I actually got my favorite booties for the fall season. The cashier team had a slight issue with check out but offered me free delivery service with a brand new set of booties and an additional 30% off as a one time courtesy for the inconvenience.

They rung up the wrong price on her shoes. We drove back and instead of an apology the employee made her wait online again. My wife is too nice to complain but people should know to avoid the place if they can. If you decide to go check your receipt.

Seems to be a large store but selection and styles are pretty bad. Went here a few times and wife can never find anything.

Large quantity of shoes and acessories. Reasonable prices. Nice children selection, my daughter loved several pairs at this location. Will definately return. Highly recommend, they sell name brand shoes. They also sell clothing, though its limited supply. During the holidays they are selling gift items for men.

Manager ruined our Sunday shopping
My grandma and I were so happy trying on shoes when the “manager “ of the store at Tarrytown Rd accused us of littering (in Spanish) With not a kind attitude asked us to put back a bench which we never moved in the first place. Then she told us to stop making a mess which we never did. We tried to informed her that  it wasn’t us but she would not even stop to hear us. She just continued to say the same things. I tried to communicate what happened to one of the employees and he told me that since she was the manager I could not do anything. We left without buying any pair of shoes. I tried to convince my grandma that everything was ok and that the manager did not pick on us bc we’re HISPANIC (which usually happens to us, the hispanics)

Squires Family Clothing & Footwear

Just like the old shoe stores that have disappeared. A pleasure to work with.

Bought a snow bib for my 1 year old for $80. Then saw indentical bib on Amazon and at target for $25.

Buyer beware! This place has no returns! Also products are ~$40+ than in other stores! You have been warned

Love this place! They have many of my favorite brands and they are eager to help, which can be hard to find these days.

Love this place. Though a bit pricey, their selection of clothes, outdoors shoes, quality and brand is second to none in the entire Westchester area.

SHOE-INN

Extremely friendly staff who is very attentive! I went during a sale (win!), and on the advice of the woman helping me, Jessica, I tried on styles I wouldn’t have thought to try. She was right—they looked different on, and I bought a pair of black pumps that I’m in love with and that are also crazy comfortable. Definitely a new go-to for me!

I love shopping at this store. The shoes are amazing!!!👢

Suburbia

It's like a cheaper version of a Liverpool. I rarely buy here but some of their clothing is nice.

Pants to fit. Clothing adjustments as needed!

They don't even deserve one star.
The service is very slow, I had the bad experience of taking a badly labeled garment, the store's full responsibility and they didn't even take responsibility for that, they made me waste half an hour waiting for them to check the price. And for $25 I told them that they will charge me like this. I didn't even know what the price was. The manager on duty should pay attention to her staff and to the clients that make us lose time and want to return.

Miss Alicia Maximo who gave me the strength card doesn't even deserve a star.

It forces you to pay insurance and you want to cancel because it does not mention the beginning and tells you that there is no way, it is already forced to finish the process

Variety of products, friendliness of the staff, the guard at the entrance is super friendly and guides very well... congratulations to him

Very well stocked, only the quality of their clothing makes it economical for the price.

Good service, attentive. Parking, sanitation measures, very good prices.

UGG Westchester

You had Daniel
the store Manager
Who uses his company card to pay for his vacation instead of making sure the store had air it was so hot it was ridiculous
When working for the Ugg store it was very toxic
You had Mel a sales associate and Michelle being one of the store managers all they do is talk/ gossip about everyone
Daniel encourages the drama which made things worse
There was someone new working every week
Associates quit due to toxicity that went on in the store
Once you speak up for yourself
Daniel would make sure you’re hours got cut

Word of advice
Make sure you have a backup job like I did

No one ever answers the phone and when you shop at the store the employees are just hanging like they dont care. They ring you out with attitude.

I came in on Christmas Eve. The store closed at 6pm.I got there at 5:30pm and the store wouldn’t let me in - stating they were closed. Meanwhile there were other customers in there. They wanted to go home on early Christmas Eve,  I get it. But I just drove from Manhattan to White plains! I paid a toll, wasted gas and paid for parking. That’s not fair to me! I tried calling for a manager and they wouldn’t call her, just bad customer service!

whoever I just got off the phone with has a nasty attitude. was simply asking if they had a specific shoe available

Great customer service. I admitted to being unable to buy and just checking on things and they still helped like champs to try and find me something that would fit my hard to fit huge feet. A choice even exists! Super excellent trip and will gladly shop again soon!

Cool environment. Excellent customer assistance on the shopping floors

I did like the store, and the people who work there was nice too

You can barely walk in there, the place is extra small.

Pretty much alone in this place plenty of room for parking

Very good place for clothes (men or women). Service is excellent.  Prices are regular.  Very good selection for all kind of body sizes. Big parking lot. Its always me first choice to look for clothes.

Suburbia Service: They should take more care of customer service. Today, with operator 1003 I had a very unpleasant situation. I went to pay my store card, when he answers me he doesn't even ask the amount, he just assumes that I will make a payment for the balance amount that appears. I had to make the observation to her on a couple of occasions and that bothered her, to the point that at the end of the operation she was not very polite.
First: She guessed the amount, she didn't ask;
Second: On two occasions I had to make the observation, causing his annoyance;
Third: Your discourtesy at the end of the transaction is what led me to make my publication.
Pay more attention to that area, for my part, I hesitate to go to that branch again, there are others where customer service is different and pleasant

Clean, accessible and well-stocked store. Located in Via Alta square with free parking and accessible to all.
You can purchase membership for TC and buy in very comfortable installments.
Clothing for normal and extra sizes, clothing for children, men and women... shoes, tennis shoes, perfumes, various accessories, makeup, watches, stuffed animals and many more things.
The staff is attentive and helps you find what you are looking for.

Very clean, tidy and the staff very friendly, the bad thing is that after a few months of processing your departmental card they automatically charge you a comprehensive insurance of 400 pesos and to cancel you have to pay, I don't blame the staff I blame the store and its bad tricks to have more money in any way. I unsubscribed and they lost me as a customer

There is no one to answer, the cashier boss is flirting with a co-worker, while there is a huge line of people!! The cashier is wrong at collection, the head cashier has a terrible attitude, rude, well, she likes to be crazy, instead of taking care of her job!! That store is going from bad to worse!!

Shoes 'n' More

I’ve know Leslie for years she is a great person and is honest and very helpful

Have been coming here for almost a decade. Love love love the selection and people!

Kerri is the best! My friends and I walked in on our weekend away and she helped us with shoes, sunglasses and a handbag! She was so sweet and helpful! Great experience!

I have had very good luck shopping with Shoes N'More in Greenwich.  The staff is friendly and solicitous, they carry fashionable and comfortable styles, and the quality of their products also hold up, whether clothing or shoes.  I highly recommend Shoes N'More.

Been coming here since I was a kid. Always find something great here.

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