DSW Designer Shoe Warehouse

Staff is great. The young lady on the floor was quick to help my Mom try and find her favorite shoe... that had been discontinued 😔,  and point out several other options. Even showing her some that could be ordered in for her. The young lady at the cash register was friendly as well. Thank you for all your help!

Usually you can find great shoes here for good prices. I don't plan on buying shoes all of the time, but it's hard not to. Always a good variety.

Will not use the online option for shopping at DWS and will likely not use the retail outlet again after this experience. Purchased shoes and returned them - still waiting for a refund after nearly a month of them receiving the merchandise back. Three attempts to get help through Customer service has been a waste of time.

Great selection. Love the coupons. Easy returns.

Love this place.  Makes me feel so young every time I come here because of all the youth who frequent this place.  Anyways great deals, wide aisles, staff is happy to help with anything.  Bought a pair of Birkenstocks that I absolutely love.

Journeys

I'm not sure what's going on with this journeys. It's 11:00 and they're still not open. Website says they're supposed to open at 10:00. Maybe there's an emergency or staff shortage or something, I'd like to believe it's a good reason. But based on all the reviews I've read, this is par for the course with this location. We've wandered around the village for an hour waiting for them to open. We are going home now.

Walked in and the young lady with glasses that was working was on her phone and barely addressed me. When I made my way around the store she didn’t even bother to move away from the register and then when I went to exit the store she picked her phone back up and began looking at it again. Terrible customer service.

If you are looking for shoes, you HAVE to go here. Easily one of the best shoe shopping experiences of my life! Matt was amazing and SO incredibly knowledgeable and helpful. My sister and I left so happy and had such a great time. They also have a great selection of unique styles/colors you don’t see anywhere else. 11/10

Typically don’t shop at journeys. We went in today to look at there Birkenstock selection. Customer service skills leave much to be desired. We were in the store for a solid 5 minutes before someone even acknowledged us. When someone finally noticed us all they said was excuse me you can’t try on floor model shoes. Wouldn’t have been a big deal if we had got help earlier and the employees had costumer service training. Possibly more of a management and training issue than the individual employees fault.

Went in to the store for a particular shoe brand/color/size. Jesus went into the back and came right out with really cute socks and other color suggestions as well as style suggestions. He pointed out the sale options and was very attentive while also assisting other customers. I went in for one pair or shoes and he upsaled me two pairs of socks and the stain/water resistant spray. As a customer who was only purchasing one item and knew what the item was I’m not easy to upscale on any additional items typically. I am going to go back when I am interested in some new shoes. Thank you for helping me Jesus

Thank you to matt for helping me with a sale a few days later for three pairs of shoes and a few socks!

Famous Footwear

The manager Susanna was the kindest person in the world and helped me extremely with a serious issue.  I've gone in and employees are rude lazy and unless you're ready to spend a lot of money it's not worth your time.

I recently had the chance to interact with Yaya, who went above and beyond to help me find shoes, even though she was  competing against her competitors. Her dedication to customer service was unmatched and I cannot thank her enough for her kindness and support throughout the process.

Despite the fact that I didn't choose to purchase shoes from her store, Yaya still took the time to listen to my needs.

Overall, I cannot thank Yaya enough for her dedication to helping me find what I was looking for, even though it may not have directly benefitted her. Her kindness, expertise, and customer-first mentality have earned her a 5-star rating in my book and I highly recommend her services to anyone in need of footwear expertise.

I went into Famous Footwear on Fairview Avenue April 29th. Got the wrong show sizes and went to exchange  on May 1st. I only wanted to EVEN exchange for the correct sizes and ended up having to pay more. The cashier said it was because I had used a reward. So basically I lost rewards and was penalized for EXCHANGING SIZES. Had I bought the correct size on the 29th I wouldn't have had to pay over, so why am I having to pay over for exchanging sizes. What happened to those rewards? Makes NO sense.  It should have been a size correction,  even exchange.  So I hope Famous footwear enjoys the money I paid extra. Lady was nice (associate number 303147)but transaction was done wrong. Will not shop here again unless made right.

Went to Meridian store, they didn't have my size of tevas so they took the time to call the boise shop, they had my size and even held them for me. Great customer service!

Worst service ever.  Literally walked me to the door and said we are closed you can come back tomorrow.   Your Doors Were Not Locked Yet and i
I  was going in for one thing and would  of been a quick purchase and $100 for the last sale of the day. I run 3 stores and I have never turned people away that walked in right at the time of closing...  you work in retail act like it.  Wont get my service anymore.

Nike Factory Store - Meridian

I run a lot - 45-50 miles per week. Nikes fit me really well, so I purchase almost all my running shoes here. They have a decent clearance rack and often have sales on their shoes besides clearance. If you aren't too picky you can get a good deal. Besides that they have lots of other shirts, shorts, etc, but I'm pretty cheap so I don't purchase that stuff very often. I do think Nike makes some quality gear.

Got some new Air Forces here, and it's actually crazy how nice this store was. It somehow was better than shopping online, and the staff and service were great as well. I'm coming back here whenever I make it to Boise again.

Wow! I usually don’t feel comfortable being helped by retail associates but wow, Emmy was fantastic! She was able to help me find exactly what I was looking for and was able to explain how each style would fit and feel different on my body. The shorts and sweats she recommended fit exactly how she said they would and I would not have been able to find them if it wasn’t for her help. This store has different styles for everyone but I’m very picky, so it meant a lot to have an associate be so knowledgeable and care about what I wanted. Emmy gets a 10/10!

Amazing prices at the sale section. If you are lucky you will find Brian around there. One of the kindest store clerks you would ever meet! Thank you!

I buy all of my family’s shoes here! Great selection of clothes and the Best prices in town by far!

SKECHERS Warehouse Outlet

Staff was friendly and helpful to my disabled mother, but unfortunately, they do not carry sizes larger than a 10 that my mother needs.  The clerk ordered some to be delivered, but he unfortunately ordered the wrong ones. Return was readily excepted, but the wait and inconvenience was annoying and disappointing. Mom really wanted the dog print shoes but cats were delivered instead.

I had an exceptional experience with Jake at Skechers! His patience and kindness stood out, even with other customers around. Despite a busy environment, he dedicated time to ensuring I received excellent service. Highly recommend his assistance!

Normally I avoid outlet stores for shoes. I feel kind of lost and not really interested in pulling my box from the Jenga stacks .
Today I stopped in Sketchers and got the best service from salesperson, Danae. I was so happy with her attentiveness I bought 2 pairs. She asked what I was going to use the shoes for. Asked if I had special needs (I'm 75 yrs old), what color I was looking for, and size. Next thing I know she has 2 pairs of shoes that fit my needs. After I put them on she remarked that I could go down a 1/2 size. She was right. I bought both pair.
I was just email I have value points that go away at the end of the month. I plan on returning to spend the points as long as it is so simple to get new shoes.

Great selection of shoes. Helpful salespeople.

I recently went in looking for a specific pair of leggings. As soon as I walked in I was greeted and asked if I needed any help. I described what I was looking for to one of the employees, who I'm pretty sure was the manager but I didn't catch her name, and she knew exactly what I wanted and took me directly there. On the way she was able to assist other customers that had quick questions and even helped another employee with a coupon all while still making sure I knew I still had her attention. All the other employees I encountered during my visit were also very friendly. AND the leggings I bought were EXACTLY what I've been looking for. I will be back soon to buy more!!

Shoe Carnival

The children love this place. I don't. But whatever makes the happy.

I attempted to place an order online for some shoes for my kids. I opted into the SMS messaging and received a $10 coupon. I attempted to use this coupon on multiple shoes and it wouldn’t work. I tried calling customer service and they told me I couldn’t use it on on basically all of the popular brands of shoes. That’s totally fine if you want to have a very restrictive policy with that coupon, however I was never given “terms and conditions”, received, or read Andy thing that excluded 90% of the brands from the coupon. I was asked to text a number with a code and all I received was a welcome and here is $10 off. This is very misleading and false advertising. I understand it’s only $10, however it is the principle of a company being integral, transparent, and forthcoming with their website and coupons. Very disappointed.

Returned a Christmas gift. The store didn't have many sizes left, but the clerk found the boot I wanted in another store and had them sent to my home.  She was a really nice person who really wanted to help. I'll come back when they have more inventory on hand.

Love the store and selection. Wish they had more staff to assist you with.

Always get friendly smiling service. Love the fact they greet u AND let u shop without being buggy.... And if they didn't have my size free shipping straight to my house!!! Try the Acics Gel-conted 7 for a great walking shoe!

Birken-Stalker

We were happy to find this store. Nice selection of Birkenstock shoes and sandals. Sue was very helpful and a pleasure to talk to. Definitely recommend this place.

I'm really into Birkenstocks and she has a very selective but good stock the lady that runs it is very very sweet very helpful I enjoy going there and buying Birkenstocks prices are pretty fair and she is a very very sweet person I even love her cat

Sue is very friendly and helpful. I got two pairs of shoes for a really great price.  Thank you 😊

Always helpful and willing to show all inventory in your size.
Wonderful lady !!!!!

This place is awesome. Great deals and great selection!!!

The employees that work at this store are incredible rude. All of them seem to have the attitude that dealing with customers is an inconvenience or they hate their job. Even just having someone bring out a pair of shoes for pick up, her attitude was awful. I will not be returning to this store.

I went into the store looking for women's converse, I got directed by an employee named Ryan who took me over, found my shoe and size, rang me up all in all making it a 10 minute expedition. Overall a very pleasant experience, I will be bringing my family in next!

The variety and pricing was pretty good,  although customer service left alot to be desired.  All but 1 of the staff had no interest in helping or answering questions, or didn't know basic things.

Sales people were very helpful and nice. Got asked a couple times if I needed help. Store was clean and organized

I use to like shopping here.  That was until the store manager Lacey or Lacy checked me out at the register. She's very rude. She comes off aggressive and seems annoyed when checking you out at the register. No, How are you today, Thanks for coming in. Just WHAT CAN I DO FOR YOU??!! You can just be polite and patient!

Fresh Sneaker Boutique

At first I was a little annoyed because they didn’t open on time but the representative that eventually opened up made up for it. He was very personable and helped me find the right shoes for my son. It’s  a great store.

I would give 5 stars but we were told we would get a phone call when a certain pair of shoes came in. Well, we never got the call and when I went to check I was told we were late. He said they were gone by 12:00 that day.  My son loves getting shoes here but we were disappointed this time.

His taste in inventory is magnificent. You will find some unique pieces there. Also his brand "Red Panda" is stylish and comfortable. I just wish he had a bigger place with more selections because it would allow us to be even more amazed!

Fresh Sneaker Boutique is a great environment. They have DOPE products, one of a kind. Customer service is great. They try to accommodate everyone's needs and wants. They have the latest and most up to date trends. I would love to work at a place like this. If you haven't been your missing out!

1st time walking in today and they made me feel like I had been coming in for years. Great customer service and highly knowledgeable about past, present, and future releases. Thank you again.

Target

I bought a pricey peppermint mocha at the Starbucks here, and when I got to drinking it after I’d left the store, I realized it wasn’t even close to being full. Not cool.

UPDATE:  12/26/23 Went to get another online order and another FANTASTIC experience with Cole, the other Associate Tracy was helping another customer and I was in and out in 5 to 7 minutes. GREAT experience. Talked to another Associate Abby, she was SO helpful, I love Target.

Went to Target to pick up an order and Jake greeted me at the door, smile on his face and offered me a cart, very professional and polite. Then the man that went to get my order was SO helpful, very quick, I was out of the store in less than 3 minutes, and I was smiling. Thank you Target for having such exemplary employees.

I ordered for pickup so I can quickly pick up what I needed, I ordered something and got an email that they were not in stock. I ended up going inside and walked straight to the item and there were bunches left. I took them to the counter and the women helping me wasn’t the most friendly and couldn’t even put them with the order I had to “repurchase” them even after the payment had already gone through my pay pal through the app. I normally don’t complain over things like this but it’s frustrating when they say it’s of stock but it’s not. It makes you think if they are just not doing their job or quickly look and give up. Come on target.

Absolutely terrible inside the store. It looks like even with a night stocking crew and daytime stocking crew the toy area hasn't been touched in weeks. Pallets full of used boxes and items going untouched. And there right in the middle of the isles. Have been for weeks. Do they have employees that work???? Or do they pay them to sit around and chat. Pathetic

There are hardly ever people working the registers (and if there is, its 1 person), though plenty standing around, not appearing to do much except talk. The number of self check outs are growing and I refuse to use them for multiple reasons. There are pallets blocking aisles almost every time I go in. Recently, I received the wrong item from an online order, got a barcode in an email they could scan at the store to return it...after 30 minutes of back and forth at the customer service counter, being sidelined repeatedly for pick-up orders (which were apparently more important), they said they couldn't refund it, something about it being the wrong item.......which was why it was being returned in the first place!

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