Pizza Hut

I keep trying to give this Pizza Hut a try but it is ALWAYS something. This time I placed an order and delivery driver arrived without some of the items ordered. Very nicely the driver went back to pick up the missing items and was told they don't have those items and went on to say they have been out of those items. 🤷🏾‍♀️So why have them available to select 1? 2. Why not call and say we're out of these items. Is there anything else? Anything. Then when you call, you're passed around until forwarded to the call center. Every single time I try I'm disappointed. So done trying. Not to mention to be down the street the food already cold and old. 🗑🗑

I ordered wings and they were the best (non whole) I’ve had! Cooked perfectly, hot on delivery, the crunch on the skin, everything was perfect. The pizza is good, a bit too sweet for me and the crust needs flavor. A butter glaze or garlic or something. I love the thinness of the hand tossed

If I could give zero stars I would! This Horn Lake location is straight TRASH! The past 3 orders I’ve made have been terrible. The first order the longest strand of hair in it I called to report it and was promised a credit.  I have yet to see this credit.  I was emailed after I took a survey and was promised a credit I have yet to see that credit.  I called and asked if I place an order can I get the credit applied so I can get delivery.  Still no credit and that second order came 2 hours later. Tonight I place an order at 10:15  it’s now 12:08 and Pizza Hut is closed.  I still have no word or notice about my order.  And every time you call the store it connects you to customer service and they can’t even call the store.  Do not recommend!! I will be shopping at Marco’s moving forward.

I ordered one thing and got something I wasn't aware or ordering, ended up with something I didn't want and neither staff or manager offered to make my experience better!!

NEVER received my order after calling 3 times after 3 hours I gave up. At one point the lady said "you can come pick it up" well no that's why I ordered delivery.   Not the first time I've had issues with Pizza but

Really appreciated the delivery driver tonight! We know game day is very busy but this location got the food ready pretty fast. The driver accidentally forgot the soda and we told him to was all cool. A couple minutes go by and he brought us the liter. We were not going to even make a fuss about it. But it was greatly appreciated! Will definitely order from here again with that level of service.

***DO NOT ORDER FROM HERE***

This location is an embarrassment to the Pizza Hut corporation!  So I ordered online and order was submitted at 4:48pm, I picked the pickup time for 5:30pm.

I arrived at 5:30pm and was told it would be another 20-25mins.  What?  I was told there was 13 orders ahead of me, as I looked around the lobby there was about 5 people waiting, can you believe this most of the people waiting for their orders, their orders were in the warming oven at the front.  Does anyone working here know what their doing…..?  It is now 6pm and I’m still sitting here and I see a Pizza and Wing box sitting in the warming oven….so I ask  Bandanna Boy, what order was sitting in the warming oven, and surprise it was mine.  So I sat there for 30mins, who knows how long it sat in there, hopefully not as long as I sat here waiting.

To the employees, one employee stood around and I’m not even sure what he did, maybe the Manager, one employee made pizzas and one cut the pizza and boxed them.

Now to my order which is another FAIL, extra green peppers means EXTRA, not 10 little pieces on a large pizza, there was hardly ANY  toppings on this pizza to begin with.

I’ve ordered from the Round Lake Beach Pizza Hut without any issues.

Take a look at the Pictures, Pictures don’t lie.

I love Pizza Hut, maybe order from this location at an off hour…..maybe then they can do it with success.

I called and ordered for pickup, a Veggie Lovers and asked that it be square cut. When I got home I found it had been triangle cut. Not a big deal in the grand scheme of things, I know, but that's not what I ordered. So I called, the guy that answered immediately started making excuses. A sorry about that was, all I needed but he said I should have checked it before I left with it. Sure, if you don't think your people can follow one simple change then I guess I should have. Plus of course I had an extra 20 minutes to kill while you made another one. Then he said, "well THEY don't really like doing square cut on Veggie Lovers pizzas." What? What does that even mean? This was going nowhere so I hung up and ate your stupid pizza. There are a ton of choices on where to order pizza in Mundelein. Avoid this place.

The main manager at this store definitely goes above & beyond his job. Makes you feel like a valued customer thru the entire process. Wish we had more people like this. Thank you Nenad...

DO NOT GO HERE!! I made an order on the app, came to the store to pickup and door was 🔒 Locked, could not get in. I call, no answer I pound on the door, its 11:30 when the sign says open at 11am, my online order is sitting waiting I can see it thru the glass door. No one ever came or answered almost an hour later and 7 calls an employee FINALLY answers the phone and doesn't care, I never got my order and had to file dispute on my credit card. They must be pocketing money from pickups having the door locked and hope you don't notice. THIVES! NEVER GO HERR THEY WILL STEAL YOUR MONEY!!

Hooters

It's one of the many places I've been going to with my whole family for years. There are at least 10 to 12 tvs playing all kinds of events. The staff are always very friendly. At weekends or holidays it can get busy, and the wait can be 10 min to 15 min at most. You can also set up a reservation online or over the phone. The food is always fresh and it is delicious. The menu has many great selections. But if im coming here im getting the wings, fries w/ cup of cheese, and buffalo shrimp. There are no other wings like hooter wings.

Stopped in to catch some of the Monday night football game. My server was Katie and she was very outgoing and friendly. She was very attentive and provided me with an experience i will not soon forget. Definitely would recommend and suggest you ask to be seated at one of her tables

My food order was misplaced so I had to wait a while for them to remake it which was okay. the manager went out of his way to compensate for my wait time. I only eat at hooters when I get the occasional craving but I'd definitely come back when it calls. The boneless wings were cooked just right and the chicken was tender.

Visited today 12-9-2023.
Giselle our waitress was outstanding went above and beyond to provide us with the best customer service.  I would definitely recommend and come back in the near future.  The food was delicious and came out on time.

Ordered to go worth of $90 and everything had no sauce, tried to call manager and he was very rude and unhelpful. Wanted us to drive back or he couldn’t do anything when we just wanted our money back or a credit.

Papa Murphy's | Take 'N' Bake Pizza

The food is always on point, but could definitely try using less oil... we're not frying chicken. The employees here are so rude and make you feel so unwelcome. If you don't like what you do save the attitude and find a place more suitable to your liking. Also, they refuse to take your order 30 mins before closing. It's very unfortunate when you had to drive Miles to come to the only Papa Murphy's in the area... something desperately need to be done about this!!!

Great service and fresh pizza! We strongly recommend Tuesday's deals for large families.

I walked in 10 mins before closing time and the guy making pizzas refused to make my pizza. He said that the register was closed down and the store was still unlocked and the BIG OPEN SIGN was still on shining bright!! I work at a restaurant myself and that was biggest load of nonsense I’ve heard in my day. My kids wanted papa murphys but I couldn’t bring them any!!
Bad service!!!

I have to be honest I am a little old fashion. I was deeply disturbed that their bathroom was disgusting. How are you? Cooking in a bathroom is disgusting that you’re using to I think any business that deals with food everything should be up to Code and clean. And when I say accepted to the staff, they agreed that the bathroom was nasty and had no problem with it were even one of the young ladies did not continue making my food and another young lady had to jump in and make it I will not be going back.

If I could leave 0 stars, I would. Over the past 8 months or so the service has gone downhill. The staff get their nails done so long, the gloves are halfway down the palms of their hands, aka- nasty. If one or all of them are in a poor mood, they voice it. LOUDLY. Or just totally argue in front of the customers then talk trash TO the customers after making our pizza completely wrong on purpose with giant chunks of parmesan then said to get tf out. Y'all need Jesus fr. Also asking for a tip before service is rendered is bad business and looks desperate considering the decline in business due to ignorant staff.

Service was slow. The food was good. We really enjoyed the Daytona wings.

Fine location. Feels kind of redundant with O’Hare and Schaumburg nearby. This is kind of a “bonus” location, kind of like Countryside is to Orland Park.

Service was terrible. Food came extremely late and wasn't fresh by the time we got it. Daytona wings were the worst because they didnt make them right. All the sauces were extremely thick and the wings were really small. Our waitress "Candy" wouldn't stop twisting up her face at me anytime she came to our table. Anything we needed we had to ask multiple different workers. My onions rings look and taste like they came from the bottom of old burnt grease. I shouldn't of tipped or took the food but we were starving and got to go boxes immediately and left. They even held us up on leaving with not giving to go cups and collecting the check. Here are 7 pictures of the foodand check from the worst hooters I ever been to not she charged me for other peoples add ons at the bottom.

They didn't tell me when my food was ready. I was waiting around until I decided to ask. My food had been sitting behind the counter for a while. The bartender was really nice though.

First time at this hooters didn’t have a great experience but decided to try them again. I got there at 9:30 pm (they close at 10) I got the dirty look since I guess I was walking in too late! They took FOREVER to take my order and when they did bring it my wings were burnt….. I told them they were burnt and didn’t taste good. Didn’t offer to get me more wings nor received an apology. All the waitress asked was if I didn’t want them so that she could throw them away. Last time at this hooters!

No true deals just rip offs I ordered chicken Alfredo pasta and got 2 piece's of chicken and some watery Alfredo sauce. Wait my Italian pasta had pepperoni like really where's the sausage Just saying. NO DEALS HERE JUST HIGHWAY ROBBERY.

The service was great. However, from what I read on the menu, it should have been chicken n bacon on the personal pan pizza I purchased, but it was only chicken. Also the crust wasn't too tasty

Ordered two things of wings, the app glitches and doubled the sauce. The one order I received looked like this…I called the store and they said it was 8 pieces…They said they completed the order and there was nothing the could do. Person on the phone was incredibly rude.

The food was ready when I came to pick it up. I didn't have any problems at all with staff. They had good customer service. I would definitely come here again even though theirs a closer one by my house. The place was clean and pretty much well kept. I would definitely recommend this place to my friends. Keep up the good work.

First order from Pizza Hut since I was a kid. Same great taste, Pizza arrived on time and was hot! Getting a hot pie doesn't happen often enough. Pricing is fair considering the times, lots of meal deals. Also have points program that can go towards free food. Only downside was delivery fee. One large Pizza cost $5 to get. Driver's tip is extra from that. No deals on free delivery just deals on food. Will be ordering from them again.

Roommate wanted to pick up 50 wings and  asked us if we wanted anything.  Connie got some boneless wings and I got buffalo shrimp. We ordered ahead so we could Pick up at the restaurant. We did not have to wait very long and the order was all correct.  I thought the shrimp was tasty with the medium hot sauce,  which I could have gotten a notch hotter.  The other girls enjoyed their food and all was good.

I travel for work this is top 3  locations I've been to since 2020. When I'm back in town this will be a must visit! Service was offf the charts and food exceeded expectation. South Memphis does it right! Our bartender, (a beaut) never left us w an empty beer and was such a joy to be around. As someone who was in the industry for 15+ years I highly recommend this location. especially Tuesdays! Apple Maps says they close at 9.. they don't. Can't wait to come back to MS for a return visit!

This was my first time at this location and I’ll tell y’all why I’m giving it 3 stars. The food was great. The waiter however was not I mean sister girl did not want to be at work that day at all. The waitress had an attitude from the time our party of 8 arrived until I had enough and decided to leave. I usually tip well but that day I didn’t leave a penny. I will never return to this location.

This place is amazing. The food is great the atmosphere and vibe was very welcoming. All the Hooters girls are amazing and nice, they also greet you. It's good but it also hurts my demons and makes me feel guilty about the bad person I am lol. I think for me right now I will go to the Hooters in downtown Memphis.

Great service, the waitresses are always checking up on you. The food was decent. Can't seem to get actually "hot" hot sauce from Hooters. Ordered one Three Mile Island and one Spicy Garlic slider, they didn't have Ghost Pepper on hand, both sauces were semi hot at first and then the heat tapered off quickly to just a little spicy. Had similar results at other locations as well. Same for the other guys at the table with different sauces, they come really weak and sometimes barley drizzled on.

They let us know immediately they were running very shorthanded. We were seated quickly. Our waitress followed up quickly taking our drink orders. We settled on Buffalo shrimp, boneless parmesan garlic & bone in with the Daytona beach sauce. Our shrimp arrived well before our wings...about 20 minutes before. They were awesome. The wings arrived & were no less than fantastic. I did have to send back my margarita for the salt & lime I always request. It's not standard per our waitress to make it with the salt rim & lime.

I had 10 traditional wings and curly fries. Wings (10), the fries 🍟 (3). No taste. The waitress was very nice and even took time to have a short conversation. As for the beer selection... I first asked for an Ale. Oh, we are out of that. Next, I was going to settle for a Corona. Oh, we are out of that. So I got  a Sam Adams.  Location walking distance from my 🏨.

The curly fries were really salty for my taste but the boneless wings were really good and had a lot of flavor! Fried pickles and cheese sticks were great too!  We had a new waiter and it was her first night and she was great! Makayla was great and was definitely trying her best. This was our first time at a hooters and I definitely will be back for sure. Definitely give them a try if you haven't already.

Horrible experience!! I assume the later it gets the less they care about service!
Placed my order online and got there food was given away already waited for the remake what was suppose to be sweet tea was definitely water I spoke with the manager who repeated everything I said wrong told me he was going to refund my money then changed it to the online people will have to do! Well the email clearly states if you have issues to call what happens to be the STORE number!

I feel completely ripped off. My pickup order (around $30) was 15 minutes late. Sure, that's fine.  I'm a very patient person and told them it's cool. But what is this? I ordered smoked wings, but got God awful burnt pieces. Like what is this? Google needs to let people give 0 stars. First and last time I'm ordering from here.

I placed at order at 5:55pm that stated it was on its was to me at 6:05pm with a delivery time of 6:17pm, which then changed to 6:20pm. My food did not arrive until 7:30pm and when I called to ask where it was a request a refund due to the food taking over an hour longer than stated, the "man" i spoke to on the phone was extremely rude, cut me off and denied my refund. Do not tip this place in advance for delivery, i wouldnt not have tipped at all if i knew i would be spoken to that way and that my food would take that long and arrive cold, mushy, and missing items.

It the most discussing ever ordered he meat lover's was dried out couldn't even cut it with a knife and my pan pizza was cold and nasty I put it in the microwave and it turned hard....for 34.00 dollars I expected to be able to eat it not throw it out...

Walked in and wanted to use the restroom first. I tried the door handle it was locked. I turned around and found a guy at the counter and went to ask him to buzz me in. He looked absolutely petrified and ready for confrontation. He says really slow and deliberate "pick-up or online order." No greeting, no smile. Why would he think that I'm a threat? 🤷🏾‍♀️ He also told me the restrooms were employee only but there wasn't a sign anywhere that said that. It wasn't welcoming at all. I didn't end up buying anything after that..

Food is great salad bar is clean and fresh everyday and Amarah has to be the nicest staff member there she’s always attentive and making sure guest have everything they need.

Ya know i will say pizza hut has good food. There' s only 1 reason they dont get 5 stars from me. PRICE. I actually really like the food but $38 for a med pizza and 8 wings is a bit too much. We usually go about twice a year. If they could be a bit more competitive it would be a lot more.

Picked up my pizza, my made to order pizza. Let's just say I wouldn't recommend this place. If I wanted to bake it myself I would have grabbed one from the grocery store. This is the first and last time. Thanks for charging me for the pepperoni that I did get 1.50$ and you can add that to your tip that was left on my card. Ridiculous!! For 18$

This place is consistently good, food and service. It's your classic franchise, so you either like it or you don't, but if you do, this place delivers. Staff is always friendly and my order is always good to go. The value here is the best and I enjoy cooking it myself :)

The pizza is awesome. However I do not like how the order on line works. I placed an order on line. 30 minutes later I arrived to pick it up and it was not ready. They were making pizza for customers who walked in, placed an order after I did on line. How is it supposed to be faster and more convenient to order on line when it takes twice as long to get the pizza? This is not the first time this has happened. I'm considering not coming back. The central entrance location is not the location to use for on line ordering! I'm very disappointed!

Quick service and classic pizza! Gotta love the cowboy!

Stopped into this location rather than my usual.  Was told they couldn't honor coupons. Told her I didn't care ring it up. Had to explain what I meant by ring it up.  Screwed up the order,and couldn't understand why I didn't want her to waste more of my time.  I want to give less than one star, but not an option.  Incompetent.

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