Hooters

I recently visited Hooters Hermitage Nashville and, unfortunately, my experience was deeply disappointing. Here are the issues that led to my dissatisfaction:

Beer Selection and Service: Two types of beer listed on the menu were unavailable, and the Guinness that was served was not poured correctly, detracting significantly from its quality.

Lack of Knowledge and Engagement from Waitstaff: The waitstaff seemed unfamiliar with the beer list and did not offer the option of using a QR code for more information. Additionally, the service was cold and distant throughout our visit.

Poor Service and Neglect in Duties: Our waitress failed to clear the dishes, did not offer water refills, and took an excessive amount of time to serve beers. There was no initiative to check if we wanted more food, drinks, or desserts. Furthermore, we were not greeted when we arrived nor bid farewell when we left, and there was a noticeable lack of warmth or smiles.

Inattentiveness and Unprofessional Behavior: We experienced an unacceptable wait to be seated. Our waitress was frequently distracted, spending considerable time on her phone and engaging in lengthy conversations with a colleague, neglecting her duties to us and other customers.

These issues collectively marred our dining experience at Hooters Hermitage Nashville. I had hoped for a pleasant evening, but the service and attention to customer satisfaction were severely lacking. I believe that addressing these areas of concern is crucial for improving future customer experiences.

The food was amazing the atmosphere was great 👍
Loved their boneless chicken and their fried pickles are very good.

This Hooters has the best food for sure! Service was initially slow due to the waitress talking to some dude. Another waitress had to start us off and then our waitress came to see us. But overall pretty decent.

Ok difference between breaded wings and naked wings? Breaded here was fantastic! Chipotle Honey sauce is amazing if you looking for a lil sweet and a lil spice. 🔥 #chefsdeal

food was great but waitress was HORRIBLE. told her we needed just a few more seconds to decide on our food. to her, apparently a few seconds actually meant 25 minutes. she went to talk to another coworker and play on her phone. my boyfriend had to get up and tell her we were ready to order. after we ordered, she didn’t even pay any mind to our drinks. everyone’s drinks were either empty or less than half full. my mom had to get up and ask for our refills. once our food got out, she never came to check on us until we were visibly done for 10 minutes. food was great as usual but the service completely RUINED our experience. everyone that had came in before us that she was serving had gotten their food and got out before the time we even got to order. as a server, she shouldn’t have even been hired. it’s common sense to check on refills/ask how your guests are doing/ let them know that their food is on their way, etc.!! we were a bigger party but shouldn’t you try to pay MORE attention to your bigger tables since they have more needs? i didn’t get to see her name bc her hair was covering her nametag. she did have a pink belly ring and a 444 tattoo on her leg and that’s all i know. there’s just no excuse for the awful service we got. we don’t come to nashville often at all, but next time we do come back, we won’t visit this location.

HoneyBaked Ham Holiday Express

Went by the store multiple times not open like the sign or the information line said. Very disappointed, needed for a family gathering today!

Smells of Christmas love the honey baked ham 😋

Pizza King

Bread sticks were absolutely amazing! So light and garlicky. Yum! We also had a royal feast which was full of toppings and delicious. Crispy crust and easily fed or family of 5.

Pizza king is one of my favorite places in town; the food is good but the price is high.

Well, the food was still good, and the price was still high, but...it's pizza king dude 😎!

Wanna make me happier, Pizza King? Lower the prices!

Pizza King one more time before I lay down All the bad carbs!! It was good while it lasted Pizza King 👑!!
Hasta la vista bebé!!

I seriously love Pizza King, but the delivery service from the SR3 location has become ridiculous.  I ordered 2 hours ago.  Still waiting.  The last time I ordered it took 3 hours!  What is going on??!!?

They said 45 minutes I waited 1 and a half in lobby then the pizza was made completely wrong I was not waiting another hour for a replacement 22 dollars wasted

My loving mother n law ordered a pizza for delivery and the have only one delivery driver and order for delivery are high however this is our second time in two days how waiting for over 1.5 on pizzas and then we have so bad service though pizza king this is our last time we will be going else were.

It's Halloween🎃 at 9pm and after a long day of events, I decided to stop & eat because I was STARVING after not eating all day......... up walks My beautiful waitress Mackenzie & her customer service was even better than she looks fellas OMGGG!!!! SHE KEPT me full of beer 🍺 & recommended her favorite chicken wing flavor & her choice didn't disappoint!!! VERY knowledgeable about the menu & very customer service savvy so if I were you,  I'd PERSONALLY request her EVERYTIME I went to Hooters to watch sports, drink ice 🧊 cold beer on tap & eat chicken wings!!! Oh, and the establishment was pretty damn good too lol, I almost forgot!! My ENTIRE experience at this establishment was 5 star worthy & I recommend this place to the WORLD 🌎
⭐️⭐️⭐️⭐️⭐️ (5 STARS)

My experiences, have left me wondering what happened to the company?  I used to take my family and we would all have a nice meal and decent experience.   Lately,  the girls appear to display the same face "I'd rather be anywhere else" look.  And it's not directed to me but at all patrons.   Slow sad decline.   Mgmt needs to step back and see what's happening!

The bartender that took my order for a burger and fries and a drink while I waited was very nice and very helpful and I would go back again if it was just for her customer service. The burger that I ordered was pathetically underwhelming and the fries I received with my burger were equally unimpressive. I finished my fries though. There were only seven of them. I had forgotten over the years that the quality at Hooters was lacking. This visit reminded me that it has not improved over the past 20 years. I am surprised that they are still in business

Had a great birthday, ended with these beautiful ladies. the food was excellent and plenty of parking

Tried calling today several times to ask if pitchers of beer were sold there. The inexperienced person that answered the phone was not helpful at all. After the person confirmed that pitchers were sold. I ask for the approximation on how many serving per pitcher. She did not know and when I ask for a guess. She declined. I asked to speak to someone that could. Instead of doing that she questioned my party size. I stated that had no bearing on my question and to let me speak with someone else. After a moment of silence the phone was disconnected on the restaurant's end. Guess I'm going to Brewings for the NFL opener. They answered my questions without questioning me.

The Honey Baked Ham Company

I had a pick up schedule for 1pm. When I arrived, there was a table set up. Almost like a check in process where you give your name and a ticket is printed out. Then you take your ticket to the register. Someone goes to the back to get your order and brings it to you. Everything was well organized and packaged nice!

Ordered a beautiful half bone in ham. The online ordering process was easy and convenient. You place your order, select a time for pick up and they email and text you when your order is ready. When I picked up the customer service was excellent, very friendly and re-wrapped my ham and offered ice if I was traveling a distance. They have a variety of side dishes and dessert options too. You can stop in and just get a sandwich or catering order too!

Best ham and cheese sandwich! Love their baked ham for the holidays. My friend had the trio of turkey sliders and said they were delicious

When it comes to the perfect ham, you can't go wrong with their products.  Always a hit with the family.

Did you know they have sandwiches and pick up meals? I was there for an Easter ham pickup.

The store in New Braunfels was a well oiled machine of employees with personalities,  big smiles and I used  a gift card that expired 7 years ago.

No problem.  Have a great Easter.

I can't wait to get a deli ham sandwich at lunch. Go, see, explore.

This HBH at 5654 S Redwood, SLC, UT had the worst customer service. That BOGO coupon was BOGUS. That wasn't a $10 sandwich. They took half the meat from one sandwich and split it into two... The manager made that puny sandwich in the image below. The 6 employees, including the manager, were rude. I spent over a $100 on half ham an a bogo sandwich. I submitted a complaint but did not get a response. I WILL NEVER BUY A ANOTHER HONEY BAKED HAM AGAIN!

I cannot recommend this location of Honeybaked enough!!! They went above and beyond in making our holiday better. We purchased a ham for Christmas, but unfortunately we were sick on Christmas so we had to postpone our traditional dinner. By the time we went to eat our ham, it was no longer edible. We contacted the store, not sure what they’d say. To our surprise, they said bring it back and they’ll give us a new one.
Not only that, when we returned the ham, they were so incredibly nice- apologized that our ham didn’t last longer, that we were sick for Christmas, and they not only replaced our ham, but they gave us a gift card for a future purchase just for our trouble. THANK YOU Honeybaked Ham for your kindness, generosity, and for making our holiday better.

I have had many Honeybaked Hams over the years but this year was very disappointing. I paid over  $90 for a 10 lb ham but only half of it was good. The other half was so fatty that I actually threw it away.  About $45-50 totally wasted.   The spiral ham from Costco with the glaze packet is less than half the price and just as good.  I will never buy one from Honeybaked again. Quality has really gone down. (The two stars are for the very nice employees that work at this store. )

Entire Thanksgiving dinner was purchased here and it’s so good! Just heat and eat. No hours long prep in the kitchen for the holiday!

I want to thank this store and Uber Eats for helping us care for a family in a tragic situation.  It's so wonderful to be able to get a delivery off to them even though we aren't in town. Lindsey was especially kind. Thank you.

Bought a $50 ham supposed to honey glazed but was dry as can be and had a weird after taste. Had to glaze it my own so it wasn't bland. Didn't get what I asked for. And yes the people could have been a little friendlier for the amount of money you spend.

3 stars for the food(there was a short black hair under the plastic wrap on one of the sandwiches) and  minus 5 stars for customer service. I placed a lunch pickup order on the phone and the person acted like I should have know every nuance of the menu that is not on the menu. He was very rude and condescending. He was not much better when we went to pick up our order. Nicholas needs to be retrained in customer service manners! He has ZERO skill in this area.

Awesome experience, friendly staff with great service.  My sandwich was amazing, definitely will return.

For a sandwich shop this place was phenomenal! A bit pricey but worth every cent. The two staff members who were there seemed like they were a bit scared to talk to us and after giving us our orders they once again vanished to the back where we never saw them again (even as we exited the building). My only complaint about the food was that the salad I ordered (Cobb) had no lettuce only spinach and I was expecting it to be. The sandwiches were great.

My favorite lunch spot! Love the Ham classic and turkey classic both. Their chocolate chip cookies are the best!!

Pizza Hut

Drove 30 minutes to have a meal. Apparently, their "dine in" is "closed". I asked when will it be back open and was told "I don't know". One would think that they would have the doors locked as well as some hint of information that the dine in is closed. I'm not very pleased right now.

If you aren’t eating at Pizza Hut your missing out

Worst Pizza on the planet. Paid $30 to try one bite spit it out and give this review. Knowing I wouldn't get my money back I put a slice on the floor for my dog and even he would not eat it. AVOID THIS PIZZA HUT AT ALL COSTS

I picked up at the Drive thru so I have no comment on the Atmosphere.

This is the worst customer service I have ever seen was yelled at the drive thru cause she “couldn’t hear me “ was very disrespectful the whole time I was there ,they don’t seem very organized good food but customer service is horrendous NEEDS TO BE SHUT DOWN

If I could give a no star, I would give it. I understand that on Christmas day they would be short staff and maybe a wait but when the host with long black hair allows their friends cut in front of us and give them their usually table was pretty messed up. Then the other host or waitress tells us there is a 30-minute wait so the kitchen can catch up on their orders which was fine. Then 10 minutes later she tells us it's going to be an hour in a half wait tbc the to go orders comes first before customers at the door. I will never step foot in there.

Paige is awesome. Really friendly. She cares about her tables., she won't dissapoint. I will keep asking for her as long as she works there. She is great. The food is really good, love the pretzels with cheese. The buffalo chicken sandwhich is my go to sandwhich.

Stopped end to eat. Only 6 people in restaurant eating.  Server took us to our seat and said she would be right back to take drink order.  10 mins she came back , we ordered our drinks she took 2 steps and turned around said what did you want. I ordered again , she stepped away and came right back didn’t remember 2 drinks an appetizer.  We got up and left.

Food was okay. I placed an online order and picked it up. We ordered a couple things that had been discontinued in store but was still listed online. We had no idea they didn't sell them anymore since the website let us order. Instead of removing the items we couldn't get, they left them on the order.  These totaled almost $20 that we would have wasted. We had to go back to the store and ask where part of our order was, only to be told they discontinued those items and we could only get a refund. The refund should have happened as soon as the cooks realized items were ordered that were no longer available. Seemed a little shady to me.

We waited 25 minutes for drinks. Appetizers came out before the drinks. Buffalo Chicken sandwich was tough and dry.  Had to stack dirty plates on ledge because they weren't cleaning off the table.
We had a party of 12 and other than us there was only 5 other people in the whole restaurant.

I was overwhelmed and the lady showed me so much compassion. She told me don't worry about nothing. She told me to have a great Thanksgiving.
I did and want to say thank you 😊 🙏🏽

What is the point of a confirmation number if your order is not available when you go to pick it up?

I went in and placed an order and went to pick this up and my order was not available. So the point of placing an order and get a confirmation is a total waste of my time and your employees. Don't take confirmation orders anymore. Upset that I waited online to not get what I took time in person to order.

Confirmation #22879972. Your online ordering was not working so this is what I did to make sure I had a ham.

I visited this store yesterday (6/23) for a sandwich and when I got home I noticed it was messed up. I called and was told to come back today. When I went back, they remade my sandwich and was apologetic. They were SO sweet and kind to me, and I really appreciate that. I am so grateful for great customer service and kindness. They even offered me a drink! I was annoyed yesterday but their willingness to fix it and their sweet attitude more than made up for it. I sincerely appreciate it! Thank you!

We have used this company for many years and always pleased with their products and service.

They are hidden a little bit, but definitely worth the find. I always get a sandwich for lunch from here and they never fail to make it perfect every time! They always greet you with a friendly smile and are very helpful.

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