Cuesta Hospital Sanitas Barna

Hedonai Barcelona - Cornellà del Llobregat

Unpresentable! appalling treatment! Shameful deal! Having paid the full amount of the treatment, €1,800, more than a month before the first appointment, they call me two days before telling me that my usual doctor no longer works for them. I decided to request a refund of the full amount.
As of 07/28/2023, no one has yet contacted me, the only thing they have sent me in response to all the calls and emails I have sent have been automatic response emails.
Of course I do not and will not recommend this center to anyone!
THEY STOLEN MY MONEY!
THEY REFUSE TO GIVE ME MY MONEY BACK!

At first it was fine, but from time to time they have gotten worse. Prices have doubled, they don't even give you a paper gown to cover yourself and the last time she even told me that I had to buy some protective glasses because they weren't going to give them anymore.... After many sessions I still have hairs, and that my skin and my hair were ideal for the tto... I do not recommend it.

SCAM with capital letters. DO NOT BUY BONUSES, especially if they offer them to you at a 50% discount. This company is in bankruptcy and closes centers from one day to the next without prior notice. Be wary if you see that offer, that means they will close and keep your money. There are many people complaining and all they do is drag their feet.

I am delighted with Hedonai Cornellá, I get the laser and facial and body radiofrequency from time to time. I see the very professional doctor, the girls are very professional and charming, very friendly and above all very attentive, they have been there for years, and the center is very clean. I also take the opportunity to shop at Corte Inglés since there are not many people, I can look and buy since they serve immediately, both books, shoes, clothes and especially the weekly shopping although I don't live nearby but it is worth it since the parking is free.

Besides being completely useless. They have closed the centers that were closest to my house so when I ask for an appointment they give me 3 months in advance. I filed a complaint because they told me that they were returning the money for the bonuses that I will not be able to enjoy. They told me that in 15 days they would tell me something and they only say that they are looking at it, that is, they are not doing ANYTHING.
I would never recommend it for thieves and incompetents, but they are clear if they think I am going to give them a single cent of the bonus! I will fight it until the end! THIEVES!!!

Centro Médico Adeslas

The doctor was lovely but half hour later than appt. Two stars because staff did not register me correctly for a resonancia so when I arrived at the center they could not take me. I had to make a new appointment. Very annoying.

Been going here for 7 years, always good service and usually appointments are on time. Always get a seat in the waiting areas, test results are prompt.

Appointments not really appointments. After getting the requirements from the doctor for a radiography , I need to schedule another appointment. In the day of the appointment I need another registration to get the actual appointments. The appointments are not scheduled with enough time between others or a buffer. We make efforts to come in time for the appointments but Adeslas doesn’t mind being punctual.

All i can say is Avoid Adeslas. It is not worth. You have many other Insurance companies which is much better than Adeslas. I am using Adeslas because my company has given no other option. But I don’t want to use it. Online site is pathetic, unavailable doctors, unavailable support and many more. Just avoid Adeslas.

Hedonai El Corte Inglés Diagonal - Depilación Láser - Medicina Estética

This Hedonai center is a disaster and I have no idea what to do. It is clear that they are only after your money, regardless of how terrible their service is. From booking an appointment to receiving the treatments, everything is a nightmare.

Making an appointment is almost impossible, with long waits and unhelpful staff. Even when I finally got an appointment, they always delayed it without any explanation or apology.

The last straw was that they kept making excuses about the lack of supplies for months. And now, they can't make appointments because of equipment problems they can't seem to fix.

Their customer service is a joke. When I asked a simple question about their products, they simply said they didn't know and shrugged.

I would not recommend this beauty center to anyone. Save time and money and go somewhere else. The staff is unprofessional, the equipment is faulty and unsafe, and the customer service is non-existent.

My experience with Hedonai was very unfortunate. The beauty center seemed more interested in emptying your wallet than offering you any kind of quality service. The overall atmosphere of the place was unpleasant, with staff and equipment appearing unattractive and unsuccessful.

The staff was far from courteous or professional. They seemed to have little idea of ​​how to satisfy me as a customer, they only focused on persuading me to use their services.

The beauty treatments were uninspiring and did not give me the results I was looking for. The staff may have promoted themselves as experts, but their attempts to enhance my beauty were very poor.

The equipment was outdated and in poor condition. It seemed as if hygiene standards were also not followed, which made me feel uncomfortable while using the equipment.

In short, I can't say that I would recommend Hedonai to other people. The beauty center is not what it promises to be. Better to go somewhere else where attention and positive results are guaranteed.

I had a promotional voucher to enjoy a free flash pressotherapy session at this center, which could be redeemed until October 15 with the code that appears on the attached ticket.
On the 14th I tried to make an appointment on the website, but there was no option anywhere, so I sent them an email and WhatsApp so that they would take into account the fact that I was making a request within the established period, but that I couldn't on the website. do it and, since it was the weekend, could you give me a solution today, Monday.
Their response (without reading my explanation, obviously) is that it is out of time and is not valid, when I am explaining to them that I tried on the 14th and there was no way to do it on the web.
Well, nothing, due to their lack of capacity to adapt to these eventualities and not being able to recognize their mistake and seek a satisfactory solution, they certainly lose a client.

Centre Mèdic Milenium Robresa

Worst Sanitas centre ever; I have never had any problem with any Sanitas medical centre except this one. I have had multiple cancellations due to their doctor being unavailable, which is not my fault at all and they reschedule for a month later. They give you the appointment for later but expect you to be there 1 hour earlier. The receptionists are apathetic and don’t care for the patient at all. On the contrary Dr. Karol I met with is genuinely nice and when I complained to her about it, she was extremely surprised. If you get the option to decide, do not visit this centre!

Canceled my appointment without notifying me and when I arrived early, for the appointment I was scheduled to have, the receptionist was rude (2nd desk in the back) and unhelpful. I’m having very bad experiences with Sanitas centers in general and with appointments being mysteriously canceled. This was for a visit with Dra. Torres that I now have to attempt to repeat.

Waited for 2 hours past my appointment time and I  still didn't get to see the doctor. The only response I got from the reception was to sit and wait.

Take this good medical center's curiously low 3.0 rating with a grain of salt. These reviews are written primarily by those of us who have had great experiences and those who have had bad experiences. I’ve had both depending on who I’ve dealt with there, but have mostly been treated with professionalism and kindness. One suggestion for Sanitas: given that you advertise your product to those of us who primarily or solely speak English, wouldn’t it be smart to ensure that there’s always someone at the front desk who can speak it? I’ve been lucky enough to have other kind bilingual clients and/or staff step in and offer to help on several occasions, but something so important shouldn’t be left to chance.

1) They do not warn you in advance that you need to come with a disposable mask. The front desk does not provide medical masks. Why didn't you write a Warning about medical masks in the mobile application or at least in SMS?

2) None of the three secretaries in the reception speaks English! It's a shame, you are in the downtown!

3) Most of the doctor's offices are located on the minus ground floor and there is no Internet. And taking into account the fact that the secretaries do not know basic English, it is very difficult without an Internet translator.

4) An appointment CITA to doctor can be rescheduled and you will only know about it when you arrive at the appointed time.

Centre Mèdic Quirónsalud Aribau

My experience has been better than other past reviews. The center is new and clean they are organized and the staff are lovely. Very helpful and attentive. I interacted with main reception in -1 and endocrinology department. My doctor was Patricia and she is very good and helpful. Half the staff including the doctor spoke english so they made the visit much easier for me. The only downside is long waiting times to get appointment and tests, but it is normal for a public health system with insurance holders

I always receive excellent care at the Aribau clinic. Dr. Dolores Sanchez Corretger is a magician when it comes to all things related to orthopedia and rehabilitation. I often refer my friends to her and she never lets us down. The counter staff are very helpful and patient with my terrible Spanish. The radiology staff are very kind and are careful when they move you during an Xray. They are also very prompt. The only thing I would say to improve is the online appointment system. Often, I find the doctors I am referred to are not showing up under their specialty, e.g., Dr. Diez at the Aribau Clinic for Family Medicine. I wanted to make an appointment but they did not have him on the list. Otherwise, I think Quironsalud's system is brilliant. I am an Adeslas patient and always receive the best care here. Thank you to all. your staff. And your facility is very clean and bright and welcoming.

Terrible attitude and rudeness from reception personnel. I came for analyses and they said to take a ticket and did not explain where to go, willing to get rid of me faster. I sat it the waiting room which was the closest to the ticket machine. Apparently, it was wrong one. When I found the right waiting room, my turn number was already on the screen. I approached my window and the window assistant switched the number. I said the previous number was mine. He rolled his eyes, made unhappy face and asked me for documents. I had two analyses to do. One was for today and I had an appointment for it, another one had to be done in 4 months and it was written on the paper too! I pointed with my finger which analysis I need for today and clearly he should be able to see it in their system too as only one analysis was booked! He proceeded to print documents for all the analyses. Then he said something fast and I did not catch that. I apologised and said I did not understand. He just ignored me and then gave me my paperwork for analyses. Subsequently I was asked into a Box room for analyses. I have pointed out that I needed just one analysis. The box lady started questioning my turn and asked to show my ticket. I showed it and indeed it was my turn. Then she started asking who gave me this paperwork and I said it was Window 2. Further, the lady started asking if I told the window assistant that I needed only one analysis. I said I pointed out that I needed just the handwritten analysis. Window assistant said to the lady: she did not tell me anything. So I conclude that reception personnel is not willing to read what is written in their own system and at the same ignoring that customers point out??? It was a terrible experience. Why do I have to go through this, paying for private insurance? Clearly, the gentleman who was working at Ventalla 2, 01/06/2023 at 9am cannot be bothered to work with customers. Perhaps, if you hate your job so much, change it? Do not face customers if you treat them so badly?

The staff in the reception is helpful and nice.

However I booked a first visit with the only available gynaecologist this week and it was the most awful experience I have ever had. Not even in the public health service I have been treated this poorly.

I am pregnant for the fist time, all I wanted was a check and to know if everything was going well. The Dr. Margarita Cuadros Vila was rude since minute one, I came with my partner and she was already defensive and violent, telling us she doesn't know us and making a scene about letting him into the visit with me. After that I told him to stay out. The visit continues and she snapped again when asking me "how often do I take cytologies" (I said twice a year) and she was clearly annoyed by that because it should be once a year according to her. Then she was doing the ultrasound and she was referring to the fetus as "here it is the miserable thing". She clearly noticed we were shock by her awful attitude and try to calm down but then she snapped again after letting my partner in, saying "husbands never add any value to the visits, that they don't even say anything" and to finish the experience, she basically indirectly recommended us to find another place and another gynaecologist (like if that was needed after such display of lack of respect and professionalism).

We felt she has personal issue with pregnancy and men. We are aware probably doctors in these clinics are burned out but this experience was beyond what can be consider as "having a bad day". I will not go back to this center ever again.

I was truly amazed by the extremely quick & very professional call that I received today (Sunday) after requesting an appointment for tomorrow 👍🏻 Thank you very much for your great customer service 🙏🏻

Sanza Láser Barcelona

Centro Médico Sanitas Balmes 127

I had the best experience ever!!! I was afraid at first reading bad reviews but my experience so far was perfect! Dr. Marceli Huguet Samper was very attentive, asked me a lot of questions. He was very careful, explained everything to me and checked everything that I needed since it's been a while since my last visit to a gynecologist. Thank you!!!

My very first positive experience at a medical center in Barcelona after a year of very bad experiences. Unlike other centers, I was spoken to with respect, and no one tried to give me a hard time for not knowing good Spanish. I will always choose this center starting today.

Appointments are never respected. We were always attended one hour or one hour and a half after our initially planned time. Avoid this center as it has no respect for the patients.

You’d better arrive at least 30mins later than your appointment, otherwise you are going to wait FOREVER! There’s no respect for the appointment, terrible management!

Centre Mèdic Milenium Balmes

I had a great experience today: went in for blood tests without appointment, the lady at the reception was really nice and told me right away I should have waited 45 min. But they actually called me after around 30. Nothing to complain about.

I came here for my appointment today at 18:00 for psychologist because I am suffering from anxiety and depression. I came 10 minutes earlier and checked myself in and was extremely nervous about meeting the therapist since this was my first time meeting with Sanitas. At 18:05, the door opens of the room I was told to go to but being very nervous, I didnt understand that they dont call out your name so another person just went in. I started crying in the waiting room because I felt extremely rejected and I was hurt thinking that my well-being is not important to Sanitas.

The person sat in the waiting room before me so hey maybe Im reading the situation very wrong and she was next in line for the therapist but if I book an appointment at 18:00, I expect to be greeted and have a session at 18:00. After the person went in, I waited an extra 20 minutes hoping the therapist would realize I was their next appointment but the tears wouldnt stop and I just went home. I am extremely sensitive to rejection so I took this very hard and I wont recommend Sanitas for your mental health problems. Leaving me waiting and then attending someone else on my appointment tells me that you dont care.

I hope that the booking time for a specialist consultation can be shortened. In case of emergency, I am not sure if it helps.

Have to agree with review below here, have tried to call them multiple times, however most receptionists don't speak any English, instead of forwarding you to English speaking person they will just hang up on you. Luckily I was able to get English speaker through the app and he was very nice in assisting me.

It is so chaotic in here. The nurses at the lobby are more occupied with gossiping and talking with each-other than helping people. If you do not want to lose time, please do not go there.

Sanitas S.A. de Hospitales

Error in schedule. It is not open on Saturday mornings even though the website says it is open.

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