Hedonai El Corte Inglés Diagonal - Depilación Láser - Medicina Estética

Idoia does a great job. I'm happy.

Fantastic!

This Hedonai center is a disaster and I have no idea what to do. It is clear that they are only after your money, regardless of how terrible their service is. From booking an appointment to receiving the treatments, everything is a nightmare. Making an appointment is almost impossible, with long waits and unhelpful staff. Even when I finally got an appointment, they always delayed it without any explanation or apology. The last straw was that they kept making excuses about the lack of supplies for months. And now, they can't make appointments because of equipment problems they can't seem to fix. Their customer service is a joke. When I asked a simple question about their products, they simply said they didn't know and shrugged. I would not recommend this beauty center to anyone. Save time and money and go somewhere else. The staff is unprofessional, the equipment is faulty and unsafe, and the customer service is non-existent.

My experience with Hedonai was very unfortunate. The beauty center seemed more interested in emptying your wallet than offering you any kind of quality service. The overall atmosphere of the place was unpleasant, with staff and equipment appearing unattractive and unsuccessful. The staff was far from courteous or professional. They seemed to have little idea of ​​how to satisfy me as a customer, they only focused on persuading me to use their services. The beauty treatments were uninspiring and did not give me the results I was looking for. The staff may have promoted themselves as experts, but their attempts to enhance my beauty were very poor. The equipment was outdated and in poor condition. It seemed as if hygiene standards were also not followed, which made me feel uncomfortable while using the equipment. In short, I can't say that I would recommend Hedonai to other people. The beauty center is not what it promises to be. Better to go somewhere else where attention and positive results are guaranteed.

I had a promotional voucher to enjoy a free flash pressotherapy session at this center, which could be redeemed until October 15 with the code that appears on the attached ticket. On the 14th I tried to make an appointment on the website, but there was no option anywhere, so I sent them an email and WhatsApp so that they would take into account the fact that I was making a request within the established period, but that I couldn't on the website. do it and, since it was the weekend, could you give me a solution today, Monday. Their response (without reading my explanation, obviously) is that it is out of time and is not valid, when I am explaining to them that I tried on the 14th and there was no way to do it on the web. Well, nothing, due to their lack of capacity to adapt to these eventualities and not being able to recognize their mistake and seek a satisfactory solution, they certainly lose a client.