Ace Handyman Services Colorado Springs

Chelsea got her team out sooner than we could have ever expected and the job was done in no time!  The man (I don't remember his name!) was professional and courteous and the cost was well below what any one else quoted.  Great Job! We will definitely use this service again!

ACE Handyman's service was OUTSTANDING.!!!!! They were courteous, knowledgeable. and prompt. The technician arrived on time with all the appropriate tools and equipment. He assessed the scope of the job made modifications to the job and finished it quickly and under the estimate. I will recommend ACE Handyman services to my friends.

Thank you, for the awesome service to do our back porch stairs and rail. We will definitely use Ace Handyman again.

5 Stars.  Two thumbs up.  Brandon and Andrew did a terrific job re-building our front steps from the ground up.  They were on time, skilled, and completed the step rebuild project in a timely manner.  I would recommend them to anyone.

Brandon came out and got our cameras hooked up functioning correctly now we have security! Thanks Brandon and Ace handyman’s services!

Ace Hardware Cherry Hills Marketplace

This store feels like a small country town where everyone knows everyone. Every time, and I mean every time I go into this store, I get the best and friendliest customer service. Always greated with smiles and "how can we help you?"  I mostly use their post office services. I visit this store multiple times a week, sometimes daily to drop off packages. They. Are. Amazing. Walter, has gone out of his way to assist me with all my small business packages that I'm dropping off, sometimes 10 to 15 packages at a time. Just Amazing people. The caring woman who works in the post office is amazing too. She is so kind to my two kids. 10 STARS 🌟  for this place.

Front doors only open half way, center aisle mostly blocked especially towards the back of store making it impossible to cross from one side of the store to the other. Main aisle on left side of store also 90% blocked. Place is a serious fire hazard.

My wife had an experience over the phone with "Anne" who was very rude and pretty much laughed at her when she called to ask a question. This supposed manager or whatever title she claims to have is a disgrace to this ACE franchise.

My wife and I just wanted to see if she could price match an item that was placed in the wrong place. When my wife called, Anne did not introduce herself as the manager and was rude throughout their whole conversation.

For the record, we understand stores do not have to price match items that are placed in the wrong spot. We asked if there could be a one time exception since it was a store employee error.
This review is mainly based on the horrendous experience my wife had with Anne.

If you ever run into Anne, know that you are not dealing with a professional. Previous posts have mentioned her behavior, and I guess I will just add to that list.

The little pin and nut broke off of my water bottle. The awesome David fixed it in a couple of minutes for less than $2. Chris and Sam we're also incredible to help me. Definitely come to this store for top of the line first class help!!!

There's always someone ready to help you. They have everything I need for such a small space. I just wish they could do something about the fertilizer/chemical smell that whacks you across the face when you're there.

Drain Doctor of Southwest Missouri, Inc.

My sewage has been backing up into my basement. I tried fixing it myself with an Auger, no luck. I called Drain Doctor on a recommendation from a landlord friend of mine who uses these guys often. After working with Fred, I can see why he uses them. They were on time, and got right to it. Fred even took the time to explain preventative maintenance tips so things like this wouldn't happen again. I will call them first next time.

Prompt, efficient, friendly and professional; All the things Fred was when he answered our call for clogged drain. He offered advice so that we can keep this from happening again!  Highly recommend if you have plumbing problems

With my job I deal with drain doctor a lot always a pleasant person to be around and does great work.

Quick response time. Work was great and fast ! Technician was very unfriendly!

They were very fast and very professional!

Lowe's Home Improvement

Always an enjoyale shopping experience at my local Lowes on N. Nevada Avenue.  Primarily, the best team members are in the Returns/Pickup location near the front exit doors.  In fact, the staff member who helped me today, and has handled both my pickup orders and my returns in the past, Alyssa, walks on water and eats fire in my Big Book about Excellent Customer Service.  Alyssa is always friendly, professional, and knows her job very well; and that makes for even better service. 5 Thumbs Up to Lowe's and to Alyssa.

Edit:
Updated from 1 star due to local store team(Nathan and Juan) taking care of my issues.  Props to those guys.  They provided the display model shelf to fix the issue and provided a discount on the fridge for the troubles.   I don't know that I would trust Lowes delivery ever again but the local store possess customer service not found from the call center.

DON'T USE LOWES DELIVERY!!!  Outsource deliveries to 3rd party and Lowes takes NO OWNERSHIP of issues.   Damaged walls, trim, broke parts on fridge.   Promised replacement part but didn't deliver.  Told me to order a $250 replacement shelf from manufacturer.  I work in customer service and this company has none when an issue happens.  Don't bother calling customer service.  They won't help.

Anthony in paint was Determined to get my color match. He spend so much time, recruited help and did it with a smile on his face. Top notch customer service!

We are disappointed in Lowes and the third party delivery service they use.  We ordered a $3k GE profile refrigerator with a Saturday delivery.  On Friday we get all the confirmation texts and a 2-6pm delivery window on Saturday. At 7:40pm, still no delivery, so we call the delivery service.   Turns out the delivery wasn't even on the truck because "they couldn't find it" .  So it's not like they were running behind, there was no intention to deliver.  No communication, no updates and the online status kept reporting "delayed, but we're working on it".  Real first world problems here but we missed a dinner with friends because we were waiting and still have no fridge.   The representative was all to happy to just cancel the order for us, noting this has been happening a lot.  This isn't the right company for us if losing a $3k sale isn't seen a blip in their day.  We will try local.

This location has a really helpful staff. I needed quite a few things and found them all because of the great support that I received. I wandered around for a while before I finally asked for help. A nice lady escorted me from spot to spot filling out my checklist. I went to check out and realized that I had forgotten something. The cashier sent a different employee to get the item that I was missing. I was very impressed with the help that I received.

Walmart Supercenter

Walmart has some adorable FALL & CHRISTMAS decor in. Perfect for garlands and accessorizing and decorating your home for the Holidays.

I went there specifically for canning items. I've got a few other times to other walmarts and they never have what I'm looking for. I can order it online, but I was hoping to complete my project today. Anyway, I was able to find other things- mostly things I didn't need, lol. The staff is always friendly and the store itself is always clean.

They don't have cashier's. But that is not the problem. They don't open the self check out either. So, you have to do a line to self check out and they have maybe 49 self checkout closed. At the end, after 40 minutes paying, a guy at the door wants to review your items. This is an abuse. They do this on purpose to have people inside the store all the time. I will never comeback to Walmart.

I’m sorry but the costumer service area with the 2 ladies? Well they love to talk loudly about their costumers. I asked nicely if I can return this floater that you have to manually blow “Merry Christmas “ I thought it’s the plug in self inflatable. The lady said” it’s in a small box because you have to blow it as in self to blow “then I said “yeah but it feels like those pool floater and I have to blow it up manually!” So she returned it and started talking to this lady beside her that “she doesn’t know what’s inflatable, maybe she’s stupid. “ well you’re the one stupid or too poor to even know what’s the different between SELF plugged inflatable and the pool inflatable!

Update- I went to the customer service/money center and encounter the same damn lady! I asked her to cash out the check then she responded “we can’t do that because it’s out of the country.” 🤦🏻‍♀️ the check was issued from Hawaii and it’s out of state ! Please train her!

It’s a Walmart. Definitely not the cleanest one I have been too but not the worst. It’s has most items and staff are somewhat friendly. They could take a lesson from Target on at least making the store feel clean.

9th Avenue Ace Hardware

Simple one of the best Ace hardware stores I’ve ever been in. As soon as you walk in people say hi ask you want you need and help you find it. I was replacing my mail box pad which I’ve never done before. The kind and very knowledgeable gentleman help me find it quickly and even gave me tips on how to put it together. Thank you!

Right on the neighborhood, Ace Hardware was my go-to store; their staff's constant help and the impressive variety of home-use items always amazed me, earning a solid 5/5! ⭐️

Cut little neighborhood hardware store. Selection is ok, but it's not a giant home depot so what can you expect. People are friendly and knowledgeable, that's the best part.

Small.. no room to walk. The staff were quick to sterotype and follow me around the store when I was just looking for a tire patch. This Ace as well as most have some decent products….
however, they are way overpriced.
Ace hires people to be hardware consultants and loss prevention. I always try to avoid going to Ace Hardware if at all possible.

The one good thing they have going for them that not alot of places have anymore these days…. A top shelf screw collection. Nuts, bolts, and screws the correct size is detrimental to me… love this aspect.
Also like that they sell Milwaukee and Dewalt tools

The simple lack of item variety in this branch was staggering. I came in a time where there was only one other customer in the store, yet person I spoke with was zero help and didn't seem to care if I ever found the basic item I was looking for. The only bad ace I've ever been to.

Ace Hardware

The clerk was standing at the door at my arrival. I was there 20 minutes prior to closing yet I was asked what I was looking for and was told that they didn't carry the item yet I knew that they did! Crazy!!!!!

The Home Depot

Evelyn at this Home Depot goes above and beyond. Thank you for your kindness today. I hope she sees this and I hope she is recognized for great customer experience. She made our day so much better.

I have been coming here for years, pretty good place to get supplies. The employees are very friendly especially if you bring your dogs; Very dog friendly. Always had good experiences here

The gentleman that helped me with my wood selection for a deck was really nice and informative and I truly did appreciate all of his help. Plus I just had knee surgery so he loaded everything up for me. That was really nice.

Call

I come to the HDstore at 10003 Grant St, Thornton , CO 80229: because they stay open and generally will have most items of HD stores have. However, their employees are by far some of the surliest out there. That is, if you can get one to help you. Normally, if they see you walking towards them, they will head in the opposite direction quickly. Absolutely 0 stars in-terms of customer experience. Two stars because they’re open late and generally will have what you need.

This past summer I found this set of super worn down patio chairs that had been tossed out on some street corner in downtown Denver, and I ended up taking them home with me! The staff at this Home Depot ended up being able to help me exactly figure out how I would restore the metal, and screw in the wood to the existing metal, and the patio chairs turned out perfect! I couldn’t be happier with the final result.

Ace Hardware Bon

I went in for a few screws to fasten my car’s splash guard underneath back on. I’m used to searching the massive hardware wall for several minutes before giving up and asking for help. I was greeted immediately by Mike and to my surprise he not only found the hardware I needed but also went out to my car, helped guide me to park it up on the curb AND laid on the freezing cold ground to fasten it on. It took several trips back and forth to the hardware wall and back outside to find the right pieces and it didn’t help that it was a windy 40 degrees out. Mike did it with a smile and a genuine willingness to help that I haven’t encountered from someone in a long time. He didn’t have to do more than just show me where to find the hardware but he went above and beyond. He deserves a raise and a bunch of vacation time! Thank you so much, Mike. Your kindness and help made my day. Truly.
Ps…. Sorry for the picture, I just needed the world to see how amazing your help was 💚

Larry was amazing! Came in with a super special sheet metal screw , and he was able to help me find it with ease. I went to Home Depot and two other Ace Hardware and nobody could help me, but Larry was able to get the job done. Thank you!!

I have been harassed the last 3 times I have been to this location. Only this one. My husband and I both have tattoos, and they treat us as though we're going to steal the second we walk in. I'm asked to leave my purse at the front, I have never been asked to do that anywhere else. He is followed to each item he's looking at, and they aren't discreet about it- they will literally stand there and watch him. I've never seen them treat another customer this way while we've been in there. Another time my husband didn't respond when they greeted him at the door due to previous bad experiences, and the lady proceeded to follow him around the store and was blatantly rude to him, went and got the manager, and when he asked why she was being so rude and following him, she said it was because he didn't respond when she greeted him. Last I checked, that's not a law. As a human, you aren't required to say hello to greeters. Walmart employees don't harass you if you don't answer them. And the manager clearly didn't care, she was so distracted that she was barely listening. I strongly recommend you avoid this location, drive to another Ace.

It is great to find a store that still employs people who know what they are talking about and are willing to help.  I have done business at Bon Ace for many years and I always look forward to stopping in.     Tim has redone screens for me and replaced axe handles.  Henry has given me solid advice on a variety of projects.  Mike goes out of his way to find the right solution to any problem.  Yesterday he not only found me a better bump feeder for my weedeater....he installed it for me while I did my shopping.  I can't remember the manager's name, but she is always friendly and informative. Sorry that I can't mention everyone by name, but I want you to know I appreciate you.

Mike is an amazing guy! He definitely went above and beyond to help us out! All the staff is friendly, professional and attentive. Would recommend visiting this ace, they set the standard of great customer service!

Batteries Plus

Chris was very personable and professional in making sure the product I wanted was the correct one. In emails and in store, he provided all the info I needed. Will shop at Batteries Plus again!

Very helpful and kind staff.  I have purchased several automotive batteries from them as well as regular household ones by the case.  This time it was an auto battery.  They also have the hard-to-find ones and unique bulbs.  I can buy online but I like to have a local resource for things like this, as their service in several different cities has been very good.
A good value.  I will go back again.

This Place is great. Very knowledgeable in their line of work I never felt rushed. If you need batteries This is your go to place

Yesterday I went to your store to get replacement batteries for a watch and key fob.  I was helped immediately while I waited.  I asked a question about another repair that I thought needed to be done at a jewelry shop and the clerk was happy to help make a simple repair at no cost.  I was so impressed by the amazing customer service.  Thank you!

Had a great experience replacing my car battery. Mitchell was very helpful in guiding me to the right product and then doing the install. Will be back for my battery needs!

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