Walmart Supercenter

This is for the horrible customer service in the auto care department and the store manager that basically did nothing to help me!
I ordered tires online and took my car in to have them put on. A while after I got to work I checked to see the progress and it said something happened and I would be called. I ended up calling them.
The tires were the wrong size and couldn’t be put on.
After work I went to see what was going on and after waiting in line for 20 minutes because only one register was being used I was told that they didn’t fit and they had put the 4 tires in my car and I would have to take them to customer service myself to return them.
WOW!!!!!
Why during the 8 hours the car was there  could they not have taken the tires to the front and told me to go up and return them.
Then the most ridiculous thing that happened was that they put the 4 tires in the back of my mini cooper two door!
Needless to say after sitting in my car for 8 hours my car smelled so bad!
I have never seen people with NO common sense like I did today and will never return to this auto center!
Next after being in tears I went to customer service where I was passed to a store manager. This young guy basically dismissed my problem and made me feel like I was a stupid woman and said he would definitely speak to the auto care center then he had someone help me get the tires into the store.
Meanwhile after just working 8 hours I had to be accommodating the auto center when they should have been accommodating the customer!
This is absolutely UNACCEPTABLE!!!!!!
I would have given no points but I had to put at least one star to post.

They sell a variety of things here like  clothing, automotive, food and cameras, toys, flowers, outdoor and garden supplies, housewares, sports area, electronics, medications, etc. You can say it's one stop shopping here. They have reasonable prices on mostly everything. There's a pharmacy, McDonald's, beauty salon, bank, portrait studio and also optical dept here. Staff is friendly and helpful.

They remodeled the store which is great, but for the past several years they have less and less actual people working registers. After the remodel it is 99% self checkouts but yet they have SO MANY employees. You shop yourself, check out yourself, and while you’re checking out they will be on their phones making sure you’re not stealing. Before you leave, you have to show your receipt. You will be treated like a criminal no matter your race or age. It’s honestly become annoying and old to shop here… I started giving my business to other places around town instead. I’ve never stolen anything in my life, and I’ve never made a mistake while checking out my own groceries. And don’t even get me started on the beauty section of the store… everything is locked up! And you have to check out before you leave that section. No thanks.

Its a pretty decent Walmart. A lot of security nice employees and I even found a car like mine in the parking lot 😆

This is my place of worship and we are growing. We want to extend an invitation to come and grow with us. We are also on YouTube for all of our services. Sunday School at 9am, Morning Worship at 11 am, Bible Study on Wednesday  night at 7pm. Prayer Service at 6pm also on Wednesday night. Come and grow with us our Pastor is Christopher Charles White and he is an amazing man of God. See you Sunday morning for Sunday School, morning Worship and Wednesday for Prayer and Bible Study.

St. Matthews Ace Hardware and Paint

It has that old timey, hometown hardware store feel that you can't get in a big box store. And the service was very personal

Have been buying my Scotts lawn treatments here 1-4. About $35 each. Great personal service

Conveniently located!
Very Friendly and Knowledgeable staff...unlike the Big Box HD stores..
They make you feel welcome there..unlike the Big Box HD ...who really shows No Customer Service at all!...Enough said...You Rock Ace Hardware!!!

Always good service and good prices on things in their flyers. It's much bigger than it seems. After walking all the way through, they seem to have everything that I would need from Home Depot except for lumber.

Ace Hardware deserves a glowing 5-star review! The store boasts a fantastic selection of tools, equipment, and hardware, catering to every DIY project. The staff is incredibly knowledgeable, providing expert advice and guidance. I'm always impressed by their friendly and helpful service. Whether I'm searching for specific items or seeking recommendations, they go above and beyond to assist me. Ace Hardware is my go-to store, offering everything I need for home improvement projects. The convenience, quality, and exceptional customer experience make it a top choice for any DIY enthusiast. Highly recommended!

Ashley Store

I purchased an amazing swivel chair. The sales rep was great. No pressure sales. He answered all of my questions.   He thoroughly reviewed the numbers with me. I chose to pick up my purchase instead of selecting one of the delivery options offered.  So I'm enjoying my beautiful chair in the comfort of my home same day! So happy with my experience and with my purchase.

Kimberly greeted us at the door, listened to what we were looking for and our budget. We had a sofa and love seat we had saw online, but not in the store. Kimberly told us she could get that but also showed us another sofa and love seat that was in stock and we bought it.

Transaction went smooth, everything was explained in detail. Kimberly made our experience a great one.

It was an amazing experience with Patrick and his team! They went above and beyond to accommodate our needs! Right before Christmas when it was critical for delivery dates! We purchased a sofa and two loveseats with two end tables and a coffee table. Patrick moved all the pieces together so we could see what it all looked like together and how it would align and fit as I am disabled so critical was support for my spine and other issues I have with all the bones in my body! It was his caring for his client and Ashley's ethics and pledge to take care of their customer's needs that sold us along with the beauty of the set we purchased! I would highly recommend anyone looking for new furniture to check them out as it was NOT JUST ABOUT MAKING A SALE, but it was about taking care of their customers needs! They showed that to be their priority and dare say that's rare today! Thank you Patrick and Ashley's for helping us in this difficult time in our life! More surgeries to come and you showed compassion and made sure we got things that will help in my healing with comfort and support for my spine!

The consultant was very helpful when we were looking for a love seat. She pointed out aspects of the couches we may have missed. She was willing to work with us on the price and other costs.

Kimberly was outstanding! Showed us the items that we had been looking for. Very knowledgeable,  and her years of experience paid off for us. I would highly recommend Ashley  Furniture.

There were too many pickers and very slow customer service, which was basically no help.   These days it's pretty much delivery except when I'm on the road and MUST go on store.   I don't even attempt curbside based on a couple of tries for groceries.

It’s extremely inconvenient to shop in the garden section of this Walmart. They lock all doors leading out. So, anyone buying any significantly large garden items are forced to parade them through the store. Otherwise, I like this Walmart. Employees are friendly and helpful.

Employees don't want to work, they just want to talk to other workers. Nasty acting employees. They don't show any hospitality, their rude and lazy. They do not want to work. All they want to do is conversate with other employees. They even stop ringing up to laugh and talk. Walmart hired them to do nothing.

If I could give 0 stars I would. I am beyond upset with the PickUp Service. I have been sitting waiting for my order for over an hour and a half and still nothing. It was ready for Pick Up Monday and now they can’t find and no Employee is telling me anything. Very Disappointed

Ashley in customer service cussed me because she is having a bad morning.  I just wanted to return a item with my receipt. She then cussed me as I walked away so I turned back to her and said she needed God. Ashley then cussed me with God in her cussing rant. I then ask for a store manager and I got Chris. Much better person to deal with. I informed him of her actions and left the store. No shopping in Byram anymore for me. I will go elsewhere. RUDE is not ok. God needs to be in Byram Walmart.

Builders Surplus

We had the pleasure of working with Dewey on the design for the remodel of our kitchen. He helped us along each step of the process and was very quick to get back with us anytime we had a question. We are beyond happy with the outcome! I would highly recommend at least giving them a chance.

S.N. the backslash has not been installed yet.

Extremely pleased with the experience we had with Dewey and Builder's Surplus!! It was extremely easy and straightforward.  The price was exactly what we had hoped for. The subcontractors were punctual, pleasant and did fantastic work. We would definitely recommend Builder's Surplus to anyone looking for a home project.

I worked with Dewey to purchase cabinets and quartz countertops for my kitchen remodel. Dewey was very helpful and helped me get beautiful cabinets at an excellent price. Highly recommend Dewey and the Builder Surplus team!

We have been working with Dewey Morris on our kitchen design and remodel since April.  Dewey's attention to detail,  addressing our needs and issues have been second to none. He made us feel like our project was as important as if he was doing it at his own home. Would highly recommend to anyone doing this type of project.

I walked into Builders Surplus for the first time ever today. I had two brand new, but broken kitchen cabinet pulls with me. My wife and I had purchased the hardware from another company whose representative told us that she would not “waste her time” repairing. At Builders Supply I was introduced to Dewey Morris, a kitchen designer. He listened to my challenge, looked over the broken parts I brought with me, and started working on a solution. For at least 30 minutes, Dewey worked on finding me the right replacement parts to fix my kitchen cabinet pulls. Keep in mind, I had never met Dewey, nor had I ever made a single purchase at Builders Surplus. He found a solution, the right cabinet pulls…and charged me all of $55 for his time, expertise, and the parts. Seriously, that is amazing customer service…to someone who wasn’t even a customer! I’ll be going to see Dewey for our next home project materials!

Ace Hardware

Couldn't find what I needed at first. It's a very different set up inside there, so it makes it hard to find what your looking for. After having help from an employee, I was able to get what I needed.

Used my $5.00 off Birthday card on a purchase. The item did not work so I had to return it, since they didn't have the fitting I needed. They wouldn't return my $5.00 coupon discount for a future purchase. I stead they just took my Birthday present back and kept it.  Happy Birthday to me!!

My wife's favorite go too! She loves this place and they know her by name. They have the feel of that old down home hardware store. Prices are fair and competitive! We will be back.

If I could give 0 stars I would. Worst shopping experience I’ve ever had. Would not recommend going. Worst customer service ever. I will never return and will tell everyone I come in contact with I don’t recommend going and my terrible experience

Love me some ACE hardware, employees are always nice and helpful.

Shear Madness Haircuts for Kids

We’ve taken our son to two other highly rated kid cut places and Shear Madness was by far the best experience. My two year old doesn’t make cutting his hair easy however Nanette handled his cut with patience, professionalism, and skill. My wife and I were so impressed with our experience and we plan to return for his next cut.

Hosted my daughter's birthday party here and we couldn't be happier! Staff is fantastic! Super friendly, and my daughter loved every minute of it. Highly recommend!

Took my daughter here for her birthday it's like a spa day for kids) and they loved it! The staff were great also, they made sure the girls had a great time. I would definitely bring my child here again for this. We used to get our son's hair cut here several years ago but it was under different ownership then.

Amazing experience here! They were helpful and did a great job! New owners are so sweet and definitely the best place to take your kids to get their haircut and to have fun as well! Forever a customer!

I will definitely NOT be going here again! My daughter has long hair that tangles easily. The hairdresser washed it and then tried to brush the tangles out with long wet hair. The towel on top of my daughter’s head fell on the floor so I put it to the side and the lady grabbed it back and dried my daughter’s hair with it after it had been on the filthy floor!!! My poor daughter was wincing in pain for half a an hour while she roughly got them out. I helped out by stepping in bc I couldn‘t sit there watching it any longer. The hairdresser lectured me on doing it properly bc I was not doing it her way- I was trying to not cause my daughter any more pain.  The trim was meh and no better than I‘ve done myself. I refused the hair dry bc I was afraid she‘s hurt her head even more. Then to top it off, the cost was 40.99 BEFORE tip which started art 20%!!!! At a kids hair cut place!!!!!? If they can‘t handle tangly hair at a kids hair salon, hard pass.

School of Rock

Punk camp was such a great experience for my 14-year-old! They worked hard, learned 5 songs and did an amazing performance! Highly recommend!

School of Rock is my son’s second home. He looks forward to his lessons, participating in the performance groups, and has developed the confidence to audition for their House Band and whatever opportunities come his way. This is more than just music skills, this is about self-esteem and intrinsic self- worth, and the staff is amazing at encouraging and supporting their growth and development as musicians and kids.

I highly recommend School of Rock Sandy They have bean amazing experience for my little Rocker.

My son's have taken lessons at School of Rock for a year now. They are so happy to have found their niche! We have had such a positive experience with the instructors at School  of Rock, and with the Director of the program. Participating in School of Rock has given my children confidence to perform, which has benefited them as a whole in their interactions with others. Their musical abilities have improved so much on their primary instrument (guitar), but my sons have also started playing keys, bass, drums, and even singing on occasion. School of Rock is not just an after-school program, but has become a second family for us, and I am so grateful for the opportunities the program has given my sons! If you have a child who is passionate about music, especially rock, School of Rock is the place for them!

My family has been involved at the school for 9 years: 3 daughters, and myself in the adult program. It is a great learning environment with amazing instructors. I've had the privilege of watching hundreds of kids transform both musically, and personally. The growth I see from the students in music and life, is amazing.

The pharmacy is great. For the most part, the self-checkout staff are friendly but it's the staff out on the floor that are extremely rude. I do wish they could have vehicles towed that are parked in the pick-up section with no one in the vehicle! I see no less than 5 or 6 parked in this section with no one in the car/truck. I realize Walmart can't be the 'Respect and Coutesy' police but it would be nice if they could start. Kinda like ticketing those that can't seem to put their shopping carts where they are supposed to go after use... even when parked next to the cart return! 🤔

We were in line to check out and we backed up to another checkout we were the checker told us that she was closed. So I went to another checkout and I was looking back at the other one she started checking another person out then she went to another girl and started talking to her about me. I told her if she had something to say to say it to my face she started yelling at me and threatening me about what she would do to me she was black with long braided hair. I live in Hamilton and I am 72 years old I want be back to Hamilton Walmart until she is gone and I am going to every business in Hamilton to tell all my friends and neighbors how I was treated.

Came into the walmart with a slow leak/cut in tire on a Sunday. Was traveling with family to North Carolina. Excellent service from the tire team. The Team Lead was professional and knowledgeable. The patch job was good and got us home safely to NC. Thank you to the whole team.

Self check out sucks. In ( assisted) checkout the checker is talking on his phone to the shop about his car. All Walmart suck . This is my 4th visit in 5 years.

I love Walmart usually the people that is working there are very nice and helpful maybe they're a little bit stressed out if it says the towards at the end of the day but anyways you always get what you want cuz you know what is in Walmart now that they have redone Walmart Hamilton it is wider aisles and everything it is very very nice everything is coming along very beautiful

Computers control what employees can do for them  this isn't allowing anyone in any type of authority give customers a better experience. They just say sorry for that person and cover up for their employees to be rude and ignorant to customers that shop in the store and for customers that use the app.

A great place for all your shopping needs. The store feels pretty clean and is well organized. They have a good selection of clothing for the whole family. We went to buy toys for Christmas and found a lot of variety. In the grocery area it was very well stocked up. We don’t visit often but when we do, we usually stock up on the essentials a always get good prices here.

We are frequently customer,  they always have all the seasonal items, and the best price.

I went to Walmart to get a Styrofoam ice chest for my husband. On the shelf there were only 2 but they had no lid I asked a worker if there was a different area where there were lids they said no and that I can ask a different coworker because she didn't know. One coworker  told me they are showing that they have 21 of them but no one knew we're to look for them. So after asking 5 different coworkers I decided to ask if I can get a discount since I only had half the product they told me to go to customer service to ask.
Customer service said they could not give me a discount I told them who's in charge here and who's the manager and they didn't want to give me a name but then they said ohh uhh we can give you a 10 % discount I told them 50cents is not worth it when half the product is not available.

Great customer service!  You know what it is. A bunch of stuff... great prices... self serve... BUT when you need an actual person they're great!

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