Dollar General

This place was really nice. People were friendly both the locals and the employees. We were up for a weekend trip, stopped to get some things we forgot, ended up getting a bunch of clearance stuff (thanks to the cheerful employeeputting the stuff out and telling us that everything we picked up would look GREAT on us... lol) . As we were waiting to check out myself and my friend were goofing around & just having fun while our wives took one last trip around the clearance table. As it got to our turn the guy behind us thanked us for making him laugh, told us it was nice to see people still having fun when our country is in the state that it is, and all but begged us to let him pay for our stuff (about $58). The cashier said he comes in often and blesses people like that. GREAT experience all around

Don't expect good customer service. The first two weeks of opening, I dealt with 3 wonderful employees. Suddenly, the past month, those employees have disappeared. The ones that are now working there have shown poor attitude and customer service. They literally refuse to pay attention to the checkout counter and when they notice a customer waiting, they purse their lips and put on an annoyed demeanor. Also, the idea of squeezing a rubber pig that makes farting sounds, for service is ridiculous. If you can get past this and are willing to wait several minutes to checkout, the prices and stock is reasonable.

Great experience shopping here with a wider selection than most stores. Friendly staff always smiling and there's even a gas station right next door with delicious pizza and deep fried foods to go.

This was the nicest Dollar store I have ever been in in! Clean with stocked shelves and better quality than anything in the Detroit Metro area. Friendy employees as well.

This is the 4th DG in Mason county. It's the nicest by far. Cleanest. Very nice employees who are helpful. I'll be shopping here, instead of the dirty Ludington or Scottville stores 😁 yes it's new, and we'll see....

Holmes Ace Hardware

I’ve loved that Ace has come to town! We really didn’t have a hardware store except Orschelns and they changed their hours to something weird.
We have bought paint and some handy stuff at Ace and it is so convenient now! The staff is always so nice and very helpful!

This store is fantastic!  The people are friendly and helpful and they have a great inventory of grills and anything that you might want.  Highly recommend them

Brad, the owner,  was extremely helpful!! I needed screws for the back of my TV to mount to a wall bracket. He carried my TV in the store. Found the correct size screws I needed and then carried the tv back out to my car. Top notch customer service!! Thanks Brad!!

Mostly friendly staff, except the cashier that waited on me.
It's a bit pricey but beats having to drive to Clarksville.  One thing that is GREAT about the store is I can be working on a property and Google Ace Hardware Charlestown and what im looking for and it shows if they have it or not. Also, I can Google a product (paint strainers) near me and if they have it, it shows up. Overall it's a great addition to Charlestown.

Wasted $50 bucks on 2 thermal couplers for a gas hot water heater that their guys said would work…they won’t take them back because the packages have been opened…well of course they opened and neither worked because they are for a gas furnace not a hot water heater!! I will never shop here again…very disappointed in this store and their know it all employees!!

Ace Handyman Services Cypress

Ace Handyman Services was recommended to us by our neighbor. We needed 2 new doors fitted and replaced. We struggled finding someone who could do the work. Ace Handyman Services agreed to the job and I couldn’t be happier with their services and professionalism. This job was a bit problematic and Ace came out 2 extra times to rectify new issues we were having and handled them with courtesy and promptness. I was further impressed that the owner came out to ensure the work was done correctly and it was, we just had some unforeseen issues that made it a challenge. I appreciate that I was kept informed when the craftsman would arrive and if there was a need to change the schedule. They were always on time. I look forward to using them again as we prepare our home for sale.

Chris Rasmusen is doing a wonderful job on re-surfacing the deck around our pool. He has been great with suggestions on how to best do our rather unconventional repair. He works hard and cleans up at the end of each day. The results are looking great so far.

Job not finished -   multiple breaks and left job site , over 1 hour. Total work time 2:45. Extreme Heat index. Working with scheduler Waiting to see if guys are coming back to finish?????

The owner of Ace Handyman Service - Cypress, Greg, actually came and changed a toilet seat for me. He was on time and pleasant. He even carried off the old seat to dispose of in his dumpster and carried my empty trash can (it was trash day) up to my garage. Very nice man. Did a great job. Would definitely use this service again.

Eddie came out today to replace 2 spot light fixes outside and one reseeding light fixture inside.  These were high ceiling jobs about 20'.  Eddie was very professional and got the job done and I feel this was great value. I highly recommend them.

Ace Handyman Services Northwest San Antonio

My experience with Hiram was so positive.   He proved that this project called for someone with knowledge and expertise ie not me!.  My lights and new faucets look great.  More to do in my master bath redo, but I can do some of it myself...I think.   Otherwise I will be asking Hiram for his help!

Our experience with Rick was above and beyond our expectations. He got right to work assembling our Chest Murphy bed.
He was very organized and on task.
We would recommend him for any jobs.
The customer service is also the best to work with.
Thank you,
Glenda Callahan

Had some damage to the front door frame and weather stripping that was done by the delivery drivers who attempted to move a refrigerator through that was a bit too wide.
Called ACE Handyman Services to repair the damage.  Eric came out today and did a fantastic job at a very reasonable cost.
Would definitely use this company again.

I cannot say enough amazing things about Ace Handyman services and especially the amazing work of Rick De La Fuente. Rick was professional, worked effectively, and completed the jobs with great craftsmanship. He dry walled my ceiling, matched my paint, patched my roof, secured vents, removed old gutters, replaced two skylight screens, replaced siding, and cleaned up as if he wasn’t even here. I am beyond pleased and grateful for what I was provided with today. I will be making another appointment soon. Great job and THANK YOU! 🙏🏻

I had cut some holes in the drywall in my garage utility room to inspect some piping. The drywall repair was too complicated for me to tackle, due to the number of pipe penetrations and electrical outlets, so I called Ace Handyman Services. Jim was sent out to make the repair, and I couldn’t be happier. He was on time, very professional, knowledgeable and efficient, not to mention friendly and very neat. He completed the repair in less time than I expected and also completed a few other minor repairs while he was here. The repair and texturing looks great and I will be painting it tomorrow after everything is dry. Before and after photos are attached. The cost was reasonable so I would definitely recommend Ace Handyman to anyone.

Ace Handyman Services Summit City

I was able to make an appointment within a few days of my call, and Jim was on time, polite, and methodical. I had two bi-fold doors installed in a framed-in closet, replacing the original doors. When installing the doors, he accidentally chipped one of the new doors. He likely could have hidden the minor damage, but I appreciate that he told me, and fixed it. When he ran into difficulties getting the doors to line up properly, he gave me options and asked what I preferred. The job took about an hour longer than expected, but before he ran over time, he let me know that it was taking longer than expected and gave me the option to stop. I appreciate that he kept me updated on his progress. The closet looks exactly how I wanted it to - and I'm very pleased with this project! I will definitely use Ace Handyman Services Summit City again, and I will recommend them to my friends. I'm so glad I found this service!

Because of wonderfully old-fashioned customer service skills of the front office and professional/technical expertise of the handyman, I will definitely be using Ace Handyman Services for my future home repair/maintenance needs. Angela, who scheduled the work, was a dream to communicate with because of her excellent customer service skills. Ben, who performed the work, was technically competent, professional, punctual, and courteous. These days it's difficult to find any company that excels at customer service AND professional service, but Ace Handyman Services more than exceeded my expectations in both areas.

I made an appointment to see if the locking mechanism to my Pella casement window could be repaired. Before scheduling an appointment, Angela spoke with me about getting replacement parts beforehand to save me the time and expense of needing a second session. Unfortunately the Pella parts had been discontinued. I went ahead and had one of their craftsman show up to see if repairs could be made. He was on time and very personable. After spending 15 to 30 minutes evaluating the problem, he very honest in laying out the options. In the end, I opted not to attempt repair given that he felt I would likely need replacement parts that weren't available. We also discussed a shower remodeling project that I was planning. Since I had a very positive experience, I plan to use their services in the future and would recommend.

I had them repair a hole in my drywall ceiling, they were prompt, and professional. I was initially unhappy with the first repair. The first technician was 3 hours late arriving and didn’t seem to know what he was doing. The patch looked terrible and I requested that it be redone properly. The office was very accommodating and sent another technician out and the repair was done properly. He was very helpful and professional. He arrived when he said he would and was actually early. Very pleased with the results. Thanks again for your great service and support.

2 days after calling, Michael was here to install shower grab bars, I couldn't have gotten better service. The woman who scheduled the job was so friendly and efficient.  Excellent, excellent work done...highly recommend

Ace Handyman Services Grand Rapids Central and Lakeshore

Needed quick, simple project done (hanging window shades). Taken care of as I needed in 30 min. He offered to do more since the cost is for a 1 hour minimum, unfortunately, I couldn't think of anything else!

Over priced materials, time consuming, unprofessional work leads to project failure later on, trying to get an answer from them, after more than a week, there is still no a clear response yet.

Update:
The owner did a great job taking care of my issue, came to my house check the installation, found the issue, resolved right away himself. It ended up working fine. So I would say customer service is good.

But keep in mind, originally I got charged twice as much for materials spent, the owner took a look of the installation and willing to refund my money back. I would recommend you getting a material cost breakdown before you pay for the job. Another thing is make sure when you getting estimate, ask for hourly rate, my project was originally quoted for a 2 hours job, it ended up almost 6 hours.

I was told I couldn’t use my screen door after my new front door was installed.  Angelo was very positive and made it happen!  I’d ask for him again when I need a handyman!

I have had a great experience with Ace Handyman Services!  They were responsive, professional and got the job done well.  I had a basement door lock that wasn’t a normal fix. The part was rare and difficult to install. They found the part and got the job done perfect!  Very impressed with their service!  And thank you Josh for all your help!

Made our old dated porch look modern. We love it. Robert the handyman was great.

Ace Hardware

I called Ace for the locksmith got a gentleman name Kyle super cool guy very easy to talk to and loves his job he drove out to me and got straight to work was out in about 10ish minutes would recommend with any locksmith problems

Trying to find parts for Moen faucet, they wanted to give me Pfister parts. Didn't want to let me look for myself,  The guys expertise was "it looks close enough". Very strange place to shop

Always have what I need every time I go in there and always have what I don't need as well lol. My favorite item to purchase from Ace is strawberry parfait candle!!

The New Castle Ace hardware is a good place to shop. They have prices that are very competitive. All of their staff is very friendly and willing to help with finding what you need.

School of Rock

My 4yo enjoyed the Little Wing class. The front desk was always warm and friendly. The Little Wing's teacher, Doxey was always enthusiastic, encouraging, engaging and playful. He brought the perfect energy and sweetness to a room full of kids. The staff were always accommodating and flexible. Highly recommend!

I have 2 sons that take drum lessons here.  The teachers and staff are amazing. The boys have learned so much.  And watching them perform is awesome!

My kids have been going here for 2 years and it's some of the best money we have ever spent.  They have gained skills, friends and confidence.

Love taking my kid here. Very knowledgeable staff!

Good service..very nice people..Got propane and at least they had someone that was certified for us ..

This is a very friendly place to shop.  Everyone is so helpful.  I always find what I need. Actually this is my first stop when looking for something.

The only place in the city that had what I needed and the employees went above and beyond. Top-notch Ace!

The employees were friendly and personable. They helped me locate what I needed quickly. They even got to talking to me about what I did for a living and held a nice conversation. One thing I really appreciated was that the employees didn't talk down to me, which sometimes happens in hardware stores because I'm a woman. The hours are great and the store is clean, well-lit, and well stocked.

Staff is helpful and knowledgeable but like everything else everywhere else the prices are going up. But had everything I was looking for.

Worst service ever!!! DO NOT I REPEAT DO NOT GET KEYS MADE HERE!! Employees are not trained for an equipment and doesn't have communication skills to do the service!!! They give you the run around! We've bought the fob key and was told it takes a few days to come in which cost $264 and that was it. Then when it came in they told us they needed the vehicle to program it which they didn't tell us when we bought the fob. So I got it towed there.  So we get there ready for them to program the key to the vehicle they told us they didn't know how to program the key. So I wasted money to get it towed and my time! If you need your key made call Anvil Locksmith cause he got it done right and it was less in the price and time for him to program the key. THANK YOU ANVIL LOCKSMITH FOR MY KEY!! HR please train your employees with the new equipment b4 servicing here in Elizabethtown KY

I will tell you right now, the employees are so friendly and helpful. They let you look around for a bit before offering you help. They don't pressure you like a lot of store's.  I hate walking into a store and immediately they start on you. Not Ace. These people are professional.

Typical high prices, usually have what I need. The biggest problem is experience, my wife and I make 6 figures and just want to find what we need, pay and leave. The employees watch you like a hawk like your a thief and constantly ask what you need instead of letting you figure it out. There is difference between being helpful and being like "best buy ask you over and over" while they literally watch you shop. I get in this area there are some seedy people, but this needs to be toned down. I will not be back due to the experience, not because of the prices. Really lacks the small town feel I have always known Ace for.

As soon as I walk in the door I'm made to feel welcomed and I am always immediately asked if I need help. The employees are all extremely nice and eager to give you a great experience. The selection is quite extensive for a smaller hardware store and now they even sell ammo.

The store was neat and clean and clearly products were easy to locate however  the customer  service needs improvement. Not completely  rude just more customer  friendly.

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