Ace Handyman Services Frederick

Showed up on time. Very professional and skilled at accomplishing the projects  I requested. I will definitely use Ace Handyman for future home projects.

We needed our front porch posts replaced.  We were informed up front about their pricing for both pre-inspection work and for the work itself.  Michael arrived on-time each day, and provided high-quality work both under our expected cost and anticipated amount of time to complete the work.  Every person we interacted with were polite and informative.

This is not our first time using Ace Handyman Services of Frederick, and we will certainly use them again when the occasion arises.

Scott did some excellent work for me yesterday. I was very impressed with his professionalism and appreciative of his clear communication of what he needed to do and accurate estimate of how long it would take. I highly recommend Ace or their contractor Handyman Matters for any of your home maintenance needs. Thanks so much, Scott!!

I needed 2 shutters reattached to my house and the rest (20) needed to be resecured.  Chris did a really great job.  He clearly knew what he was doing and I am really happy with his work.
I would definitely hire Chris again.  Mary in the front office was great too!

Scott was timely, professional, and he answer all of our questions in a professional matter. He also gave us some great estimates and around the house ideas.  We would refer Scott anyone without a hesitation. And finally, his work was to our satisfaction.
Thank You
Sylvia and Randall Yancey

Nevada Heating, Cooling, Plumbing, Fireplace

Quinn Reid was the service person that came today. He was very professional. He explained everything he was doing and the out come. He was very personal and detailed
In his work.
I would like to request him on my next service appointment.
Thank you

Kyle Pearson did a wonderful job servicing and repairing our furnace! He provided us pictures and information every step of the way, and was extremely kind and professional. He was able to complete a major service to the furnace in a timely manner and made sure we wouldn’t have any problems this winter. And bonus points for the pets he gave our dog! 😊

My grandson Jake came over when my heater went out and gave me a free estimate. The manager Nick Lemons was very helpful on guiding me to get financing.

The installers Vincent and Christian did a good job. I really liked how clean they tried to be. They worked most of the day and explained things like the thermostat and filter changing. Good job done by all!

Quinn is is an amazing technician and he is very professional in what he does. Quinn goes beyond my expectations when it comes to customer service. He never quits until the job has been properly done. I've been using Nevada Heating Company for about a year now when they first installed my new AC Unit. Samantha and Megan back in their main office always handle my phone calls and service requests with attention and care. I am extremely pleased with their promptness and professionalism that I would not hesitate to highly recommend Nevada Heating Company to my family and friends. Thank you guys keep up the good work!

Ed and his assistant were fantastic with our new fire place install. Nikki in the showroom was fantastic with selection to ordering of the fireplace and the extras my wife wanted. Scheduling was easy and Anthony was very responsive with the Install’s timeline. Everyone we had contact with was very respectful and friendly

West Coast Rock School

Ace Hardware

22Aug.2023 Nice, fully stocked store and helpful workers. I’ll give 4 stars due to the kid who had on the green athletic shirt, had no proper manners. First visit was nice experience anyway.

We love shopping at this place when we need to. The young men that work there are very kind respectful considerate makes your shopping experience pleasant Thanks

Good prices and very helpful people who walk you to what you need , not just tell you where it is

Love this hardware store. The staff are so helpful and courtesy.  Great store.

Like stepping back in time! Awesome store,awesome,friendly and helpful staff. Ya gotta go!

Silver State Heating and Air

What a Godsend.  After another repair company didn't want to bother with repairs on old furnace, we called SS and Dennis came and got us going, which was a challenge.  He  not only went the extra mile(s) to get a part and clean the furnace, he seemed genuinely concerned for our welfare (being old folks!)   Great guy, good company, fair price.  Can't say enough positives!

My sister and I had a exceptional experience when we called Silver State for a heating repair. This was after calling our maintenance agreement with another company who informed us they could not come out for maybe two weeks to repair our furnace, WTH. Silver State came out the next day, fixed furnace and came back the following day to continue to fix the furnace until it worked properly. I am setting up furnace maintenance agreement with them... exceptional wonderful guys! so grateful.

no person contacted us after our property management saud they would be right out. terrible customer service..

Silver State Heating & Air has exceeded all our expectations.  After a HORRIFIC year long experience with another contractor, they saved us.  They came in and fixed the repairs needed.  Dave did the repairs and did a phenomenal job!  Great attention to detail.  They're a local family owned company who cares about this community.  Bill, the owner, is awesome & cares about people.  He is honest & will be fair.  I can't say enough about how happy we are now, after a bad experience.  We will only use them in the future, if needed.  Thank you Silver State!

Ashley was my technician, he did an amazing job on my furnace. My family and I are very greatful we called Silver State. Amazing business price was good and very helpful and knowledgeable. Excellent service overall thank you so much.

Paul Davis Restoration

After having a roof leak, my kitchen roof was damaged. My insurance company referred me to  Paul Davis for restoration. From begining to end of their services, I felt assured that we were in good hands. The staff is very professional and responsive, starting with Ms Jasmine, Josiah, Frank and Noe. The entire staff provided excellent communication and quality work, always being very careful in my home.  I am very happy with their work and services and would ABSOLUTELY recommend them to anyone in need of their restoration services.

We had a really great experience with everyone at Paul Davis. Kirk in the front office was helpful and responsive to getting our initial demolition taken care of. Jasmine did an excellent job helping us work within our budget. Josiah was a responsive project manager and was always friendly and patient. Claudia and Isela in the back office were friendly and great to work with. Leo, Eddie, and Mario all did an incredible job. Leo is really the best tiler we've ever had and his detailed work on the tile in our laundry room and the wallpaper was greatly appreciated.

Excellent service across the board from beginning to end! Top shelf quality company. I can't thank everyone there enough but in particular a notable shout-out goes to Claudia, Jasmine, Josiah, Kirk, Peggy and Isela for their exemplary, professional and dedicated service during the entire reconstruction process. It goes without saying that I highly recommend Paul Davis Restoration to serve one's needs.

This is an amazing company!! We were in a really bad situation with our flood and Paul Davis came in and took a care of business. Hands down, this is the best company that does it all! Every team member was professionally, communicated the progress, very respectful, completed everything in a timely manner! This should be your first and only call when you need help!

Our senior community experienced a burst fire sprinkler water pipe in the ceiling between two floors which rained down water into a main hallway and which flooded into 8 Senior apartments in late July. The scope of the necessary remediation and restoration was a bigger job than we had ever experienced. Paul Davis was the first call we made in the midst of the chaos of shutting off the water supply, ensuring the safety of residents and staff and contacting the local fire department. Having experienced their swift, efficient and thorough service during a small single room flood from a kitchen sink left on, we knew that we could count on the Paul Davis Team. They came in and partnered with our onsite staff, fire dept personnel and the home office team from our ownership group. The project management was inclusive and collaborative and all parties worked exceptionally well during the next 4 weeks. We are forever customers and I would not hesitate to recommend the team at Paul Davis to anyone in need.

School of Rock

Update:  Doug, the owner, did reply same day and agree to refund the $800 owed plus $100 for inconvenience, which is much appreciated.  I do still feel that the stress caused due to poor organization/business outweighs everything else about SoR WF.

Aside from the poor communication and management that caused me to cancel my son’s lessons in July 2023, Doug (owner) continued to charge me $200/month through the rest of 2023 ($800 total thus far).  He confirmed our cancellation in writing on 7/24/2023 but continued to charge me.  I’ve never experienced such poor business practices. Save yourself some stress and go elsewhere.

I want to start off by saying that the instructors get 5 stars! I started taking my daughter here at the beginning of the year for guitar lessons, and Sean was her instructor, and he was nothing short of fantastic.  She really enjoyed her lessons with him.  He made her comfortable and he kept her interested in her instrument. He was very down to earth and a lot of fun.  Sean communicated well with me also. There was a time or two he wasn't available, so sub instructors did her lessons, and she still enjoyed it.

I'm leaving a one star review because the owner is a terrible communicator. There were multiple times that payments were messed up, and he'd take weeks to respond to me about it (I have the documentation to prove it). I was overcharged multiple times. He ultimately would correct the errors, but his lack of urgency in responding, and the repeat billing errors became really aggravating. It felt disrespectful. When someone is paying a decent amount of money for a service, you expect mistakes to be addressed quickly. It was like receiving my business didn't really matter. It was a huge turn off.  I caution anyone looking here for lessons because you're going to run into trouble, and you'll have to patiently sit, sometimes for weeks, waiting for a response.  Nobody wants their money messed with, but when something happens, you want a quick resolution. That's how you build trust with your customers, you communicate.

It's really a shame because the instructors MAKE that place.  It's fun, and the kids stay interested.  I feel like the owner is digging a hole for himself, and he really could do a MUCH better job than what he's doing right now. I pulled my daughter out because of the owner...not the instructors.

The owners and teachers have cultivated an environment that pushes the kids to reach higher musical goals while being a safe place for them to hangout. Kim and Doug put on amazing shows at great local venues around Wake Forest.

ABSOLUTELY LOVE THIS PLACE! The owners are dedicated to make sure each and every child has an opportunity to excel & grow in so many ways. The friendships the kids make, the guidance, the support they receive from the staff is irreplaceable!

Recommend!drum instructor Jesse is the best!

Paul Davis Restoration and Remodeling of Suburban Virginia

As a Regional Manager for a Class A property in Northern Virginia, I recently faced a daunting challenge: a substantial flood that impacted 60 of our apartments. In this crisis, we experienced truly outstanding service that deserves a glowing 5-star review.

From the moment the team arrived, they exhibited a level of professionalism and expertise that instantly reassured us. Their quick response was just the beginning. They immediately devised a comprehensive plan for remediation, showcasing their depth of knowledge and efficiency.

What stood out the most was their exceptional people skills. They were not just friendly but also displayed genuine care and understanding towards our residents, who were understandably distressed. Their ability to communicate effectively and empathize with the residents during such a difficult time was remarkable.

The team's daily reporting and updates were nothing short of stellar. They maintained excellent coordination throughout the process, ensuring that we were always informed and prepared for the next steps. This level of communication was crucial in managing the situation effectively and kept everyone at ease.

Moreover, their meticulous attention to detail in maintaining a clean and functional living environment was impressive. They took every precaution to ensure that areas like drywall dust and construction zones were properly isolated. This care in maintaining cleanliness and functionality made a significant difference for our residents, who could continue their daily lives with minimal disruption.

In conclusion, the team's expertise, efficiency, friendliness, and exceptional care for our residents turned a potential disaster into a manageable situation. They went above and beyond in every aspect, and for that, they earn a resounding 5 stars from us. Any property would be fortunate to have such a dedicated and proficient team on their side in times of crisis.

Overpriced Company that used Sub-Contractors of Sub-Contractors, who tried to fraudulently charge me for non-existent work.

This is my experience with Paul Davis.

The cost estimation process was very professional, they a gay came to my home and took very clear pictures of the damage which was very fortunate for the insurance company. (This alone would have earned them 2/5 stars, but they/ their sub-contractor tried to cheat me)

Everything afterword's... 👎👎👎

When the project manager first came to the house I told him that I was expecting guests in a little over a week and that the work needed to be done by then. He said "Yeah, we should be able to do that"

Work starts on a Thursday, I have a ceiling painted and the painter leaves a nasty bubble in the ceiling. When I point it out he says:

"Oh itll dry out" (It didn't),
"Ill be be back tomorrow" (He didn't), matter of fact NOBODY SHOWED UP. I made it clear we were on a tight schedule and absolutely no work is done Friday, day wasted.

The Project Manager became very difficult to reach, turns out he disappeared because suddenly I have a new project manager half way through the project 😫.

Ill summarize up the final week:

- It was not explained to me the Luxury Vinyl Tile does not come with cushioning underneath, no they glued tile directly on uneven basement foundation, leaving an uneven floor. (I payed additional out of pocket of this!!!)

- They didnt tell me that it didnt come with a transition piece so one was picked for me!

- I had tile placed unevenly, which affected transition pieces, again it wasnt until the tile was already purchased that im made aware there is no transition piece and one is provided. (Damaged), now I have a damaged transition piece in my newly renovated kitchen

- The toilet was replaced but wasnt removed and left in my living room

- The shoe molding around my kitchen island was horrendous! HORRENDOUS! and had to be redone.

- They put back original shoe molding damadged

- My fridge and oven was not assembled and put back together - both were in my living room when guests arrived!!!😫😫

- Spots were calking was missed

- At the end the sent two barely old enough to drink kids to fix mistakes from previous workers and they left wood chipped pieces all over my front driveway that I had to clean up

THE KICKER - I was ready to just call this a learning experience and walk away. But then, the sub-contractor reached out to me directly saying I still owed $1,600? My insurance company inquires into the extra amount and there is no response for about 4 work days. This tells me they have no reason. (Because who doesnt want to get paid in this economy)

Turns out they blatantly and fraudulently asked me for $1600 for some work THAT WAS NEVER REQUESTED OR EVEN DONE. Either Paul Davis or the Sub-Contractor figured they could squeeze more money out of my insurance because APPARENTLY THIS IS COMMON PRACTICE FOR VIRGINIA CONTRACTORS!

DISGUSTING

I cannot recommend Paul Davis' services and cannot remain quit after such unethical behavior from a company that promises PROFESSIONALISM, something i did not experience outside the project managers themselves.

TLDR: DO NOT HIRE PAUL DAVIS unless you are ready to pay extra from sub-par performance and are willing to sit, hover, and watch the contractors with before and after pictures. My experience was frustrating, stressful, terrible and they tried to cheat me. 👎👎👎

Paul Davis did an amazing job on some repairs due to limb damage.  Tommy was great at coordinating the work and was extremely fast in getting the crews out to handle the repairs.  He was a great communicator and made sure we knew exactly what was going to happen and when.  I hope to not need restoration services again, but if I do, I'll be sure to call Paul Davis back to handle them!

I was very impressed with the mitigation services provided by Paul Davis. The communication was incredible; whenever I had a question or concern, someone from the team responded right away.  They were through and careful with their assessments and handling of my things.

Look no more, their mitigation services are top notch and the most professional and courteous we’ve ever seen. Special recognition to Kenny and Sean for an outstanding job controlling our situation and to Tommy for managing the circus that is all things related to water damage repairs. We’re not done yet but we’re delighted to have found Paul Davis to help manage our residential crisis.

Paul Davis

My son attended a week long camp at School of Rock -Ashburn this summer. I loved that he had the opportunity to try out various instruments over the course of the week
- and then display his newfound talents in the week’s ending performance.
I would definitely send him again!

Stella is an amazing vocal teacher. Within the first month of me being taught by her, I can already notice improvements in my voice. She works with my learning speed and never feel like the lessons were too fast or too slow. I feel like she personalizes her lessons depending on the style of my voice, which helps me learn what my voice is like and what songs go best with my voice. However, she's not afraid to get me out of my comfort zone which I HIGHLY appreciate. I am a vocal amateur so I don't know even *how* to get out of my comfort zone or what even my comfort zone was. But Stella guides me through it and, even though I'm no singing prodigy, now I am more confident than ever with my voice.

My daughter has been going there for summer camps and private lessons for a couple of years and she absolutely loves it.  They do their camp performances at a local brewery.  How cool is that?  It's amazing how much they can teach these kids in just four days.  Highly recommend for anybody looking for a great summer camp or looking to get into music.  We've tried different places before School of Rock and we will not be going anywhere else now.  Couldn't be happier.

Both my kids go to Ashburn School of Rock. My daughter is a vocalist and has been involved in the show program and the younger house bands for four years. We love it. She has progressed so far with the help of the wonderful staff at School of Rock. My son started playing drums there about a year ago in the Rock 101 class for younger kids. He absolutely loves his teacher Bill - going to his lesson is his favorite activity of the week ! He just debuted on stage in one song last weekend and is excited to be joining the show program next season!  Couldn’t be happier to give this school a five star review!

My kids have been taking lessons and playing in bands as part of the performance program at School of Rock Ashburn for 6 years. They love it!!  My kids that want to learn musical theory to advance their playing have found supportive teachers, and my kids that play be ear are equally supported.  They have loved the different performance options and venues and have played in some pretty cool places.  Playing in a band at School of Rock has also helped their public speaking skills, gain stage presence, and renew their commitment to academics.  My kids will say being with School of Rock is one of the best decisions they've made!

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