Desert Vista Ace

Awesome Ace! The employees are very helpful. As soon as I walked in,  I was greeted and asked if I needed help finding anything? I said yes, started listing, and they led me around the store getting the items for me. I also had keys made and they worked fine. Nice selection. My shopping trip there was super quick and easy! Thanks Ace!!

Helpful staff, who are not just looking over your shoulder, like your a perp. Treat the customers with respect and courtesy. This Ace Hardware didn't Even make me leave my bag at the door like all the other Tucson Arizona Ace Hardware stores. Got me in our and on my way in under 45 minutes .

Every time we come here, we are greeted immediately, listened to, and assisted with high acuity. They are keen, kind, and always thoroughly help us. We love this store and it’s amazing employees!

Can’t say enough good things about my experience here today. Went in looking for several items to complete some house projects I’ve been ignoring. A very pleasant gentleman named Brad helped me get everything I needed. By far one of the most customer service focused people I’ve done business with. Will definitely return!! 10/10

Great help to find exactly what I was looking for.  Needed to clean the laminate shower stall in my rental without damaging it with typical bathroom cleaning chemicals and needed to clean the pan with typical bathroom cleaning chemicals.  So I needed 2 cleaning agents.  The customer service was exceptional and i didn't ruin the brand new shower the landlord put in for me.  Win Win all around.

Ace Handyman Services Acworth

Ace Handyman Services were wonderful to work with - my technician Ryan communicated in advance, showed up on time - did a thorough inspection of the issues, he cleaned the gutters, replaced sink faucet and other jobs around the house - he was professional, courteous, knowledgeable and easy to work with.
I felt very comfortable with him in my home, and he did a great job - I will definitely be using Ace Handyman services again and would recommend Ryan too. !! Thanks Ace.

I've been lucky enough to have had 2 experiences with Ace Handyman craftsmen, and they are superior. Ben and John were professional. They offered ideas, possible challenges, and things to watch for.
Hannah the office manager is fabulous!

Hire these guys for your next home improvement job!

Personally, I love to do home improvement projects, but I don’t have time (or physical ability) to learn new skills right now and I really need to make sure I’m preparing my home properly for my upcoming surgery! I had the pleasure of speaking with Hannah, the scheduling assistant at Ace Handyman Services of Acworth, and she was so helpful in explaining how the process works and what my expectations should be!

I would highly recommend considering using Ace Handyman Services if you have a few odds and ends that have been on the “to do” list and now the time has come to “get it done” but you don’t have enough hours in the day. Do yourself a favor…make a list, call Hannah, book your handyman! Make it happen!

I highly recommend Ace Handyman! They did an outstanding job! The appointment was set and Ben showed up on time. He was friendly, courteous and his work was terrific! Such a pleasure to work with and I will definitely use them again!

This team is incredibly good at what they do.  The office manager was able to get me scheduled quickly and was kind when I called back with questions.  My handyman came out and we did a quickly run through of the couple tasks I needed completed and an order of importance if we ran out of time.  He was able to diagnose and fix our dripping shower and answer other questions I had about jobs.  I will not hesitate to have them back to my home.  Thank you Alicia and team!

Walmart Supercenter

This Walmart was clean and professional. They had the product I needed at a good price. The product also worked perfectly for my HD TV

Placed a small online order the day before I went to Walmart, so I could do quick curbside pick up. I was notified a day ahead of time that my order was ready.

I checked in on the Walmart app when I was heading to Walmart. When I got to Walmart about 10-15min later I checked in a second time on the Walmart app. Marked what space I was in and the color of my car. The app confirmed my information and said my order would be out shortly. After 30 minutes went by and no order, I called the phone # on the parking spot sign. Asked curbside pickup what's taking so long. They told me they were busy, and a little backed up, but "they are getting your order right now".

As I waited another 20 minutes, I saw 2-3 other customers park near me, check in with Walmart, get their orders, and drive off. So I called the # again and voiced my displeasure with the long wait time, and told them " people who got here after me, got their orders in 10 minutes!" They gave me more excuses, apologized that they were low on people, and said "they're getting your order right now".

After another 20 minutes came and went with no order (70 minutes total), I locked my car, went into Walmart, grabbed my 3-4 necessities and paid for them in under 10 minutes. On the way out, I voiced my displeasure to the store Mgr on duty, standing near Customer Service. She apologized and said she would talk with Curbside Pickup. As we spoke, I noticed nearly a dozen employees standing in the Customer Service area doing NOTHING! (No wonder they don't have enough people to fill orders at Curbside Pickup.)

By the time I got back to my vehicle, now 80-90 minutes total wait time, my small order finally arrived. I politely voiced my anger /frustration over "the worst service I've ever had" to the delivery person, showed him I already had my order in my hands, and told him he can take everything back and cancel my order.

Usually I would give Walmart 4 or 5 star rating on any given day. I've shopped there for 20+ years. But after this ridiculous waste of my time and lack of customer service, I may just start going elsewhere.

We ordered a cake online. Not only was it to the T of the picture. Everyone was asking where we got it. Top notch on the cakes! I wish I was paid for this review. But how good the cupcake cake looked was worth 10 times more. #orderhereatwalmart Thank you so much to the bakery! #yallrock

Wal-Mart continually shows their lack of pride, lack of customer service and lack of customer safety... which does trickle down to their employees, I might add. Leaky roofs (creating slippery floors), trash left in shopping carts and aisle after aisle, blocked with boxes. Most notable, after Covid. The 24 hour Wal-Mart ceases to exist these days, in my neck of the woods, anyways. Employees boast 📢🔊 over their loud speakers that they'll be closing soon, typically 11:00PM. Further stating, "for the benefit of shoppers, so shelves can be re-stocked and the store cleaned". 🤔 However,  this is something I've witnessed for well over a year and have taken pictures of, randomly... morning, afternoon and evening. Day after day.

My review is to, hopefully, speak up for us. Not just as consumers, but also as people who won't let these big box companies pocket all of their profits. They need to put their earnings, our dollars, back in to their stores and their employees. Then, we might see some positive change.

I wanted a socket set that was located at aisle I6. However, for some reason, Walmart decided to lock the sets inside a showcase locker with no push button to call for assistance. So, you need to navigate through the aisles and look for help. After walking a couple of times, I saw an associate, I believe his name was Miles, and asked him for assistance. He mentioned he would call someone. I waited for around 15 minutes, but no one came. I noticed that Miles was just wandering around and not looking for someone to help me. I approached him and mentioned that I was still waiting for assistance. He replied, ‘Yes, I’ll be right back,’ and walked away again. I waited another 10 minutes, but no one came to help. I would suggest adding push buttons on these lockers and reminding associates to be attentive to customers instead of playing on their phones.

Store was very busy, but everything was good. I didn't see anything that was sold out, so it looks like everybody had a chance to get what they offer. They offer a lot, I go here at least two times a month. I've never been dissatisfied. Employees were very helpful when I asked questions. I will be shopping at this Walmart for a long time, unless things change.

I took my 5 year old daughter to Walmart yesterday. She was SO excited that Halloween costumes were already out for sale. She, of course, thought that that meant Actual Halloween was in a day or two lol! Anyway, we both loved all the different costumes. Shoes to go with, and all the Halloween themed fake nails, and other Halloween makeup. She literally wanted all the Disney princess costumes with all the matching accessories, all the shoes, and makeup. Lol We absolutely love Walmart, we can easily spend an hour, just looking at cool stuff. However, we tend to actually spend between 1 1/2 hours and 3 hours at Walmart everytime we go!

The worst part of them locking things up is that there is no one to come help. I get it. You want to protect your stuff, but I shouldn't be waiting 20 min for some soap. Get it together guys.

Its a WalMart so the prices are decent, the people are plentiful and they have these weird moments called hours and sometimes these numerical moments (remember, they are called hours) correlate with massive influxes of human body count.  CONSPIRACY THEORY: I believe that at times it isn't just mere correlation, but causation as well.  Get in and out as quick possible or feel the Wrath.  Occasionally you do see a Top 8 Booty and it calls for a audible to Walk Slow N' Steady and pretend your car is on the same side of the parking lot (Coincidence!!!) as hers so you can watch her get all the way in the car and drive away.  Reality is, you took the Train but so does She.  Just not the City one.

It's a Walmart with a bit rougher edges. You will find that a lot of products are locked behind glass and you will need a staff member to hand them over to you. Staff is nice, but very highly worked. I was hoping to get a shirt but the conveyor belt at the cash register was so dirty that I didn't want to put it on it -- which, apparently, was not cool. Oh well... 🤷‍♂️

Wonderful Food! I stopped for lunch on the way home from an interview. The place is clean and tidy, and staff is polite. 5 stars for great service and 5 more for the food. I ordered the mild spice, and it was perfect. Bursting with flavor!
Just like my friend’s Mum used to make!
A very good menu, vegetarian and vegan options.
Dine in or carry out. Vegetable Samosa with Chana is a must-try appetizer!
The Chicken Tika Masala is amazing.
I highly recommend.

After today’s experience I will be making the drive over to the really nice Walmart in Mesa.

There’s never anywhere to park here unless you want to park a mile away, no matter the time of day. Most of the employees are rude. Half of the makeup section is closed off with its own register and you HAVE to pay there, even if the item is only worth $2. Half the time that section is closed with no employee in sight????? There’s always substitutions in my pickup order (meaning the app isn’t accurate with the store’s stock). Today I waited over 30 minutes for my pickup order. Thats fine, but every single pick up spot was full and there were only THREE employees putting orders in cars. One was more constantly going in and out (still very slowly I might add) and the other two only came in and out occasionally. Where are all the employees???? Again, today I had substitutions that I didn’t approve of, so I went in to look for what I needed. I was able to find the exact item I ordered to begin with. They just don’t look hard enough. I messed up when saying I didn’t want the substitutions. The app says to just let the employee know when picking up if there’s anything you don’t want anymore. The employee told me that’s not a thing and I would have to come back another day to return what I don’t want. Again, that’s fine. Just too many inconsistencies.

It was the largest in Arizona. I did see a similar sized walmart in Texas though. Even on the rural side like waco, walmart is huge over there. I don't know why most of the walmarts in arizona are small. This one is good and has collections though.

I have been to several pharmacies and Emily has by far made this my experience the best pharmacy ever. She went out of her way to provide me with the care I needed as well and being very informal and professional. 10/10. She’s was amazing. Thank you for your help and for caring so much. It really does mean a great deal.

This walmart is always clean, well stocked, and more often than not, the emplyees actually know wher ethings are in the store, despite my suspiscion that they just updated and rearranged the store. lol. I could be wrong tho. Sometimes Im just crazy. I never have issues finding what I need, be it in store, or online pick up. I find the most amazing clearance deals online as well. Not that that says anything about the store itself. But it is nice. I actually skip the walmart in my neighborhood to come to this one.

Came to this Walmart to buy some food and essentials while we were Tucson before beginning our road trip. The store kids very well stocked and well maintained. The staff is very helpful.

Update from 10-21-23
Here we go again! This time,  when I checked out with a cashier (glad to see one available),  both digital screens for customer viewing as items were rang up,  were either slow or not working. I even made the comment that it was pretty bad when the human was faster than the computer! I will say that the cashier was very friendly and understanding about the ordeal. They also have a nice selection of Halloween candy and other items.
Updated from 8/11/23:
This visit was for a couple of returns, which took a while because they only had 1 employee working in that section. Another employee arrived to help, and the first employee finished with the return she had and left for lunch, leaving those in line with the same scenario as before of a long wait in line for service. This Walmart seriously needs to make a few changes to better serve the community. I unfortunately had to drop another star for this. When I see improvements,  I will upgrade my reviews and add stars as I see they are earned.
Updated from 7-26-23:
Disappointment from today's visit:
I'm still amazed that all the open checkout lines are self check here! Another customer and I each had to request that we be checked out by an actual cashier! As much as Walmart makes and they want customers to check themselves out! I feel I should do my part to help cashiers keep their jobs and not add to the homeless rate, which just seems to be steadily increasing. I'm seriously disappointed in Walmart for this lack of care for the labor force and am subtracting a star for this.
Positive reflection from today's visit:
I must add that the clearance items I found today were worth the trip.

Updated from 3-13-2023
I'm adding a star back on... the store is cleaner,  the cashiers are always so sweet to me,  and Victoria, who runs the ladies' dressing room, is a pleasure to talk to.  The other employees all seem to be very helpful and in good moods. The only downside to going in or coming out of this Walmart is the number of homeless people that are around, and someone always hits me up for some change, which I rarely have.

Olriginal post:
I guess it's just since the pandemic that it's a little harder for stores to keep full stock of some items so it's probably not Walmart's fault that part of the few of the items that I wanted were out of stock. It was fairly easy to check out, and the employees were very helpful.

Update 12-16-22
I took off a star (originally a 4-star review) because the ladies' restroom really needed attention, and the store seems to have gone down a bit since it's opening.

I was at this particular Super Center to purchase last minute gifts. I found everything I wanted to. However, I couldn't find just one of the things that I was looking for on my list. I knew it was there somewhere, but I had to go through several sections just to find an employee that could guide me to where I needed to be. If it weren't for that little bit of irritation, I would give the store a five star rating.

Today I went with one of my plushies and was scared they were gonna think I stole the silly but the associates did not! There was also a lovely lady named Deborah ( not sure if I'm spelling that correctly) that was positively polite! Wonderful experience!!!

Very Busy this time of year and with all the dirtbags and cranksters lurking around, honest shoppers are treated like thieves and have to show a receipt when leaving. Get rid of self checkout! Last week I saw a guy walk out of the store with 2 arm loads of stuff. Right past 2 Pima County Sheriff's deputies watching the rear self check out lanes. Actually they were leaning against a display and talking to eachother instead of watching... The door man asked for a reciept and the guy just kept walking. I understand the added scrutiny with massive rise in theft. But I am not a thief and don't like being treated like one.

Batteries Plus

Have gone here for years. I went in to have a watch battery replaced. $23 to replace with lifetime warrenty or$5 for the battery. I did not know what battery I needed. In the past, they had better customer service and would look to see which one I needed.
Came home and ordered on Amazon for $5.10 total cost. Will be here tomorrow and I will replace it.
Prior to the fire they had I had paid for lifetime warrenty so opted not to go that route again. That info was lost in fire, but I wanted to give them business again. Customer service is not same as before.

Had repair order from phone Co, to get it fixed here.  They do a inspection of the whole phone and it's features. Speakers,  cameras,  all of it. I told the helpful lady up front the stylus wasn't writing.  She said ok. I was called by a male that my phone was ready. When I picked it up I noticed the stylus wouldn't come out. She called the male associate out and said the stylus won't come out.  At this time a lady came from the back and said I'll get it out.  She and the male associate go to the back and he starts hitting the phone against the edge of the table trying to get it out.  She comes out and says I got out of with tape.  The stylus was broken in the back part that goes in the phone. I told her it didn't come in like that, she said yes it did.  She goes that stylus doesn't even work with that phone. (It is from my wife's 20 that broke, so yes it worked till i broke the tip. )   I said yes it did and she said it was like that.  She didn't bother to ask the associate who checked me in,  who was standing 5 feet away.  If she isn't the owner,  someone please check the cameras. Assurant the insurance company will hear about it also.

Sham. Sold us a bad battery, dead within 6 months. Refused to replace it. Asked me to sit and wait "a couple hours" to charge it. Laughable. Will never shop here again.
Update: Manager Sheila did a great job of remedying the situation. Appreciate her following up to fix things.

Maria customer service was great. Michael was very helpful with his expertise. I appreciate his help. Recommend this store for your battery needs.

I needed a new battery for my 2 year-old SUV.  I called the local car dealer where I bought the vehicle and the earliest service appointment was in 6 or 7 days.  Plus, the battery I needed was currently not in stock.  The service manager suggested I check with Costco and BatteriesPlus.  Costco also did not have the battery, but my favorite BatteriesPlus store did!   Michael took my call and he put my name on the battery.  When I came to buy the battery, around 90 minutes after my phone call, Sheila helped me through the purchase process and then showed me, in detail, how to install the new battery.  I have gone to this BatteriesPlus store for many years and have asked for help with some pretty bizarre battery needs.  This team has never let me down!   Thank you!

Rios Ace Hardware

This establishment is awesome. The staff is friendly and very knowledgeable. If you have a question they can answer it. If they can't they'll find somebody who can! They have a lot of goods. This is an absolute go to if you have a home project or something goes wrong in your house. The knowledgeable staff can help you out! You can do it yourself. The prices are what you would think. It is a hardware store so it's hard to say what price it should be in this day and age but they seem fair and reasonable.

Workers were nice and very helpful! You can tell they are aware of their surroundings and welcome everyone in. I was there just to buy some tape and a drain. Found everything I needed and everyone I talked to was polite

This Ace store has been here for sometime! Staff is always friendly and helpful!

They know what I'm looking for They always help me I like the store I'll be back.

Would be a little bit better if they didn't think everyone was a thief and follow you around the store.     Relax a little bit people

Great experience at this establishment they fixed my iPhone screen the same day I left it. 10/10 would recommend this spot to repair phone screens.

I unfortunately cannot give 0 stars. Instead of fixing my iPad, the tech broke it. Every time he opened it, he left smudges on the back of the screen (why was he not wearing gloves????), and the batter they put it didn’t work. It wouldn’t charge at all, so they replaced it, and the second battery will only charge on 1 specific cable and dies super fast. When the tech tried to figure out why the 2nd battery sucked, he broke my home button and my rear camera. It took over 2 months for the whole situation to get resolved but in the end they would up just replacing my iPad because they broke it beyond repair. Oh, and at one point I called and sat on hold for 22 minutes only to be hung up on. If what you are looking for is an iPad batter replacement run away from this place as far and fast as you can.

Joey is always helpful and knows what he's doing, making it easy for me to get what I need as soon as possible!!!

This batteries plus is above average. They really helped us out in a time of need, just minutes before closing. Solid customer service and help all the way around. And even though I wasn't the in the best of moods because of our issue, (dead battery) they went out of their way to help me and my family. Daniel is the bomb, keep it up.

Bill at (3415 W Glendale Ave Suite 2 Phoenix AZ) is awesome he had the right batteries for my Genie Lift the next morning. I spent 2 months trying to get the batteries from the Scottsdale Batteries Plus. Go to 35 Av if you want the right batteries and a Manager that cares and returns calls. Thank you Bill

Worst service i have ever had ! My battery was not a year old dropped it off on Thursday 11/2/2023 said they would test it and call . No call so I called on Saturday 11/4/2023 and gal said we charged it and it's good . I said you need to let it sit and see if it drains because I have charged numerous times . She said we will let it sit over night. So I stopped by today 11/6/2023 gentleman said yep it's dead you need a new one ! I said it's not a year old and he said let me see what the the warranty is ? he hit a couple keys on the key board and said sorry only 6 month warranty , you want another one ? I said no thank you ....The stock one that came with made it 3 years ! Our family has spent over a $1000 on batteries here and that was the last dollar from me.

Isaiah was absolutely fantastic what a great service provider ask for him when you next go in

Saved me time and money going to the VW dealership to code / program the new car battery for my VW. Fast easy and just overall a great value and experience.  Thank you! A+ JOB

This’s store offers a very broad selection of battery types with a friendly and knowledgeable staff.  Prices are also good.

The associate at the store was very courteous. They also accepted two RV batteries for disposal - no charge. Great experience.

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