Ace Hardware

First time in this location. Nice neighborhood Ace. I was impressed by the employees. Helpful and friendly to customers and when they interacted with each other it seemed like a family to me. Several customers were addressed by name. When a customer got a little upset by something the cashier handled it beautifully. It's a clean store and well organized. It's got your usual Ace stuff and a nice selection of local items too.

I love this location. They have everything I have ever needed when doing home improvements and such. The staff are real nice. I’ve even been hooked up when I found a deal posted that was past the expiration date. They honored the deal price! 10/10 recommend. Especially over big box stores like Lowe’s and Home Depot. If prior service or first responders, don’t forget to ask for discount.

This store has the kindest and most helpful employees I have encountered.
On several occasions I have needed help finding something, fixing something or choosing the best tool for a job, on each occasion I received help above and beyond. Employees are Knowledgeable and service oriented.
Thank you so much for all the help over the years.

Always impressed with my visits to this location. Staff are always helpful and know how to quickly take care of a long line! Also plenty of gardening amendments here.

I just love this store. They have a small garden center outside with plants, the employees are super friendly, and I can spend a couple of hours just looking at all the things there. Best store to grab your birdseed!!

Walmart Supercenter

The cashier and team lead in the tire center were amazing! I accidentally left my debit card at home, they were so understanding. They figured out how I could pay for my oil change using WalmartPay. Without their help i would have been waiting 1.5 hours for someone to come help me. They were such a huge help today!!

Well stocked and almost always has what I'm looking for. I have found that this Walmart is definitely superior compared to some. It is spacious, less crowded, well maintained, and easy to navigate. There are a few things that I get almost every trip that have ran out, but when this happensvits often restocked in less than a week. The bathrooms are one thing that could definitely use some tending too, but that's my only complaint so far. Enjoy these pictures of things you might not know Walmart carries 😊

Trying to get baby formula behind a lock, and there is no call button.

Asked 5 employees for help. Get told to 'ask someone else'...walk to customer service. I'll meet you there after I help another customer wait 5 minutes. No one shows up.

Update: Walked back to Customer Service they use the intercom this time. By the time I walk back. The person who responded to the intercom call was turning to walk away...

Here's the proof! They would not allow me to exchange a broken cast iron pot yesterday. I left the piece of junk at customer service.  I went back 24 hours later to see if they just restocked it. The damaged item is back on the shelf to sell to someone else. What a shady business practice. I told the manager this is mine and I would like to take it back. He told me I was correct and walked me to the front of the store.

Dede,  the customer rep over the return counter in this store has been horrible with her customer service experience.  This is the second time I am turned down by her. Last time, she threw away my return receipt and my bill instead of giving it to me. This time , she refused to accept the chocolate box unopened because I didn't have the receipt. It was within 90 day return policy and she refused to give me a walmart gift card. The chocolate box was unopened and just around 35 days of purchase.

Very sad to see walmart hiring such unprofessional people in the stores. I give a bad rating for Dede , which she said is her name a bad rating for her overall handling of things at this store over the return counter.

Karsten's Ace Hardware

I really enjoy this hardware store. The staff is very friendly and helpful and they always have the items I need. The prices are pretty fair as well. They bring in new plants and soil regularly so I can get all my gardening supplies. I also find nice holiday decor at this location.

This location lost the business of general supply for 10 restaurants today, typically I get great service;
The manager working in the key department got agitated as I was looking to understand the key policy more. Other locations take my ID down for "do not duplicate" keys. I totally understand policy and process, however the employee was steamrolling his resounding "no" when all I needed was an explanation and detail of what specifics of a document is required for my employees. I'm not going to waste my time arguing for an answer. I'll find a location that can communicate effectively .
I figured, why spend any money here. It may be convenient, but we choose where we spend our money, this employee should be coached to understand this.I put my supplies back and left.

One of the best Aces I've gone to, but it does depend on what you're looking for, because they're all privately owned so not all Aces have the same inventory so it's good to get the App. As far as hardware goes, they have pretty much any size specialty bolt you are looking for. They have a HUGE selection of spray paint for any application. You can get duplicate keys and fobs for your car, tools, garden, home improvement, you know the stuff you expect at a hardware store and great staff, super friendly and knowledgeable.

I am thrilled to share my outstanding experience at Ace Hardware, our beloved neighborhood hardware store that has been our family's go-to destination for years. The warm and welcoming staff, coupled with their eagerness to assist and provide helpful advice, has made our visits to Ace Hardware an absolute joy.

From the moment you step foot into Ace Hardware, you are greeted with genuine smiles and a neighborly warmth that makes you feel right at home. The staff members are not only friendly, but they also possess a wealth of knowledge and expertise. Their willingness to go the extra mile in helping you find what you need and offering valuable advice truly sets them apart.

The commitment to exceptional customer service at Ace Hardware is evident in the staff's genuine interest in understanding your project and needs. They take the time to listen attentively and offer practical suggestions, making your visit truly personalized and productive. Whether it's a simple DIY task or a complex project, the knowledgeable team is always eager to help and share their expertise.

What makes Ace Hardware stand out among larger chain stores is the familiarity and sense of community it fosters. As a local neighborhood establishment, there is a genuine warmth and personal connection with the staff that can't be replicated elsewhere. They take pride in providing a personalized experience by getting to know you and offering tailored solutions specific to your requirements.

The invaluable advice and guidance offered by the staff at Ace Hardware have been instrumental in successfully completing countless projects for our family. Their genuine care and thorough understanding of products have saved us time, money, and potential headaches. Their expertise has empowered us to take on new challenges with confidence, knowing that we have a reliable support system in our local hardware shop.

In conclusion, Ace Hardware is more than just a hardware store. It is a trusted partner that consistently goes above and beyond to provide exceptional service. The friendly and knowledgeable staff make every visit a pleasant and productive experience. I am grateful to the team at Ace Hardware for their genuine care, expertise, and community spirit, and I will continue to support and recommend them to friends and neighbors.

Thank you, Ace Hardware, for being a reliable, friendly, and invaluable resource in our community. Your outstanding service and commitment to exceptional customer experiences make you the first choice for all our hardware needs.

Warm Regards,

Danny

P always nice to have an Ace hardware nearby. And this One doesn't disappoint. The place is filled with helpful employees that are willing to take that extra minute and help you look.

Ace Handyman Services Scottsdale PV

I went with Ace Handymen because I came  to the conclusion that I needed experienced craftsmen that were licensed and bonded for the difficult job of installing very heavy large steel doors. I had already received bids from Handymen that were not licensed and bonded and to my surprise they were not much lower than Ace. The piece of mind of having experienced craftsmen was well worth it. Especially, given that they were reliable, and their work came with a warranty.

Replaced and painted the rotted and split wood facia on each side (3) of the patio cover.  Ace recommended and used pre-primed treated lumber and matched the existing paint color so it blended well with the house.  The work was well done and the end result was wonderful.

Jerry did a great and quick job! I really like this company. He installed two security screen doors for me…

JB arrived on time and was very organized.  He listened to our long list of repairs and gave very helpful suggestions on options.  He was respectful of our home and our wishes.  We look forward to working with him for our future plans.

Quick response and excellent work!  Did a fantastic job!  Price is higher then expected, but he did a great job of quickly finishing the project in the time frame he quoted.  Would recommend for any home project.

Paul's Ace Hardware

I cannot say enough good things about this place!!! The employees are so kind and experienced you can go in and if you need help you they are so skilled in their trade it’s like small town service in the city.
I needed help with getting my roof rack bolts off and two of the sweetest employees took the time to help me get them out! They used their own tools and I was able to buy the tools I needed to get them back on.
I’m from a small town and you can expect this kind of service there but I did not expect to find that here in the city. It was so nice. I wouldn’t have been able to use my roof racks without their help because I didn’t know who could even do that.
Thank you so much!

I wish I could remember the name of the man who helped me, but I owe him a great deal! I went into the store to buy a screwdriver to replace the plates on my car. He saw I didn’t really know what I was doing and changed the plates himself. Great customer service helping the new kid on the block!

Joseph helped us 2x this weekend selecting the pieces and tools  to fix a pipe under the sink. The total price was even less than $10 on the first trip. Joseph’s help was customer service at its best! He spent the time to explain what we had to do to fix it as we are completely “unhandy”. Thank you for your excellent service!

I tried to call In a complaint about an employee and the employee that harassed me for parking in pickup spot 20 minutes before close, said he was not harassing me and he was very condescending by disregarding how I felt during my visit at ace hardware. I didn't see the pickup sign until I pulled in but the guy greeted me with hostility coming in the store. He refused to give me his name but he was a older gentlemen with glasses working 730 Saturday night 6/24. The employee shouldn't bring his personal problems to work.

Chase was extremely helpful because he was GENUINE and empathetic. Proceeded to go outside in 100° weather(excessive heat warning notification received) to help me mount a 30-day permit pass to my license plate while I'm working out my emissions. My original plan was to buy the tools to do it myself but he offered to save me $20 if I allowed to go to the workshop to grab a ratchet and bolt. He could of just let me purchase to get the sell for the store since he searched high and low to help me find the right tool. Talk about valuable emmployee. PLEASE GIVE THIS MAN A GIFT CARD OR SOMETHING. Thanks, Chase.

Signarama Chandler, AZ

Signarama blew my mind with how good they were from the beginning to end.  They were great with making my proof exactly the way I wanted it and were fast with the installation.  I'll be using them again in the future for sure!

This is now Day four of waiting for a simple quote. I called numerous times, and I have been lied to on numerous occasions! I need a simple print out of my logo? I do not understand why you guys can’t get it together!

I called in interested in ordering two banners for our new office. Kari came out to our Mesa location the same day and took measurements of our sign space. Within 24 hours I had examples in my inbox ready to go! We asked for one change and it was completed promptly! Everything from beginning to end was flawless, we couldn’t have asked for a better experience. Thanks Kari and the team at Signarama, we love our digital banners! - The Team at Axis Roofing

This place was truly amazing. I needed 2 banners made for an event and had 3 days to get them over to the event coordinator and Signarama had them done in 2 days. They also delivered my banners to the event coordinator for me with time to spare. If you are ever in a crunch and need banners or anything made up your best chance to get them done fast and on time don't use anyone else but Signarama. Absolute wonderful company to work with. And the prices are fair as well. Thank you all for the prompt service.

Our club has been working with the Signarama family for many years!  They developed a wonderful logo for our member/ guest event and ever since we have had exceptional service!  We truly appreciate that they will still work with us even though we only have a few additional signs each year, however, the numerous signs from the past are displayed every year at the tournament.  Thank you for your wonderful signs throughout the years!

At Home

It's a mix between Walmart/Target, Hobby Lobby, and Lowes. Although most of what they have is more expensive. You could probably wander around in there all day. I didn't see a single person working there until we were headed out the door, despite the fact that the place is huge and we were there almost an hour.

Went in for Christmas decor, waited about 10-15 mins at register to be cashed out. Cashier was very friendly to customers in front of me. Even told them about discounts and waited for customer to go outside to retrieve her cell while others waited, just to receive 10% off. When it was my turn, no greeting and didn't advise of discounts. Luckily i am a frequent shopper and already knew how things worked. Spent a lot of money. Oh well, id rather drive to GA to get good customer service. Lets see how long this wack location stays open in this already half abandoned mall.

Loved working with my coworkers but the fact that they let me go and then tacked on the reason for firing was stealing was a low blow. Now I can only assume this is why I can't collect unemployment. Way to treat one of your loyal employees.

Great store with a lot of nice things to offer. Very clean and well organized. We love the unique items they carry for the home. Their prices are very reasonable too.

Wow I must say I was inpressed with this store!  So much to choose from and the prices are not bad at all!  I'll definitely be back!

Target

From getting a suitable parking which was seamless by the way to embarking on my shopping I had a beautiful time. Most shops have very difficult parking provisions but driving into the target area is alway easy as well as the shopping experience. However it looks like the self checkout tills are fast taking over counters with cashiers. Traditional people like me want to be checked out by someone after spending my money.

This locations needs a complete overhaul on customer service, open registers and overall cleanliness. The restroom is beyond disgusting, aisles are never stocked, two registers open

The phone to customer service is literally disconnected, no other departments answer. I can't get a hold of anybody to even confirm if my daughter's formula is in stock. I've tried every extension and nobody answers except the pharmacy, which is a CVS, who put out an intercom page for customer service to please reconnect their phone (they didn't). It's very inconveniently located half an hour away on a traffic jam of a road.

They won't help you set up a registry at all and got rid of their in-store kiosk. They wanted me to download their store app, make a Target account, then make a baby registry account on the Target account on the app they expected me to download on my phone for them. Even visibly pregnant they will not give you a baby box or help with a baby registry.

I've never had problems with coupons or returns at Walmart like I have here. They've argued with me about every single coupon I've ever tried to use. For gift returns the Target policy is to give you a gift card for the lowest sales price the item was ever sold at. They have never offered a gift exchange here. I had unused Up&Up diapers gifted to me, very clearly Target brand, and they didn't want to issue an exchange for another size even because apparently they had changed their packaging between the time it was gifted and when I needed to exchange it a few months later. Once it was finally approved by a manager (whom you apparently cannot contact by phone), my daughter had a horrible bleeding rash and developed staph from their diapers.

They just make me angry any time I try to go here, and everything is overpriced anyway.

I am very unhappy with the service. I called the store to inform the employees the meat on the shelf being sold was not expired however upon opening the packages they had a foul odor. Especially the pork, I bought 4 packs and was told by the manager I would have to return it to the store for a credit. I informed him that was not an option considering the meat smelled horrible. It made me want to puke, the odor is unexplainable. I refuse to put it in my car especially in this scorching hot weather. But I offered to go up there and open a package on the shelf so that he could smell it. At that point he stated he would go to the back and get someone from the department to inspect the meat. This is not the first time but it surely is the last. I never received a follow up call. Do better Target! Ensure your product is safe before putting it on the sales floor for consumers.

It is a Super Target. It seems super clean, updated, and remodeled. I did not have any issues. I even bothered a few employees with questions I already knew the answers to and received a smile and help finding what I was looking for. I wish we had a Super Target in South Mississippi.

Ace Handyman Services Tucson

The installation of my new gate is FABULOUS!  Scott who did the work is not only professional but  true artist!  He was on time and anyone needing a handyman should definitely use ACE Handyman service. Will recommend to my friends

I've now had three half-days and a wide variety of fix-it jobs with Aaron, and I will *never* use anyone else for my handyman jobs! He is as perfect as they come: highly experienced, professional, on time, clean, attentive, efficient, so very friendly, listens to what I need and want, highly skilled, has an amazing collection of tools to make the jobs go smoothly, gives great advice and recommendations. He has done electrical, trim work, door knobs, wall repair, more. The drywall repair looks better than it did before holes were knocked in the wall to install new wiring and a fan---and Aaron even noticed a crack in the ceiling and fixed that at the same time---it's impossible to tell that any wall repair had been done. I had several new fixtures that required touch-up at the ceiling, and the blending/matching that Aaron did on the textured ceilings is incredible. Aaron also does what he calls "extra credit" like noticing that one of my kitchen cabinet doors was loose and fixing that when he had a bit of extra time. I thought I might try installing some ceiling trim myself with my little miter box and hand saw, and Aaron walked me through the process using my own tools and sharing his years of tips and experience---fantastic teacher! I am thrilled beyond belief with his work---and the scheduling is a dream---you get to a real person immediately (not wading through torturous automated systems). Thank you Aaron (and Susan, the scheduler/office manager) for being so wonderful!!

I used this contractor for a bathroom remodel based on friends' recommendation, replacing everything. The best experience I've ever had with a contractor in decades of home ownership in several states. Accurate estimates, excellent communications, on time, well-organized and neat. Cleaned up job site daily. Showed up daily until the job was done. The time schedule was accurate - no delays. Very professional and easy to work with. Willing to discuss job options and had knowledgeable advice about those options. Shower tiling was outstanding. Framing, plumbing, painting, and cabinet install were 10 out of 10. Absolutely recommended.

We recently had workers out to replace fascia boards along the roofline and some other rotted-out wood around the house. Ed and Scott were fantastic. Super professional and friendly guys. They did great work and left the place looking just like new when they left. No messes, no issues. I would highly recommend!

Aaron arrived on time, and we went outside and I showed him the home-exterior and roof maintenance tasks that needed attention. His general demeanor and responses to my questions immediately instilled confidence for me in him, that he was a professional, knew the business, and would do an excellent job. In addition to what I knew needed tending to, Aaron spotted a couple other issues that badly needed attention, took photos of them to show me, and proceeded to fix them too. I love that he took the initiative to handle it like that. Aaron is a Pro and I really value and appreciate that, and won't hesitate to call again when other home maintenance or repair issues come up. Thank you Aaron, and Ace Handyman Services, it was a pleasure doing business with you, and I will sing your praises to others any chance I get!   :)

Ace Hardware Union Hills

First time to an ace store and I'm very impressed. Very well kept store with anything you'd need. I couldn't have asked for better service. Ray greeted me right when I came in and was very knowledgeable and polite. He helped find the exact items I had in mind very quickly.

The recent reviews of this location are inaccurate. Another location is the target for the negative reviews.

I spoke to a manager during my visit to the store today, and he stated that the recent negative reviews were about an incident that didn't even happen at this location. The incident occurred at 19th Ave and Indian School.

I had a great experience at this location. I found what I needed at a great price, and the staff was friendly. They keep the store clean and organized.

Ace Hardware, 19th Ave & Union Hills. I entered the store about 2pm on 11/26/22

Re:  Rude associate, his name is Mike, older man, worked in plumbing aisle.

I came in with the internal valve from an older outdoor spigot, circa 1999. His gruff answer boiled down to: 'There's nothing he can do there's nothing anybody can do, there's nobody in the entire state that makes a valve  compatible for my outdoor spigot.'

(About a year ago, a handyman that I knew, fixed the same type of spigot in the rear yard, so I know there are parts out there. The handyman showed me how to fix it, then he moved out of state)

I questioned Mike about his answer, because I'm always suspicious of extremely general statements. Mike proceeded to raise his voice, dress me down, and in a very condescending tone, said: he's been "selling plumbing supplies for 30 years!".

Then he turned his back on me and just walked away.  I went in looking for a solution, not rudeness, and I gave him a parting comment of my own.   When I was walking out, there was a young lady who works for Ace, and I mentioned to her that Mike was extremely rude to me.

So, I went to Lowe's. There was a very helpful gentleman, he picked out a 1/2 inch spigot, & told me to take out the valve, it should be compatible with your older spigot. And guess what? He was right.  The new valve fit on the older spigot. That's the kind of creative solution I look for when I walk into a hardware store. Don't you?

**Update** I replaced the valve with the broken handle, with the new valve, from the new bibb that I bought. There's a pic of the original spigot that was soldered to the pipe in the year 2000 when the house was built. There's a pic of the new bibb next to the broken valve that I removed, and took to Ace, showed to Mike. There's a pic of the new valve that I put into the old spigot. The original spigot was manufactured by American valve company, and the new spigot was manufactured by American valve.

Worst customer service ever. I’m telling my husband to contract with someone else after seeing the video, this place watched a young lady walk into this store and profiled her for no reason he said “ you can’t browse here “ and kept badgering her.  After being told no he then threatened with calling the security. I was informed that it was one white male and two white females and one minority who made this happen( also you can see them in the video)To be a white women I’m so saddened by this disgusting behavior.I’ll make sure to post this to tiktok and every platform. how do you shop if you can’t browse for things ? This is deplorable behavior. I’m calling corporate to report this as soon as possible

Abhorrent behavior, would love to see the written policy that you are not allowed to "browse" (shop lmao) in the store. I don't see a need for this location to even remain open. Enough is enough. Get a job where policy is made by someone with a brain, you weren't cut out to be in charge.

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