Royston Ace Hardware

Might as well find another place to get your hardware needs met! This store is NEVER EVER OPEN. They are off early for this or for that. Typically the website shows them to be open and then their door has a note on it. It is rather disturbing too. Especially when there is zero places within a 20 minute drive time to get any little small hardware item from. I have come to this store four times in the last three days and every single time they are already closed! Might as well shut them down completely

This place sucks especially the guy behind the parts counter. ( i am the Mexican who walked in looking for the belt) fyi i found one next door. I ment what I said. Lol

The staff were friendly and very helpful and the selection was awesome 👌

Made a 20 mile trip for 1 needed emergency repair item.  Arrived at 4:01 as last customer went out the door. Young man  rudley slammed door in my face and said we are closed.

Bummed. I liked the store and the folks in there-nice, friendly, always ask if they can help. I bought several very high dollar items in there including a chainsaw. After few years I took it in for a sharpening. I was told that was about 15 bucks. Then I was told the chain had some damage. I asked how much a new one would be and was quoted about 30 bucks. When I paid, it was 50 bucks. They charged me 20 for labor. Had I known they were going to charge me to put on the chain I would have done it myself. IT TAKES TWO SECONDS TO PUT A CHAIN ON THIS CHAINSAW. Twenty dollars? I didn't say anything, when I feel a store has ripped me off I just don't go back and I might leave a review. This has been one of those times. Sometimes it is better to let it out in a review rather than make a scene at the store or put some hourly worker on the spot who doesn't make the policy. I assume it is a Ace corporate influenced fee or something-bad business though. I really liked the store and the people. I felt good buying local and not Home Depot in Hartwell. It was however thoughtless not to tell me there would be a charge on just putting the chain on. I paid $20 to see Bob Dylan. I paid $20 for a steak dinner. Never would I pay $20 to put a chain on a chainsaw! I hate it, but they lost a good steady customer, with a very old house that needs a steady hardware store...back to the big boxes I go.

Walmart Supercenter

I had a horrible experience with the manager name Antonius that works here. in the deli department a lady named Lynn and I found a piece of hair on my husband's birthday cupcakes /birthday cake I gave it to Antonius and he walked away with an attitude and didn't return when I came back because I forgot some items I purchased I told this to Janet and Antonius indirectly accused me of trying to get a free cake saying "it's hard to put it back on the card you should have said something before you purchased it" witch I did he just wasn't smart enough or doing his job he was disrespectfully rude and should not be a manager he has no common sense to comprehend  I'm buying a cake and giving him a knife with frosting and hair on it ruined a day I will never get back this is the 2nd cake order that was given a week in advance that was messed up I don't recommend getting your special occasion bakery items here. Sincerely

Quick in and out, and I found exactly what I wanted. Cashier checkout was quick and friendly...5 stars

I have attempted to return several items that I purchased online. I began the return from the Walmart app and it instructed me to take the items I wanted refunded to the store and they would issue a refund. I've tried 4 times to return merchandise but there's always something wrong with the printer or the computer is down and they say I will have to try again later. I leave and come back days later, the problem still isn't resolved and it is a cycle. Same thing over and over again and I can't get my refund and the expiration date for returning this is almost up. I need help please. Can someone come and pick these items up so I can get reimbursed before the expiration date?

I would have done a 4 star but after shoping,I went to the eye center. The lady that was working at around 6 o'clock 8/21/2023 greeted me and my granddaughter.  My granddaughter needed her glasses adjusted.  Also she needed a eye exam. The phone ringed and I guess she told them to hold on and she tells me to call back to make appointment and that she had someone on hold. Now why couldn't I make a appointment then?? And also I always was told to let the customer on the phone know you have a customer and to take care of the. Customer present. I am so tired of ignorance. Bad Customer Service will run me off and others. I think any business that deals with paying people need a class on Customer Service. Who likes giving there money away and you are not appreciated! This was the Lexington rd. Walmart.

Safe, clean, family-friendly shopping. Spacious aisles, friendly and helpful employees. Surprisingly nice atmosphere if you give it a chance. Staffed by salt of the earth people.

Tri-State Ace Hardware

All I come to this place they willing to help you new in town sales manager. The staff numbers are awesome. I go to cash or make a pay start conversation with the sales person like I known him forever good people.

My very favorite place to go there are always  kind , I feel at home when I go there. Thank you all. The store manager Anthony was so helpful.  ❤️❤️

Always great customer service with a fine selection of anything you could want or need. see super clean like every ace I've ever stepped foot in..

Awesome friendly place, they have everything. I love it here. FYI, This will be one of my last reviews as Google continues to deduct points.

Staff there are friendly and helpful love this place

When we moved here 2 years ago we were so impressed and taken in by the friendliness & helpfulness of the employees & people who lived in the area. My wife is disabled & people were always asking her if they could help whenever she looked like she needed assistance.
What a difference 2 years can be make.  Today the Walmart handicapped cart that my wife was using, stopped working when we exited the store. We couldn't get it to move & my wife can't walk. I got a regular cart to transfer our groceries into but some store employees near by didn't even offer to help. I ended up dragging my  wife & her cart back into the store. I am 70 years old & you would think one of the younger store employees could at least step over & to offer to  help.  So much for customer service!

Your average Walmart Supercenter accept for its much better then the California Walmarts because  in California a lot of item a are behind a glass and you have to get customer service to come get it out for you. Not at this store. Everything was cleaned and well organized. Came to get some drinks for the river and an air mattress pump all which they had for a good price.

I usually have fairly decent luck with getting what I'm needing from the store. Though today I placed an online order and now it's saying I have a two hour delay. I tried to call to get a update and no one is answering the phone. It's really hard to get a hold of someone in pick-up. I understand that they're busy but it would be nice to get a update on my order.

It's a Walmart. It was not overly clean, a lot of items weren't stocked even though you could SEE the product on the top shelf. Employees look and act like they're dead inside. Pretty much like any other Walmart.

This Walmart is is amazing. Compared to our Apple Valley walmart, It is about four times larger with an incredible inventory of everything. Always well stocked and clean. Out of the hundreds of phone covers, I couldn't believe they had the exact one for our phones. Everything you need . A One-Stop Shopping Center.

MONTANA BRAND

Purchased the Titanium Summit Extreme precision split point drill bits and they are the BEST I've ever owned.

They go in to metal without wandering and cut true and quickly.  They stay
sharp even with a lot of use.

Found the products at Menards, and purchased them because of the association with John Force Racing.

Ace truly is the place! Looking for the wide selection of day-to-day hardware and yard work supplies, Tri-State Ace has a great selection.

Their entire staff is knowledgeable of their inventory and have always been friendly to my party & I.

Good supply with friendly associates. Justin in the paint department was super knowledgeable and the ladies up front are always helpful too. They have excellent customer service.

Everyone there are beyond words, Darryl, Lisa, Ben, Josh, Bob professional, yet personable, helpful, fun, easy to work with. We're building a house, bought all framing supplies and windows from them. Thank you

I knew what I wanted , the cashier knew they had it, and the worker on the floor took me right to the product. In and out in a matter of minutes.  Neat clean and organized. Love this place.

Place is great always have the parts or hardware to build the part I need and that's a important thing when you live in a smallish town where big chain stores don't always have what you need .

Southern Hardware & Supply

Man this place has everything!!! Stop in just by luck, to get snapper lawnmower belt. Employees ganged up and found what I needed.
Love this place, will definitely be back

5 Star Store and 5 Star people. Love this place!

Friendly, knowledgeable and helpful hardware store. Great family and community atmosphere with his prices. They carry only quality products and always have a smile.

Closest feed store to Colbert, these folks always greet you, and offer assistance. Their products are slightly cheaper than tractor supply, and it's a local business. They're good people, as long as they keep this business model they'll have me as a customer.

Great locally family owned hardware store. They have really increased their inventory the past few years. It's now more of a farm supply hardware than a citified hardware like an Ace Hardware.

Handyman Supply Of Niles Superstore Inc./Ace Hardware

Excellent staff, very helpful and pointed me in the direction! Gained a reoccurring customer

Love this store.  Great people.  Loads of help.  Just ask if they don't.

They have a lot of hardware and plumbing, but I was unable to find the correct part for my sink replacement job since my supply lines needed 2 different sized ends.

Way better than large box places. Closer to drive to, lots of helpful employees. Their employee to square foot ratio is about 40 times better than the box stores. A lot of their products are better quality than the home owner grade stuff at the box stores. I find the prices to be about the same or even better. I'd rather spend my hard earned dollars here.

I stop in the store several times a month. They always have what I need and the staff is very friendly and helpful. Also, the store is alway clean and well maintained!!

Ace Hardware Madison

Nice new store with everything you would expect from a hardware store. Staff is friendly and helpful. Plenty of fishing and hunting supplies as well.

Super cool Ace hardware. Very helpful and knowledgeable staff . They also have a cool selection of guns!

Brand new Ace hardware. They have all the hard to find plumbing items, garden tools, paint, power tools and a giant selection of Weber Grills and Green Eggs too. They have ice cold ac and plenty of staff to help you find what you are looking for. Basically anything you can't find at Lowe's, they have 10 of here.

If they don't make some changes - they aren't going to make it. Bought an item that had one price on it, it rang up higher. I questioned it, and the response was "prices are always changing". I said, refund my $$ then. A ngr had to come give credit back, never asked a question, never offered an apology, nothing. Just a transaction. I will not be returning.

Very nice and helpful staff. The store is less than 6 months old so they are still getting fully stocked.

B's Ace Hardware

Feel like the most important person in the store everytime I shop here I'll go here over homedepot any day of the week

A very solid hardware store. The store passed my number one hardware store test with flying colors--  that is, how many screw boxes do they have? It seemed like a hundred! Staff was very friendly and helpful.

Great neighborhood hardware store with a good selection even during renovations!  The slightly higher prices compared to big box stores are effectively offset by promotions through the ACE app and mailers.  Don’t let the renovation activities fool you, they are open and ready to help from their temporary set-up in the warehouse.

It's a small store and it is close to our house.

Very clean, including bathrooms. So helpful. Beautiful remodel

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