Royston Ace Hardware

Might as well find another place to get your hardware needs met! This store is NEVER EVER OPEN. They are off early for this or for that. Typically the website shows them to be open and then their door has a note on it. It is rather disturbing too. Especially when there is zero places within a 20 minute drive time to get any little small hardware item from. I have come to this store four times in the last three days and every single time they are already closed! Might as well shut them down completely

This place sucks especially the guy behind the parts counter. ( i am the Mexican who walked in looking for the belt) fyi i found one next door. I ment what I said. Lol

The staff were friendly and very helpful and the selection was awesome 👌

Made a 20 mile trip for 1 needed emergency repair item. Arrived at 4:01 as last customer went out the door. Young man rudley slammed door in my face and said we are closed.

Bummed. I liked the store and the folks in there-nice, friendly, always ask if they can help. I bought several very high dollar items in there including a chainsaw. After few years I took it in for a sharpening. I was told that was about 15 bucks. Then I was told the chain had some damage. I asked how much a new one would be and was quoted about 30 bucks. When I paid, it was 50 bucks. They charged me 20 for labor. Had I known they were going to charge me to put on the chain I would have done it myself. IT TAKES TWO SECONDS TO PUT A CHAIN ON THIS CHAINSAW. Twenty dollars? I didn't say anything, when I feel a store has ripped me off I just don't go back and I might leave a review. This has been one of those times. Sometimes it is better to let it out in a review rather than make a scene at the store or put some hourly worker on the spot who doesn't make the policy. I assume it is a Ace corporate influenced fee or something-bad business though. I really liked the store and the people. I felt good buying local and not Home Depot in Hartwell. It was however thoughtless not to tell me there would be a charge on just putting the chain on. I paid $20 to see Bob Dylan. I paid $20 for a steak dinner. Never would I pay $20 to put a chain on a chainsaw! I hate it, but they lost a good steady customer, with a very old house that needs a steady hardware store...back to the big boxes I go.