Morgan's Ace Hardware

The hardware section at this location is unmatched. I find myself visiting this Ace pretty often for fasteners and fittings, and the staff is always friendly.
They don't even mind going on a wild goose chase when helping me search for hard to find parts!

I had misplaced my Christmas tree screws. Ran to Ace Hardware, The young man that helped me Friday 12/1 was amazing! He built me a couple that actually worked!!  I wish I could have gotten his name, when doing surveys for companies they ask if they made you feel special.  This guy didn’t just do his job he gave me great customer service and then some!   Thank you  for the great service!

Great place! Helpful staff, have just about everything you need. Not a “big box” vibe. Usually stop in just to look around.

The service department is absolutely horrible. I was charged for them not being able to repair 2 blowers and a string trimmer. Then I called mower medix and they fixed all three.

Morgan's is flat out Unqualified and shouldn't even be charging for any type of service just because ty lack the knowledge to repair.

Also all power equipment is grossly overpriced

Silly country bumpkins nothing more

Had the parts I needed to repair my lawnmower in stock. I called ahead and the parts were set aside for me. They were ready to pick up when I arrived. Friendly and helpful staff.

Ace Hardware

Rosie and Bob are iconic members of Hagerman.. I love them both I'll spend my money in my hometown Ace Hardware anytime I

I LOVE Rosie! She makes you feel like you are walking in your own front door, passing out jokes and sincere complements and caring as easy as a warm sunrise! 🌞🌻🙂💗

Awesome store if you don't want to travel out of town they carry most of what you might need for any task

Ms Rosie is always a pleasure to deal with.

Trudoor - Doors & Hardware

I worked with Cheyenne for a quote on the items we wanted to purchase.  She was speedy in providing quotes and in replying to my questions!  Trudoor's pricing is very competitive/affordable and they provide free shipping!  These days where exceptional customer service and affordable pricing is hard to come by, we need to send out a high five to those companies like Trudoor for keeping their customers satisfied.  We'll be quoting with Trudoor for additional items needed for our project in the coming year.

Cheyenne doesn't know what shes doing she's very unprofessional and takes forever to respond. I dealt with her at KCI and had high hopes for her once she came to this company but I was wrong. Especially since now discussing with fellow clients and found out what happened at KCI and why she's no longer employed there I'm not surprised and further information from her prior employees she had lot of potential but seems like not anymore.

The building tool was very useful to get a quote started and the quote was presented quickly. We needed more one on one Q&A fine tuning that the agent provided even when quite inconvenient (end of work hours and into a holiday weekend). We had to change our doors one more time and received a 3rd quote instantly. We now eagerly await our doors. Thank you Ana and thank you Trudoor.

Trudoor staff worked with me via a phone call and emailing pictures to get the specifications of the door, hardware and glass accurate to match existing doors in our facility

Ordered twice from this supplier and I will always order related products from this company. I had the pleaser of working with Bob. He handled my questions and finding me the correct product that was needed to get job done. Returns were done also with no hesitation 👍
Thanks in advance

This Ace Hardware has a cozy, neighborhood hardware store vibe. Very friendly, helpful staff. This location has become my go-to stop for home maintenance shopping and I always look forward to visiting.

Ace hardware is the best! This location is great, they are open until 7pm and everyone is so helpful and kind. So glad it's in the neighborhood.

After coming from a big box hardware store frustrated tryna solve my own irrigation issue, Bob at this Ace worked with me and help me find replacement pieces and solutions for ALL the issues I was having. Now I genuinely look forward to completing this DIY project without many trips into Tucson and an Ace that 5 min from me!

This place has really turned it around. Sorry to say it was the worst before, but now I'd say they are terrific!

Always a good stop.  Crew is helpful and friendly.  Christine knew exactly what I was looking for and provided me with the options for snap ring pliers.  Thank you for the great service!

I walk in as I am not greeted by any of the 6 employees that ate currently working I end up in the back where the pic axes are there was no sign saying employees only and this big/wide old white man yells at me telling me he can't have me back there and I told him that It looked like a display area he said well its not then walks away with no kind of help offered. Albert I believe his name was dude you need more customer service bro try getting in the gym or something you look unhealthy

Rude cashier, especially the lady with glasses and long hair. Other than that the other staff is really nice. The guys were extremely helpful and were welcoming and nice and greeted you. The women not so much.

Any time I can Support local Small Business I do. In this case you may pay a little more, but you should receive more too. Like personal touch... customer service... being nice... smiling faces... accommodations ect.

This store provided all that with me. I was looking for a (Arctic sun) hat that two other Ace stores were sold out of. I called this location letting them know my dilemma and spoke with John who was happy to check the store and found one for me... saying "I be happy to leave it up front at the cashier, What's your name?"

Now that's what I'm talking about...
Thanks John and Ace Team at this location your help in saving this Irish Skinned boy from burning up my Noodle.

They are always extremely nice and very helpful.   Went there about a hour ago, for another screw for my walker,   The gentleman did it with ease,and knew exactly how to fix the problem

Ace is the place, I love this store! Hobby store people super friendly doesn’t hurt.

Douglasville Ace Hardware

For efficiently and needing product quickly I ordered and paid for it on this location's website. Received order confirmation and was instructed:
"Don’t go to your store just yet! We’ll send an email when it’s ready to be picked up..."
After waiting, I received msg "Hello , Your order is ready for pickup!"
Drove over to the location only to find that the order was not ready and had to WAIT for it to be prepared. This was a disappointment and somewhat frustrating. Thought I would let store manager know, that in a this process is not customer friendly, efficient and is an irritant. What I received back from the manager, from my perspective, boiled down to 'I do not not care' and the manager literally hang up on me while I was still speaking to him. No customer service care there. I would have been reprimanded if not fired if I hung up on a customer that called in to express a concern. This manager literally trashed Ace 's slogan "Ace is the place with the helpful hardware man"  If a manager behaves this way how can encourage great customer service to the employees. Even if you can not change the outcome, you never disconnect call in the customer's fact. Will NEVER use this location again.

Small town atmosphere with big time capabilities.  I drive 45 minutes to get my Cub Rider serviced here. The process is effortless, the work is extraordinary and the price is reasonable.  Andrew in service is professional, patient and very friendly.
The entire store is laid out well. Repair, lawn equipment and then the hardware side. They have beekeepers supplies, seed and anything you may need for your project.
Easy access from the local roads and I20.
Small town atmosphere.
Highly recommended.

I enjoy going to this Ace Hardware store. The people are friendly, it is well lit, clean, and organized. They have a lot crammed in a small space but it is very neat and organized. The prices are a little higher than the big box stores but this store always seems to have what I need and I never have trouble getting assistance if I have a question or need help finding something. I have wasted a lot of time wandering through big box stores looking for someone to help me. Many were on the phone or darted and dodged trying to avoid eye contact and risk being asked for help. So, this ACE Hardware store is my go-to place.

They have one of the best if not greatest selection of case knives you could ever see in one place I can't wait until I can save up enough money to buy one of them

Idk what’s up with the Heavy set  lady at the Register, but when the white man was checking out she all nice giving him all the attention. But when I went to check out the mood changed  she just started at me like I’ve did something to her  no hello  when I walked up or  thanks when I left just started at me.

Ruggiero's Ace Hardware - Desert Foothills

Appreciate them being in Ahwatukee! Well stocked inventory with the items we'd expect in a HW store, and sometimes more. Friendly knowledgeable and prompt staff. I call ahead to confirm the occasional odd items that I need. Glad they are near!

I am blown away by the amazing customer service of this business. I had 3 staff members greet me, 2 offer to help and the cashier was amazing at getting me set up with their rewards card and some free samples. I was very impressed with the large selection of products and the competitive prices as well. They have a massive selection of spray paints.

The customer service in this store is always great, but Cole really went above and beyond tonight when I needed some extra help with a plumbing problem. Thanks for your patience and your ingenuity! We'd probably still be stumped if it weren't for you going the extra mile and thinking outside the box!

The staff there is helpful friendly and amazingly knowledgeable about the products they sell.Also most days they offer small bags of popcorn to all customers.The personal touch is so nice compared to the big stores.

Friendly and helpful staff. Usually, they tend to have what I need vs. leaving my neighborhood to go to Home Depot or Lowes. 👍

Pareja's Ace Hardware

Terrible customer service. I purchased a simple rake that was too light for my needs.  Took it back for refund and was told that they don't do refunds for any hand tools.  This information is NOT on the receipt and I was not told this before buying the rake.  The only place this is listed is on a very small piece of paper taped to the counter... which is very hard to read.  So, if you do business here be aware of this.

Today I walked into my neighborhood Ace to find a Propane tank adapter for a BBQ grill I’m installing. I find what I’m looking for and go to the register to pay only to find out price is different than display on shelf. Regular price on shelf sticker  is $17.99. price at Register $22.99 I tell the cashier and she says “yes you’re right let me fix it.” Then a different cashier walks up and states “you have to pay what my computer says not what’s displayed.”  I said okay I understand but the store is displaying $17.99 matching sku, model number, description and same items in that spot. He then says “well the owner is too cheap to fix the issue and I won’t change the price for what’s displayed. If you want a better price shop at a different store this one is privately owned. And the owner lives in Prescott if you want to talk to him he’ll be here some day”   I said okay I guess I’ll pay the computer price but $5 difference is a big difference I mean we are talking 27% increase on price from displayed to register. I could understand a Sale item being wrong due to sale being over but this is a lower regular price displayed.
End of day this Ace Hardware needs to do better with displaying current and real cost not lesser incorrect pricing and then having employees who sound like they can care less about the job or the customers who shop there.
*****Not a recommendation to shop here and if you do check pricing you might be paying more without realizing it ***

This place is so customer service orientated. Ashley helped me so much when I had no clue what I was doing. Great store.  Home depot has been replaced.

I've only visited this place once before, and they were of no help at all and pretty rude!

But to my surprise, I had to return to purchase a chain for my husband's chain saw. My daughter provided him with an empty chain box with the information, the gentleman that assisted my daughter was very knowledgeable and asked what was the actual size of the chain and how many teeth does it have something we weren't aware off!
He asked for us to provide him with a picture, and he would know he didn't want to sell us the wrong item.
I suppose you do learn something new everyday, thank you, Pareja's Ace Hardware, for helping us out and keeping us from driving around!...😊

I came here to purchase Christmas lights. They don’t have any on display so I don’t know what the color looks like once they’re actually plugged in, OK not a big deal. But they also won’t allow me to return them if I purchase it because it’s a seasonal item. So, if I don’t like them, I’m totally screwed. I don’t feel like asking for one of the other is too much. I need to buy 2000 feet in Christmas lights, they lost a big sale because they won’t open a box and plug it in to show customers what they’re buying.

Ace Hardware in Sun City West has got to be one of the very best hardware stores I've ever had the pleasure of going to - with a REALLY helpful staff, from the front door greeting, to lots of help finding whatever you are looking for, to the efficient and friendly check out counter.  I'm so happy that we have such a great hardware store here, where lots of folks have the time and desire for do it yourself projects, and simply need helping finding the parts and pieces to make their projects come to life.

What a gem. Rencently moved to SCW and was please to see the selection and service. My cashier was Mary. She was friendly and knowledgeable.

They have what you need in stock.
I was working on the irrigation system and need a few fitting.  There are lots of screws fasteners and supplies. Ace is my goto store with friendly staff, too. Thank you

Best place hands down. They went above and beyond me. Grinded my bolt to fit my car.

Good hardware store option in SCW. I was in and out with excellent customer service on my last visit

Walmart Supercenter

This place is so disgusting! The toilets were filthy. There was nearly  no one to help with check out. It was horrible stay away from this place! It's not worth the 10 cents you might save.

Big parking lot with lots of spots for handicap parking. McDonald's inside the store. Well stocked and I have always been able to find what I need here. Store opens at 6, cash register will not be open for another 10 minutes

Elena knocked it out of the park and absolutely redeemed how I felt about this walmart location. She should be up on the board of team members like the others in the automotive section! Without her, those guys wouldn't have any work today! She is absolutely awesome, and every customer is smiling 😃

The staff at the store are amazing, but that's about it. The isles are cluttered with display items and extra product while the shelves sit empty. It was a little less cluttered then a few weeks ago. In November, you couldn't even get through any of the isles with your cart there was so much extra stuff put in between isles.  If there ever was a fire; it would be difficult to get out. Safety hazard!

Always a pleasant experience to shop here. A few of thew employees know me by name, I shop there so much. Great place....

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