Walmart Supercenter

Extremely packed.  Parking is truly a challenge,  I would almost recommend going at a later time or super early in the morning if you have a choice.   A rather clean facility and everything is secured, behind bars or glass so do not expect to be able to run and and out in no time.  Today I had to go to the electronics which, according to the one employee working the entire department,  the other 2 staff members for that area were sent to lunch.  Management wise it would make more sense to cycle 1 at a time, this way 1 person isn't overwhelmed.   I personally am a very patient person, so I waited and received my product just fine.  The lady was nice and helpful.   Unlike many other Super Walmarts I have had to attend, this one seemed completely off its layout.  Isles seem a lot closer together than usual.
Well, just keep in mind you will not be able to duck in and out fast and easy.  Best of fortune at this location.  -C

It's annoying and just a deterrent all around everytime you need a blue vest they never are capable of helping you and need to get someone else which takes a good amount of time, astronomical amount of workers with simple store knowledge if they run the department. #goodluck finding a self-checkout that's not problematic. a convenient store only.

Horrible Walmart. Waited over 2 hours to pick up photos I’d been told were done just to be told the printer wasn’t working. Tried to find a manager for over an hour and there were none to be found. Absolute chaos. Fire the two idiots working the electronics/photos asap.

0% customer service from this store. My wife and i go to this store regularly. I buy alcoholic beverages. I have not been i.d in three years at this store. My wife gets i.d when we go. When i shop at this store every couple weeks i spend 3 to 500 dollars, due to having a big family. Well today i needed just a couple things stoped by grabed a 12 pack i showed my i.d my wife didnt have hers they refused to sell it to me. We left the store to go home to grab her i.d and go back. I asked for a discount due to the inconvenience and extra trip. I was laughed at and met with childish sarcasm. They grabbed a manager named Trevor i told him what happened explained that i spend good money in the store. His response was doesn't matter not gonna happen all i wanted was 10% discount on a $16 purchase. I made the statement ill go to costco from now on and the staff at the store thought it was funny and said well have fun thanks for shopping with walmart for the last time.
Totaly unprofessional responses and zero customer service skills. There is absolutely no regard for their customers.

Horrible customer service specifically from the Manager Isel. One thing I will not do is leave my kids in the car while I get groceries and a pack of beer they tried to ID every single one of my children not acceptable. I went to Frys to buy everything I was going to purchase there originally with no issues and less money.

Port Sulphur Ace Hardware

This may sound hard to believe, but I was able to find the parts that I needed, pay for them, and be out the door, than I did in Lowes, the day before. 10 minutes vs 40 minutes

Very clean & organized store, The two young manager guys were very helpful, They knew exactly what I was looking for, My overall experience everytime I come here is a 10/10!!

Not bad helpful people works huge plant they building but dirt dust everything

horrible!always a mess and smells, rude as can be employees and management. Food that shouldn't even come close to spoil is spoiled and if you look at my pic I just took last night you will see why,milk sitting there and also meat 🍖, there was a lot more carts full of food that needed to be refrigerated to the left

I originally was gonna leave a 1 star due to the head honcho over at tire care. (Eddie) but Cindy was working her tail OFF. She was caring for EVERYONE at the auto department which was A LOT of people. Both English and Spanish and it was clear she doesn't speak Spanish. That's not a knock, it's an acknowledgement to her resilience in the work place. If it were up to me, I'd point her as the one to call the shots and send Mr. Eddie to some backyard used tire shop. Keep your baggage at home. Your employees are not as disposable as you think. Employees like Cindy are hard to come by. Thank you for your hard work, Cindy!

I wish I didn't have to give 1 star, this location is trash, can't find parking, you have to worry about being murdered or mugged just walking from the car to the store, the floors are always dirty, the addicts are always blocking the door, don't get me started on how the employees get high on the side of the building. And let's not talk about how rude the employees are, Don't go to this location unless you have no other choice, this location is closer to me but I chose to go to lower buckeye, the employees are always willing to help and let's just say it's CLEAN!
75TH location needs new management a deep cleaning and a can of raid inside and out!
Sorry not sorry this store sucks and stinks!!!!!!!!

Would rate zero stars if possible. Waited almost 40 minutes in the electronics section for someone to come and unlock something for me. Like 30 employees walked past me and NO ONE even acknowledged my existence, just looked at me and kept walking. One employee out of the 30 actually said she'd see if someone had the key to unlock stuff for me but nobody ever came so I just left. Just went to Target down the street and had a better experience and was helped right away.

Good selection of products compared to other Walmarts.  but there is a problem with the staff.

Weekly grocery shopping. Using store brands, I can feed 3 of us for $104 this week. My latest find: Marie Calendar dinners. Nice variety at $2.98 / $3.98 a box. On a fixed income, you can't beat it.
Some prices on GV soups, milk, and generic eggs have come down. Your spending habits are starting to pay off.

They have what I want but always! always! ask me for my receipt... why?! I understand if I had bulk items (I guess) or if they actually verified anything... but to glance at it and hand it back is a waste of my time... if they don't trust us they should bring back the cashiers and not let us scan our own stuff.. that's it otherwise it's a great store always have what I want at a decent price...

I have been in curbside pick up for over 40 minutes there’s no one else here and when I called them they told me they were bringing it out shortly that was over 30 minutes ago and I just called again and they told me they had to go re-select the item do better Walmart do better

Loved that there were no crowds and was able to take my time and shop for what I needed. They had a grocery side also, but I wasn’t there for that, but what I did see is a nice large area. Shelves not too stocked but there could be truck issues with the convoy going on and lack of drivers.

Not enough checkouts. It's ashamed everything's locked up mostly because you can't get any help to unlock.  Ive literally stood there till closing. An employee came by one time and pushed the button for me when I asked for his help. They should have some one In each department with a key or come up with a better system.

Van Marcke's Ace Hardware

Buyer Beware...

This place sucks!  It seems that they have a no return policy on a product line of bolts, nuts and other fasteners by the name: "Hillman"

All kinds of problems with this policy exist!

1)  No one made me aware of this policy when I made the purchase.  I worked with a man who couldn't find the size that I was actually looking for but the nature of my project meant that I was somewhat flexible so I thought I would purchase the ones they had and if I found the size I really wanted elsewhere, I would return the big ones he had found and get my money back.
2)  The guy at checkout didn't make me aware of this policy.
3)  No where on the receipt does it state that this is policy.
4)  The bolts and nuts that I purchased do not have the product name on them.
5)  The guy at the counter when I tried to make the return had a very snarky attitude and pointed at the wall behind him and said they have signs all over the place about the policy.  I only saw one sign that wasn't even close to noticeable and wouldn't have caught any ones attention without someone pointing it out.

I had not even taken the bolts out of the bag, so there was no chance of them being damaged.

I will never walk into this Ace Hardware again and intend to tell everyone I know about their customer "treatment".

10/2 About 1 pm. I was asked if needed help quickly.  Nice young man. I needed wire cutters and there is 2 sections of these. Nice employees at register also. I also asked if carry cement but lady was unsure. Be back for it later.

I'm changing my review for a couple of reasons. Even though the store  "manager" was somewhat rude to my brother, the owner, or other regional manager, called my brother back. My brother brought the one month old and falling apart ice chest back and they gave him another one without me having to take the time to make a copy of my credit card statement to mail out. Thank you! The Ace Hardware in my neck of the woods is great and I'm glad this one remedied the problem! Thank you so much and I appreciate your honesty and help in solving this problem! And, the lady at the register was totally awesome 👍

Nice place and helpful people. Didn't have what I needed but they tried.

I give them a 4 because they didn't have the item I needed.

I couldn't get what I needed by myself, I saw two Walmart ladies. I asked one but both came to my call and helped find.
That was so amazing and I still do appreciated them.

Customer service desk treated me with such disrespect!!! I buy organic lemons here all the time and every bag will produce 2-3 rotten lemons after I put them in my fridge in less than 3 days.
Today I came in to return the expensive lemons from my last purchase, after throwing countless rotten lemons from previous purchases.
I told the attendant a middle aged full bodied, short ,blonde woman and she questioned my about the time those lemons been sitting rotting.
As if I want to stiff Walmart out of a bag of lemons!! Ridiculous!!! No respect!! The coach did the same!
I left the bag and told them to keep it! Didn’t ask for the refund and went to the register to post for my shopping, came back to tell that lady that was poor customer service to treat me like a liar. She said “I’m done with this conversation” as to dismiss me when all I wanted to communicate to her about her customer service skills in a respectful manner.
Go to Walmart and experience the general attitude of “I don’t care for anyone”.
Mind you the way management treats their employees there as there are many stories posted all over the Internet. Now I know they’re true!

The cashier who assisted me seems unhappy about her job, she’s also unhelpful and unfriendly. I have a toddler with me so it’s hard to do self checkout. My child likes the Kiddie Police car that they have in their mini arcade. But the cashier refused to help me in getting some coins. So i just had to find another way. I placed a couple of quarters in 2 different slots but none of them worked. I called the attention of another employee passing by and told her about the broken machine. She just told me to call the number listed on there. Unbelievable! They should put a sign that the kiddie car is not working instead of letting people put in money not knowing we cant use it and no way for them to refund unless we call the number posted in the machine. Just ridiculous. We spend alot in our groceries but they couldnt even show you common courtesy.

This Walmart Supercenter is among the nicest I have visited. It is very clean and well lit. Most items in the store are well stocked. Nearly all aisles were clear. However, I needed some office supplies and was not able to find what I needed due to the clutter blocking the area.

Get ready for a miserable experience when you go into this place and you'll never be disappointed. Most of the workers are rude and you're undoubtedly bothering them by even looking in their general direction... they have better things to do, like talking crudely to each other about their lovely drama-filled lives at maximum volume. Oh, and of course, have fun working for free when it comes time to check out! If these kinds of stores are a microcosm of society, humanity is screwed.

Lithia Springs Ace Hardware

Wonderful selection of outdoor power equipment. I always take my equipment to this location for the mechanic to work on. He does a great job and is always honest and upfront with me. I’d rather drive the extra 15 miles to come here.

I purchased a Stanley tumbler on a black Friday sale. After a few days they canceled the order because they no longer had it in stock.  A week or so later they called and said it was back in stock and they would hold me one. When I got there they would not honor the sale even with my email proving the price. Very rude sales person. I'll never do business with this kind of people again. They acted as if they could not have cared less about business.

Zack at the back of the store who takes in and fixes pressure washers and so on, was very courteous and knowledgeable. I will bring all of my tools to y'all from now on out to fix. Thanks for a pleasurable experience. Which is very rare these days! Thanks Zack. 👍👊💯

It's Ace... Everyone is always very polite & helpful... They've been around for as long as I can remember...Good service...
They always have everything I need...If you can't find it elsewhere, chances are good that you can get it here...Shelves are always stocked.  They are my go-to for keys...They also can make & program chipped keys for your vehicles...

I took my Stihl BR 350 leaf blower in for what I thought would be a warranty repair and was told it would be a three to four day repair. The next day I was reading online that it was probably the spark arrestor needed cleaning. So I decided to go pick it up and make the repair myself and when I got there I was told by the owner it was indeed the spark arrestor and it was not covered by warranty and I owed 55.00 for the repair. I asked why was it repaired without contacting me with the cost first and I was told that it’s not their policy. So I had to pay 55.00 for a fifteen minute repair that I was not given the option to approve.

Ace Hardware

A great little hardware store.  It is large enough to have most of the items you need for everyday repairs and upkeep but small enough to still have that small town charm and appeal.  The staff are always friendly approachable and more than willing to assist you.   They tend to be a bit more pricey than some of the larger chain stores but I shop here regularly because it is close to home.

All I needed to fix my vintage.Kooler. Cashier friendly and knew where everything was.  Rvs especially watch out, big dip ! Almost thew my camper on the road .

They're very helpful when you walk in. They asked can I help you find anything. They're also very knowledgeable about things when asking questions.

Manager and employees knowledgeable, friendly, helpful. Nice selection of products. Will be my go to Ace

They were very helpful and great customer service!!

i bought a frozen pizza but when i looked at it was not  ohio style cooked pizza it was choclate so i buy it anway

Things were really organized. There were plenty of employees to assist. I found most of what I needed with no problem. I was in and out easily. What I did not find was also not available in the next store I looked.

IDK what y'all paid the 5 star reviewers but they obviously have never stepped foot in this store. I have really low standards for Wal-Mart employees, they deal with a lot for low pay. However, this store takes the cake for useless associates. Except for the night doorman William, he is always nice and I have never once seen him on his phone or away from his door.

This evening I was checking out and I double scanned something I looked around and there was an associate not 2 feet from me scanning a cart of socks. I did the "Pardon me ma'am, I need to remove this item" and  got ignored until I raised my voice only to have her say, "I am not a cashier and I am about to clock out."

3 other customers were waiting for assistance with not a single employee even remotely interested. I counted no less that 5 other employees in the area who walked right by ignoring everyone waiting for help after looking at us. I had to go to customer service and the chick there was like, "I just got off break but I'll help." THEN SHE HELPS THE EMPLOYEE WHO I SPOKE TO EARLIER FIRST BECAUSE SHE WAS CHECKING OUT AND DOUBLE SCANNED SOMETHING.

I am not sure where the managers are but either they are absurdly over worked or completely absent because this place is has the worst customer service I have ever experienced. And the berries are never check and always have mold on the bottom of the packages.

Legit, I only shop here because I work evenings and it's the only place open when I get off.

The longer I've lived here, the worse this Walmart has gotten. Extremely messy, allowing homeless and strung out people to loiter inside the building, and they no longer have cashiers but will accost you at the door to ask for a receipt so they can check off every item.

Pickups also take anywhere from 20 minutes to over an hour. If you select bags, they put 1 item per bag so that you have 84 bags. It doesn't matter if you select the option for them to load them into reusable bags because they'll just dump your groceries into the open trunk, on top of and around the bags that are open and prepped for groceries. (See photo)

I have never seen a group of people come up with more creative ways to not do a single part of their job.

I came in this morning to do some shopping with my daughter. I had to separate buggy so my daughter can do Christmas shopping for herself. I had my own separate cart. Upon going to the self check out I asked the two women in the front. Is customer service open or is there someone at a register that would be open. They both stood there and look stupid. After scanning all my items, we proceeded to leave the store. There’s an older lady same color as me ,decided she want to scan all of our items, and we had a receipt in our hands. Is it really that hard to look at a receipt and read the receipt to see exactly what we bought? She literally went out of her way to scan the items with her phone and made my daughter late for school. And this is the reason why I don’t shop at Walmart because Walmart is unprofessional. The people who work here act like everyone steals. She sat there and watch me and my daughter scan all of our items. Then she proceeded to say I’m just doing my job ! So harassing your customers is your job. Unbelievable

East Cobb Ace Hardware

Lack of service, lack of communication, no refund on products being left with them to be fixed- no sense of urgency here. Left products (2 chain saws) here in good faith that they would get them working.  Again, No refund of $199.00 given on a diagnostic check on  2 power tools left here for 2 months. Parts are on order but Never produced order on parts and never produced working chain saw. Find another local to do business with.

10/1/23 in response to your follow up remark- with all due respect I was charged $199-under the impression from you that it would be put towards having the dinosaur chainsaws fixed. You can’t fix them so I am out $199. As far as followup calls, store visits etc with you several phone calls were made, one I spoke with the technician himself-that’s how I know the parts for one had to be ordered-I made many phones calls after that - either, I never received a phone call back or got word from him again that the parts were on order but no proof to me that they were. If you couldn’t fix a dinosaur chainsaw to begin with- be up front. On 9/28/23, I Waited around your store for 20+ mins, (had been told technician was putting it back together)-after waiting to take them with me I gave up, I ask you to call when they were ready- I made a call TO YOU at 4:00 and was told they’re not ready bc your technician got busy helping other customers and they’re not together yet-so here we are again- lack of communication on YOUR part and no chain saws for me to pick up.  Have yet to receive a call from you saying they’ve been out back together for me to pick up- it’s been 3 days - so again where does ‘non communication’ land- the balls in your court… thanks.

Since they’re independently owned, Ace can refuse returns for stock they don’t carry, very inconvenient - especially when it’s an item all other Ace’s carry.  Poorly run “franchise” if you even want to call it that.  Home Depot and Lowe’s from now on; better selection, just as close, cheaper prices, and most importantly better return policies.

I love this ace store everyone here is super friendly and helpful, I make a point of giving them my business ever time I can rather than to a big box store

I HAVE STUCK A LOVE AFFAIR WITH (ALL) ACE HARDWARE STORES BUT I MUST ADMIT THIS SHALLOWFORD & JOHNSON FERRY LOCATION IS MY ABSOLUTE BEST. YOU ALL ARE SO PERSONABLE & FRIENDLY BUT VERY PROFESSIONAL & HELPFUL. THANK YOU

*****IMPORTANT*****
I AM LEAVING A PICTURE OF AN ANT KILLER SOLD AT OTHER ACES THAT YOUR BRANCH MUST PROVIDE???? THIS PRODUCT "LITERALLY" KILLS "EVERY STUBBORN" CRAWLING, SLINKING, & SOME FLYING CRITTERS NOT BELONGING IN OUR HOUSES or yards!!!!!

Very clean and well organized store. The staff is always friendly and helpful. The seem to carry those unusual items that you can't always find at the big stores. The store is rarely crowded and no lines to check out. They make it a very personal experience.

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