Walmart Supercenter

Nothing really bad to say. It's like most Walmarts.  I did want to make sure to rate it with a 5 star review though because 2 of the associates were extra friendly, made eye contact, made it a point to say a quick greeting, and smiled.  It gets more and more rare to see the service with a smile attitude, but I always appreciate it.

They just keep getting worse in the pickup orders. Doesn't matter if I show up the 15 mins early they allow or on perfect time. They ALWAYS make me wait up to 45 mins. People that show up 20 or 30 mins after me STILL get their order before I do. B.S.

I always have a pleasant time no matter what dept I go to. The best is my grocery pick up. Associates are the best. I use the pharmacy on hillside bc it has a drive thru, those associates are the best as well.

I love this Walmart it’s convenient to get in and out of the pharmacy. The pharmacy staff are so helpful. I have gotten my flu shots my Covid vaccine, my shingles all at one location and they keep track of when my meds need to be refilled and contact the doctor so I don’t have to.  They send me reminders, so I don’t have to worry about it.  The store has a great selection and choices.

This is a place that you can get everything.. don’t ask for more.. cool place to kills time

Western Door & Plywood Inc

I'm a trim carpenter here in the city. The guys at western door and plywood always take great care if me. Super friendly, great service and great prices!

I called about an interior door replacement and the dude Abraham answered the phone. He was helpful and patient, I was looking for services they don't provide and he pointed me where I need to go. I would definitely go here with any door needs based on my experience with them

We were looking floor an entry door with a glass insert, and heard rave reviews about this place. Unfortunately, after coming in and standing around for ten minutes, looking for someone to help, watching employees cross in front of me and treating me like I was invisible, we decided to leave. I understand companies can be very busy, and have many other things going on but I felt a bit offended that no one would take the time to help assist me getting the door I wanted. I will try again, and hope that I can be helped.

Great customer service!
Love this place, best quality, best times, best everything!

Great customer service and sales people. Hard working staff.

Dave,
Relic Cabinets

Snapp's Hardware & Appliance

Very Friendly and Helpful. They seem to have a little bit of everything.

My family has used Snapp’s Hardware for MANY years and will continue to do so in the future. They are very knowledgeable, and are great folks. Plus who doesn’t love petting a shop cat while you are paying for all your hardware needs?!

Great old time customer service and knowledgeable people. I'm a definite return customer

Friendly and helpful. They're always willing to lend their expertise on tools and equipment to help out this novice homeowner! ...and they put a mean edge on a lawnmower blade. Worth the price to have such quality.

Amazing experience! I went in for some small parts to my mower and dispite my lack of part terms and names the woman working was able to assess the pieces I brought in and find the part I needed in seconds! She was very knowledgeable and friendly. I will come here for all future needs!

First time visiting here and was very happy to find everything I was looking for, and then some. I have to use an electric scooter to get around and glad to find one that was fully charged. I was also lucky enough to find a cashier. Self check out can be a pain with a scooter. And especially inconvenient for any shoppers who buy a lot of items. So finding a cashier open was like gold lol! I had quite a bit of stuff. The cashier person was very pleasant and helpful. She even took the initiative to help get my bags into my basket. Each person I encountered here, associates as well as customers, were all quite nice and helpful. I'll have to come here again next time I'm near town. Thanks.

Lately this Walmart has been going down hill. They replaced the rolling self check out tables with cheap plastic tables, i wait forever for some one to mix paint for us. The managers some times have self check out open but have to have some one to watch over even tho you are already!!!! On camera for self check out. Ie: no one there two watch you even tho your being recorded no self check out available. Really sucks that there’s not another store to go to unless you wanna travel. Forcing people to shop here.

I shop here out of shear necessity, which is rare.  Pretty horrible place overall.  And it appears the management treats their "associates" poorly from the conversations I couldn't retreat from while trying to get the repugnant self-checkout junk to work.

If you’re a trucker the best time to go to Walmart is super early, you’ll find parking easy. This Walmart was barely full at 6 am. We parked, shopped for 15 minutes and left. No one bothered us.

We had to go pick up money from Walmart to Walmart and two employees just standing around in the area chit chatting. Didn't bother to acknowledge us or say we'll be right with you. Husband spoke up and asked if they were going to help us or ignore us. Amanda one of the employees had the nerve to say " if your gonna be like that I wont help. Husband replied you guys saw us walk in and ignored us.
Walmart has the rudest employees but expect customer to be nice to them

Westlake Ace Hardware

First off, the young man cashier was very good, selection is good. Negative rating due to absence of floor staff and if you find one they just tell you where to go?? Most ace stores go out of their way to help as soon as you enter the store. This has happened multiple times at this location. Step it up management!!

I went into ACE last Sunday with questions about what I needed for my project. I wasn’t exactly sure what I needed for my project but after Mason helped me figure out everything I needed, the project went smoothly and turned out AMAZING! I couldn’t have done it without Mason! Beyond happy that you employ such amazing workers like Mason

The last two times I have entered this store I have been treated like garbage. Staff talked down to me. Acting like helping me was above them. This will be my last option in the future if I need something

The store is well stock with great variety. Very much your typical Ace Hardware.
The problem being in the particular staff and their inability to keep their work frustration out of earshot of customers.

I asked what appeared to be a manager for assistance cutting chain.  Instead of helping me he called a cashier to help me. She must have worked at the local Walmart because what should have taken 30 seconds to arrive took about 10 minutes. All the while the fellow who called her stood in the exact same isle twiddling his thumbs feigning frustration.

When the lady was finally able to help me I had to listen to her angry grunts and moans because she had to do so.

I'll be avoiding this place in the future.  I haven't had these problems at Tractor Supply.

The employees are friendly. It is normally really clean it has all the parts and pieces you need.

I love Ace Hardware everywhere I go. However, this Ace Hardware was a real standout because there were so many helpful people. Especially when I went to check out with a pair of gloves and I mentioned that I was going to be handling barbed wire, The clerk said no you need to make sure you get real leather gloves otherwise that wire will go right through. So I went back and found myself some real leather gloves! I was very grateful for the information that the gloves I had selected were not good for the job I had planned!

This is a smaller Ace Hardware so selection is more limited than in a larger store.  Staff is always friendly and looking to assist.  They generally have a turnover of some staff over several months (appears to be high school students) though all appear to be well-trained and there are some long-term employees that are excellent. Facilites are clean and well-lit.  Prices are generally higher than at a big box hardware store though those are about a 30 minute drive away, so, often the gas savings make it worthwhile to shop at this Ace.
Edit - two additional notes:
(1) price differences range from inconsequential to significant. One significant example is hydrated lime pellets for the lawn. 40 lb bag was over $12 at Ace (Sept 2023), but was about 1/2 that at HD. I bought 8 bags at Ace at over $100 (with tax), then returned it when I checked HD on line. Different brand, but the same stuff. A $50 cost difference was worth the drive to HD.
(2) the store owner provided a reply to my original post but it was a (nicely-worded) canned response that did not mention anything specific in my review. Frankly, I’d rather not have received anything instead of a generic reply. The reply did, however, provide a link to a questionnaire to give more details.

Always on my list to visit for outdoor equipment, Christmas and outdoor cooking supplies.  This time they had potting soil for succulents that no one else had locally

Staff was very helpful! Got my propane tanks for my rv refilled. Great experience!

Great Staff, very helpful, always have what I need.

Average Walmart, pretty big and has everything. Christmas inflatables were not as expensive as I expected, good deal.

I had my shopping and delivery done for me. First of all they delayed my order than thought it would be ok to deliver at 11 pm. I rescheduled till next morning cause Who seriously delivers that late! I get my groceries to find a withered green pepper that I guess they thought it was acceptable. I will be canceling my subscription.

Terrible pick up order service, you will wait over an hour to get your pick up order if you go in the evening, we thought it was just a fluke but now it has happened every time we pick up in the evening which has been over 10 times. You can just shop your own groceries faster by going inside yourself. Do not use this locations pick up service.

They closed their customer service counter at 3PM, when i missed it by 30 minutes... Not everyone has all day to just shop and be gluttonous. Thanks for wasting my time! I hope the Broncos lose today!

They actually had a cashier working. What an amazing concept.  Waiting for Walmart to roll out their next phase, which will have the customers unload the trucks and stock the shelves.  Customer service is an unheard of concept with this store.

Harbor Freight Tools

Love going in here everything is organized and the staff for the most part are friendly and helpful wish prices where not so high but otherwise it's a great place for tools definitely will make return visits

One of my favorite places to go.   This store has every single thing a garage man would want.

Needed new dolly wheels and amazingly they had them in stock. It costed less than $19 I recommend this store highly, for your tool needs and supplies.

Always friendly needed new tires for my dolly they carried them and less than 9 dollars a tire loved it and I recommend highly

Great place to shop. Can almost always find what I'm looking for

Ace Hardware Saddle Rock

Not every store clerk treats you the same. I was recently at the store 11/13/23 at 12:30pm, looking for picture holders and holiday items. The young man at the register was very nice and helpful. However, there was a younger guy on the floor helping a guy, when he was done I said, “Excuse me I have a question.” He ignored me and went straight to the back in a room. So I asked the young man at the register if he could get me help on the floor. He did so and another guy helped. Now, I don’t want to believe it was about race. However, it certainly felt that way. Given, what I experienced, Ace will be the last store I shop for home supplies. Especially this location. Advice: All customers should be treated with respect. I was surprised, since I just moved to Colorado and for the most part people have been really nice. Please train your staff to be helpful to everyone.

This is the first Ace hardware that wouldn't accept a return from another store.  I have used ace for years in multiple states with no issues.  Very disappointed in this store.  Will never buy anything from this store.    Response to owner.   I don't know where you are getting that most Ace hardware's don't accept returns from other stores.   You are the first store I have ever gone to that would not accept a return from another store.  I have worked all over multiple states doing side jobs. Been to 20 plus Ace hardware's and yours is the first store that refused a return from another store.   The only exception is if they don't stock that item.  Which is understandable.   To not accept returns from other stores at all is just bad business.  Probably why I was the only person in the store.  Have fun running your business into the ground.

Store is generally decent but recently I had a paint pole break that was clearly labeled "Ace:  Satisfaction Guaranteed" so I took it in, they refused to do anything without a receipt.   Might be a corporate thing but who keeps a receipt for every household item they purchase?   Why have an Ace Rewards account if I have to keep a paper receipt?  Label was still on the pole anyway that said ACE on it.   Contacted corporate, they told me to pound sand, didn't even offer a coupon toward a replacement.  Warranty doesn't mean much if a company won't stand behind it.

Response to owner:  It's really simple, here's what it says on the label that's still on the tool:  "The Ace Promise:  If this Ace product when used for its intended purpose, fails to give you complete satisfaction, return the item to the store for replacement of same or similar item".     No caveats, no requirements, no limitations.   If it's going to be printed right on it, you back it up.   Having stuff not break is why you buy the more expensive metal ones instead of the flimsy plastic ones.   The Ace warranty used to say "Ace Brand hand tools are guaranteed for life. Our full lifetime warranty states that if any Ace Brand hand tool, used for its intended purpose, fails to fulfill your expectations, return it to any Ace store location for a free replacement of the same or similar item. This warranty provides you with the ultimate quality assurance."  Easy to find on the internet.  If that's changed in the meantime it should still apply to tools bought with that.   Maybe I grew up in a time with the Craftsman warranty when things used to be simple and companies didn't make you jump through hoops, but on the other hand you had the opportunity to create customer loyalty and didn't.  Didn't have to be a replacement, could have been some other gesture.  Replacement tips for poles are cheap on amazon, you should carry those.  Would have been easy to offer a free $2 replacement part and salvage an otherwise perfectly good tool.   I didn't expect a whole lot when I went in, but thought I should ask since it was printed right on it.  I think the way it was handled actually bothered the other customers in line more than me, as several people approached me in the parking lot after and were annoyed by the interaction.  You may have lost a few customers at the time unfortunately.

I just brought in a single 21" × 37" window screen, to be re-screened only. No new frame or clips needed, just replacing the fiberglass screen. I am in complete shock they are charging $57 for this, especially since another Ace location, also in Aurora, charged slightly over $100 TOTAL for 6 screen repairs just a month ago?!!  Price gouging????

09/15/23 Update
Went in the store ans asked to speak to the manager as instructed with my original receipt from the other Ace location in Aurora for the 6 screens they repaired in July.  I was told pricing for screen repair was set by the owner.  Also that the other Ace location needed to adjust their pricing for this (basically raise the cost by 300% of what this location charged me.  I was issued a $5 credit....

Long story short, drive the extra distance to Ace Hardware Buckley Square, where you won't be big-time overcharged! I learned my lesson.

Ace has the screw, nut and bolt section I need.   The staff are always helpful and friendly.

This Walmart is going to remodel or improve to a “better Walmart”. Not sure if they will close down completely or will remain open during all construction and improvement. Anyway lots of shelving are empty already or things are moved so  that means you might not find what you’re looking for. Still pretty busy!
Truckers are there and they parking lot even though there are signs not overnight parking, thanks to Walmart they are truckers friendly, but some nasty drivers do not deserve to be there. See pictures. Please guys clean after you and respect opportunity that you are getting from Walmart that you can park on their driveway for god sake!

I had a bad experience today in the Walmart N salida on tower rd. Five of their employees damaged my car and walked in laughing, the managers did absolutely nothing. Terrible customer service, employees need better training. So immature and disrespectful. I do not recommend shopping here and I will not return. Two of their employees were still in a meeting including the one who damaged my car window, happened to see the rest of them as I was checking out, I find it super disrespectful that nobody did anything even though I reported it twice  and all they did was laugh. I’m not upset about what they damaged I just think it is very disrespectful especially towards a customer.

First time visiting a Wal-Mart in 4 years. Last time visiting a Wal-Mart.

Rotting fruit, bottles of bathsoap just left open to dry out and crust over, random products just piled in the walk-ways...This place was awful.

I truly believe that lady Gabina Demaciel I believe was her name was very sweet she saw me and my sister looking for some noodles we couldnt find and she went out of her way to get us the noodles we wanted all the way from the bottom of the palette, that is a true team player she deserves a raise or a bonus because i am almost positive that she treats other customers the same. Customer service rate: 100/10 👌🏼👌🏼

Nice people inside, well stocked, clean. They didn't have plastic bags in any of the self-service checkouts on any of our visits. We usually don't mind because we carry our own nanobags.

Mejores servicios Hardware Store

Retail & Franquicias

Industrias

Partners

Recursos